Google Drive - ZyXEL Communications NAS326 User Manual

• Check that enough space is available on the external disk. If there isn't you may need to purge older
backups or delete other files on the backup USB disk or NAS.
• If you are using the Backup screen
• You can look at the Backup screen's Last Run Result display.
• If you're backing up to another NAS or a computer, check that it allows the NAS to write files to it.
For a synchronization backup, the target must be another NAS or another compatible model.
• Check that the NAS is not performing another backup job. The schedule set for the backup jobs
queues backups when a different backup is already going on at the time a backup is scheduled.
The backup does not run at the time configured.
• Check that the correct time is configured on the NAS.
• Check that the NAS is able to access the time server from which it gets the time; see
page 150.

20.19 Google Drive

Google Drive stopped syncing.
Make sure the NAS is connected to the Internet. See
1
network connections.
Check if you have exceeded the Google Drive account's storage quota. You may need to:
2
• Delete unneeded files.
• Empty the Google Drive trash bin. Note, this permanently deletes everything in the bin, even if Google
moved it there without telling you (because you moved a file out of the local sync folder for
example).
• Upgrade the account's capacity
Click Maintenance > Log to check the NAS's log messages. If a log message says you have exceeded
3
your storage quota on the NAS:
• Delete unneeded files.
• Clean out the recycle bin (see
• Increase the user's quota on the volume containing the local sync folder (see
108 or Section 7.3.3 on page
Check for any logs about removal of the user account. When you remove a user's NAS account, the
4
NAS also removes the link to the user's Google account. However the NAS keeps the data in the local
sync folder. Reconfigure a user account and link it to the Google account to let the user use Google
Drive again.
Chapter 20 Troubleshooting
(Section 16.3 on page
Section 8.4 on page 131
Section 7.5.6.1 on page
112).
NAS Series User's Guide
334
264):
for details about testing
129).
Section 7.3.2 on page
Section 9.5 on