Transferring Calls; Transferring Calls To Other Extensions; Transferring Calls To External Numbers; Using Reverse Transfer - Mitel 8568 User Manual

Transferring Calls

You can transfer calls to other extensions or external numbers. You can also transfer
conference calls. See "Transferring a Conference" on

Transferring Calls to Other Extensions

To transfer a call to another extension:
1. While on the call, press
2. Do one of the following:

Transferring Calls to External Numbers

To transfer a call to an external number:
1. While on the call, press
2. Press the Outgoing button or the Outgoing Call access code (the default code is 8) to
3. Dial the phone number.
4. Do one of the following:

Using Reverse Transfer

You can use Reverse Transfer (Call Pick Up) to answer calls that are ringing or holding at other
extensions. For example, if you receive a call while you are away from your desk, you can pick
up the call from another extension.
To use Reverse Transfer:
1. Lift the handset, and then press 4. ENTER EXTENSION NUMBER appears.
2. Dial the extension or hunt group number where the call is ringing or holding. The call is
Mitel ® 8568 Telephone User Guide – Issue 3, February 2011

Wait for an answer, announce the call, and then hang up. If the extension is
unavailable, press the flashing IC or Call button to return to the caller.

Hang up to transfer the call and disconnect the call from your telephone.
If your system administrator has enabled the Transfer-on-Connect
Allowed feature for your telephone, you are automatically connected to
NOTE calls transferred to your extension after the transferring party hangs up.
If this option is turned off, you must press an IC or Call button to
answer calls transferred to your extension.
select an outside line.

Wait for an answer, announce the call, and then hang up. If the extension is
unavailable, press the flashing Call button to return to the caller.

Hang up to transfer the call and disconnect the call from your telephone.
transferred to the telephone you are using and you are connected to the caller. See
"Hunt Groups" on page 61
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(Transfer), and then enter the extension number.
(Transfer).
for more information about using hunt groups.
Call Features
for more information.
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