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This includes the charging cable and the
charging control box, for example.
Only have repairs and maintenance work in the
area of the following components carried out at a
qualified specialist workshop:
Vehicle components carrying live voltage
R
Transmission antenna
R
Multimedia system and sound system
R
If you have any queries or suggestions, consult a
qualified specialist workshop.
Problems with your vehicle
If you should experience a problem with your vehi-
cle, particularly one that you believe may affect its
safe operation, we urge you to contact an author-
ized Mercedes-Benz Center immediately to have
the problem diagnosed and rectified. If the prob-
lem is not resolved to your satisfaction, please
discuss the problem again with an authorized
Mercedes-Benz Center or, if necessary, contact
us at one of the following addresses:
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of man-
ufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the "National
Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in
addition to notifying Mercedes-Benz USA, LLC.
General notes
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153) ; go to https://www.safe-
rcar.gov; or write to: Administrator, NHTSA, 400
Seventh Street, SW., Washington, DC 20590,
USA.
You can also obtain other information about motor
vehicle safety from https://www.safercar.gov.
Canada only:
The following text is published as required of man-
ufacturers under subsection 18.4 (4) of the Motor
Vehicle Safety Regulations.
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform Transport
Canada in addition to notifying Mercedes-Benz
Canada Inc.
37
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