AT&T TL86103 User Manual page 146

Appendix
Troubleshooting
Some of my cell phone contacts were not imported to my TL86103.
• Try copying the contacts from your SIM card to your cell phone memory
first, and then download from your phone memory. If that doesn't work, try
copying the contacts from your cell phone memory to your SIM card, and
then download from your SIM card. For more information on how to transfer
contacts between your SIM card and your phone memory, refer to the user's
manual of your cell phone.
Can the TL86103 help the poor cell phone reception in my house?
• If your cell phone has poor reception in your home, the TL86103 cannot
improve the reception. However, if you have a location in your house with
better reception, you can leave your cell phone in that location while you
use TL86103 cell line. In order for this to work, the cell phone must be
within 30 feet of the telephone base for optimal performance.
The phone doesn't play my iPhone ringtone when there is an incoming call.
• Make sure the operating system of your iPhone is iOS 4.1 or later.
Make sure you have turned on the Cell ringer feature (page 33).
•
The iPhone ringtone played is unclear or too loud with noise.
• The quality of ringtone played on your telephone is subject to individual
ringtone characteristics.
• Try using another iPhone ringtone to test the quality.
I cannot make or receive softphone calls on PC line.
• Make sure you have connected the telephone base to your computer by
using the USB cable.
Make sure you have installed and launched the software AT&T Softphone
•
Call Manager on your computer. (see page 12).
I cannot make a voice command call.
• Make sure you have connected the telephone base to your computer by
using the USB cable.
• Make sure you have installed and launched the software AT&T Softphone
Call Manager on your computer. (see page 12).
• Make sure you have added the desired entries into the phonebook directory
inside the AT&T Softphone Call Manager on your computer.
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