An External Device Is Not Working; The Wlan Connection Is Not Working - HP Compaq 8710p Getting Started Manual

Troubleshooting

An external device is not working

Follow these suggestions if an external device does not
function as expected:
Turn on the device as instructed in the device user guide.
■
Some devices may not be powered by the computer,
and must be turned on before the computer is turned on.
Be sure that all device connections are secure.
■
Be sure that the device is receiving electrical power.
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Be sure that the device, especially if it is an older one, is
■
compatible with your operating system. For compatibility
information, refer to the device manufacturer's Web site.
Be sure that the correct drivers are installed and
■
updated. Drivers may be available on a disc included
with the device or on the device manufacturer's Web
site. For more information about updating drivers, select
Start > Help and Support.

The WLAN connection is not working

If a WLAN connection is not working as expected, follow
these suggestions:
Be sure that the wireless light on the computer is on. If the
■
light is off, press the wireless button to turn it on.
Be sure that the computer wireless antennae are free
■
from obstructions.
Be sure that the cable or DSL modem and its power cord
■
are properly connected, and the lights are on.
4–6 Getting Started