C060; D3A2 - Konica Minolta BIZHUB C3100P Service Manual

• Link to the layout drawings for related parts by each trouble code

3.4.25 C060

(1) Contents
Trouble type
Trouble code
Detection timing
Trouble isolation
Relevant electrical parts
(2) Procedure
Step
1 Reboot the main body.
Check the cable that has been used for update of the
2 firmware for proper connection and correct as
necessary.
Check the firmware update file and if the file is not the
3
correct one, update the firmware again.
Check the firmware update procedure and if the
4
procedure is not correct, update the firmware again.
5 Update the firmware again.
Check the MFPB connector for proper connection and
6
correct as necessary.
7 Replace MFPB.
• Link to the layout drawings for related parts by each trouble code
3.4.26 D093
(1) Contents
Trouble type
Trouble code
Detection timing
Trouble isolation
Relevant electrical parts
(2) Procedure
Step
1 Replace the hard disk.
2 Format hard disk.
• Link to the layout drawings for related parts by each trouble code

3.4.27 D3A2

(1) Contents
Trouble type
Trouble code
Detection timing
Trouble isolation
Relevant electrical parts
(2) Procedure
Step
Check the MFPB for its mounting condition and correct
1
any faulty condition.
2 Replace MFPB.
If the same trouble code persists after the
3 abovementioned procedures, the EEPROM is probably
damaged.
• Link to the layout drawings for related parts by each trouble code
Firmware update error
C060
Firmware update fails to complete correctly during update.
-
MFP board (MFPB)
Action
Wrong hard disk (found during a disk check)
D093
• A hard disk intended for another model is mounted.
• The hard disk capacity is short.
-
HDD (HDD)
Action
Counter error
D3A2
A write error occurs in the counter area.
-
MFP board (MFPB)
Action
K TROUBLESHOOTING > 3. TROUBLE CODE
(S.20. C050, C051)
Control signal
-
-
-
-
-
-
-
(S.19. C013, C015, C025, C026, C027, C060, D3A2,
Control signal
-
-
(S.21. D093)
Control signal
-
-
-
(S.19. C013, C015, C025, C026, C027, C060, D3A2,
K-22
Location of electrical components
-
-
-
-
-
-
-
D3F4)
Location of electrical components
-
-
Location of electrical components
-
-
-
D3F4)