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Facsimile Guide Facsimile Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
Guides with this symbol are PDF manuals included on the CD-ROM accompanying CD-ROM. Set-Up Sheet Quick Reference Guide User’s Guide Facsimile Guide (This Manual) Only for the MF5750/MF5770 models. Software Guide Remote UI Guide Only for the MF5770 model. Network Guide Only for the MF5770 model. CD-ROM CD-ROM...
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* Approx. 3 seconds per page fax data transmission time based on Canon FAX Standard Chart No.1, (Standard Mode) at 33.6Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8Kbps modem speeds or lower, depending on telephone line conditions.
Thank you for purchasing the Canon LaserBase MF5750/MF5770. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Chapter 7, "Troubleshooting." If you cannot solve the problem or if you think the machine needs servicing, contact your local authorized Canon dealer or the Canon help line. Operation Panel This section describes keys used when sending and receiving faxes, and setting the Menu.
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Enables you to search for fax/telephone numbers by the name under which they are registered for speed dialing, and then use the number for dialing. Hook key Enables you to dial without picking up the handset. ■ MF5750 b c de Redial / Pause Coded...
Standby Display The standby display differs depending on which mode is selected. The standby display in the Fax mode is as follows: ■ Fax Mode Date & time Receive mode Image quality NOTE For the standby display in the Copy mode and the Scan mode, see Chapter 1, "Introduction," in the User’s Guide.
Registering Information in Your Machine This chapter explains how to register the information necessary for sending and receiving faxes. NOTE • For details on how to enter characters or symbols when you come to step that requires you to enter a name or number, see Chapter 2, "Operation,"...
Entering the Date and Time NOTE You can print the USER DATA LIST to check the current setting. (See "Printing the USER DATA LIST," on p. 6-6.) Press [Menu]. Press [ (-)] or [ (+)] to select <TIMER SETTINGS> ➞ press [OK]. Press [ (-)] or [ (+)] to select <DATE/TIME SETTING>...
Use the numeric keys to enter your name (max. 24 characters, including spaces) ➞ press [OK]. For details on how to enter characters or symbols, see "2.3 Enter Characters," in the Quick Reference Guide. U N I T N A M E C A N O N Press [Stop/Reset] to return to the standby display.
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Press [Menu]. Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK]. Press [ (-)] or [ (+)] to select <USER SETTINGS> ➞ press [OK]. Press [ (-)] or [ (+)] to select <R-KEY SETTING> ➞ press [OK]. Press [ (-)] or [ (+)] to select <PBX>...
Speed Dialing This chapter explains how to simplify the dialing process by assigning the recipient names and their fax/telephone numbers to only one or two keys. Speed Dialing Methods Speed dialing allows you to dial fax/telephone numbers by simply pressing one or a few keys. The following speed dialing methods are available: ■...
Press [Menu]. Press [ (-)] or [ (+)] to select <ADD. REGISTRATION> ➞ press [OK]. Press [ (-)] or [ (+)] to select <1-TOUCH SPD DIAL> ➞ press [OK]. Press [ (-)] or [ (+)] to select a one-touch speed dialing key (01 to 11) ➞ press [OK] twice. You can also select a key by pressing the one-touch speed dialing key.
■ Deleting an Entire Entry Follow steps 1 to 4 of "Registering One-Touch Speed Dialing" (see p. 3-1). In step 5, press and hold [Clear] to delete the registered number ➞ press [OK] ➞ [Stop/Reset]. NOTE • When deleting the registered number, the registered name is cleared automatically. •...
Changing or Deleting an Entry ■ Changing a Fax/Telephone Number You Registered Follow steps 1 to 4 of "Registering Coded Speed Dialing" (see p. 3-3). In step 5, press and hold [Clear] to delete an entire fax/telephone number ➞ use the numeric keys to enter a new number ➞ press [OK] ➞ [Stop/Reset]. NOTE You can also press [ (-)] or [Clear] repeatedly to delete the registered number.
Specify an empty one-touch speed dialing key or coded speed dialing code that you want to set as the group dial. ● To register a group under a one-touch speed dialing key: ❑ Press [ (-)] or [ (+)] to select a one-touch speed dialing key (01 to 11) ➞ press [OK] twice. You can also select a key by pressing the one-touch speed dialing key.
01/02 2005 10:47 555 1234 14043333499 16172223322 1 312 538 4005 ■ GROUP DIAL LIST 01/02 2005 10:07 0 5 ] CANON GROUP FAX 1234567 CANON ************************ 1-TOUCH LIST ************************ RECIPIENT ADDRESS FAX 1234567 CANON ***************************** C O D E D D I A L L I S T...
- "Install software," in the Set-Up Sheet - Chapter 1, "Installation," in the Software Guide • For details on how to send faxes from your computer, see Chapter 4, "PC Faxing (MF5750/MF5770 Models Only)," in the Software Guide. Memory Sending You should normally use memory sending to send documents efficiently.
You can also cancel sending using [Status Monitor]. (See Chapter 7, "Status Monitor," in the User’s Guide.) Manual Sending Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically. NOTE •...
Ask the recipient to set his fax machine to receive faxes. When you hear a high-pitched signal, press [Start] ➞ hang up the handset. NOTE • To cancel manual sending, press [Stop/Reset]. • If the offhook alarm starts beeping, make sure that the handset is resting properly on the handset cradle. The offhook alarm can be turned off.
Dialing Methods There are several ways of dialing the fax/telephone number of the party to which you want to send a fax. They are as follows: ■ When the Fax/Telephone Number Is Not Registered in the Machine • Regular Dialing •...
Coded Speed Dialing Press [Coded Dial] ➞ enter the desired two-digit code (00 to 99) with the numeric keys. The number registered under that coded speed dialing code is displayed. <NOT REGISTERED> appears if no fax/telephone number is assigned to the coded speed dialing code you entered. If <TIME OUT>...
Redialing a Busy Number There are two methods of redialing: - Manual Redialing - Automatic Redialing Manual Redialing Press [Redial/Pause] to redial the last number entered with the numeric keys used to send a fax. NOTE • To cancel manual redialing, press [Stop/Reset]. •...
● If you selected <ON>: ❑ Press [OK] twice. ❑ Press [ (-)] or [ (+)], or use the numeric keys to enter the number of times you want the machine to redial ➞ press [OK] twice. You can set the machine to redial between 1 to 10 times. R E D I A L T I M E S ❑...
● To use regular dialing: ❑ Use the numeric keys to enter the fax/telephone number ➞ press [OK]. You can dial up to one destination. Press [Redial/Pause] to redial the last number dialed with the numeric keys. ● To use directory dialing: ❑...
Adjust any necessary settings for your document. • Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality (Fax Resolution)," on p. 4-3.) • Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan Density)," on p. 4-3.) Use the numeric keys to dial the international access code.
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Enter a destination using the numeric keys on your telephone or using a one-touch speed dialing key, coded speed dialing code, [Redial/Pause], or the numeric keys on the machine. When the recorded message of the information service answers, press [ When [ ] is pressed, <T>...
Receiving Faxes This chapter describes the different ways to receive faxes. It also explains how to set the receive mode and to cancel the documents the machine is receiving. Setting the Receive Mode Follow this procedure to set the receive mode: Press [Menu].
■ When You Receive a Fax Call The machine will receive the fax automatically. ■ When You Receive a Voice Call You will not be able to answer the call. NOTE • If you connect a telephone to the machine and enable the <INCOMING RING> setting, the telephone will ring when the machine receives a voice call, and then you can answer the call.
Press [Menu]. Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK]. Press [ (-)] or [ (+)] to select <RX SETTINGS> ➞ press [OK]. Press [ (-)] or [ (+)] to select <FAX/TEL OPT. SET> ➞ press [OK] twice. Press [ (-)] or [ (+)] to select the time 0 to 30 seconds that the machine takes to check whether a call is fax or voice call ➞...
The telephone will ring. Pick up the handset to answer the call. If the caller wants to send a document after talking to you, ask them to press the start key on their fax machine. When you hear a beep, press [Start] on the machine to receive the fax ➞...
The machine memory can store up to 20 fax jobs or approximately 256 pages.* * Based on the condition that the other party sends the fax by the LaserBase MF5750/MF5770 with Canon Fax Standard Chart No. 1, standard mode. The maximum number of pages that the machine's memory can store differs depending on the other party's machine.
Reports and Lists This chapter explains how to print out the transaction reports and the lists of settings and recipients registered in the machine. Summary of Reports and Lists The table below shows the reports and lists that can be printed from the machine. Refer to the pages indicated for more details.
■ TX REPORT 01/02 2005 17:52 FAX 1234567 TRANSMISSION OK TX/RX NO RECIPIENT ADDRESS DESTINATION ID ST. TIME TIME USE PAGES SENT RESULT CANON ********************* T X R E P O RT ********************* 0004 1 432 2060 01/02 17:52 00' 11...
Even if <REPORT WITH TX IMAGE> of <TX REPORT> setting is set to <ON>, the machine will not print the first page of the fax when you fax the documents from your computer. Press [Stop/Reset] to return to the standby display. CANON *************************** E R RO R T X R E P O RT...
- <PRINT ERROR ONLY> to print a report only when a reception error occurs - <OUTPUT YES> to print a report every time you receive a document Press [Stop/Reset] to return to the standby display. CANON ********************* R X R E P O RT...
Press [ (-)] or [ (+)] to select <USER DATA LIST> ➞ press [OK]. R E P O R T S / L I S T S 3 . U S E R D A T A L I S T CANON **************************** USER'S DATA LIST...
Troubleshooting This chapter describes the problems you might encounter during fax operations and their remedies. It also explains what to do if you cannot solve the problem by yourself. LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error.
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CHECK PAPER SIZE Cause The size of the paper in the cassette or multi-purpose feeder is different from that of the paper specified in <PAPER SIZE> in <PAPER SETTINGS> of the Menu. Remedy 1 Load the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS> of the Menu. For more information, see the following: •...
NOT REGISTERED Cause The one-touch speed dialing key or coded speed dialing code you entered is not registered. Remedy Register the one-touch speed dialing key or coded speed dialing code. For more information, see the following: • "Registering One-Touch Speed Dialing," on p. 3-1 •...
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The other party is not using a G3 fax machine. Remedy Check with the other party, and send the document to a G3 fax machine. If the other party does not have a G3 fax machine, try sending your document using a transmission mode that the other party supports.
Wait for a while and try again. If you still cannot send the document, contact the other party and have them check if their fax machine is turned on. If the line is busy, wait more and try again. #0037 Cause The memory is full.
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Make sure the receiving fax machine is compatible with the machine (which is a G3 fax machine). The other party's telephone may be busy or the other party's fax machine may be turned off. Is BUSY/NO SIGNAL shown on the ERROR TX REPORT? The fax/telephone number you dialed is busy.
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Guide. If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the platen glass or the read area of the platen glass. For more information, see Chapter 8, "...
Confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded. Is the sending fax machine able to send the CNG signal that tells the machine that the incoming signal is a fax? Some fax machines cannot send the CNG signal that tells the machine the incoming call is a fax.
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Chapter 5, "Copying," in the User’s Guide. Is the sending fax machine functioning properly? The sending fax machine usually determines the fax's quality. Call the sender and have them make sure the scanning glass of their fax machine is clean.
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Cannot receive a fax using ECM (Error Correction Mode). Does the sending fax machine support ECM? If the sending fax machine does not support ECM, the document is received in the normal mode without error checking. 7-10...
Lower the reception speed. (See <4. RX START SPEED> of "Menu Descriptions," on p. 8-2.) Is the sending fax machine functioning properly? Call the sender and have them check that their fax machine is functioning properly. Telephone Problems You cannot dial.
If you have a problem with the machine and you cannot solve it by referring to the information in this chapter and Chapter 9, "Troubleshooting," in the User’s Guide, contact your local authorized Canon dealer or the Canon help line.
Machine Settings This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Accessing the Machine Settings Press [Menu]. Press [ (-)] or [ (+)] to select the menu you want to change ➞ press [OK]. You have now accessed the settings in the USER DATA LIST.
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No offhook alarm. The R-KEY setting allows you to set how the fax connects to PBX. If your fax machine is not connected through a PBX, you can ignore these settings. The fax is connected to the outside line.
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(Transmitting Subscriber Identification) signal, used to identify the sending fax machine. All receptions are conducted. Receives the fax only from the sending fax machine that sends the TSI signal. Sets the settings related to report functions. Enables/disables automatic printing of a transmission report.
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4. TX SETTINGS 1. ECM TX 2. PAUSE TIME 3. AUTO REDIAL 1. REDIAL TIMES 2. REDIAL INTERVAL Name Sets the transmission functions. The ECM (Error Correction Mode) transmission is turned on or off. All transmissions are conducted with ECM if the other party's fax supports ECM.
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Name 4. TIME OUT 5. RX SETTINGS 1. ECM RX 2. FAX/TEL OPT. SET 1. RING START TIME 2. F/T RING TIME 3. F/T SWITCH ACTION 3. INCOMING RING RING COUNT Descriptions Enables/disables automatic scanning of documents after the fax number is entered. Scanning begins automatically in 5 or 10 seconds after you enter the fax number.
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4. MAN/AUTO SWITCH F/T RING TIME 5. REMOTE RX REMOTE RX ID 6. RX REDUCTION 1. RX REDUCTION 2. SELECT REDUCE DIR 7. TONER SUPPLY LOW RX TO MEMORY KEEP PRINTING Name Sets whether the machine switches to the document receive mode after the connected extension telephone rings for a specified length of time in the manual receive mode.
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Name 6. SYSTEM SETTINGS 1. FAX DEFAULT 1. SCAN DENSITY STANDARD 2. RESOLUTION STANDARD FINE PHOTO SUPER FINE ULTRA FINE 2. COUNTRY SELECT* * This setting is available only for some countries. Descriptions Sets the functions of FAX DEFAULT, and COUNTRY SELECT.
ADD. REGISTRATION 1. 1-TOUCH SPD DIAL 1. TEL NUMBER ENTRY 2. NAME 2. CODED SPD DIAL 1. TEL NUMBER ENTRY 2. NAME 3. GROUP DIAL 1. TEL NUMBER ENTRY 2. NAME REPORTS / LISTS 1. ACTIVITY REPORT 2. SPEED DIAL LIST 3.
Appendix This chapter lists the specifications for the fax function of the machine, and the index. Specifications Specifications are subject to change without notice. Facsimile Applicable Line Compatibility Data Compressing System Modem Speed Transmission Speed Transmission/Reception Memory Fax Scanning Speed Fax Resolution Public Switched Telephone Network (PSTN) MH, MR, MMR, JBIG...
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TEL LINE SETTINGS setting, 8-2 TEL LINE TYPE setting, 8-2 TEL NUMBER MARK setting, 8-2 Telephone line type setting, 2-3 Telephone problems, 7-11 TIME OUT setting, 8-5 Time, entering, 2-2 TONER SUPPLY LOW setting, 8-6 TOUCH TONE setting, 8-2 Troubleshooting, 7-1 TTI POSITION setting, 8-2 TX (Transmission) REPORT description, 6-1, 8-3...
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.