Changing Existing Greetings - Avaya one-X User Manual

12. Press Done, and then press Save on the Greetings Summary screen.

Changing existing greetings

You can change an existing greeting in any or all of the following ways:
• You can edit the label of a greeting.
• You can re-record a greeting without changing any other part.
• You can edit the greeting Type, Match Criteria, or String to Match or both.
• You can delete the entire greeting and any associated data.
To change any part of a greeting, press Home, select Greetings, and then, select the greeting
you want to change or remove.
For more information on the 9641G and 9621G models, see
a touch-based deskphone
deskphone
For information on the 9608 and 9611G models, see
based deskphone
You can then make a change as indicated in those procedures, and select Save to store the
changes.
®
Avaya one-X Deskphone H.323 9608, 9611G, 9621G, and 9641G Call Center User Guide
on page 33 and
on page 34.
on page 35.
Adding an agent greeting using
Changing the greeting type using a touch-based
Adding an agent greeting using a button-
Changing existing greetings
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