Troubleshooting - Cisco 7811 User Manual

Troubleshooting

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Conference Button and Softkey Unresponsive
Problem
You have set up a conference call, but the Conf softkey is not available and the Conference button is
unresponsive.
Possible Cause
You have reached the maximum number of conference participants.
Solution
Ask one of the participants to drop, or drop a conference participant.
Meet Me Conference Busy Tone
Problem
You hear a busy tone after you dial into a Meet Me conference.
Possible Cause
The conference host has not yet joined the conference.
Conference Button and Softkey Unresponsive, page 85
Meet Me Conference Busy Tone, page 85
Cannot Sign In to Personal Directory, page 86
No Caller ID on Remote Hold, page 86
Security Error Message, page 86
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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