I Cannot Access The Nas - ZyXEL Communications NAS326 User Manual

• Make sure you have entered the username and password correctly. The default username is admin,
and the default password is 1234. These fields are case-sensitive, so make sure [Caps Lock] is not on.
• Turn the NAS off and on.
• If this does not work, see
I cannot see the multi-language web configurator screens while using Internet Explorer.
Use Section 20.4.1 on page 322
The Web Configurator logs out by itself.
The web configurator management session automatically times out if it is left idle for 15 minutes. Simply
log back into the NAS if this happens to you.

20.5 I Cannot Access The NAS

I cannot access a share.
• Check that the NAS is turned on and connected to the network. Try to ping the NAS or use FindMe or
the NAS Starter Utility to discover it.
• Check that you entered your login name and password correctly.
• Check that the share exists and check its access settings.
• Check if the shared folder is a subfolder of another (parent) share. Check that the parent share's
access rights do not conflict with the subfolder share. It is recommended that you do not create
subfolder shares.
• Check if there are any existing mapped network drives to the NAS. You may need to disconnect
existing mapped network drives as a new mapped network drive connection may use (different)
previously-saved login information. To do this, open Windows Explorer and click Tools > Disconnect
Mapped Network Drives.
• Check that the volume in which the share resides, exists and is not down or degraded. If it is down or
degraded, see
• Make sure you have the client for Microsoft networks installed and enabled in your network
connection's properties.
• In Windows XP or 2000, click Start > Settings > Control Panel > Network Connections (Network and
Dial-up Connections in Windows 2000/NT) > Local Area Connection > Properties.
• Check that Client for Microsoft Networks is in the list of components and has its check box selected.
Chapter 20 Troubleshooting
Section 1.7 on page 15
to enable the scripting of safe ActiveX controls.
Section 20.2 on page 318.
NAS Series User's Guide
to reset the device.
324