Logging Out Of Your Telephone Extension; Signing In As An Agent - Avaya one-X User Manual

About logging in and out and signing in and out as an agent
Procedure
1. Enter your extension in the text box on the phone display.
2. If you have a touch-based deskphone, touch Enter. If you have a button-based
3. Enter your password.
4. If you have a touch-based deskphone, touch Enter. If you have a button-based

Logging out of your telephone extension

Procedure
1. Press Home.
2. If you have a touch-based deskphone, select Settings. If you have a button-based
3. If you have a touch-based deskphone, touch Log Out. If you have a button-based
4. If you have a touch-based deskphone, touch Log Out to confirm. If you have a

Signing in as an agent

About this task
If the telephone prompts you for your Extension, you must first log in to the deskphone before
your enter your call center agent identification.
Important:
The agent sign in procedure uses a Feature access code (FAC). Depending on how your call
center operation is administered, this particular sign in procedure may not apply. For example,
some call center systems may be administered for Agent sign in using a Feature Button or
softkey. In this case, sign in to the Call Center as you have been trained to do by your
supervisor.
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24 Avaya one-X Deskphone H.323 9608, 9611G, 9621G, and 9641G Call Center User Guide
deskphone, press Enter or OK.
deskphone, press Enter or OK.
deskphone, proceed to step 3.
deskphone, scroll down and select Log Out.
button-based deskphone, press Log Out or OK, then press Log Out to confirm.
After you have logged off, the status line displays Logged out.
Comments? infodev@avaya.com
February 2012