Troubleshooting
Cleaning the Document Scanning Area
If the receiving party reports that the received documents were black or contained black lines, try making a
copy on your unit to verify. If the copy is black or has black lines, the document Scanning Area is probably
dirty and must be cleaned.
To clean the Scanning Area
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ADF Door
Scanning Area
Open the ADF Door.
Wipe the Scanning Area gently with a soft
cloth gauze moistened with ethyl alcohol. Be
sure to use a clean cloth as the scanning area
can be easily scratched.