Specific Errors - Muratec MFX-1500 Operating Instructions Manual

Specific errors

Let's quickly summarize the error codes you may see on an error report:
Dialing errors
.0.1, .0.3, The remote unit didn't respond, the call could not be
D D
.0.8 completed or,
D STOP
the call again. If the message is repeated, call the operator of the
remote unit to verify the unit's operation.
.0.2 The remote fax machine is busy. Call again.
D
.0.6, .0.7 Either the remote fax unit didn't respond, the call somehow
D D
didn't go through or someone pressed
machine was dialing. Call again.
Reception errors
.1.1 The calling fax machine didn't respond to your fax machine.
R
This can happen if someone dials a wrong number or if the
remote machine restricts access through use of a passcode.
.1.2 The two fax machines were incompatible. Your fax machine
R
sends and receives only
3.18–3.21) fax communication, the industry standard since the
early 1980s.
.1.4 Someone pressed
R STOP
The fax machine didn't detect the silence period required for
.1.5
R
closing the communications "channel" when receiving an
A compatibility error occurred (junk fax detection).
.2.1
R
.2.3 Poor phone line conditions made fax communication
R
impossible. Call someone at the remote fax machine.
.3.1 The sending fax machine detected too many errors from the
R
receiving fax machine.
.3.3 The sending fax machine is incompatible or had a document
R
feeder program during transmission.
.3.4 Poor phone line conditions may have prevented your fax from
R
properly printing some or all of the pages it received.
.3.5 Poor line conditions prevented reception.
R
.4.2 Either the line disconnected before transmission or the
R
transmitting fax machine needs maintenance.
.4.4 The fax machine has reached its memory capacity.
R
.5.1, .5.2 reception failed (perhaps due to line noise).
R R ECM
was pressed while the unit was dialing. Try
while the calling fax
STOP
- Group 3 (see Glossary, pages
ITU T
at the receiving fax machine.
Transmission errors
.1.1 The remote fax machine didn't respond to your machine. Call
T
someone at the remote machine.
.1.4 Someone pressed
T
"handshake" (the very first part of the fax communication, when
the two units "agree" on the settings they'll share).
.2.1 Either the phone line disconnected during transmission or fax
T
communication became impossible due to bad phone line
conditions. Re-try the call.
.2.2 The two fax machines were incompatible. Your fax machine
T
sends and receives only
3.18–3.21) fax communication, the industry standard since the
early 1980s.
.2.3 Bad phone line conditions made fax communication impossible.
T
Conditions can change rapidly, so re-try the call later.
.3.2 The fax machine didn't detect the silence period required when
T
closing the communications "channel."
After transmission began, poor line conditions developed. Re-try
.4.2
T
the call.
Poor line conditions prevented transmission. Re-try the call.
.4.4
T
.5.1, .5.2, ECM transmission failed (perhaps due to line noise). Conditions
T T
.
RCR .5.3 can change rapidly, so re-try the call later.
T
Just in case . . .
at the remote unit in the middle of the
STOP
- Group 3 (see "Glossary", pages
ITU T
3.11