Troubleshooting; Chapter 20 Troubleshooting; Troubleshooting Overview; Power, Hardware, Connections, And Leds - ZyXEL Communications NAS326 User Manual

20.1 Troubleshooting Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•

Power, Hardware, Connections, and LEDs

• NAS Starter Utility
• NAS Login and Access
• I Cannot Access The NAS
• Users Cannot Access the NAS
• External USB Drives
• Storage
• Firmware
• File Transfer
• Networking
• Some Features' Screens Do Not Display
• Media Server Functions
• Download Service Functions
• Web Publishing
• Auto Upload
• App Center
• Backups
• Google Drive
20.2 Power, Hardware, Connections, and LEDs
The NAS PWR LED does not turn on (no LEDs are on).
• Make sure the NAS is turned on.
• Make sure you are using the power adaptor or cord included with the NAS.
• Make sure the power adaptor or cord is connected to the NAS and plugged in to an appropriate
power source. Make sure the power source is turned on.
• Turn the NAS off and on.
C

Troubleshooting

NAS Series User's Guide
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H A P T E R
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