36,002.44 Drum Maintenance Kit Fault; 37,0Xx.xx Pest Heater Faults - Xerox Phaser 8560MFP Service Documentation

36,002.44 Drum Maintenance Kit Fault

An error occurred while attempting to position the Drum Maintenance Kit. The following trou-
bleshooting procedure applies to this error:
Drum Maintenance Drive Faults
36,002.44 The system can not write to the Drum Maintenance Kit.
Initial Actions
• Check for ink spills or obstructions near the Drum Maintenance Kit.
• Check for obstructions or damage to the Pivot Plate and Cam Rollers.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 36,001.67 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Drum Maintenance Kit PL 1.0
Drum Maintenance Pivot Plate PL 2.0 I/O Board (2/2), Figure 10
Troubleshooting Procedure
Table 2 Drum Maintenance Drive Faults 36,001.67 Troubleshooting Procedure
Step Questions or Actions
1 Check that the Drum Maintenance Kit is
correctly installed.
Is the installation correct?
2 Replace the Drum Maintenance Kit
Does the error persist?
Initial Issue
Phaser 8510/8560MFP Multifunction Product
Yes No
Go to Step 2. Correct and retest.
Replace the Drum Complete.
Maintenance Pivot
Plate and Shaft
(REP 2.0.16).

37,0XX.xx PEST Heater Faults

An heating error has occurred. The following troubleshooting procedure applies to these errors:
37,001.46 An error occurred during PEST execution.
37,002.47 The Left Jetstack is drawing less power than expected.
37,003.48 The Right Jetstack is drawing less power than expected.
37,004.40 Ink Reservoir 0 is drawing less power than expected.
37,005.41 Ink Reservoir 1 is drawing less power than expected.
37,006.42 The Drum Heater is drawing less power than expected.
37,008.44 The Preheater is drawing less power than expected.
37,009.45 All Ink Melt Heaters are drawing less power than expected.
37,010.46 The Yellow (0) Ink Melt Heater is drawing less power than expected.
37,011.44 The Cyan (1) Ink Melt Heater is drawing less power than expected.
37,012.48 The Magenta (2) Ink Melt Heater is drawing less power than expected.
37,013.48 The Black (3) Ink Melt Heater is drawing less power than expected.
Initial Actions
• Check the Printhead, Preheater and Ink Loader power connections.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 37,0XX.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Ink Loader Assy, PL 2.0 Electronics Module, Figure 6
Printhead, PL 2.0 Electronics Module, Figure 6
Preheater, PL 2.0 Electronics Module Power, Figure 7
Troubleshooting Procedure
Table 2 PEST Heater Faults 37,0XX.4x Troubleshooting Procedure
Step Questions or Actions
1 Test the affected component.
Run the Service Diagnostics test for the
affected component.
Does the affected component reach oper-
ating temperature?
2 Check wiring to the affected component.
Is the wiring damaged?
10/2006
2-39
PEST Heater Faults
Yes No
Go to Step 2. Replace the affected
component.
Repair or replace the Replace the affected
harness. component.
Error Messages and Codes
36,002.44, 37,0XX.xx