Handling Many Calls At Once; Using Hold; Retrieving A Held Call; Holding Automatically - Nortel P0857846 System Coordinator Manual

Handling many calls at once

Using Hold

You can temporarily suspend a call by pressing
When a call is on hold, its indicator flashes on all telephones that
have access to the line. The call can be retrieved from any of these
telephones.
On the M7100 telephone,
one active, one on hold. The M7100 telephone cannot retrieve a call
placed on hold by another telephone.

Retrieving a held call

You can connect to a call on hold by pressing the flashing line button
of the held call.

Holding automatically

If your line has been programmed with full autohold, you can switch
from one call to another and have your calls put on hold
automatically.
• Press the line button of the caller you want to speak to. Your
current caller is put on hold automatically.

Listening on hold

If you have been put on hold, you can hang up the receiver while you
wait for the other person to return. ˙
• Press
• ang up the receiver.
H
• Press the line button of the call. You may hear indications from
the far end that you are on hold (for example, tones or music).
P0857846 Issue 02
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alternates between two lines;
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Norstar-PLUS Modular ICS 2.0 System Coordinator Guide
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