Page 1 MFX-1500 plain-paper fax machine Operating Instructions...
Page 2 MAI order number: OMMFX1500 Muratec America, Inc. • 6400 International Parkway, Suite 1500 • Plano, Texas 75093-8213 • phone: 972/364-3300 • fax: 972/364-3400 • www.muratec.com MML item number: D71-90050-60 059821...
Page 3 Welcome . . .
Page 4 NERGY Copyright © 1998 Muratec America, Inc.; all rights reserved. Muratec, the Muratec logo and all Muratec fax product names contained herein are trademarks of Muratec America, Inc. is a registered mark of the United States NERGY Environmental Protection Agency.
Page 5 Welcome to your Muratec fax/copier! We know you want to use your machine now, without first having to climb over a mountain of jargon. So we’ve divided these instructions into three sections. “Getting started” (see page 1.1) covers only what you absolutely have to know to use your machine immediately.
Page 6: Table Of Contents
Fax Ready mode ... 1.30 What if you answer a fax call? ... 1.30 Using a phone connected directly to your fax machine ... 1.30 Using a phone not connected to your fax machine ... 1.30 When the paper runs out ... 1.30 Getting the word from your machine ...
Page 7 Setting for use of a closed network ... 2.44 Setting your fax machine’s closed network passcode ... 2.44 Setting your fax machine to operate in a closed network ... 2.45 Setting Block Junk Fax ... 2.45 Clearing a fax number from the blocked number list ... 2.46...
Page 8 Error reports ... 3.10 Kinds of error codes ... 3.10 Specific errors ... 3.11 “Check Message” printouts ... 3.12 Caring for your fax machine ... 3.13 Cleaning tips ... 3.13 Corrective cleaning ... 3.13 Curing frequent jams in the ... 3.13 Cleaning the ...
Page 9: Getting Started
Getting started A quick and friendly trip through the basics of your Muratec fax machine.
Page 10: What's Inside This Section
You can — but this isn’t necessary — dedicate a phone number to your fax machine, letting you use one number for ordinary voice calls and one just for fax.
Page 11: General Precautions
• Never turn off the power switch (or disconnect the plug) or remove the paper cassette during printing. Either can cause the fax machine to jam. • During thunderstorms, disconnect the machine’s plug from the outlet (remember the instruction above: if the machine is printing, wait until the printing ends).
Page 12: Make Sure It's All Out Of The Packaging
Make sure it’s all out of the packaging As you unpack your fax machine, check for the following items Main unit Document hopper Multipurpose tray Telephone line cord Operating instructions Paper size stickers Main unit with 400-sheet paper cassette installed...
Page 13: What Are All The Parts?
Control Panel — The keys you use to operate your fax machine. (See pages 1.6–1.7 for more details.) Paper cassette — One of two locations where you put the recording paper (the Multipurpose tray is the other).
Page 14 PHONE power jack — Where you plug in the power switch — Turns your fax machine on and off. Paper tray — Holds up the printout (fax or copy) after it emerges. Printed document exit — Where the printout (fax or copy) emerges.
Page 15: What Do The Keys Do?
Getting started What do the keys do? Here is a brief description of the keys on your fax machine and what they do, as well as a look at your machine’s indicator lights and their meanings. light — If glowing, indicates the transmission confirmation stamp STAMP feature (see page 2.6) is on.
Page 16 — Helps you set up the process of a fax broadcast (sending BROADCAST the same document to more than one location). Numeric keypad — Just like the numeric keys on a regular tone-dialing phone. In addition to dialing phone and fax numbers, they also enter numbers when you’re making certain settings.
Page 17: How To Read This Manual
Helpful hints, restrictions, or how to avoid difficulties. You’re in control! We’ve worked hard to make sure your fax machine is easy for you to use. You can control it — not vice versa. So we’ve also tried to make these operating instructions just as easy.
Page 18: Setting Up
Setting up Pick an installation spot before going ahead To keep your fax machine in perfect working order, the location should be: Clean — Dust build-up can damage your machine. (However, do not use a cover, which can promote overheating! See next item.) Open around the fax —...
Page 19: Removing The Transport Screws
1.10 Installing the printing supplies Your fax machine prints incoming faxes and copies with a high-speed laser print engine. The engine requires two types of printing supplies, or consumables: The drum cartridge — It yields up to 10,000 normal letter-sized printouts (see “Specifications,”...
Page 20 Close the top cover. Be sure to push on a portion of the cover to lock it into its original (closed) position. Note: The fax machine will not work if the cover isn’t closed properly. Getting started Do not touch the drum surface on the cartridge’s bottom.
Page 21: Attaching An Optional Handset
1.12 Attaching an optional handset You may purchase an optional handset for your fax machine. Here is how to attach the handset. Important: Do not connect the handset directly to a telephone wall jack. Instead, connect it only to your fax, as these instructions describe.
Page 22: Attaching A Second Phone
• The paper cassette can be adjusted to accept letter- or legal-sized paper. • Before you load the cassette, you will need to “tell” your fax machine which size of paper, letter- or legal-sized, you will be loading. You can do this by setting a pin located on the rear side of the paper cassette.
Page 23: Setting For Legal-Sized Paper
Note: Each of the two optional additional cassettes can hold about 200 sheets of paper. Thus, you can have as many as 800 sheets of paper “on-line.” For more details on these and other options for your fax machine, please contact your authorized Muratec dealer.
Page 24 Check the front corners of the paper stack and make sure they are below the tabs. Push the paper cassette back into its original (closed) position. You’ll feel a click when it’s properly in place. Attach the paper size sticker on the cassette’s front. Paper level The paper level indicator on the front indicator...
Page 25: Plug In And Power Up
Getting started Plug in and power up Plug one end of the telephone line cord into jack on the LINE machine’s rear side. Plug the other end of the cord into a standard telephone wall jack, just as you would plug in a phone.
Page 26: Adjust The Monitor Speaker's Volume
CALL tone, and the display will show: Tel Mode Important: If you don’t hear a dial tone, make sure your fax machine is plugged into a working phone line. If the volume you hear is satisfactory, skip to step 4.
Page 27: Easystart
Getting started EasyStart Your Muratec fax machine comes with EasyStart. It guides you in entering the basic settings required for normal operation — so it’s easy for you to start using your machine quickly. (Of course, you can make other settings later or change these settings.
Page 28 ENTER now asks you to enter your fax number as you want it to appear on other fax machine’s displays or printouts. The fax industry term for this number is Subscriber Your Fax Number Use the numeric keypad to enter the desired number.
Page 29 Getting started To change the setting, press once or twice until your choice PROGRAM appears (here, we’ve changed the setting to Pulse mode). Phone Type: Pulse Program/Enter Press to save the setting and continue. ENTER now indicates the machine’s current default reception mode, which is Fax Ready.
Page 30: Sending Faxes
Note: If you send a fax in superfine, certain fax models (especially older, non- Muratec models) will receive it only in fine mode. However, you can send a fax in grayscale mode to virtually any fax machine currently in use.
Page 31: Entering A Pause Character When Dialing
— such as voice mail — which may intercept your calls can (after you’ve dialed at least one keep your fax machine from getting fax calls. If you must use only one phone line, please consult your telephone company for information on how you can temporarily disable call-waiting or voice mail while using the fax machine.
Page 32: Using Memory Transmission
Better still: set up a delayed command (see pages 2.21–2.23) to send your document to that other Muratec fax machine after hours, and you’ll save two ways on the call: not only will the call itself be short, but also the line charges will be cheaper! You can set your fax machine always to transmit from memory as a default.
Page 33 15 pages of 11 17 (ledger)-sized paper. Note: If your fax machine’s scanning width (see page 2.2) is set to “A4” and you insert a letter-sized document, your machine scans the center 8.2 and sends it unreduced (see pages 2.3–2.4 for more on reduction).
Page 34 At the end of the operation, your fax machine beeps and displays: 972-555-2009 ** Complete ** Important: Whenever you transmit, whether this way or in the numerous ways we’ll describe throughout this manual, what actually appears on the top line of the display will depend upon how the remote fax number is set.
Page 35: Sending A Fax With On-Hook Dialing Or A Handset (Manual Transmission)
Getting started Press START Your machine will scan the document into memory. Note: The more “stuff” (or black coverage, to use the fax term) your machine “sees” on a page, the more slowly the page will feed through as the fax scans it — especially when you transmit in non- memory mode.
Page 36: Canceling Sending A Document
Auto Redial This means your fax machine is set to redial, automatically, the fax call you just tried. While in this Auto Redial mode, the machine can receive faxes and makes as many as 99 fax transmissions.
Page 37: Canceling Memory Transmission Or Automatic Redial An Introduction To Review Commands
• When your machine stores a document for automatic redial, that makes that document one of those stored commands. • Because your fax machine can store multiple transmission commands in memory, it keeps track of each command by assigning it a command number —...
Page 38: Receiving Faxes
That may be what you’re wondering, upon seeing the title above. After all, telling you how to send faxes is one thing, but — as long as the fax machine is running and has paper installed — why spend time on explaining how to receive faxes? Well, you have a point.
Page 39: Fax Ready Mode
Using a phone connected directly to your fax machine If you answer a directly connected phone and hear fax tones, simply press and hang up the handset. Your fax machine will go ahead and receive the fax call. Using a phone not connected to your fax machine Let’s say you have another telephone connected to the same line (“branch...
Page 40: Making Copies
Making copies One of the best things about your fax machine is that it doubles as a copy machine. This makes it easy for you to keep copies of your important documents, such as insurance forms, receipts and letters. That’s right: no more dashes to the copy shop!
Page 41: When Using The Adf
Prepare the document just as you would to send a fax (if necessary, review page 1.24). Note: There are certain types of documents you never should insert into your fax machine. (You might wish to review “Things to put in your fax,” page 1.21.) Insert your document face up.
Page 42: When Using The Fbs
When using the If necessary, press to change to Copy mode. COPY Otherwise, proceed to step 2. Open the book cover, place your document face down on the and align it with the scale on the right. Note: Be sure that you place the original document on the in the same orientation as the paper in the paper source (which you’ll select in step 4, below).
Page 43: Setting Of Enlargement Or Reduction For Copying
Setting of enlargement or reduction for copying Your fax machine is capable of enlargement and reduction when copying. Note: The copy enlargement and reduction rate setting is available only for Important: Copy enlargement is available only for copying using the .
Page 44: Copy Protection
Copy protection With such a versatile copier built right into your fax machine, you might want to make sure it doesn’t become too tempting to some people whose unauthorized copying could deplete your machine’s supplies more rapidly. So, to limit the use of your fax machine to only sending and receiving faxes —...
Page 45: Beyond The Basics
Beyond the basics We’ve covered the “musts. ” Now, let’s explore the goodies.
Page 46 Beyond the basics What’s inside in this section Getting everything just the way you want it ... 2.2 Autodialer ... 2.8 It’s a great phone, too ... 2.17 Broadcasting ... 2.18 Delayed transmission ... 2.21 Batch transmission ... 2.24 Special features ... 2.28 Keeping things secure ...
Page 47: Getting Everything Just The Way You Want It
• Primary contrast mode — Sets how light or dark you want faxed documents to be when they arrive at their destinations. • Scanner width — Sets how wide an area your fax machine scans per page. Note: This setting doesn’t affect copies you may make with your machine.
Page 48: Making Settings For Printing Faxes
Using to enter characters CODE Certain settings give you a chance to enter some kind of identifying name. You can do this with the one-touch keys, but you may also use the CODE other keys to produce a wide variety of characters, as well as regular letters and numbers.
Page 49: Half-Page Reception
ENTER Setting the number of rings You can set how many times your fax machine will ring before answering a call. You may choose one to nine rings. If the machine is in Fax mode, proceed to step 2.
Page 50: Setting Silent Mode
(with the optional handset), you may not wish to use this feature. Note: Of course, turning on the silent mode on your fax machine won’t turn off ringers on other telephones in your house or office. Similarly, other phones won’t distinguish between fax and voice calls.
Page 51: Setting The Transmission Confirmation Stamp
Beyond the basics Setting the transmission confirmation stamp You can set your fax machine so that it will automatically place a small stamp mark on the front of each original document that it successfully scans. Note: This feature is available only for document through the document feeder.
Page 52: Printing Your Settings
You also can have your machine print a program list. This list gives a brief summary of the various instructions available on your fax machine, organized in a “program tree” so you can see the key combinations related to each instruction.
Page 53: Autodialer Basics
How? Because, when you command the autodialer to dial a number, the fax checks to see whether there’s a document in the feeder or the flatbed. If there is, the machine dials as a fax machine (i.e., dials while sending fax tones). If there isn’t, it dials as a phone. EasyDial directory: A preview Your machine also features a built-in EasyDial directory (see page 2.16).
Page 54: Considering Call Groups
32 groups. Your fax machine can store as many as 200 numbers in up to 32 different call groups. In the following explanations of how to store autodialer numbers, you’ll see that it’s easy to assign those number to call groups, for maximum convenience.
Page 55 Beyond the basics The display now shows: 02:Name :Upper 02:Name S. W. Region Office_ The machine now is prompting you for a name — a Location so you’ll be able to find it easily in the EasyDial directory (see page 2.16). If you do not wish to enter or change this number’s Location step 12.
Page 56: One-Touch Fax Dialing
One-touch phone dialing To dial a phone call using a one-touch number, you must have an optional handset attached to your machine. (Contact your authorized muratec dealer for more information on this optional item.) Here’s how to make the call:...
Page 57: Printing A List Of Your One-Touch Numbers
ENTER Using speed-dial numbers As we mentioned before, your fax machine will store up to 128 speed-dial numbers, designated by three-digit identifier codes from 001 (the first number) through 128. Important: When entering the identifier code for a speed-dial number, you must enter leading zeroes, if necessary, to make three digits (e.g., 001 or...
Page 58 You may now enter (or change) an alternate number, just as you entered the regular number. This number, too, can be up to 40 characters long. During a transmission or polling operation (see pages 2.31–2.33), your fax machine will try to reach this alternate number only after failing with all redials (see pages 1.27–1.28) to the regular number.
Page 59: Fax Dialing Via Speed-Dial
Beyond the basics Note: If you make a mistake or want to erase characters entered in a previous setting, press to erase leftward. Or, to change just CANCEL one character in the setting, press to move it rightward, to that character and press it.
Page 60: Phoning Via Speed-Dial
To print the list, press Printing a call group directory Another convenient feature your fax machine offers is the ability to print a call group directory. (If necessary, review “Considering call groups,” page 2.9.) This lists all your stored autodialer numbers by Location groups each belongs.
Page 61: Easydial Directory Dialing
If it was a fax call ..Transmission . . . Your fax machine automatically redials the number after the redial interval (see pages 1.27-1.28). It keeps trying until either of the following occurs first: It successfully reaches the other number (and, if it’s a fax call, makes contact with the machine on the other end).
Page 62: Redial
It’s a great phone, too As you’ve probably guessed by now, your fax machine is a dandy phone, too! Let’s see just how dandy by looking briefly at the machine’s telephone features. Important: All of the instructions on this page assume you have attached an optional handset to your fax machine.
Page 63: The Basics Of Broadcasting
** Reserved ** Sep 27 1998 This means your fax machine is “reserved” for the delayed broadcast you just programmed. If you have set the machine for memory transmission (see page 1.23) from the , it will scan the document into memory, after which you can use the machine normally.
Page 64: Relay Broadcasting And Relay Broadcast Initiation
“hub” fax machine’s memory to reduce your total communication costs. A “hub” fax machine is one to which you send a document, so the “hub” can relay it to other machines which you don’t actually call. The “hub” performs a relay broadcast, and the machine which sends the original document to the “hub”...
Page 65: Broadcast News; Or, Making Changes
Press START If, in step 7, you chose an immediate relay broadcast initiation, your fax machine will begin dialing the remote “hub” machine. However, if you requested a delayed command, the machine will display “Reserved” on the display’s top line; this means the command is in memory.
Page 66: Setting Up A Delayed Transmission
Delayed transmission Take advantage of lower evening and weekend long-distance rates with delayed transmission. Your fax machine can store up to 99 delayed transmission commands, each of which you can program up to 31 days in advance. Important: If you program a full 99 delayed transmission commands, no further memory transmission is possible until the machine performs at least one of the delayed commands.
Page 67: Reviewing Or Canceling Delayed Commands
Beyond the basics Reviewing or canceling delayed commands If you’ve stored a delayed command in your fax machine, it will hold it in memory until it either completes the command successfully or reaches its maximum number of redial attempts (see pages 1.27–1.28).
Page 68: Reviewing Or Canceling Parts Of A Broadcast
PROGRAM Printing a stored document Your fax machine can produce a printout of each document stored for delayed transmission. You’ll need to know the document’s command number, which you can confirm by either reviewing the commands (see previous page) or printing a delayed command list (see above).
Page 69: Batch Transmission
When that date and time arrives, your machine will transmit each document in the batch box to the remote fax machine. Creating or modifying a batch box The first step to using the batch transmission feature is to create batch boxes in your fax machine.
Page 70: Erasing An Empty Batch Box
The display now shows: 3:Name :Upper 3:Name Bookkeeping_ The machine now is prompting you for a name for this batch box. If you do not wish to enter or change this batch box’s name, skip to step 12. If you do wish to enter or change this batch box’s name, proceed to step 11. A batch box’s name may be up to 24 characters in length.
Page 71: Printing A List Of Your Batch Boxes
ENTER Storing a document for batch transmission Your fax machine can store up to 40 documents (as opposed to pages) in each batch box until the date and time you designate for a batch transmission. Note: For this operation to work, two things must be true: •...
Page 72: Erasing A Document Stored In A Batch Box
Erasing a document stored in a batch box It’s easy to erase a document stored in a batch box set up on your fax machine: If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press to change to Fax mode.
Page 73: Special Features
Cover page For your greater convenience, your fax machine can store a cover page to send at the beginning of each outgoing fax. This page includes the current date and time, your Location and your fax number (as stored in the ) and a message of up to 40 characters in length.
Page 74: Ecm
Setting the activity journal Just as a checkbook records your daily financial transactions, your fax machine keeps an activity journal which records the machine’s 125 most recent fax transactions. For each, the activity journal lists the following information:...
Page 75: Information, Please: What The Reports Tell You
[972] 364-3350, with any questions about such compatibility.) Choose the type of report you want, based on the fax machines to which you’ll be transmitting. Note: If receiving a fax from another Muratec machine (even the same model as yours), your fax machine cannot cause a sending Muratec fax machine to generate an...
Page 76: Polling
Regular polling — Retrieves a document from the remote fax machine. Database polling, Muratec-proprietary— (Possible only in communication with certain memory-equipped Muratec or Murata fax machines.) Retrieves a document stored as a file in the remote fax machine’s memory. Great for getting work assignments, updated price lists, contest standings and other frequently updated documents.
Page 77: Continuous Polling
When the end time is as you want, press will show: Enter Fax Number Enter the remote fax machine’s number by either pressing one-touch key, entering a speed-dial number or just dialing the number normally through the numeric keypad. If you are entering only one number for continuous polling, skip to step 9.
Page 78: Oneline + Distinctive Ring Detection
You get the idea: this works because you’re smart enough to tell the difference between the distinctive patterns of the two rings. But what if your fax machine, too, could be smart enough? Then it could ignore one of the two numbers, “knowing” that it’s supposed to answer only the other.
Page 79: Call Request
Muratec Customer Support Center (from the United States, call [972] 364- 3350; for the number to call from Canada, check your in-box documentation).
Page 80: Faxing/Receiving First, Then Talking
Numbering pages MONITOR CALL Just before sending a fax, you can set your fax machine to number each page in order. This will help the recipient (or recipients) keep track of all pages. To set up page numbering: If the machine is in Fax mode, proceed to step 2.
Page 81: Keeping Things Secure
— as well as control its authorized use. Note: The features mentioned in “Keeping things secure” work only between Muratec machines. For secure communications that are possible between your machine and other makers’...
Page 82: Print It Later, When It's Safe: Security Reception
Print it later, when it’s safe: security reception Your fax machine has a security reception capability. This means that you can tell the machine to keep all received faxes in memory (but not print them) after a certain time; then, later, you instruct it to go ahead and print out the saved faxes.
Page 83: Printing From (And Turning Off) Security Reception
(see pages 2.24–2.27). While both use electronic memory, they are not the same. 2.38 Also, you can send SecureMail to any of certain Muratec fax machines. Your authorized Muratec dealer can give you further information, or you may call Muratec Customer Support at (972) 364-3350.
Page 84: Printing A Securemail Mailbox List
Note: To assure the security of the mailboxes, the list doesn’t print the Setting SecureMail storage time Your fax machine can store incoming documents in SecureMail mailboxes (up to the limits of its memory) as long as 31 days. After that, it automatically erases the documents. To set the storage time: If the machine is in Fax mode, proceed to step 2.
Page 85: Printing Securemail You Receive
In addition to receiving SecureMail on your machine, you also can send SecureMail to other Muratec fax machines with SecureMail reception capabilities. (If necessary, consult your authorized Muratec dealer for more details, or you may call the Muratec Customer Support Center at [972] 364-3350.) Note: For you to send SecureMail to a remote fax machine’s SecureMail mailbox, three...
Page 86: Pin Mask
Press START If, in step 9, you chose an immediate transmission, your fax machine will begin dialing. If you chose a delayed command, the machine will display “Reserved” on the top line of the display, indicating that the machine has stored the command in memory and will perform it later.
Page 87 Note: If you select either Mode 1 or Mode 2 and will be using batch transmission (see pages 2.24–2.27), you must store the appropriate batch box. , the fax machine beeps, access code for the remote unit within the to the autodialer setting itself. Instead, you enter...
Page 88: Performing Batch Transmission While Using The Pin Mask
If you’re entering a number from the numeric keypad, enter the fax number, followed by the * (“star”) key and then to save the setting. If you press without entering the , the fax machine beeps, ENTER indicates “No Number” on the display and then returns you to step 2. mask , as 2.43...
Page 89: Setting Security Transmission
2.44 Setting for use of a closed network For maximum communications security, use a closed network. This limits your machine to faxing to and from only other Muratec fax machines which can “present” the proper passcode. Important: The passcode you use for closed network operation (and limiting polling access;...
Page 90: Setting Your Fax Machine To Operate In A Closed Network
If so, store the same last eight digits (at least four digits) of the phone number as your autodialer into the blocked numbers list so that you can activate this mode.
Page 91: Clearing A Fax Number From The Blocked Number List
. The display now asks whether you wish to print the current blocked Enter/Stop and your fax machine will print it. ENTER to return your machine to its normal standby mode. STOP...
Page 92: Using Department Codes
After you turn on this setting, assign specific code numbers to your office’s fax users and tell them to enter the codes before proceeding with fax jobs. Note: Please note that using this setting blocks access to the fax machine. Entering or modifying a department code Your machine can store up to 100 separate four-digit department codes.
Page 93: Activating (Or Turning Off) Department Code Protection
Sending a fax using a department code Note: For this operation to work, two things must be true: The four-digit department code must exist on your fax machine. You must know the department code. If the machine is in Fax mode, proceed to step 2.
Page 94: F-Code Communication
F-Code: an introduction Your fax machine’s database polling (see pages 2.31–2.32) and SecureMail (see pages 2.38–2.41) features work only with other Muratec models. However, the (part of the United Nations agency that maintains international telecommunications standards; for more information, see the Glossary that begins on page 3.18) has now created a fax industry standard for using sub-addressing and...
Page 95 ENTER Note: If you enter an invalid passcode, the fax machine will reject the attempt and abort this operation. The machine now is prompting you for a name for this F-Code box. Depending on whether you already have a name entered for this F-Code...
Page 96 Code box. Note: The sub-address must be unique to this F-Code box; i. e., no other F-Code box in this fax machine can have the same sub-address. The sub-address can be up to 20 numbers in length. In this example, we’ve entered 654321.
Page 97 Beyond the bas cs Each bulletin box has four additional settings: Protected reception (shown on the display as “Rx Protect”) Automatic printing (“Auto Print”) Document overwriting (“Overwrite Doc.”) Erasure of transmitted documents (“Erase Tx Doc.”) We will now explain all four. For each: to toggle its displayed choice between Off and On, press repeatedly until your desired choice PROGRAM...
Page 98 31-day limit so as to keep the documents indefinitely (for you to delete manually when you choose). If so, enter 00. (You may wish to contact your authorized Muratec dealer regarding optional memory expansion.) Press to save the settings.
Page 99: Erasing An Empty F-Code Box
F-Code Passcord:2345 2.54 Press ENTER If you entered an invalid passcode in step 6, the fax machine will reject the attempt and abort this operation. If you entered the correct passcode in step 6, the display will show: 03:Erase F-Code Box Check Program/Enter Note: If you want to quit without erasing the F-Code box you’ve...
Page 100: Using A Bulletin Box
Using a bulletin box Storing a document Your fax machine can store up to 30 documents (as opposed to pages) in each bulletin box. The documents can be either received, or scanned, at the machine, which holds them for polled sending.
Page 101: Printing A Stored Document
Erasing a document stored in a bulletin box It’s easy to erase a document stored in a bulletin box set up on your fax machine: If the machine is in Fax mode, proceed to step 2.
Page 102: Using A Security Box
When your machine receives a document via sub-addressing from another fax machine, your machine will print a message alerting the person for whom the document is intended. Then the person has a certain number of days (see page 2.53) in which to print out the message before your machine erases it.
Page 103: F-Code Transmission And Polling
With F-Code, your machine — in addition to sending Muratec-proprietary SecureMail (pages 2.38–2.41) and performing database polling (pages 2.31–2.32) from only other Muratec models — can send secure transmissions to, and perform database polling from, other makers’ machines, as well. You may accomplish such transmissions in either of two ways: Programmable one-touch key (see pages 2.67–2.69)
Page 104: F-Code Database Polling
Press START If, in step 12, you chose an immediate transmission, your fax machine will begin dialing. If you chose a delayed command, the machine will display “Reserved” on the top line of the display, indicating that the machine has stored the command in memory and will perform it later.
Page 105: Programmable One-Touch Keys
Beyond the bas cs Programmable one-touch keys The programmable one-touch keys 73-80 simplify complex fax operations, letting you really tap into your machine’s power. Note: Programmable one-touch keys 73–80 are available on fliptab that, when using the key numbers on the two fliptabs, whichever set is visible is ready for use;...
Page 106: Programming A Broadcast
Use the numeric keypad to enter the number exactly as your machine should dial it, including whatever codes your phone system may require. The number can be up to 40 characters in length: 80:Fax Number 9-5550629_ Your display can show only 20 characters at a time. To view characters beyond those 20 (such as with an international long-distance numbers), press to scroll leftward or...
Page 107: Programming A Securemail Transmission
Note: To erase a programmable one-touch key, refer to page 2.70. Note: For this operation to work, three things must be true: The remote fax machine must be a Muratec fax machine (other than an F-76, F-85 or F-86) with SecureMail reception capability.
Page 108: Programming A Relay Broadcast Initiation
Note: To erase a programmable one-touch key, refer to page 2.70. Note: For this operation to work, three things must be true: The remote fax machine must be a Muratec fax machine (other than an F-86) with “hub” capability. The call group(s) to which you’re faxing must exist on the remote machine.
Page 109 Beyond the bas cs If you change your mind and wish to select a different programmable one- touch key, go back to step 2 before going on to step 4. Press . The display now shows either: ENTER 77:Fax Number 77:Fax Number 9-5558743 Use the numeric keypad to enter the “hub”...
Page 110: Programming Regular And Database Polling
Note: To erase a programmable one-touch key, refer to page 2.70. Note: For database polling to work, three things must be true: The remote fax must be a memory-equipped Muratec fax (other than an F-76, F-85 or F-86) with a file stored in its database memory and ready for polling.
Page 111: Programming Batch Transmission
Beyond the bas cs There’s a choice to make. Instruct your fax to carry out this delayed command in one of the following ways: Option 1: Perform the command once at a certain time on a certain day of the month (For example, “Do this at 5:05 To select this option, use the numeric keypad to enter the date and time when the fax should perform the command: Delayed...
Page 112: Programming F-Code Transmission
The display now shows the next programmable one-touch key. If you do not wish to enter or change any other key’s programming, press to return your machine to its usual standby mode. STOP If you do wish to enter or change this key’s programming, go back to step 3. If you wish to enter or change another key’s programming, go back to step 2.
Page 113: Programming F-Code Polling
Beyond the bas cs There’s a choice to make. Instruct your fax to carry out this delayed command in one of the following ways: Option 1: Perform the command once at a certain time on a certain day of the month (For example, “Do this at 5:05 To select this option, use the numeric keypad to enter the date and time when the fax should perform the command: Delayed...
Page 114: Programmable One-Touch Fax Dialing
Press . The display will show: ENTER Enter Password Note: If you know that this sub-address does not have a password, skip to step 11. Use the numeric keypad to enter the appropriate box (if there is one; if there’s not, you may skip to step 11, as explained in the first Note, below).
Page 115: Erasing A Programmable One-Touch Key
Printing a list of your programmable one-touch keys Your fax machine can print a list of the commands you’ve stored in your programmable one-touch keys. The list includes each key’s one-touch letter, the telephone number, when the command should start, which command you’ve selected and —...
Page 116: Custom Settings
Center at (972) 364-3350. A special note about memory switches As we’ve said above, each time you make any kind of setting in your fax machine, you’re changing the setting of memory switches. So, don’t worry if, while going through any of the following instructions to display a particular memory switch, what you see on your machine’s display doesn’t exactly match what we’ve shown...
Page 117: Setting Scanner Width
8.2 of each 8.5 page. However, if you wish, you can increase the scanning width to the full 8.5 . Note: When your fax machine is set to scan the full width, certain documents will require longer transmission times.
Page 118: Just In Case
Just in case… Now, here’s how to care for your machine. Also, we’ll suggest procedures to try in case of trouble. Finally, the Glossary will explain fax terms you may encounter.
Page 119: We're On-Line To Help You!
Before you try calling for help, first please give the Muratec Information System a try. The Muratec Information System is available to you 24 hours a day, seven days a week. You can use your fax machine to call this “fax-on-demand” system and receive printouts of information, such as the most frequently asked questions s) concerning your machine.
Page 120: Clearing Paper Jams
Just in case … Clearing paper jams We have designed your fax machine to work reliably for years. However, you may occasionally experience one type or another of paper jam. Here’s what to do. If an original document jams If an original document jams, the display will show:...
Page 121: If A Printout Jams Inside Your Machine
If a printout jams inside your machine To clear a printout (either a received fax or a copy) jammed inside your machine: Open the top cover. Open the printer cover. Remove the toner and drum cartridge. Important: Shield the drum cartridge from light, especially...
Page 122: If A Printout Jams Inside At A Paper Cassette's Side Cover
Just in case . . . If a printout jams inside at a paper cassette’s side cover Remove the multipurpose tray. Open the side cover. Carefully remove the jammed sheet(s) from the machine. Close the side cover back into its normal position.
Page 123: Print Quality Problems
If the problems do not go away, please contact your authorized Muratec dealer or call Muratec Customer Support at (972) 364-3350.
Page 124 Support Center at [972]364-3350. Printouts have white spots The charger may be dirty. Your machine normally cleans the charger automatically. If other solutions fail, please contact your authorized Muratec dealer or call the Muratec Customer Support Center at (972) 364-3350.
Page 125: Communications Problems
Alarm Your fax machine will sound the alarm tone --- a series of short beeps --- if it suffers either of these two problems: It has trouble transmitting or receiving.
Page 126 Your drum will need to be replaced soon. Press to clear the message, then contact STOP your authorized Muratec dealer to purchase a new drum cartridge if you don’t already have one. Enter No. (0-32) You tried to enter a call group number greater than 32.
Page 127 (but not previous operations). Mirror Carriage Error The mirror carriage of your machine has become inoperable. Call your authorized Muratec dealer or Muratec Customer Support. Mirror Locked The transport mode is not turned off. Turn off the transport mode (see page 1.16).
Page 128: Errors
Often, simply trying your call again is all that’s necessary. However, if the problem persists regularly, call your local telephone company for help. If that call doesn’t help and the problem persists regularly, call your authorized Muratec dealer or call the Muratec Customer Support Center at (972) 364-3350.
Page 129: Specific Errors
Call again. Reception errors .1.1 The calling fax machine didn’t respond to your fax machine. This can happen if someone dials a wrong number or if the remote machine restricts access through use of a passcode. .1.2 The two fax machines were incompatible.
Page 130: Check Message" Printouts
The resulting error code A communications error message (see previous page) The phone number (or, perhaps, ) of the fax machine with which your machine had attempted to communicate What error messages can mean The error messages on Check Message printouts can mean a variety of things.
Page 131: Caring For Your Fax Machine
Cleaning tips Here are some things to keep in mind about cleaning your fax machine: Do clean it! Dust and dirt, especially around the fax machine’s air vents can shorten your machine’s life. Always unplug the fax machine before you clean it.
Page 132: Cleaning The Fbs
Review “Print quality problems” (pages 3.5–3.6), and see whether any of the proposed solutions helps your machine. If none do, please call your authorized Muratec dealer or call the Muratec Customer Support Center at (972) 364-3350. Cleaning the print head...
Page 133: Common Questions
That was the other fax machine trying to say “Hello” to your machine! You’ll hear sounds like that any time you call a fax machine which is set to answer automatically (as when you set your machine to Fax Ready mode).
Page 134: Reports
Set your machine to print a confirmation report after each transmission (see pages 2.30–2.31). I don’t want to install a dedicated phone line for my fax machine. So I’ve connected the machine to a phone system. When I get a fax call, all the...
Page 135: How Your Fax Machine Works
Days later, your friend receives the package, unwraps it and uses it. Now, let’s apply that to fax communication. You put a page into your fax machine’s feeder and call a fax number. Your machine makes a satisfactory connection with the other machine, and then . . .
Page 136: Glossary
This allows, for example, a fax machine with a 10 scanning width to send an image 10 wide to a unit with an 8.5 print width; the receiving fax machine will receive a reduced-size printout of the complete image.
Page 137 Fallback Group 3 fax machines operate at the highest transmission speed possible on a given telephone line. Muratec systems offer automatic fallback; if line quality drops during transmission, the fax machine will reduce speed to the fastest possible level. Fine resolution x 196 lpi.
Page 138 PSTN Monitor A speaker in most Muratec fax machines which can allow one to hear the dialing process. This is not a speakerphone, because it has no microphone for speaking to the person being called; for regular two-way voice communication, one must use the handset.
Page 139 For example, rather than entering only 1-972-555-3465 , one can enter that number and a name, such as Dallas Branch Office .(Many Muratec models with this feature allow entry of both upper-case and lower-case letters, for greater ease of reading.) Subscriber A fax machine’s telephone number, as identified by a user setting .
Page 140 Just in case . . . Consumables order sheet When your fax machine needs either a new drum cartridge or a new toner cartridge, it will print a consumables order sheet similar to the illustration at right. Here is a key to the illustration: Items your authorized dealer will program into the machine at installation.
Page 141 Appendix and index...
Page 142: Specifications
Dimensions (width × depth × height): 20.9 × 24.2 × 15.2 . Power: 120 * Based on transmission of your Muratec fax machine always will provide the fastest transmission speeds possible under guidelines and phone line conditions. ** Based on letter-sized sheets, 4% document coverage and continuous printing.
Page 143: Regulatory Information
In the event repairs are ever needed on your fax machine, they should be done by Muratec America, Inc., or an authorized representative of Muratec America, Inc. For information, contact the Muratec Customer Support Center...
Page 144: Index
Entering ... 1.19 Error Correction Mode ( ) ... 2.5 Errors ... See Communications problems Extension telephone (yours; not included with fax machine) Connecting ... 1.13 Fax reception while using... 1.30 Fax Ready mode ... 1.30 ... See Flatbed scanner F-Code ...
Page 145 ... 2.41–2.43 Polling... 2.31–2.33 Being polled ... 2.33 Continuous ... 2.32 Database F-Code ... 2.58–2.59, 2.67–2.69 Muratec-proprietary... 2.31–2.32, 2.65–2.66 Power consumption... 1.9, Precautions ... 1.2 Printing machine settings ... 2.7 Printing a program list ... 2.7 Print reduction ... 1.34, 2.3–2.4 Copies only ...
Page 146 Scanning width ... 2.2 SecureMail ... 2.38–2.41, 2.62–2.63 Security reception ... 2.37 Security transmission... 2.44 Sending faxes (basic instructions) ... 1.21–1.28 Settings list, printing ... 2.7 Speaker, monitor, setting volume of ... 1.17 Special dialing characters ... 2.8 Special features... 2.28–2.35 Specifications...
Page 147: Limited Warranty
Muratec, is the responsibility of the Customer. 4. If Muratec provides maintenance or responds to a call which is outside the scope of this warranty, such maintenance shall be billed to the customer at Muratec’s then-current rates for maintenance and parts and shall be due and payable in full upon receipt of invoice.

Muratec MFX-1500 Operating Instructions Manual

What's in These Operating Instructions

Getting Started

Beyond the Basics

Section 2

CODE to Enter Characters

Just in Case

Section 3

Quick Links

Chapters

Related Manuals for Muratec MFX-1500

Summary of Contents for Muratec MFX-1500

Table of Contents