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Super G3 FAX Board-H1 Fax Reference Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
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However, as we are constantly improving our products, some of the data contained herein may not exactly reflect the current model of the particular product with which this manual has been included. If you have a need for an exact specification, please contact Canon for the current spec- ification.
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IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS NOTE • Canon recommends an individual line following industry standards, such as the 2500 (touch tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used with the machine.
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Should any malfunction occur that cannot be corrected by the procedures described in this manual or other iR3250 documentation, disconnect the equipment from the telephone line or turn the power switch OFF. The telephone line should not be reconnected or the switch returned to the ON position until the problem is completely resolved.
About Trademarks Canon and the Canon logo are trademarks of Canon Inc. Adobe, PostScript, and PostScript 3 are trademarks of Adobe System Incorporated. PCL, PCL 5e, and PCL-XL are trademarks of Hewlett-Packard Company. The following fonts are licensed from Bitstream Technologies, Inc.
About the Manuals for the Machine Printed Manual Setup Guide The Setup Guide gives a general overview of the machine, and also describes simple setup meth- ods from the computer through producing printed output. Online Manuals User's Guide The User’s Guide describes the principal functions and basic operations of the machine. Turn to the User's Guide for general operating instructions.
How This Manual Is Organized Chapter 1 Before You Start Describes the parts of the control panel and basic operations you need to know about before you start using the fax functions. Chapter 2 Sending a Fax Describes the process of sending a fax, as well as how to enter a recipient not listed in the address book.
How to Use This Manual This manual is organized as shown. Main Heading Copying Facing Pages onto Separate Pages (2-page Separation) This feature enables you to copy facing pages in a book or magazine on separate sheets of copy paper in a single step. Original Copy Description of...
Symbols Used in This Manual Indicates a warning concerning operations that may lead to death or WARNING injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. Indicates a caution concerning operations that may lead to injury to per- CAUTION sons or damage to property if not performed correctly.
What the Machine Can Do Send Screen The Send Screen is used to send a fax. For a description of Send operations, see “How to Send a Fax,” on p. 2-2. For details about Sending operations, see “Sending a Job,” in the User’s Guide. Scan Settings Address Book Address List...
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Mail Box Screen Incoming fax documents that cannot be printed are stored in a system box called the Memory RX Box. See “Communication Settings,” on p. 4-24. For operations related to documents in boxes, see “Using Mail Boxes,” in the User’s Guide. Memory RX Box Box Number Keys Size...
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System Monitor Screen The System Monitor screen can be used to check or change the status of a particular fax job, or to print reports related to fax jobs. Send Job Status Received Job Status Press to display a log Press to display jobs currently Press to view the job cur- being processed as well as jobs...
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Additional Functions Screen Additional Functions Press the key to open the Additional Functions screen. The Additional Functions include set- tings that control Fax functions. (See “Custom Fax Settings,” in chapter 4.) For a description of set- tings for functions other than Fax functions, see the Reference Guide. Report Settings Communications Settings Press to enter or store...
Before You Start C H A P T E R This chapter describes the parts of the control panel and basic operations you need to know about before you start using the machine’s fax functions. Parts and Their Functions ..........1-2 Before You Use the Fax Functions .
Parts and Their Functions ID Key Control Panel Power Switch Press to use Counter Key department ID Press to turn the control panel power Press to display count control. ON or OFF. When the power is OFF, information. the unit is in Sleep mode. Clear Key Press to clear numbers or Guide Key...
Before You Use the Fax Functions The following settings must be made before you use the machine’s fax functions. IMPORTANT • The fax will not function properly unless the necessary settings are made before it is used. Enter the Phone Line Type Enter the type of phone line connected to the machine.
Sending a Fax C H A P T E R This chapter describes how to send a fax. How to Send a Fax............2-2 Sending to a Recipient Not Listed in the Address Book (New Recipient) .
How to Send a Fax This section describes the basic flow of operations in sending a fax job. NOTE • If requested to enter a department ID and password, enter the department ID and password. (See “Enter- ing the Department ID and Password,” in the User's Guide.) •...
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Select a recipient. If the recipient is listed in the address book, see “Specifying Recipients from the Address Book,” in the User's Guide. If the recipient is not listed in the address book, you can enter it before sending the fax. (See “Sending to a Recipient Not Listed in the Address Book ”...
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Press the [Scan Settings] key, and enter the Scan settings. Scan settings are used to select the appropriate scan mode for the document being sent. (See “Selecting a Scan Settings,” in the User's Guide.) You can set any desired combination of color mode, paper size, resolution, exposure, original type, etc.
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Press the [Send Settings] key and enter the Send settings. You can send a fax at a specified time. (See “Specifying a Time to Send a Job,” in the User's Guide.) You can create a copy of the fax you are sending.
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Press the [Job Done Notice] key and enter the recipient you want to receive the job done notification. This setting is optional. NOTE • You can set the machine to send a job done noti- fication to a specified recipient when a job has been completed.
Sending to a Recipient Not Listed in the Address Book (New Recipient) To send documents, you must first enter a destination. This section describes how to send docu- ments to a recipient not listed in the address book. NOTE • Information entered as a new address will be deleted after that job is sent. •...
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Enter the Fax number using the keypad. • [Pause]: Press to pause for a few seconds during sending. A pause entered in the fax number will appear as a “p” between digits, or as a “P” at the end. This is used to enter a pause after an international access code (such as 001), or to place a pause at the end of a...
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Press the [Option] key. Use this option as necessary. You can set up ITU-T standard subaddresses and passwords. This setting is used when sending to the Memory RX Box using ITU-T standards. Press the [Subaddress] key and the [Password] key, enter the respective numbers using the keypad, and then press the [OK] key.
Checking and Changing a Fax Job C H A P T E R This chapter describes how to check the status of a fax job, as well as how to cancel a fax job or how to print related reports. How to Check or Change a Fax Job .
How to Check or Change a Fax Job You can check the status of send or receive jobs, and view job logs. Also, you can check the time and page count of jobs using the [Details] key on each of the Status screens. Press the [System Monitor] key.
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Press one of the keys at the top of the screen to select the fax job you want to check. If [Send Job Status] is selected Shows a list of fax jobs currently being sent or waiting to be sent. If [Received Job Status] is selected Shows a list of fax jobs currently being received.
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Select the fax job for which you want to view details, and press the [Details] key. In this example [Send Job Status] is selected. Check the details, then press the [Done] key. NOTE • If there are multiple recipients, press the [Broad- cast List] key to check the recipients and status.
Canceling a Fax Job Canceling a Send Job You can cancel a fax job in progress, or while it is waiting in the send queue. Press the [System Monitor] key. Press the [Fax] key. Select the fax job you want to cancel, then press the [Cancel] key.
Canceling a Receive Job You can cancel a receive job. If the following procedure does not cancel the job, see “Canceling Fax Sending/Receiving from the Device Screen,” on p. 3-7. Press the [System Monitor] key. Press the [Fax] key. Press the [Received Job Status] key. Canceling a Fax Job...
Press the [Cancel] key. The displayed fax job is canceled. Canceling Fax Sending/Receiving from the Device Screen While a fax job is being received or sent, there are times when it cannot be canceled from the Sys- tem Monitor screen. In such cases, use the following procedure. Press the [System Monitor] key.
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Press the [Cancel] key. Press the [Yes] key. The fax job is canceled. Canceling a Fax Job...
Printing a Fax Job NOTE • Fax reports other than those that can be printed from the System Monitor screen can be printed from Additional Functions. For details, see “Report Settings,” on p. 4-4. Printing a Send Job Report From the System Monitor screen, you can print a report showing the status of all send jobs, includ- ing fax jobs.
Press the [Print] key. Printing a Fax Activity Report You can print a Job Log report from the System Monitor screen. NOTE • Log reports are printed as separate Send Result and Receive Result reports, or as one Send/Receive Result report, according to the Fax Communication Result Report settings made in Additional Functions. (See “Fax Activity Report Settings,”...
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Press the [Fax] key. Press the [Log] key. Press the [Print] key. Printing a Fax Job 3-11...
Custom Fax Settings C H A P T E R This chapter describes how to set up and record custom fax settings. Fax Function Settings List ..........4-2 Report Settings .
Fax Function Settings List The following settings can be made in the Specification Settings (* denotes factory settings). NOTE • Settings for functions other than fax functions are listed in the Reference Guide. Additional Functions Settings Description Remarks Report Settings Specification Settings Fax TX Report For Error Only*/Off...
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Additional Functions Settings Description Remarks Auto Redial On*/Off P. 4-25 Redial Times: 1 . . . 2* . . . 10 times Redial Interval: 2*, 99 minutes TX Error Resend: Error and 1st page*/All pages/Error page/Off ECM RX On*/Off P. 4-28 Unit Name 24 characters P.
Report Settings You can specify whether to print a Fax TX Report after every send job, only when an error occurs during transmission, or not at all. You can also specify whether a Communication Control Report (the history of Send/Receive jobs) is printed after every 100 documents sent or received, or printed at specified times.
Turn the Error Copy Print function [On] or [Off], then press the [OK] key. If [On] is selected For monochrome sending, a portion of the outgoing document will be printed on the Fax TX Report. For color sending, this function is not enabled.
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Turn Auto Print [On] or [Off]. If [On] is selected Prints report after every 100 Send/Receive jobs. If [Off] is selected Prints no report. Turn Daily Activity Report Time [On] or [Off], then use the keypad to enter the time. If [On] is selected Prints report at specified time.
System Manager Settings This section describes settings that the system manager can make, including how to set the Send Start Speed, Receive Start Speed, Receive Mode, and Receive Password. It also describes how to set, change, and delete settings for forwarding received fax documents, and how to enable or dis- able certain settings.
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Press the [Fax Settings] key. Select a send speed from the [Send Start Speed] drop-down list box. Setting Send/Receive Start Speeds This function can change the start speed if poor line conditions delay the start of sending or receiving. NOTE •...
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Enter a Receive Password using the keypad. Setting a Receive Password You can set up an ITU-T standard receive password. When another party sends a document under ITU-T standards including a subaddress setting, the user is asked to enter the receive password. If this does not match the receive password set up in this function, or if no receive password has been set up, the document cannot be received.
Entering Fax Forwarding Settings (Forwarding Settings) Call up the desired screen as follows: Additional key → [System Settings] Functions Enter the System Manager ID and System Password, then press the key. After pressing each key, use the numeric keys to enter the information.
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Press the [Condition Name] key. The keyboard will appear in the touch panel display. Enter the condition name, then press the [OK] key. NOTE • For instructions on entering characters, see “Entering Characters Using the Touch Panel Dis- play,” in the User’s Guide. •...
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From the Receive Type drop-down list box, select [Fax]. Enter the forwarding conditions. Enter the fax number, subaddress, and password settings in step 9. Messages that meet all of these conditions will be forwarded. Fax number: Sender's phone number Subaddress/Password: Numeric strings including symbols specified by the ITU-T for sending.
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From the Fax Number drop-down list box, select the forwarding condition or enter the conditions from the keyboard. Enter subad- dress or password conditions in the same way. If [disregarded] is selected Disregards the fax number, subaddress, and password as forwarding conditions. If [does not exist] is selected Fax number, subaddress, and password do not exist.
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NOTE • If the [disregard] or [does not exist] conditions are selected, no input is required. • The fax number, subaddress, and password may each have up to 20 characters. • Input character restrictions are as follows: - Fax number: numerals from 0 to 9, space, +. - Subaddress: numerals from 0 to 9, , #, space - Password: numerals from 0 to 9,...
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Select the forwarding recipient, then press the [OK] key. NOTE • Use the [ ] and [ ] keys to scroll to the desired recipient, or simplify the search by pressing any of the alphabetic keys A-Z or the [0-9] keys. •...
Changing Forwarding Settings Call up the desired screen as follows: Additional key → [System Settings] Functions Enter the System Manager ID and System Password, then press the key. After pressing each key, use the numeric keys to enter the information. NOTE •...
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Select the forwarding setting you want to change. NOTE • Use the [ ] and [ ] keys to scroll to the desired forwarding setting. You can use the Receive Type drop-down list box to reduce the number of forwarding settings displayed.
Enter the desired changes, then press the [OK] key. NOTE • For a description of forwarding settings, see “Entering Fax Forwarding Settings,” on p. 4-10. Press the [Done] key. Repeat until the Additional Functions screen closes. Turning Forwarding On and Off Call up the desired screen as follows: Additional key →...
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Press the [Forwarding Settings] key. Select the forwarding setting you want to turn On or Off. NOTE • Use the [ ] and [ ] keys to scroll to the desired forwarding setting. You can use the Receive Type drop-down list box to reduce the number of forwarding settings displayed.
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Press the [Validate/Invalidate] key, then place or remove a checkmark to the left of the set- ting to turn forwarding On or Off. Forwarding conditions On Conditions are enabled. NOTE • When the forwarding conditions are On, the icon appears in color. Forwarding conditions Off (not checked) Conditions are disabled.
Deleting a Forwarding Setting Call up the desired screen as follows: Additional key → [System Settings] Functions Enter the System Manager ID and System Password, then press the key. After pressing each key, use the numeric keys to enter the information. NOTE •...
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Select the forwarding setting you want to delete. NOTE • Use the [ ] and [ ] keys to scroll to the desired forwarding setting. You can use the Receive Type drop-down list box to reduce the number of forwarding settings displayed.
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Press the [Delete] key. Select [Yes] or [No]. If [Yes] is selected Deletes the selected forwarding setting. If [No] is selected Does not delete the selected forwarding setting. Press the [Done] key. Repeat until the Additional Functions screen closes. System Manager Settings 4-23...
Communications Settings This section describes settings necessary for sending and receiving faxes. Setting ECM Sending (ECM TX) You can send faxes in ECM mode. ECM is a function that automatically corrects errors in image transmission. NOTE • The factory setting is On. •...
Setting the Pause Length (Pause Time) You can set the length (in seconds) of the dialing pause created when the [Pause] key is pressed. NOTE • If a pause is placed at the end of a telephone number, the pause length is fixed at 10 seconds. •...
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Turn Auto Redial [On] or [Off]. If [On] is selected Go to step 3. If [Off] is selected Auto redial is not selected. Press the [OK] key and go to step 8. Press the [Option] key. Use the [+] and [-] keys to set the number of Redial Times and the Redial Interval, then press the [OK] key.
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From the TX Error Resend drop-down list box, select the Resend conditions. If [Error and 1st page] is selected Resends the first page and the error page when the document is resent. If [All pages] is selected Resends all pages when the document is resent.
Setting ECM Receiving (ECM RX) You can receive documents in ECM mode. ECM is a function that automatically corrects errors in image transmission. NOTE • The factory setting is On. • ECM is an acronym for Error Correction Mode. • ECM transmission requires that both the sending and receiving devices be set for ECM. (If this setting is not made at both ends, this function is not valid.) •...
Setting the Unit Name (Unit Name) You can set a Unit Name (i.e., a person’s name, company name, department name, etc.) that will be printed on the fax paper at the destination end. (See “Setting Whether to Print Information on Received Documents,”...
Setting the Phone Number (Unit Telephone #) You must set the fax number for the machine. This number can also be printed on sent fax docu- ment. (See “Setting Whether to Print Information on Received Documents,” in the Reference Guide.) Call up the desired screen as follows: Additional key →...
Select a line type and press the [OK] key. Press the [Done] key. Repeat until the Additional Functions screen closes. Setting the Fax or Phone Icon for Fax Documents (TX Terminal ID Telephone # Mark) You can specify either a fax or phone icon to be printed on the top of sent fax documents. NOTE •...
Press the [Done] key. Repeat until the Additional Functions screen closes. Setting the Sender Date/Time Format (TX Terminal ID Time Format) NOTE • The factory setting is MM/DD/YYYY. Call up the desired screen as follows: Additional key → [Communications Settings] → [Fax Settings] → [ ] →...
Address Book Settings This section describes how to enter a fax number in the address book, and change and delete entries. Entering the Recipient’s Fax Number in the Address Book (Store/Edit Address Book) Call up the desired screen as follows: Additional key →...
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Press the [Name] key. The keyboard will appear in the touch panel display. Enter the name, then press the [OK] key. NOTE • Names can have up to 24 characters. • For instructions on entering characters from the keyboard, see “Entering Characters Using the Touch Panel Display,”...
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Enter the fax number using the keypad. • [Pause]: Press to pause for a few seconds during sending. A pause entered in the fax number will appear as a “p” between digits, or as a “P” at the end. This is used to enter a pause after an international access code (such as 001), or to place a pause at the end of a...
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Press the [Subaddress] and [Password] keys, and enter a subaddress or password. Subaddress and Password You can set up an ITU-T standard subaddress and password. This setting is needed when sending and receiving between Memory RX boxes using ITU-T standards. •...
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Turn ECM TX [On] or [Off]. ECM TX You can set outgoing documents to be sent as ECM transmissions. ECM is a function that automatically corrects errors in image transmission. (See “Setting ECM Sending,” on p. 4-24.) If [On] is selected Performs ECM Send.
Changing a Fax Recipient Setting (Store/Edit Address Book) Call up the desired screen as follows: Additional key → [Address Book Settings] → [Store/Edit Address Book] Functions Select the recipient you want to change, and press the [Edit] key. NOTE • You can use the [ ] or [ ] keys, or press the [A-Z] or [0-9] keys to find the recipients you want.
Press the [Done] key. Repeat until the Additional Functions screen closes. Deleting a Fax Recipient (Store/Edit Address Book) Call up the desired screen as follows: Additional key → [Address Book Settings] → [Store/Edit Address Book] Functions Address Book Settings 4-39...
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Select the recipient you want to delete, then press the [Delete] key. NOTE • If the recipient to be deleted is stored in a One- touch button setting, it will be deleted from the One-touch button setting as well. (See “Setting the Send One-touch Buttons,”...
Troubleshooting C H A P T E R This chapter describes what to do if problems occur with the machine’s fax functions. Error Code Table ............5-2 Error Message Display.
Error Code Table When an error occurs, one of the following error codes is printed on the report. Please clear the error by following the response(s) listed in the table. Error Code Cause Solution #003 Amount of data requires too much time to Send with reduced resolution.
Error Message Display The machine displays various error messages in the touch panel display. Verify the error message and follow the response(s) described in the table to clear the error. Message Solution No response. The recipient did not respond. Confirm that the recipient is able to receive, then try again.
When Problems Occur Fax Sending Problems If Unable to Send Verify Solution Is the phone line type setting correct? Verify the type of phone line to which the machine is connected. Is original set correctly? Reset original and try again. Is the phone number stored in the one-touch Try again.
Does the receiving machine have a box in Check the recipient's subaddress box settings, and try memory for subaddress transmissions? again. Or if the recipient is an iR3250, check the for- warding conditions in the forwarding settings. Does the receiving machine support ITU-T Verify with the recipient, then try again.
Other Problems Sending/Receiving is Slow Verify Solution Is the resolution set to 200 x 400 dpi or 400 x The lower the resolution, the shorter the sending time. 400 dpi? However, fine print may become more difficult to read. Is image setting set to Text/Photo? Set image setting to Text by pressing the image key.
Automatic printing of Activity Reports can be turned On and Off. (See “Printing a Fax Activity Report” on p. 3-10.) (See “Fax Activity Report Settings,” on p. 4-3.) 04/19 2000 20:34 FAX 123 456 789 iR3250 ********************************* *** FAX ACTIVITY REPORT TX/RX *** ********************************* DEPT. ID : 1234567 ST.
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Start time Shows the date and time (in 24-hour format) that receiving started. An asterisk (*) indicates communications that have already been printed on an Activity report. Destination Tel # Shows the first 20 digits of the recipient's phone number. *For numbers longer than 20 digits, the last 20 digits are shown.
The Fax Job List is always printed manually, on demand. (See “Printing a Fax Job” on p. 3-9.) . 001 04/19 2000 20:06 FAX 123 456 789 iR3250 ********************* *** FAX JOB LIST *** ********************* SET TIME...
Specifications The specifications for the machine’s fax functions are shown. Please note that the exterior appear- ance or specifications may be modified or improved without notice at any time. Name Super G3 FAX Board-H1 Sending sizes 11"x17", LGL, LTR, LTRR, STMT Paper sizes Paper drawer feed: 11"x17”, LGL, LTR Stack bypass:...
Index Additional Functions Key ......................1-2 Address Book Settings ......................4-33 Auto Redial ..........................4-25 Before You Use the Fax Functions ..................... 1-3 Canceling a Receive Job ........................3-6 a Send Job ..........................3-5 Fax Job ..........................3-5 Fax Sending/Receiving from the Device Screen ..............3-7 Changing a Fax Job ..........................
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Error Lamp ...........................1-2 Error Message Display ........................5-3 Fax Activity Report ......................4-5, 6-3 Fax Function Settings List ......................4-2 Fax Job List ..........................6-5 Fax Receiving Problems ......................5-5 Fax Send Result Report Settings ....................4-4 Fax Sending Problems ........................5-4 Fax Settings ..........................4-7 Fax TX Report ........................4-4, 6-2 Forwarding Settings ........................4-10 Changing ..........................4-16 On and Off ...........................4-18...
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Specifications ..........................6-6 Start Key ............................1-2 Stop Key ............................1-2 Store/Edit Address Book ..................4-33, 4-38, 4-39 System Manager Settings ......................4-7 Tel. Line Type ........................1-3, 4-30 Touch Panel Display ........................1-2 Transmission/Memory Lamp .......................1-2 Troubleshooting ...........................5-1 Turning Forwarding On and Off ....................4-18 TX Terminal ID Telephone # Mark ....................4-31 TX Terminal ID Time Format .....................4-32 Unit Name ..........................4-29...
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.