HP 8710w - HP Mobile Workstation Manuals

• 7

  Table of Contents

11

1 Product Description

18

2 External Component Identification

• 18

  Display Components
• 19

  Top Components
  • 19

    Buttons, Switches, and Fingerprint Reader
  • 20

    Keys
  • 21

    Lights
  • 23

    Pointing Devices
• 24

  Front Components
• 25

  Left-Side Components
• 26

  Rear Component
• 26

  Right-Side Components
• 27

  Bottom Components

28

3 Illustrated Parts Catalog

• 28

  Serial Number Location
• 29

  Computer Major Components
• 37

  Plastics Kit
• 38

  Cable Kit
• 39

  Mass Storage Devices
• 39

  Miscellaneous Parts
• 41

  Sequential Part Number Listing

49

4 Removal and Replacement Procedures

• 49

  Preliminary Replacement Requirements
  • 49

    Tools Required
  • 49

    Service Considerations
    • 49

      Plastic Parts
    • 50

      Cables and and Pointing Stick Connectors
    • 50

      Drive Handling
  • 51

    Grounding Guidelines
    • 51

      Electrostatic Discharge Damage

52

Packaging and Transporting Guidelines

52

Workstation Guidelines

53

Equipment Guidelines

• 54

  Unknown User Password
• 55

  Component Replacement Procedures
  • 55

    Serial Number
  • 55

    Computer Feet
  • 56

    Battery
  • 57

    Display Inverter and Ambient Light Sensor Board
  • 60

    Hard Drive
  • 63

    Bluetooth Module
  • 64

    Primary Memory Module
  • 66

    WLAN Module
  • 69

    RTC Battery
  • 70

    Optical Drive
  • 72

    Keyboard
  • 75

    Expansion Memory Module
  • 76

    Touchpad
  • 78

    Modem Module
  • 79

    Switch Cover
  • 81

    Power Button Board
  • 82

    Fan/Heat Sink Assembly
  • 84

    Graphics Card
  • 86

    Heat Sink
  • 87

    Processor
  • 89

    Display Assembly
  • 95

    Top Cover
  • 97

    Speaker Assembly
  • 99

    System Board
  • 103

    Usb/Audio Board
  • 104

    PC Card Assembly

106

5 Computer Setup

• 106

  Starting Computer Setup
• 107

  Using Computer Setup
  • 107

    Navigating and Selecting in Computer Setup
  • 107

    Restoring Factory Settings in Computer Setup
• 108

  Computer Setup Menus
  • 108

    File Menu
  • 109

    Security Menu
  • 109

    Diagnostics Menu
  • 110

    System Configuration Menu

112

6 Specifications

• 112

  Computer Specifications
• 113

  Inch, WUXGA+WVA Display Specifications
• 114

  Inch, WSXGA+WVA Display Specifications
• 115

  Inch, WXGA+WVA Display Specifications
• 116

  Hard Drive Specifications
• 117

  DVD±RW and CD-RW Double-Layer Combo Drive Specifications
• 118

  DVD/CD-RW Combo Drive Specifications
• 119

  DVD-ROM Drive
• 120

  System DMA Specifications
• 120

  System Memory Map Specifications
• 121

  System Interrupt Specifications
• 122

  System I/O Address Specifications

124

7 Screw Listing

• 125

  Phillips PM2.0×17.0 Captive Screw
• 126

  Phillips PM2.5×13.0 Captive Screw
• 127

  Phillips PM3.0×4.0 Screw
• 128

  Phillips PM2.5×5.0 Captive Screw
• 129

  Phillips PM2.0×4.0 Screw
• 131

  Torx TM2.5×9.0 Screw
• 133

  Torx TM2.5×4.0 Screw
• 136

  Phillips PM2.5×9.0 Captive Screw
• 137

  Torx T8M2.5×7.0 Screw
• 139

  Phillips PM2.5×7.0 Screw
• 140

  Torx T8M2.0×10.0 Captive Screw
• 141

  Hex Metric HM5.0×10.0 Standoff
• 142

  Phillips PM2.5×7.0 Captive Screw
• 143

  Phillips PM2.0×6.0 Screw

144

8 Backup and Recovery

• 144

  Backup and Recovery Using Windows Vista
  • 144

    Creating Recovery Discs
  • 144

    Backing Up Your Information
    • 145

      When to Back Up
    • 145

      Backup Suggestions
    • 145

      Backing Up Specific Files or Folders
    • 146

      Backing Up the Entire Hard Drive
    • 147

      Creating Recovery Points
    • 147

      Scheduling Backups
  • 147

    Performing a Recovery
    • 148

      Performing a Recovery From the Recovery Discs
    • 148

      Performing a Recovery From the Hard Drive
      • 149

        Initiating a Recovery in Windows
      • 149

        Initiating a Recovery From the Hard Drive Recovery Partition
• 150

  Backup and Recovery Using Windows XP
  • 150

    Creating Recovery Discs
  • 150

    Backing Up Your Information
    • 151

      When to Back Up
    • 151

      Backup Suggestions
    • 151

      Backing Up Specific Files or Folders
    • 152

      Backing Up the Entire Hard Drive
    • 153

      Creating Recovery Points
    • 153

      Scheduling Backups
  • 153

    Performing a Recovery
    • 154

      Performing a Recovery From the Recovery Discs
    • 154

      Performing a Recovery From the Hard Drive
      • 155

        Initiating a Recovery in Windows
      • 155

        Initiating a Recovery From the Hard Drive Recovery Partition

156

9 Connector Pin Assignments

• 156

  Audio-Out (Headphone)
• 157

  Audio-In (Microphone)
• 157

  External Monitor
• 158

  Hdmi
• 159

  Modem)
• 160

  Network)
• 161

  Universal Serial Bus

162

10 Power Cord Set Requirements

• 162

  Requirements for All Countries and Regions
• 163

  Requirements for Specific Countries and Regions

164

11 Recycling

• 164

  Battery
• 164

  Display

170

Index

• 3

  Table of Contents

7

1 Introduction to Security

• 8

  HP Protecttools Features
• 9

  Accessing HP Protecttools Security
• 10

  Achieving Key Security Objectives
  • 10

    Protecting against Targeted Theft
  • 10

    Restricting Access to Sensitive Data
  • 11

    Preventing Unauthorized Access From Internal or External Locations
  • 11

    Creating Strong Password Policies
• 12

  Additional Security Elements
  • 12

    Assigning Security Roles
  • 12

    Managing HP Protecttools Passwords
    • 14

      Creating a Secure Password
  • 14

    HP Protecttools Backup and Restore
    • 14

      Backing Up Credentials and Settings
    • 16

      Restoring Credentials
    • 16

      Configuring Settings

17

2 Credential Manager for HP Protecttools

• 18

  Setup Procedures
  • 18

    Logging On to Credential Manger
    • 18

      Using the Credential Manager Logon Wizard
    • 19

      Logging On for the First Time
  • 19

    Registering Credentials
    • 19

      Registering Fingerprints
      • 20

        Setting Up the Fingerprint Reader
      • 20

        Using Your Registered Fingerprint to Log On to Windows
    • 20

      Registering a Java Card, USB Etoken, or Virtual Token
    • 20

      Registering a USB Etoken
    • 20

      Registering Other Credentials
• 21

  General Tasks
  • 21

    Creating a Virtual Token
  • 21

    Changing the Windows Logon Password
  • 21

    Changing a Token PIN
  • 22

    Managing Identity
    • 22

      Clearing an Identity From the System
  • 23

    Locking the Computer
  • 23

    Using Windows Logon
    • 23

      Logging On to Windows with Credential Manager
    • 24

      Adding an Account
    • 24

      Removing an Account
  • 24

    Using Single Sign On
    • 24

      Registering a New Application
      • 24

        Using Automatic Registration
      • 25

        Using Manual (Drag and Drop) Registration
    • 25

      Managing Applications and Credentials
      • 25

        Modifying Application Properties
      • 25

        Removing an Application From Single Sign On
      • 26

        Exporting an Application
      • 26

        Importing an Application
      • 26

        Modifying Credentials
  • 27

    Using Application Protection
    • 27

      Restricting Access to an Application
    • 27

      Removing Protection From an Application
    • 28

      Changing Restriction Settings for a Protected Application
• 29

  Advanced Tasks (Administrator Only)
  • 29

    Specifying How Users and Administrators Log On
  • 30

    Configuring Custom Authentication Requirements
  • 30

    Configuring Credential Properties
  • 31

    Configuring Credential Manager Settings
    • 31

      Example 1-Using the "Advanced Settings" Page to Allow Windows Logon From Credential Manager
    • 32

      Example 2-Using the "Advanced Settings" Page to Require User Verification before Single Sign On

33

3 Embedded Security for HP Protecttools

• 34

  Setup Procedures
  • 34

    Enabling the Embedded Security Chip
  • 35

    Initializing the Embedded Security Chip
  • 36

    Setting Up the Basic User Account
• 37

  General Tasks
  • 37

    Using the Personal Secure Drive
  • 37

    Encrypting Files and Folders
  • 37

    Sending and Receiving Encrypted E-Mail
  • 38

    Changing the Basic User Key Password
• 39

  Advanced Tasks
  • 39

    Backing Up and Restoring
    • 39

      Creating a Backup File
    • 39

      Restoring Certification Data From the Backup File
  • 40

    Changing the Owner Password
  • 40

    Resetting a User Password
  • 40

    Enabling and Disabling Embedded Security
    • 40

      Permanently Disabling Embedded Security
    • 40

      Enabling Embedded Security After Permanent Disable
  • 41

    Migrating Keys with the Migration Wizard

43

4 Java Card Security for HP Protecttools

• 44

  General Tasks
  • 44

    Changing a Java Card PIN
  • 44

    Selecting the Card Reader
• 45

  Advanced Tasks (Administrators Only)
  • 45

    Assigning a Java Card PIN
  • 46

    Assigning a Name to a Java Card
  • 46

    Setting Power-On Authentication
    • 47

      Enabling Java Card Power-On Authentication and Creating an Administrator Java Card
    • 48

      Creating a User Java Card
    • 48

      Disabling Java Card Power-On Authentication

49

5 BIOS Configuration for HP Protecttools

• 50

  General Tasks
  • 50

    Managing Boot Options
  • 51

    Enabling and Disabling System Configuration Options
• 53

  Advanced Tasks
  • 53

    Managing HP Protecttools Add-On Module Settings
    • 53

      Enabling and Disabling Smart Card Power-On Authentication Support
    • 54

      Enabling and Disabling Power-On Authentication Support for Embedded Security
    • 55

      Enabling and Disabling Automatic Drivelock Hard Drive Protection
  • 55

    Managing Computer Setup Passwords
    • 56

      Setting the Power-On Password
    • 56

      Changing the Power-On Password
    • 56

      Setting the Setup Password
    • 57

      Changing the Setup Password
    • 57

      Setting Password Options
      • 57

        Enabling and Disabling Stringent Security
      • 57

        Enabling and Disabling Power-On Authentication On Windows Restart

59

6 Device Access Manager for HP Protecttools

• 60

  Starting Background Service
• 61

  Simple Configuration
• 62

  Device Class Configuration (Advanced)
  • 62

    Adding a User or a Group
  • 62

    Removing a User or a Group
  • 62

    Denying Access to a User or Group
  • 62

    Allowing Access to a Device Class for One User of a Group
  • 63

    Allowing Access to a Specific Device for One User of a Group

65

7 Drive Encryption for HP Protecttools

• 66

  Encryption Management
• 67

  User Management
• 68

  Recovery

69

8 Troubleshooting

• 69

  Credential Manager for HP Protecttools
  • 70

    Chapter 8 Troubleshooting
  • 72

    Embedded Security for HP Protecttools
  • 78

    Device Access Manager for HP Protecttools
  • 79

    Miscellaneous

• 3

  Product Notice
• 5

  Table of Contents

7

1 Protecting the Computer

8

2 Using Passwords

• 9

  Setting Passwords in Windows
• 10

  Setting Passwords in Computer Setup
• 11

  Setup Password
  • 12

    Managing a Setup Password
  • 13

    Entering a Setup Password
• 14

  Power-On Password
  • 15

    Managing a Power-On Password
  • 16

    Entering a Power-On Password
  • 17

    Requiring a Power-On Password at Restart
• 18

  Using Computer Setup Drivelock
  • 19

    Setting a Drivelock Password
  • 20

    Entering a Drivelock Password
  • 21

    Changing a Drivelock Password
  • 22

    Removing Drivelock Protection

23

3 Using Computer Setup Security Features

• 23

  Securing System Devices
• 24

  Using Computer Setup Stringent Security
  • 25

    Setting Stringent Security
  • 26

    Removing Stringent Security
• 27

  Viewing Computer Setup System Information
• 28

  Using Computer Setup System Ids

29

4 Using Antivirus Software

30

5 Using Firewall Software

31

6 Installing Critical Security Updates

33

8 Installing a Security Cable

33

7 Using HP Protecttools Security Manager (Select Models Only)

• 3

  Product Notice
• 5

  Table of Contents

7

1 Creating Recovery Discs

8

2 Backing Up Your Information

• 9

  When to Back Up
• 10

  Backup Suggestions
• 11

  Backing Up Specific Files or Folders
• 12

  Backing Up the Entire Hard Drive
• 13

  Creating Recovery Points
• 14

  Scheduling Backups

15

3 Performing a Recovery

• 16

  Performing a Recovery From the Recovery Discs
• 17

  Performing a Recovery From the Hard Drive
  • 18

    Initiating a Recovery in Windows
  • 19

    Initiating a Recovery From the Hard Drive Recovery Partition

20

Index

• 3

  Product Notice
• 5

  Table of Contents

7

1 About the Boot Device Order

10

3 Considering Boot Order Changes

10

2 Enabling Boot Devices In Computer Setup

11

4 Choosing Multiboot Preferences

• 12

  Setting a New Boot Order in Computer Setup
• 13

  Dynamically Choosing a Boot Device Using the F9 Prompt
• 14

  Setting a Multiboot Express Prompt
• 15

  Entering Multiboot Express Preferences

16

Index

• 3

  Product Notice
• 5

  Table of Contents

7

1 Using the Modem (Select Models Only)

• 8

  Connecting a Modem Cable
• 9

  Connecting a Country-Specific Modem Cable Adapter
• 10

  Selecting a Location Setting
  • 10

    Viewing the Current Location Selection
  • 11

    Adding New Locations When Traveling
  • 12

    Solving Travel Connection Problems

13

2 Connecting to a Local Area Network

14

Index

• 2

  System Prerequisites
• 3

  Preparing for Installation
• 3

  Installing Drivers and Enhancements