AT&T TL86103 User Manual page 145

Appendix
Troubleshooting
My cell phone is connected to the telephone base, but I cannot make a
cell call.
• Make sure that your cell phone is not in use when you are trying to make a
cell call.
• For some smartphones, make sure that the cellular function is turned on.
Bluetooth system busy appears on the display.
• Make sure that your cell phone is not in use when connected and on the
active devices list.
• Make sure that your cell phone or headset is not connected to any other
Bluetooth device.
• Your telephone system can only use one Bluetooth device at a time.
The PIN on the telephone base does not work.
• The default PIN is 0000.
• If you have changed the PIN, it will appear on the telephone base in the
pairing process.
The listening volume of my cell call is too loud or quiet.
During a cell call, if the listening volume is too loud or quiet, try changing the
volume on your cell phone. On some cell phones, changing the volume on the
cell phone affects your cell call volume on the TL86103.
I cannot hear any audio on my telephone system when on a cell call.
• Make sure that your cell phone's volume is not too low or muted.
• Reset the telephone base. Unplug the unit's electrical power. Wait for
approximately 15 seconds, and then plug it back in.
• Turn off your cell phone, and then turn it on again.
I cannot download contacts from my cell phone to my TL86103.
• Make sure that your cell phone is paired and connected to the base.
• Make sure you place your cell phone next to the base while downloading.
• If your cell phone does not support the download, you can send the directory
from your cell phone. The system can receive the directory automatically. See
the user's manual of your cell phone for more information.
I see duplicate entries in my downloaded directory.
• If you see duplicate directory entries, you can delete them manually. Another
option is to download again either your SIM card or phone memory, but
not both.
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