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Sending and Facsimile Guide Sending and Facsimile Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
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imageRUNNER 3320i/2220i Sending and Facsimile Guide...
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
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• Fax Driver Installation and Instructions Fax Driver Guide CD-ROM • Installing MEAP Applications and MEAP SMS Administrator Using the Login Service CD-ROM Guide The machine illustration on the cover may differ slightly from your machine.
Includes the glossary and index. A considerable effort has been made to make sure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
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Specifying an E-mail Address ........1-42 Specifying an I-Fax Address .
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Sending a Job to a User Inbox........1-174 Previewing Originals (Preview) .
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Adjusting the Alarm Volume and Monitor Volume (Volume Control)..3-45 Specifying Whether to Use ECM Transmission (ECM TX) ....3-47 Setting the Pause Time (Pause Time)....... .3-49 Setting Auto Redial (Auto Redial).
Preface Thank you for purchasing the Canon imageRUNNER 3320i/2220i. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Displays Used in This Manual Screen shots of the touch panel display used in this manual are those taken when the imageRUNNER 3320i has the following optional equipment attached to it: the Image Reader-B1, Super G3 Fax Board, Finisher-J1, and Cassette Feeding Unit- Note that functions that cannot be used depending on the model or options, are not displayed on the touch panel display.
Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: ® ® Microsoft Windows 95 is referred to as Windows 95. Microsoft ® Windows ® 98 is referred to as Windows 98. ® ®...
Legal Notices FCC (Federal Communications Commission) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
IDDD (International Direct Distance Dial) line if you communicate overseas NOTE Canon recommends an individual line following industry standards, i.e., 2500 (touch- tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch Exchange) unit without “Call Waiting” can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes, which may cause a facsimile error.
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The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
IDDD (International Direct Distance Dial) line if you communicate overseas NOTE Canon recommends an individual line following industry standards, such as 2500 (touch- tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch Exchange) unit without “Call Waiting” can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes which may cause a facsimile error.
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I Notice • This equipment meets the applicable Industry Canada technical specifications. • Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection.
(si vous communiquez avec les pays étrangers) NOTE Canon vous conseille d’utiliser une ligne individuelle conforme aux normes industrielles, à savoir: ligne téléphonique 2500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible de raccorder ce télécopieur à un système téléphonique à...
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I REMARQUES • Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada. • Avant d’installer cet appareil, l’utilisateur doit s’assurer qu’il est permis de le connecter à l’équipement de la compagnie de télécommunication locale et doit installer cet appareil en utilisant une méthode de connexion autorisée.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc. Legal Notices...
Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
Various Sending Methods CHAPTER This chapter describes the sending function. What This Machine Can Do ..........1-3 Things You Must Do Before Using This Machine .
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1. Various Sending Methods Adjusting the Contrast (Sharpness) ..........1-129 Storing/Erasing Scanning Mode .
I-fax, and fax. Alternatively, you can store the scanned documents in a User Inbox for processing at a later date. IMPORTANT If the Canon Super G3 Fax Board-J1 (optional) is installed in this machine, refer to this manual for basic fax instructions instead of the Fax Board’s manual. Original...
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Place your originals Specify the destinations Specify the destinations registered. Specify New via a server: p. 1-68 You can store destinations from Address: You can store servers from p. 1-39 the Additional Functions screen. the Additional Functions screen. When the destination is registered in the Sending to an p.
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IMPORTANT • The Send function is only available when the Image Reader-B1 is attached to the machine. • You need to set up network settings if you want to send to an e-mail address, I-fax address, or file server. (See the Network Guide.) NOTE To send documents to another fax machine, it is necessary for the Super G3 Fax Board (optional) to be installed.
Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for faxing operations. According to recent amendments to the FCC (Federal Communications Commission) rules governing the use of facsimile equipment in the United States, the following sender information must be printed on every facsimile transmission: •...
Time I-Fax Address Sender’s Name Destination Name Page Number or Fax Number 05/18/2002 FRI 15:00 FAX(404)448-1430 CANON SALES Atlanta office 001/001 Sender Information • Date and Time - The date and time that the document was sent is recorded. •...
Selecting the Type of Telephone Line (Tel Line Type) Set the type of telephone line that is connected to the machine. If this setting is incorrect, you will be unable to communicate with other machines. Be sure to check the type of telephone line you are using, and make the correct setting.
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G If you are setting the time zone: ❑ Select the time zone from the Time zone drop-down list. NOTE • The default setting is ‘GMT–05:00’. • Eastern Time (US/Canada): GMT–5:00 • Central Time (US/Canada): GMT–6:00 • Mountain Time (US/Canada): GMT–7:00 •...
Press [OK]. The selected mode is set. Press [Done] repeatedly until the Send Basic Features screen appears. Registering This Machine’s Telephone Number (Unit Telephone #) You must register the machine’s telephone number. When you fax a document, the receiving fax machine includes this telephone number in the sender information on the recording paper.
Your name: John Doe • Company name: Canon • Company name and department: Canon-Accounting Dept. When you send a document, the receiving machine will display/print your name or company name (and department name if available) in the sender information on the recording paper.
Registering Sender’s Names (Sender’s Names (TTI)) You can register any name as the sender’s name, such as the section or department’s name, or an individual’s name. Register the sender’s name when you want to display/print a name other than the unit’s name on the sender’s record on the receiving machine’s recording paper.
Flow of Sending Operations This section describes the flow of basic sending operations. NOTE • For details on the following items, see the Reference Guide. - Main power and control panel power (See Chapter 1, “Before You Start Using This Machine,”...
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Place your originals. NOTE For instructions on placing originals, see Chapter 1, “Before You Start Using This Machine,” in the Reference Guide. Specify the destinations. NOTE • A maximum of 256 destinations can be specified at the same time. (Out of the 256 destinations, 16 new addresses, including those obtained via a server, can be specified.) If you specify a group address, which is made up of several destinations, the whole group is counted as one address.
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NOTE For instructions on how to specify the Send Settings, see “Configuring Send Settings (Send Settings),” on p. 1-140. Press [Done]. Press (Start). Clear Stop Start Power Scanning starts. When scanning is complete, remove the original. Flow of Sending Operations 1-31...
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NOTE • If the Card Reader-C1 (optional) is attached, remove the control card. (See Chapter 7, “Optional Equipment,” in the Reference Guide.) • If you have set up Department ID Management, press (ID). (See Chapter 1, “Before You Start Using This Machine,” in the Reference Guide.) G If the following screen is displayed: ❑...
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G If you want to cancel sending: ❑ Press (Stop). ON / OFF Clear Stop Start NOTE • You can press (Stop) to cancel a send job that is being scanned. • For instructions on canceling a send job, see Chapter 1, “Before You Start Using This Machine,”...
Sending Fax Documents Manually This mode enables you to manually send documents after checking that the destination is ready to receive the fax. IMPORTANT • To send documents consisting of two or more sheets, a feeder is necessary. If you place an original on the platen glass for Manual sending, you can only send one sheet at a time.
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The telephone number can have up to 120 digits. When you hear the other party or carrier signal (a high- pitched tone), press (Start). Clear Stop Start Power The level of the dial tone can be adjusted by pressing [ ] or [ You can also enter an extension number.
Specifying a Destination Using the Address Book (Address Book) You need to specify the destination (such as an e-mail address, I-fax address, or file server address) to send a document. If you store addresses in the Address Book, you can easily select the desired destinations. Addresses are stored in Address Book Settings (from the Additional Functions screen).
Specifying a Destination Not Registered in the Address Book (New Address) You must specify the destination (such as a fax, e-mail address, I-fax address, or file server address) in order to send a document. The procedure of sending to an address that is not listed in the address book is explained below.
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[PIN Code]: Press to enter the PIN Code. (See “Dialing With a PIN Code,” on p. 1-186.) [Direct]: Press to send documents directly to the recipient. If you do not select Direct Sending, Memory Sending is used. (See “Sending a Job to a Fax,” on p. 1-149.) [Next]: Press to specify another destination after specifying the first destination using the numeric keys.
IMPORTANT To send or receive documents to or from a fax machine using subaddresses and RX passwords defined by the ITU-T standard (ITU-T is a committee within the International Communications Union, established to set communications standards), the subaddresses and passwords must be dialed in addition to the telephone numbers.
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NOTE Available compression methods are: - MH (Modified Huffman) - a coding system that horizontally scans and compresses extended areas of white and black dots. - MR (Modified Read) - a coding system that horizontally and vertically scans and compresses white and black areas. Faster than MH. - MMR (Modified Modified Read) - an adaptation of Modified Read, originally used in digital machines.
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❑ Select [NDS] or [Bindery] from the drop-down list. [NDS]: One of the directory services provided by Novell for managing the information of user and server names. Select [NDS] when you are using Novell NetWare 4.x. [Bindery]: One of the directory services provided by Novell for managing the information of user and server names.
Specifying a Destination Using One-Touch Buttons (One-Touch Buttons) You can specify destinations stored in one-touch buttons. Follow this procedure to start a transmission and send a document with the press of a one-touch button. IMPORTANT You need to register destinations in one-touch buttons before using this function. (See “Registering the One-Touch Buttons (One-Touch Buttons),”...
Configuring the Favorites Buttons (Favorites Buttons) If you frequently send documents with the same document settings to the same destination, store these settings in a favorites button. Then, when you need to specify the destination, all you have to do is select the favorites button containing your stored document settings and the desired destination, and send your document.
Searching a Destination via a Server (Search on Server) You can specify a destination by searching the directory listings on the network using LDAP (Lightweight Directory Access Protocol) servers. LDAP servers are for looking up a particular piece of information, such as a user name, e-mail address, or other contact information.
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For example, if you want to enter the location to start searching on the directory tree of the LDAP server using Novell Netware 5.1(NDS) or later, and cn=user1, ou=salesdept, o=canon, c=jp is the distinguished name in the Directory, enter the organization/organizationUnit of the user as follows:...
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Press [Start Searching]. To cancel searching, press [Cancel]. To cancel searching while the machine is searching for your criteria, press [Cancel]. If the machine finds some results before you press [Cancel], these search results are displayed. The search results are displayed. IMPORTANT The number of search results displayed will not exceed the maximum limit set in Register LDAP Server in System Settings (from the Additional Functions screen).
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By using the Address Type drop-down list, you can restrict the type of addresses displayed in the list. NOTE • To cancel a selected destination, select the destination again to clear the check mark. • If you specify an e-mail address as an I-fax destination, the only information that can be retrieved from the server is the I-fax address.
Checking/Changing a Destination’s Detailed Information (Details) You can check and change the specified destination information before scanning. NOTE • Only the addresses specified using the New Address tab and destinations obtained through a server can be changed. • To change the specified address after scanning, see Chapter 2, “Checking Job and Device Status,”...
Erasing a Destination (Erase) You can erase a specified destination from the destination list before scanning. Select the destination to be erased. If the desired destination is not displayed, press [M] or [L] to scroll to the desired destination. Press [Erase]. The selected destination is erased from the address list.
Selecting a Scan Mode You can set the scan mode that a document is scanned in. The machine has four preset scan modes (Black 200dpi, Black 300dpi, Black 600dpi, Black 400dpi). Select the desired mode from the preset scan modes or user defined scan modes (user preset keys) according to the type of original you are sending.
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Press (Start). If the original is placed on the platen glass, follow the instructions that appear on the touch panel display. Press (Start) once for each original. When scanning is complete, press [Done]. Scanning starts. When scanning is complete, the document is sent to the specified destination. NOTE •...
Changing the Scan Settings To match the original you are sending, set the document size, resolution, exposure, and original type. You can also enter detailed settings to send a document consisting of facing pages as pairs of separate pages. NOTE Changed scan settings are not saved.
Document Size Select Use this function to specify the document size when scanning originals whose size you need to manually specify, such as transparencies. You can also store the specified document size. IMPORTANT • You cannot select [Auto] when scanning the following types of originals. Specify the size of the document manually.
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Press [Document Size Select]. Select the document size. G If you want to scan a standard document size: ❑ Select the desired document size. NOTE • To select an A or B series paper size, press [A/B-size]. • If you want to scan originals longer than ‘17-1/8" (432 mm)’, press [Long Strip Original].
Selecting Image Quality You can manually adjust the image quality to the level best suited for the quality of text or photo originals. The following three modes are available for adjusting the image quality. IMPORTANT • You can select only one of these modes at a time. If you select one of these modes, the previously set mode is canceled.
Press (Start). If the original is placed on the platen glass, follow the instructions that appear on the touch panel display. Press (Start) once for each original. When scanning is complete, press [Done]. Scanning starts. When scanning is complete, the document is sent to the specified destination. NOTE •...
Copy Ratio You can scan originals by specifying the scanning ratio manually or automatically. IMPORTANT The maximum size of an image you can send with a 600 x 600 dpi resolution is 11" x 17". If the image exceeds this number of pixels in either the horizontal or vertical direction, it may be cropped.
Two-Page Separation This feature enables you to scan facing pages in a book or a magazine onto separate sheets of paper. IMPORTANT • When the machine is operating in the Two-Page Separation mode, you cannot use the Document Size Select (Other Size, Long Strip Original), Two-Sided Original, Different Size Originals, or Binding Erase modes.
Job Build This mode enables you to scan originals that have too many pages to be placed at once, by dividing them into multiple batches. You can use both the feeder and the platen glass for scanning. The originals are sent as one document, after all the batches have been scanned.
NOTE If Preview is set to ‘On’, you can preview the images of documents before sending. (See “Previewing Originals (Preview),” on p. 1-178.) Frame Erase This mode erases shadows and lines that appear when scanning some types of originals. The following three Frame Erase features are available. IMPORTANT •...
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NOTE • If you want to enter values in millimeters, press [mm]. • The default setting is ‘1/8" (4 mm)’ for each side. The maximum Frame Erase value is ‘1-15/16" (50 mm)’. • If you enter values outside the setting range, a message prompting you to enter an appropriate value appears on the screen.
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NOTE • To enter values in millimeters, press [mm]. • The default settings are ‘3/8" (10 mm)’ for [Center], and ‘1/8" (4 mm)’ for [Top], [Left], [Right], [Bottom], and [Sides]. The maximum Frame Erase value is ‘1-15/16" (50 mm)’. • If you enter values outside the setting range, a message prompting you to enter an appropriate value appears on the screen.
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Specify the scan settings to be stored. NOTE In this example, the Copy Ratio and Job Build modes are set. Press [Store/Erase]. 1-132 Changing the Scan Settings...
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Press [No] if you do not want to store the mode. When storing is complete, the message <Stored in memory.> appears for approximately two seconds on the touch panel display. The color of the user preset key storing the scanning mode changes and the stored modes are displayed.
Configuring Send Settings (Send Settings) You can enter a subject line, message body, and a reply-to address to documents to be sent. You can send documents without changing any of the settings, or configure them as needed. When you send a document, you can also set to send it at a preset time. NOTE To send documents to another fax machine, it is necessary for the Super G3 Fax Board (optional) to be installed.
Press (Start). If the original is placed on the platen glass, follow the instructions that appear on the touch panel display. Press (Start) once for each original. When scanning is complete, press [Done]. Scanning starts. When scanning is complete, the document will be sent to the specified destination at the specified time.
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NOTE • For details on specifying addresses using the Address Book, see “Specifying a Destination Using the Address Book (Address Book),” on p. 1-37. • For details on specifying addresses not registered in the Address Book, see “Specifying a Destination Not Registered in the Address Book (New Address),” on p.
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If Access Number Management for an Address Book is set to ‘On’, and you want to select a destination that is stored with an access number or in a private address book, press [Access Number] and enter the access number to specify the address, then press [OK].
NOTE • → To cancel the settings, press [Job Done Notice] [Cancel] in this order. • If Preview is set to ‘On’, you can preview the images of documents before sending. (See “Previewing Originals (Preview),” on p. 1-178.) • To cancel all settings at once, press (Reset).
Sending a Job to a Fax You can select Memory Sending or Direct Sending to send scanned documents. You can set the sender’s name and type of sending in the fax. NOTE To send documents to another fax machine, it is necessary for the Super G3 Fax Board (optional) to be installed.
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NOTE • For details on specifying addresses using the Address Book, see “Specifying a Destination Using the Address Book (Address Book),” on p. 1-37. • For details on specifying addresses not registered in the Address Book, see “Specifying a Destination Not Registered in the Address Book (New Address),” on p.
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If the desired sender’s name is not displayed, press [M] or [L] to scroll to the desired sender’s name. You can also enter the number of the sender’s name using (numeric keys). IMPORTANT If you set the TX Terminal ID to ‘Off’, the sender’s name is not printed on the recording paper of the receiving machine, even if you have registered the sender’s name.
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Press [Done]. The display returns to the Send Basic Features screen. Press (Start). Scanning begins and the document is sent simultaneously. During transmission, the transaction number, destination telephone number, and page number currently being sent are displayed in the message area. If Direct Sending is set to ‘On’, Direct Sending is canceled automatically after sending is completed.
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- If SDL or SSO is not set as the login service: sender’s name <e-mail address registered in Device Information settings for this machine> - If SDL is set as the login service: login user’s name <the login user’s e-mail address> •...
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Select whether to divide a sending document into pages. If you want to separate multiple images for each page and forward them as separate files, set Divide into Pages to ‘On’. If you want to forward multiple images as a single file without dividing them, set Divide into Pages to ‘Off’.
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NOTE • To select the name of the sender, it is necessary to register the name of the sender beforehand. (See “Registering Sender’s Names (Sender’s Names (TTI)),” on p. 1- 20.) • If you select [00] in the Sender’s Names list, the name registered in the Unit Name screen is displayed.
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Press [Done]. The display returns to the Send Basic Features screen. Press (Start). If the original is placed on the platen glass, follow the instructions that appear on the touch panel display. Press (Start) once for each original. When scanning is complete, press [Done].
Sending a Job to a File Server You can send a job to a Windows 95/98/Me server, a Windows NT server, a Windows 2000/XP server, a NetWare server, or an FTP server. This feature enables you to specify the document name and the file type of the image you are sending.
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NOTE • For details on how to enter characters on the touch panel display, see Chapter 1, “Before You Start Using This Machine,” in the Reference Guide. • The file name of the image attached to the file server is assigned as follows. - To set the name of the document to be sent (TIF): Example: ******_YYYYMMDDhhmmss_PPPPP .TIF ******: Document name...
- When 100 documents are already stored in a specified user inbox. - When the inboxes being used collectively already contain 1,000 items. - When the inboxes being used collectively already contain 3,700 pages of documents or image data (using LTR Canon Standard Chart and Standard Mode.) NOTE •...
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Press (Start). If the original is placed on the platen glass, follow the instructions that appear on the touch panel display. Press (Start) once for each original. When scanning is complete, press [Done]. Scanning starts. The documents are stored in the specified inbox when scanning is completed. NOTE If Preview is set to ‘On’, you can preview the images of documents before sending.
Previewing Originals (Preview) This feature enables you to preview the scanned data of your originals before sending it. You can verify the scanned data of your originals on the Preview screen, as well as erase pages from the scanned data. NOTE The Preview screen is not displayed when using Direct Sending for sending a fax.
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NOTE • For details on specifying addresses using the Address Book, see “Specifying a Destination Using the Address Book (Address Book),” on p. 1-37. • For details on specifying addresses not registered in the Address Book, see “Specifying a Destination Not Registered in the Address Book (New Address),” on p.
Job Recall (Recall) This function allows you to recall the last three addresses, scan settings, and send settings which have been set and then send the documents. IMPORTANT • A send job is defined by specifying the address, scan setting, send setting, etc., and by pressing (Start) or (Reset), or allowing the Auto Clear function to activate.
Dialing With a PIN Code The PIN (Personal Identification Number) code prevents unauthorized personnel from making calls. To protect privileged access to the telephone lines, only authorized users are entrusted with the PIN codes for daily operations. Some Private Branch Exchange (PBX) systems require that a PIN code be entered when dialing a number to make a call or send a document by fax.
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<C> is displayed on the screen after pressing [PIN Code]. NOTE • The PIN code entry position depends on the PBX system. • [PIN Code] can be pressed either before the destination, after the destination, or while specifying the destination. •...
Receiving a Document CHAPTER This chapter describes how this machine functions when receiving documents. Various Receiving Functions ..........2-2 Receiving Documents .
Various Receiving Functions Receiving Remote Copy Jobs Receives and prints copy jobs sent to this machine from another remote copy printer. For details on how to set Remote Copy settings, see Chapter 1, “Basic Copying,” in the Copying Guide. Receiving Print Jobs Receives and prints print jobs sent to this machine from a computer.
Receiving Documents When documents are being received, the Processing/Data indicator on the control panel flashes a green light. Additional Functions OPER Error Processing/Data NOTE During reception, the transaction number and other information relating to the sending party are displayed on the touch panel display. When the document reception is complete, the Processing/ Data indicator on the control panel stays illuminated.
• The memory can hold a total of about 3,700 pages for sending originals and receiving documents. (This figure is based on the LTR Canon Standard Chart, using the standard setting.) • Documents stored in memory due to lack of paper are automatically printed when paper is loaded in a drawer.
Received Documents Processing The following illustration shows how received I-Fax/Fax documents are processed: : Flows of default settings or normal operation : Flows with conditions Receive Forwarded to Forwarding specified Settings Forwarding destination Error OFF/ Does Not Meet Reception Confidential Fax Inbox the Conditions rejected Confirming Details,...
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NOTE • If the memory is full, no additional jobs can be processed. • For the following settings, see the relevant documentation: - I-Fax Memory Lock, Fax Memory Lock (See Chapter 4, “System Manager Settings,” in the Reference Guide.) - Forwarding Settings (See Chapter 4, “System Manager Settings,” in the Reference Guide.) Various Receiving Functions...
Paper for Printing Received I-Fax/Fax Documents Received documents are printed on paper from the paper drawer that has the same size paper as the received document. If paper of the correct size for the received document is not available, the machine automatically selects a different size of paper in the following order.
Using Fax Information Services Many fax information services for banks, airline reservations, hotel reservations, etc., require tone dialing for their services. If your fax is connected to a rotary pulse line, follow this procedure to set the fax temporarily for tone dialing. NOTE •...
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When your call is answered and you hear the recorded message of the information service, press [Tone]. When using this machine with tone dialing, this step is not required. The level of the dial tone can be adjusted by pressing [ ] or [ After you press [Tone], you will see a <T>...
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, and (numeric keys) to enter the numbers requested by the information service. Clear Reset Start Guide Additional Functions OPER NOTE If you require more information about the service and the numbers to enter using , and (numeric keys), contact the company providing the service. Press [RX Start] if you require a faxed copy of the information.
Setting/Storing the Communications Settings CHAPTER This chapter describes how to store and change the default settings of the Communications Functions to suit your needs. Communications Settings Table ..........3-2 Setting Automatic Document Deletion (Erase Failed TX) .
Communications Settings Table The following items can be stored or set in Communications Settings, from the Additional Functions screen. Applicable Additional Functions Available Settings Page Common Settings: TX Settings** Sender’s Names (TTI) 01 to 99: Store/Edit (24 characters max.), Erase p.
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Applicable Additional Functions Available Settings Page Fax Settings: User Settings** Unit Telephone # 20 digit number max. p. 1-16 Tel Line Type Pulse/Tone* p. 1-11 Alarm Volume: 0 to 8, 4* Volume Control p. 3-45 Monitor Volume: 0 to 8, 4* Fax Settings: TX Settings** ECM TX On*/Off...
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IMPORTANT Even if Erase Failed TX is set to ‘Off’, the documents sent with Direct Sending for fax or the ones sent from the fax driver do not remain in memory if the transmission ends in an error. NOTE If the desired setting is not displayed, press [M] or [L] to scroll to the desired setting.
Handling Documents That Fail to Be Forwarded (Handle Documents with Forwarding Errors) You can set how the machine handles the documents that fail to be forwarded. NOTE • If Erase Failed TX is set to ‘Off’ in TX Settings under <Common Settings> in Communications Settings (from the Additional Functions screen), the status of any job with a forwarding error will be saved on the System Monitor screen.
Setting the Number of Retry Attempts (Retry Times) Retry is the function which automatically resends data when the data cannot be sent because the receiver is sending or receiving, or when an error occurs. This setting determines the number of retry attempts. You can set from one to five retry attempts, or select ‘0’...
Setting the Standard Send Settings (Edit Standard Send Settings) You can change the standard settings for the Send function, including the scanning mode and the file type. (See “Selecting a Scan Mode,” on p. 1-83, and “Configuring Send Settings (Send Settings),” on p. 1-140.) NOTE The default settings are as follows: - Scanning Mode: ‘Black 200dpi’...
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From the Scanning Mode drop-down list, select the mode you want to set as Standard Settings. If the desired scan mode is not displayed, press [M] or [L] to scroll to the desired scan mode. You can also set a scanning mode you have stored. (See “Storing/Erasing Scanning Mode,”...
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Select whether to divide a sending document into pages. If you want to separate multiple images for each page and forward them as separate files, set Divide into Pages to ‘On’. If you want to forward multiple images as a single file without dividing them, set Divide into Pages to ‘Off’.
Registering Favorites Buttons (Store Favorites Button) You can set any possible combination of send settings and register them in a favorites button in memory. There are nine favorites buttons and they can be assigned names for increased convenience. This feature is useful for registering frequently used send settings.
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Press [Store]. NOTE • If you select a favorites button in which settings have already been stored, the current settings of that key are displayed. • If there are more settings than are currently displayed, scroll through the list by using [M] or [L].
If you select an occupied favorites button (settings have already been stored): ❑ Press [Yes] when the confirmation message appears asking whether you want to overwrite the setting. Press [No] if you do not want to overwrite the setting. The message <Stored in memory.> appears for about two seconds on the touch panel display.
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NOTE The name of the favorites button is not erased. If you want to change the name, see “Storing a Favorites Button Name,” on p. 3-18. Press [Done] repeatedly until the Send Basic Features screen appears. 3-22 Registering Favorites Buttons (Store Favorites Button)
Setting the Initial Display of the Send Screen (Default Screen for Send) You can set the functions that will be displayed in the initial Send screen when the power is turned ON or the Auto Clear function is activated. You can also switch the screen to the Basic Features screen, which displays the enlarged Favorites Buttons.
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[Off]: Switches the screen to the Basic Features screen with regular-size favorites buttons. The specified mode is set. Press [Done] repeatedly until the Send Basic Features screen appears. Setting the Initial Display of the Send Screen (Default Screen for Send) 3-25...
Attaching a Transmission Terminal ID to the Document Being Sent (TX Terminal ID) You can specify whether to attach a TX Terminal ID when sending a document. The TX Terminal ID is printed at the top of the sent document. Your telephone number, name, time, day, and date are printed, enabling the receiving party to know who sent the document.
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G If you select [Off]: ❑ Press [OK]. The specified mode is set. Press [Done] repeatedly until the Send Basic Features screen appears. Attaching a Transmission Terminal ID to the Document Being Sent (TX Terminal ID) 3-29...
Initializing TX Settings (Initialize TX Settings) This function reverts almost all of the TX settings to the default settings. IMPORTANT You cannot initialize the Sender’s Name (TTI), Unit Name, Handle Documents with Forwarding Errors, and the TX Terminal ID settings. NOTE If you initialize the TX Settings, the settings stored in the favorites buttons will also revert to the default settings.
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Press [Yes]. To cancel the initialization, press [No]. The message <Initialized.> appears for approximately two seconds on the touch panel display. The TX settings are initialized. Press [Done] repeatedly until the Send Basic Features screen appears. Initializing TX Settings (Initialize TX Settings) 3-31...
Specifying the Method of Printing Received Documents (Select Cassette) This setting controls how printing is performed when the machine has no paper matching the size of the received document. There are four printing methods (switches A, B, C, and D): •...
• Switch D: The image is printed on paper that is larger in size than the received document. Received Data (Original) Output LTRR 11" x 17" NOTE • For details regarding selecting a paper drawer when printing received documents, see Chapter 3, “Customizing Settings,”...
Printing Received Documents in Reduced Form (Receive Reduction) You can automatically print received documents in reduced form so that the image of each document is within the printable range of the recording paper. NOTE The default settings are as follows: - Receive Reduction: ‘On’...
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Select [On] or [Off]. If you do not want to select [Receive Reduction], press [Off]. IMPORTANT If [Off] is selected, the received document is automatically reduced to fit the size of the paper. If it exceeds the printable area, it is divided into equal sections and printed onto separate sheets of paper.
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G If you select [Off]: ❑ Press [OK]. The specified mode is set. Press [Done] repeatedly until the Send Basic Features screen appears. 3-40 Printing Received Documents in Reduced Form (Receive Reduction)
Specifying Whether to Print Information on Received Documents (Received Page Footer) You can select whether or not to print the date, day, and time received, transaction number, and page numbers on received documents. The reception information (date received, day received, time received, transaction number, and page number) is printed at the bottom of the received document.
Setting 2 On 1 Log (2 On 1 Log) This feature enables you to print two received documents of the same paper size onto a single sheet of paper. This function operates only under the following conditions: • The same paper drawer must be used for printing two consecutive pages of a received document.
Adjusting the Alarm Volume and Monitor Volume (Volume Control) You can set the alarm and monitor volume for sending/receiving a fax. NOTE • The alarm volume is the tone that is emitted when an original has been successfully sent/ received using a fax, or when a send/receive error has occurred. •...
Specifying Whether to Use ECM Transmission (ECM TX) You can send fax documents using the Error Correction Mode (ECM). ECM is a function which automatically corrects errors in an image while it is being sent. IMPORTANT • When you want to communicate using ECM, it is necessary that the ECM function be set in both the other party’s machine and this machine.
Setting the Pause Time (Pause Time) This section describes how to set the pause time (in seconds) for fax sending. Some overseas dialing may not be successful due to the distance or complex route for connections when you dial the international access code, country code, and the destination number all together.
Setting Auto Redial (Auto Redial) Auto Redial is a function that automatically dials the other party again if the other party cannot be dialed due to a busy line, for example, or if a sending error occurs when you send fax documents. If you set Auto Redial, you can set redial times, redial interval, and transmission error redial.
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Select [On] or [Off]. G If you select [On]: ❑ Press [Option]. ❑ Press [–] or [+] to specify the redial times. The machine can redial from 1 to 10 times. 3-52 Setting Auto Redial (Auto Redial)
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G If you select [Off]: ❑ Press [OK]. The specified mode is set. Press [Done] repeatedly until the Send Basic Features screen appears. 3-54 Setting Auto Redial (Auto Redial)
Specifying Whether to Use ECM Reception (ECM RX) You can receive incoming fax documents using the Error Correction Mode (ECM). ECM is a function which automatically corrects errors in an image while it is being received. IMPORTANT • If you want to communicate using ECM, it is necessary that the ECM function be set in both the other party’s machine and this machine.
Registering/Editing Address Book Settings CHAPTER This chapter describes how to register various addresses in the Address Book and how to edit and erase registered information. Address Book Settings Table ..........4-2 About the Address Book .
Address Book Settings Table The following items can be stored or set in the Address Book Settings from the Additional Functions screen. Applicable Additional Functions Available Settings Page Address Book Settings** Store New Address p. 4-5 Store/Edit Address Book Edit p.
About the Address Book The Address Book is a feature used for storing the destinations of fax, e-mail, I-fax, and file servers. The Address Book is divided into ten subaddress books, and one- touch buttons are located here as well. You can store up to 1,800 destinations, including 1,600 destinations in the Address Book and 200 destinations in the one- touch buttons.
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Group: You can register multiple destinations of various types in a group address. You can group and use these registered destinations according to your needs. NOTE • You cannot register new destinations in a group address. New destinations need to be registered in the Address Book before you can register them as part of a group address.
Storing New Addresses (Store/Edit Address Book) When you register a destination in the Address Book, you can save yourself the effort of entering the address every time it is used. That destination can also be selected from the Address Book for use in any other customized setting. Storing Fax Numbers NOTE To use these functions, it is necessary for a Super G3 Fax Board (optional) to be...
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Press [Store New Address]. Press [Fax]. Press [Name]. Storing New Addresses (Store/Edit Address Book)
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Enter a fax number using , and (numeric keys). [Pause]: Press to insert a pause of several seconds in the telephone number that you are dialing. <p> is displayed if you insert a pause between the numbers, and <P> is displayed if you insert a pause at the end of the number. When dialing an overseas number, insert a pause after the access number, and also at the end of the telephone number.
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Press [OK]. G If Access Number Management for an Address Book is set to ‘On’: ❑ Press [Next]. Storing New Addresses (Store/Edit Address Book) 4-11...
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NOTE • You can enter up to 40 characters for Standard Field 1. • You can enter up to 16 characters for Standard Field 2. • After pressing [OK], the standard field is displayed as ( ******** ). Select [On] or [Off] for Send Via Server. [On]: Sends documents via a server.
The maximum number of digits you can store for an Access Number is seven. If you store an Access Number with less than seven digits, the machine stores them as follows: - Example: If <321> is entered, it is stored as <0000321>. You cannot store an access number with only zeros as the number, such as <0000000>.
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Press [Store New Address]. Press [File]. Press [Name]. 4-26 Storing New Addresses (Store/Edit Address Book)
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If you select FTP for the protocol, you can specify a port number by entering : after the host name. - Example: 192.168.100.50: 21000 To specify a port number, set the same port number with the FTP server setting. If you do not specify a port number, it is automatically set to ‘21’. You can enter up to 128 characters for the host name.
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If ‘Windows (SMB)’ is selected as the server protocol, enter the required user name information in the manner shown below: - To enter the user name only Example: user_name Maximum 20 characters - To enter the user name and the domain name Example: domain_name\user_name Domain name: Maximum 15 characters User name: Maximum 20 characters...
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G Using the Browse Key (Windows (SMB)): ❑ Press [Browse]. IMPORTANT After turning the main power ON, you must wait for the time set in [Startup Time Settings] in the Additional Functions mode to elapse before pressing [Browse]. Transmission to computers on the network is not possible until this startup time has elapsed.
The maximum number of digits you can store for an Access Number is seven. If you store an Access Number with less than seven digits, the machine stores them as follows: - Example: If <321> is entered, it is stored as <0000321>. You cannot store an access number with only zeros as the number, such as <0000000>.
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Press [Store New Address]. Press [Group]. Press [Name]. 4-38 Storing New Addresses (Store/Edit Address Book)
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Select [Address Book] or [Store In Usr Inbox]. Only addresses stored in the same subaddress book can be stored in a group address. You cannot store addresses from different sub-address books. For example, you cannot store e-mail addresses from Address Book 1 and file server addresses from Address Book 2.
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If the address to be selected is not displayed, press [M] or [L]. By using the Address Type drop-down list, you can restrict the type of addresses displayed in the list. You can select an address and press [Details] to display the screen shown below.
Storing Addresses Searched via a Server You can store an address that is obtained by searching the directory listings on the network using LDAP (Lightweight Directory Access Protocol) servers. NOTE • You may have to set up the LDAP servers beforehand, depending on the network environment.
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For example, if you want to enter the location to start searching on the directory tree of the LDAP server using Novell Netware 5.1(NDS) or later, and cn=user1, ou=salesdept, o=canon, c=jp is the distinguished name in the Directory, enter the organization/organizationUnit of the user as follows:...
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NOTE • You can specify up to four different search criteria at a time. • If you specify three or more search criteria, you cannot use both [or] and [and] together. • If you press [Simple Search] after specifying search criteria on the Detailed Search screen, the display changes to the Simple Search screen, and the specified detailed search criteria are deleted.
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By using the Address Type drop-down list, you can restrict the type of addresses displayed in the list. NOTE To cancel a selected destination, select the destination again to clear the check mark. Store the selected destination. IMPORTANT Only names and e-mail addresses can be obtained from the LDAP server. G If only one destination is selected: ❑...
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By using the Address Type drop-down list, you can restrict the type of addresses displayed in the list. You cannot select a one-touch button stored in a subaddress book. If you select [All] in the Address Book drop-down list, the addresses stored in the One-touch buttons are displayed.
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By using the Address Type drop-down list, you can restrict the type of addresses displayed in the list. You cannot select a one-touch button stored in a subaddress book. If you select [All] in the Address Book drop-down list, the addresses stored in the one-touch buttons are displayed.
Registering the One-Touch Buttons (One-Touch Buttons) You can register up to 200 addresses in the one-touch buttons. This section describes how to store/edit and erase the addresses in the one-touch buttons. NOTE • To send documents to another fax machine, it is necessary for the Super G3 Fax Board (optional) to be installed.
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You can enter up to 24 characters for the name. NOTE The first character that you enter for the name is used for sorting the address list when you press keys, such as [ABC], [DEF], and [GHI], on the Search Address Book/Server screen.
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❑ Enter the fax number using , and (numeric keys). [Pause]: Press to insert a pause of several seconds in the telephone number that you are dialing. <p> is displayed if you insert a pause between the numbers, and <P> is displayed if you insert a pause at the end of the number. When dialing an overseas number, insert a pause after the access number, and also at the end of the telephone number.
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[Full]: Sends scanned data as an image via the Internet, and enables you to receive a delivery confirmation message telling you whether your I-fax was sent successfully. NOTE In order for you to receive a confirmation message telling you the delivery status of your I-fax document, the recipient's machine must have I-fax capabilities and be compatible with the Full mode.
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This setting is unnecessary if you do not use an Internet fax service. You can enter up to 40 characters for Standard Field 1. You can enter up to 16 characters for Standard Field 2. NOTE After pressing [OK], the standard field is displayed as asterisks ( ******** ). ❑...
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FTP: Select this protocol if you are sending to a computer running Sun Solaris 2.6 or later, Mac OS X or later, Internet Information Server 4.0 under Windows NT Server 4.0, Internet Information Services 5.0 under Windows 2000 Server, or Internet Information Services 5.1 under Windows XP Professional.
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Using the Browse Key (NetWare (IPX)): Press [Browse]. IMPORTANT After turning the main power ON, you must wait for the time set in [Startup Time Settings] in the Additional Functions mode to elapse before pressing [Browse]. Transmission to computers on the network is not possible until this startup time has elapsed.
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Search by fax number. [Organization]: Search by organization name. [OrgnztionUnit]: Search by unit (e.g., departments in an organization). Example: If cn=user1, ou=salesdept, o=canon, c=jp is the distinguished name in the Directory, enter the organization/organizationUnit of the user as follows: organizationUnit=salesdept...
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NOTE • You can specify up to four different search criteria at a time. • If you specify three or more search criteria, you cannot use both [or] and [and] together. • If you press [Simple Search] after specifying search criteria on the Detailed Search screen, the display changes to the Simple Search screen, and the specified detailed search criteria are deleted.
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If the desired destination is not displayed, press [M] or [L] to scroll to the desired destination. By using the Address Type drop-down list, you can restrict the type of addresses displayed in the list. If [Register e-mail address for I-Fax] is lit, the setting is enabled, and the selected e-mail address can be specified as an I-fax destination.
IMPORTANT The information that can be obtained from the LDAP server consists of only names and e-mail addresses. Press [OK]. In this example, E-mail is selected. The contents you stored appear on the display. Press [Done] repeatedly until the Basic Features screen appears.
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Press [Yes]. To cancel erasing, press [No]. The message <Erased.> appears for approximately two seconds on the touch panel display. The destinations stored in the selected one-touch button are erased. Press [Done] repeatedly until the Send Basic Features screen appears. 4-104 Registering the One-Touch Buttons (One-Touch Buttons)
Troubleshooting CHAPTER This chapter describes procedures for taking corrective action in the event that trouble occurs. When Problems Occur ........... 5-2 Problems Sending Documents.
When Problems Occur Problems Sending Documents To cancel transmissions. Cause1 : Do you want to cancel while the document to be sent is being scanned? Remedy : Press (Stop) from the control panel, or press [Cancel] on the touch panel display.
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Cause4 : If you are sending a file, are the user name and password correct? Remedy : Check the user name and password, and send the file again. Cause5 : For sending documents by fax, is the type of telephone line set correctly? Remedy : Check the type of telephone line that is set.
The recipient’s fax machine is slow to switch over to the receiving mode, and errors always occur. Cause : Is a pause inserted in the telephone number? Remedy : When sending to a machine that takes time to switch over for fax receiving, insert a pause after the other party’s telephone number.
Quality of printed originals is uneven. Cause : Is the platen glass of the other party’s machine clean? Remedy : Make a few copies using your machine. If the copies are not streaked, the problem is in the other party’s machine. Contact the other party and ask them to clean their machine’s platen glass, and send the document to them again.
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The machine cannot use fax information services. Cause1 : Is the type of telephone line set to ‘Tone’ even if you are using a pulse type of telephone line? Remedy : If you are using a pulse type of telephone line, it is necessary to press [Tone] to use fax information services.
Questions & Answers I want my machine to automatically reconnect to the recipient party if it cannot make a connection the first time. Specify the Auto Redial to ‘On’ in TX Settings (Fax Settings) in Communications Settings for sending by fax. You can also perform detailed settings such as redial times and redial interval.
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What happens to a document that has not been completely received when a blackout occurs? The document, up to the page that was successfully received, is printed. What happens to documents in memory and the memory settings if power is interrupted? Documents remain in memory if the power is interrupted.
Glossary Activity Report A record listing both faxes sent and received. ASCII code ASCII (American Standard Code for Information Interchange) is a set of standardized codes used to represent letters, numbers, a few symbols, and control characters. A seven digit (or seven bit) binary number can represent one of 128 distinct codes. Auto Redial When Auto Redial is set to ‘On’, the machine automatically redials the recipient’s facsimile number if the line was busy, or if there was a sending error.
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Delayed Transmission Also called “Delayed TX.” By setting a time for the document to be sent, you do not have to be present at that specific time in order to send your facsimile. You can reserve up to 64 delayed transmissions. Direct Sending Use Direct Sending when the memory is full but you still need to send a document.
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File server A personal computer or workstation to which two or more users on client personal computers can gain access via a local area network (LAN) in order to share and use its hard disk drive. File Transfer Protocol. A client-server protocol enabling a user to transfer files on one computer to and from another computer over a TCP/IP network.
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When dialing or registering Long Distance numbers, you may need to insert a pause within or after the telephone number. The destination and length of the pause differ depending on the system. Contact your local authorized Canon dealer or local telephone company if you experience difficulty in long distance dialing.
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OS/2 A family of multitasking operating systems developed by IBM for Intel x86-based computers. OS/2 provides a graphic user interface similar to Windows as well as a command line interface similar to DOS. Add-ons to OS/2 enable it to run DOS and Windows applications.
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Protocol A set of rules that govern the transmission of data across a network. Examples of protocols are FTP, DHCP, BOOTP, RARP, IPP, TCP/IP, and LDAP. Resolution The density of dots for an output device like a fax, scanner, or printer. Expressed in terms of dots per inch (dpi).
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Sequential Broadcast Sequential Broadcast enables you to send a scanned document to up to 256 destinations at the same time. If you often send the same document to the same destinations, then it is highly recommended that you register their numbers under Group Dialing.
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Tone Some data services may require that you use tone dialing. If you have a pulse dial telephone, press the Tone key to switch temporarily from pulse to tone dialing when connecting to these data services. Transfer You can arrange for all documents received on the main fax unit to be transferred to another fax unit.
Index Numerics 2 On 1 Log ..........................3-44 A (Automatic Exposure) ......................1-104 Address Book........................1-37 Binding Erase........................... 1-126 Book Frame Erase ........................1-123 Communications Settings ......................3-2 Copy Ratio ..........................1-105 Date & Time Settings ......................... 1-13 Date and Time..........................1-10 Default Screen for Send ......................
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Edit Standard Send Settings.......................3-12 E-mail........................1-42 1-153 4-13 E-mail Priority ...........................1-159 Erase ............................1-82 Erase Failed TX ..........................3-4 Favorites Buttons ......................1-66 3-15 File Server ......................1-49 1-170 4-25 Frame Erase ..........................1-119 FTP .........................1-51 4-28 4-83 Group............................4-37 Handle Documents with Forwarding Errors ..................3-6 I-Fax........................1-44 1-162 4-18 I-Fax Address or Telephone Number ..................1-10...
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.