Fax Receiving Problems - Canon IR3250 Reference Manual

Document is Underexposed at the Recipient's End
Verify
Is resolution set to Light?
Is image setting set to Text/Photo?
Is the platen glass clean?
Unable to Send with a Subaddress
Verify
Does the receiving machine have a box in
memory for subaddress transmissions?
Does the receiving machine support ITU-T
standard communication functions?
Are the receiving machine's subaddress and
password set correctly?
Are the subaddress and password registered
for speed dialing or one-touch dialing correct?
Is the receiving machine's memory full?

Fax Receiving Problems

Unable to Auto Receive
Verify
Is the phone line disconnected?
Spots on Printed Pages
Verify
Does the cartridge have enough toner?
Is the platen glass of the receiving machine
dirty?
Solution
Set resolution to Dark by pressing the resolution key.
Set image setting to Text by pressing the image key.
Make a copy of the document and check for dirty spots.
If copy is dirty, clean the platen glass.
Solution
Check the recipient's subaddress box settings, and try
again. Or if the recipient is an iR3250, check the for-
warding conditions in the forwarding settings.
Verify with the recipient, then try again.
Confirm that the receiving machine's subaddress and
password are correctly set.
Verify the subaddress and password are registered for
speed dialing or one-touch dialing.
Verify with the recipient.
Solution
Reconnect the phone line again.
Solution
Slowly remove the cartridge and rock gently 5 to 6
times. Reinstall the cartridge. If this does not solve the
problem, replace the cartridge.
If your machine can copy cleanly, the problem is with
the receiving machine. Ask the recipient to have the
recipient's machine cleaned, then try again.
When Problems Occur 5-5