Toshiba strata CT Installation & Maintenance Manual page 236

Peripheral Installation
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6-48
Program 25-1: If there are no BRCS circuits or announcement devices available for an
incoming Exchange line built-in AA call, the call will transfer to alternative station(s)
(Programs 81~89) after a time duration assigned with this program.
Program 23: As many as four digital announcement devices for primary
announcements, each requiring one standard telephone station port
be assigned. Callers receive primary announcements (60 secs. maximum announcement
time) – which consist of the greeting along with the delivery of menu prompts – when
they first call (they may also be rerouted back to the announcement after reaching a busy
or ring no answer station).
Program 24: Transferred calls that are unanswered at stations can be routed to a
secondary announcement device (60 secs. maximum announcement time), which
typically first informs the caller that the option they dialled was unavailable and then
presents them with either the same options offered by the primary announcement device
or some additional ones
Program 09: Tells the system where to transfer built-in AA calls after the caller has
dialed in response to the delivered menu options.
Program 60-6: Enter a DISA security code to prevent users from making unauthorised
external calls via the AA DISA access (Dial *) feature.
Program 26: There will be times when transferred AA calls are not answered after
camping-on to a busy station. This program tells the system when to end the camp-on
and to route the call to another destination (it could be a secondary announcement
device or alternative stations per program 10-3, LED 18). If a station has Call Forward
set, the call forwards to the proper destination instead of routing per AA Program 10-3,
LED 18.
Program 10-3:
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LED 18: Some customers may choose to configure their AA without a secondary
announcement device. In these arrangements, transferred calls that are unanswered
can be routed for normal ringing to some alternative stations set in Programs 81, 84,
and 87, or back to the primary announcement device. LED 18 should be On if the
calls should be routed to stations assigned in Programs 81, 84, and 87. It should be
Off for the primary or secondary announcement device option. If LED 18 is
selected, see LEDs 16 and 17 for disconnect timing options.
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LED 15: If LED15 is On (and Music-on-Hold (MOH) is installed) the CT sends
MOH to callers when the AA routes a call to ring or camp-on a station. If LED 15 is
Off the CT send ring-back-tone to the caller.
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LEDs 16 and 17: Set LEDs 16 and 17 to tell the system when to disconnect, as a
safeguard, built-in AA calls that have not been answered by stations. This feature
assures that the loop start Exchange line that the call was made on is free for other
calls if the caller hangs up before the call is answered. The initialised disconnect
setting is 40 seconds. The other timing options available are 150 secs. and 350 secs.
Set LEDs 16 and 17 for the desired time as follows:
40 seconds: LED 16 = Off. LED 17 = Off.
150 seconds: LED 16 = Off. LED 17 = On.
350 seconds: LED 16 = On. LED 17 = Off.
Ground start lines disconnect automatically with this timer.
Program 15: Selects Automatic Release (AR) on Voice Mail, AA or voice calls. This
will provide automatic release (if the calling party disconnects) without waiting for the
safeguard timer in Program 10-3.
(Figure 6-25).
(Figure
Strata CT I&M Manual October 2000
6-25), can