SERVICE MANUAL SECURITY FUNCTION C3110 This Service Manual (Ver. 1.01) describes: TOE Name: bizhub C3110/ineo+ 3110 Control Software (Controller Firmware: A6DT30G0116-999) 2014. 10 Ver. 1.01...
Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Security Function Ver. 1.01 Oct. 2014 CONTENTS Security function Overview ......................... 1 Compliance with the ISO15408 standard ..............1 Data to be protected....................1 Precautions for operation control................2 Checking the firmware version number ..............4 Security authentication firmware version number ..........4 Accessing the Service Mode ...................
Security Function Ver. 1.01 Oct. 2014 1. Overview Overview This Service Manual contains the essential operating procedures and precautions for using the security functions. Compliance with the ISO15408 standard This machine has an enhanced security function: Set the Enhanced Security Mode, in Administrator Settings, to [ON].
4. Precautions for operation control Security Function Ver. 1.01 Oct. 2014 When transmitting and receiving highly confidential image data (Secured job files, Scan to HDD files, ID & Print files) among different pieces of IT equipment within an office LAN, the machine carries out communications with the correct destination via reliable paths or through anti-sniffing measures, assuming an office environment that responds to most stringent security requirements.
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Security Function Ver. 1.01 Oct. 2014 4. Precautions for operation control E. Miscellaneous The service engineer should explain to the administrator of the machine that the lan- guages, in which the contents of the User’s Guide [Security Operations] have been evalu- ated, are Japanese and English.
5. Checking the firmware version number Security Function Ver. 1.01 Oct. 2014 Checking the firmware version number • Confirm the need to enhance or not to enhance the security function with the administra- tor of this machine: If administrator wants to enhance, check the firmware version num- ber.
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Security Function Ver. 1.01 Oct. 2014 6. Accessing the Service Mode • To go from the CE password screen to another, enter the CE password and call the Service Mode menu to the screen. Then, quit the Service Mode. 5. The Service Mode screen will appear. A6DTS1E002DA NOTE •...
7. Enhancing the security function Security Function Ver. 1.01 Oct. 2014 Enhancing the security function • Perform the Enhanced Security Mode procedures while making checks of installation checklist in User’s Guide [Security Operations]. • To make the Enhanced Security Mode, service settings must first be made. Make the necessary service settings and check that they have been correctly made.
Security Function Ver. 1.01 Oct. 2014 7. Enhancing the security function 7.1.3 Functions whose settings are changed by Enhanced Security Mode • Setting the Enhanced Security Mode to [ON] changes the setting values of the following functions. When Enhanced Security mode is Function Name Default Setting set to [ON]...
8. Service Mode functions Security Function Ver. 1.01 Oct. 2014 Service Mode functions • The Service Mode is used to set various service functions. Firmware Version • This function is used to display the firmware version information of the machine. When the Enhanced Security Mode settings are to be made, this function should be used to check the firmware version number of [CONTROLLER F/W] against the security authentication version.
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8. Service Mode functions NOTE • Check that the version of [BOOT F/W] is “A6DT99G0100-999”. • If the version of [BOOT F/W] does not match, the service engineer will stop this setting and contact Konica Minolta. A6DTS1E005DA 4. Press the Stop/Reset key.
8. Service Mode functions Security Function Ver. 1.01 Oct. 2014 Administrator Password function • This function is used when the administrator sets the administrator password. It also allows a new administrator password to be set without requiring the entry of the currently set administrator password.
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Security Function Ver. 1.01 Oct. 2014 8. Service Mode functions 5. Enter the new administrator password (the default value “12345678”) once again and press the Select key. [1 ] A6DTS1E008DA 6. Get the administrator of the machine to access the Administrator Settings using the default password.
8. Service Mode functions Security Function Ver. 1.01 Oct. 2014 CE Password function • The CE Password function is used to change the CE password to call the Service Mode to the screen. 8.3.1 Setting the CE password 1. Call the Service Mode to the screen. See P.4 2.
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Security Function Ver. 1.01 Oct. 2014 8. Service Mode functions 5. Enter an 8-digit CE password to be newly used and press the Select key. [A ] A6DTS1E011DA 6. Re-enter the 8-digit CE password to be newly used and press the Select key. [A ] A6DTS1E012DA NOTE...
9. Data erase function Security Function Ver. 1.01 Oct. 2014 Data erase function • The data erase function (Overwrite All Data/Restore All) overwrites and deletes all data saved in all areas of the HDD, and resets all passwords stored in the memory area on the MFP board to the default settings.
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Security Function Ver. 1.01 Oct. 2014 9. Data erase function Items of data cleared Description Method Trusted channel setting Deletes the trusted channel setting data RESTORE ALL data...
10. Firmware rewriting Security Function Ver. 1.01 Oct. 2014 10. Firmware rewriting 10.1 Checking the current firmware version 1. Call the Service Mode to the screen. See P.4 2. Select [FIRMWARE VERSION] and press the Select key. 3. Select the firmware to be updated and check the current version. A6DTS1E003DA 10.2 Firmware upgrading procedure by USB memory device 10.2.1...
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Security Function Ver. 1.01 Oct. 2014 10. Firmware rewriting C. How to write firmware data 1. Turn the main power switch ON. 2. Connect the USB memory device to this machine. 3. Call the Service Mode to the screen. See P.4 4.
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11. This machine is automatically restarted as soon as the firmware is upgraded correctly. NOTE • At the time of firmware rewriting, check that there is no trouble code displayed. • At the time of firmware rewriting, contact Konica Minolta when any trouble occurred. 12. Remove the USB memory device from this machine.
Security Function Ver. 1.01 Oct. 2014 11. Loadable driver downloading 11. Loadable driver downloading 11.1 Outline • When using the machine with user authentication by the IC card, the loadable driver must be downloaded to the machine to use the IC card reader. 11.2 Downloading procedure 11.2.1 Preparations for loadable driver downloading...
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11. Loadable driver downloading Security Function Ver. 1.01 Oct. 2014 5. The loadable driver data list in the USB memory device will be displayed. A6DTS1E019DA 6. Select the loadable driver data to be downloaded, and press the Select key. 7. Select [YES] and press the Select key. A6DTS1E020DA 8.
Security Function Ver. 1.01 Oct. 2014 11. Loadable driver downloading 11.2.3 Checking the loadable driver version 1. Turn the main power switch ON. 2. Call the Service Mode to the screen. See P.4 3. Select [LoadableDriverInfo] and press the Select key. A6DTS1E021DA 4.
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11. Loadable driver downloading Security Function Ver. 1.01 Oct. 2014 11.3 Deleting procedure 1. Turn the main power switch ON. 2. Call the Service Mode to the screen. See P.4 3. Select [LoadableDriverInfo] and press the Select key. A6DTS1E021DA 4. Press the Select key. A6DTS1E022DA 5.