If applicable, be sure that the wireless router (access
■
point) is turned on and properly connected to the DSL
or cable modem.
Disconnect and then reconnect all cables, and turn the
■
power off and then back on.
For more information on wireless technology, refer to the
✎
information and Web site links provided in Help and Support.
Help and Support
If the preceding questions and solutions did not address your
problem, access Help and Support by selecting Start > Help
and Support. Help and Support provides the following
assistance:
Information about the computer, such as model and
■
serial number, installed software, hardware components,
and specifications
Answers to questions about using the computer
■
Product information to help you learn to use the computer
■
and operating system features
Updates for the operating system, device drivers, and
■
software provided on the computer
Checkups for computer functionality
■
Automated and interactive troubleshooting, repair
■
solutions, and system recovery procedures
Links to community forums of IT experts
■
Getting Started
Troubleshooting
4–7