Troubleshooting - Toshiba e-STUDIO 12 Operator's Manual

TROUBLESHOOTING

If any problem occurs, check the list below before contacting the TOSHIBA service centre.
Problem
Copier does not
operate.
Blank copies
Power save (
indicator on.
5
Copies are too
dark or too light.
Dust, dirt,
smudges appear
on copies.
Striped copies
Paper misfeeds
frequently.
Images rub off
the copy easily.
30
Possible cause
Copier plugged in?
Power switch on?
Side cover closed
securely?
Front cover closed?
Is the original placed face
down on the original
table?
Is the copier in the
preheat mode?
)
Is the copier in the auto
power shut-off mode?
Is original image too dark
or too light?
Is the copier in the
automatic exposure
mode?
Is the copier in the photo
exposure mode?
Original table or original
cover dirty?
Original smudged or
blotchy?
Is transfer charger clean?
Non-standard paper
used?
Paper curled or damp?
Pieces of paper inside
copier?
Paper guides in the paper
tray not set properly?
Too much paper in the
paper tray or bypass tray?
Is the copy paper too
heavy?
Paper damp?
Solution
Plug the copier into a grounded
outlet.
Turn the power switch on.
Gently close the side cover.
Gently close the front cover and
then close the side cover.
Place the original face down on
the original table.
Press any key to cancel the
preheat mode.
Press the print ( ) key to
cancel the auto power shut-off
mode.
Adjust the exposure manually.
Adjust the automatic exposure
level.
Cancel the photo exposure
mode.
Clean regularly.
Use a clean original.
Clean the transfer charger.
Use standard paper. If using
special papers, feed the paper
through the bypass tray.
Store copy paper flat in the
wrapper in a dry location.
Remove all pieces of misfed
paper.
Set the guides properly
depending on the paper size.
Remove excessive paper from
the tray.
Use copy paper within the
specified range.
Replace with dry copy paper. If
the copier is not used for a long
time, remove the paper from the
paper tray and store it in its
wrapper in a dry location.
See
page:
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12
-
-
13
19
19
15
32
15
24
-
25
34
-
26
10
10
34
35