37,035.44 And 37,036.45 Pest Y-Axis Motor Faults; 37,037.46 And 37,038.47 Pest Media Drive Faults - Xerox Phaser 8560MFP Service Documentation

37,035.44 and 37,036.45 PEST Y-Axis Motor Faults

A Y-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
PEST Y-Axis Motor Faults
37,035.44 The Y-Axis Motor is drawing less power than expected.
37,036.45 The Y-Axis Motor is drawing too much power.
Initial Actions
• Check for obstructions to Drum rotation.
• Check the condition of the Y-Axis Drive Belt.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 37,03X.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Y-Axis Motor, PL 4.0 Electronics Module Power, Figure 7
Drum Assembly, PL 2.0
Electronics Module, PL 5.0 Electronics Module Power, Figure 7
Troubleshooting Procedure
Table 2 PEST Y-Axis Motor Faults Troubleshooting Procedure
Step Questions or Actions
1 Check the Drum rotation.
Does the Drum rotate smoothly?
2 Check the Y-Axis Motor.
Remove the Y-Axis Belt (REP 2.0.4).
Does the Y-Axis Motor shaft rotate freely?
3 Replace the Y-Axis Belt and test the Y-
Axis Motor.
Run the Service Diagnostics Y-Axis Drive
test.
Does the motor operate correctly?
4 Check wiring to the motor.
Is the wiring damaged?
Error Messages and Codes
37,035.44 and 37,036.45, 37,037.46 and 37,038.47
Yes No
Go to Step 2. Replace the Drum
Assembly (REP
2.0.3).
Go to Step 3. Replace the Y-Axis
Motor (REP 4.0.11).
Replace the Elec- Go to Step 4.
tronics Module (REP
5.0.5).
Repair or replace the Replace the Y-Axis
harness. Motor (REP 4.0.11).

37,037.46 and 37,038.47 PEST Media Drive Faults

A Media Drive Assembly error has occurred. The following troubleshooting procedure applies
to these errors:
37,037.46 The Media Drive Motor is drawing less power than expected.
37,038.47 The Media Drive Motor is drawing too much power.
Initial Actions
• Check for obstructions to Media Drive rotation.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 37,037.46 and 37,038.47 Troubleshooting Reference Table
Applicable Parts
Media Drive, PL 4.0
Electronics Module, PL 5.0
Troubleshooting Procedure
Table 2 PEST Media Drive Faults Troubleshooting Procedure
Step Questions or Actions
1 Test the Media Drive Motor.
Run the Service Diagnostics Media Path
Motor test.
Does the motor operate correctly?
2 Check wiring to the motor.
Is the wiring damaged?
10/2006
2-44
PEST Media Drive Faults
Wiring and Plug/Jack References
Left Side Harness (2/2), Figure 5
Left Side Wire Routing (2/2), Figure 5
Yes No
Replace the Elec- Go to Step 2.
tronics Module (REP
5.0.5).
Repair or replace the Replace the Media
harness. Drive (REP 4.0.14).
Phaser 8510/8560MFP Multifunction Product
Initial Issue