Troubleshooting; Scan To E-Mail Transmission; Internet Fax Transmission - Konica Minolta IF-118 User Manual

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Operation Error Messages
9.2

Troubleshooting

Remedies for several possible problems are described below.

Scan to E-mail Transmission

Problem
Transmission
is not possible.
Transmission
is possible, but
the image
cannot be
outputted at
the recipient's
terminal or
computer.

Internet Fax Transmission

Problem
Transmission
is not possible.
An interruption
in the
transmission
was specified,
but the
transmission
was not
interrupted.
IF-118
Cause
The connections are incorrect.
The settings necessary for the
device are not registered.
The LAN cable is damaged.
The recipient's terminal is not
able to handle the sent image.
The document text was not
inserted when the data was
sent.
Cause
The connections are incorrect.
The settings necessary for the
device are not registered.
The LAN cable is damaged.
It takes some time to interrupt
an Internet fax transmission.
Remedy
Check the LED indicator on
the hub and check the
connections.
Specify the necessary
network settings.
Replace the LAN cable.
Change the size, resolution
and coding method so that
they are supported by the
recipient's terminal, and then
try sending the data again.
With some e-mail
applications, if an e-mail
message is received
containing no text and only an
attached file, it may not be
possible to open the attached
file. Therefore, text should be
inserted into the document
that is sent.
Remedy
Check the LED indicator on
the hub and check the
connections.
Specify the necessary
network settings.
Replace the LAN cable.
Wait until the transmission is
interrupted.
9
Page
referen
ce
-
p. 3-2
-
p. 4-6
p. 4-7
p. 3-15
Page
referen
ce
-
p. 3-2
-
-
9-3

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