Problems With Your Vehicle; Reporting Safety Defects; Correct Use Of The Vehicle - Mercedes-Benz E-Class Operator's Manual

your vehicle. This particularly applies to work rel‐
evant to safety.
For the following, always have your vehicle
checked at an authorized Mercedes-Benz service
center:
Work relevant to safety
R
Service and maintenance work
R
Repair work
R
Modifications, installations and conversions
R
Work on electronic component parts
R

Correct use of the vehicle

If you remove any warning stickers, you or others
could fail to recognize certain dangers. Leave
warning stickers in position.
Observe the following information when driving
your vehicle:
the safety notes in this manual
R
the vehicle technical data
R
traffic rules and regulations
R
laws and safety standards pertaining to
R
motor vehicles

Problems with your vehicle

If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz service center
immediately to have the problem diagnosed and
rectified. If the problem is not resolved to your
satisfaction, please discuss the problem again
with the authorized Mercedes-Benz service cen‐
ter or, if necessary, contact us at one of the fol‐
lowing addresses.
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
General notes
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

Reporting safety defects

USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
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