Mitel 6863i User Manual page 98

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide
TRANSFERRING CALLS
Use the following procedure to transfer a call to another extension.
IP PHONE UI
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the programmed Transfer key.
3. Enter the extension number (or the outside number) to Party 2. This is the Party for which
you want to transfer Party 1.
To cancel the transfer press the
Note: Users are able to edit the destination number by pressing the
key, which acts as a Backspace key.
4. Complete either a blind or consultative transfer:
a. To complete a blind transfer, press the programmed Transfer key again before the
receiving end answers.
b. To complete a consultative transfer, press
speak with the Party 2, before either pressing the programmed Transfer key or
key, or hanging up the handset to transfer Party 1 to Party 2.
TRANSFERRING AN EXISTING CALL TO ANOTHER EXISTING CALL
1. Ensure you are on an active call with the party you wish to transfer (the transfer recipient
should be placed on hold)
2. Press the
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active call.
3. Press programmed Transfer key.
4. The active call will be transferred.
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or navigation keys to scroll to the party to whom you wish to transfer the
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key, or hangup the handset.
Dial to dial out and remain on the line to
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navigation
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