13Cb, 13Cc, 13Cd, 13Ce; 13Dd - Konica Minolta BIZHUB C3100P Service Manual

(2) Procedure
Step
1 Reinstall the imaging unit.
Check the connector between imaging unit-PRCB
2 CN221 for proper connection and correct as
necessary.
3 Replace the imaging unit.
4 Replace PRCB.
NOTICE
• Link to the layout drawings for related parts by each trouble code

3.4.15 13CB, 13CC, 13CD, 13CE

(1) Contents
Trouble type
Trouble code
Detection timing
Trouble isolation
Relevant electrical parts
Trouble type
Trouble code
Detection timing
Trouble isolation
Relevant electrical parts
Trouble type
Trouble code
Detection timing
Trouble isolation
Relevant electrical parts
Trouble type
Trouble code
Detection timing
Trouble isolation
Relevant electrical parts
(2) Procedure
Step
1 Reinstall the toner cartridge.
Check the connector between toner cartridge-PRCB
2
CN82 for proper connection and correct as necessary.
3 Replace the toner cartridge.
4 Replace PRCB.
NOTICE
• Link to the layout drawings for related parts by each trouble code

3.4.16 13DD

(1) Contents
Trouble type
Trouble code
Detection timing
Trouble isolation
Relevant electrical parts
(2) Procedure
Step
Select [SERVICE MODE] -> [BK CLEAR], and execute
1
the BK Clear function.
Action
Toner cartridge/C new release failure
13CB
The status with the new cartridge is not cleared continuously for 3 times after the new toner cartridge is set.
-
• Toner cartridge/C
• Printer control board (PRCB)
Toner cartridge/M new release failure
13CC
The status with the new cartridge is not cleared continuously for 3 times after the new toner cartridge is set.
-
• Toner cartridge/M
• Printer control board (PRCB)
Toner cartridge/Y new release failure
13CD
The status with the new cartridge is not cleared continuously for 3 times after the new toner cartridge is set.
-
• Toner cartridge/Y
• Printer control board (PRCB)
Toner cartridge/K new release failure
13CE
The status with the new cartridge is not cleared continuously for 3 times after the new toner cartridge is set.
-
• Toner cartridge/K
• Printer control board (PRCB)
Action
Backup data error
13DD
The engine counter data and the controller counter data are inconsistent.
-
• Printer control board (PRCB)
• MFP board (MFPB)
Action
K TROUBLESHOOTING > 3. TROUBLE CODE
Control signal
-
-
-
-
(S.14. 13C4, 13C5, 13C6, 13C7)
Control signal
-
-
-
-
(S.15. 13CB, 13CC, 13CD,
Control signal
-
K-18
Location of electrical components
-
-
-
-
Location of electrical components
-
-
-
-
13CE)
Location of electrical components
-