Troubleshooting; General Use; Making And Receiving Calls - Panasonic KX-NT700 Operating Instructions Manual

Troubleshooting

If you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm that the
unit and computer are connected properly.

General Use

Issue
I cannot connect to the unit.

Making and Receiving Calls

Issue
I cannot make calls using
CPM.
I cannot make IP calls.
I cannot make TEL calls.
Document Version 2010/02
Possible Cause & Solution
•
The USB cable is not connected properly.
→
Check the connection between the unit and the computer.
•
The operation mode is set to [USB Audio].
→
CPM cannot be used when the operation mode is set to
[USB Audio]. Set the operation mode to [Peer to Peer]
or [IP-PBX].
Possible Cause & Solution
•
The unit is being operated.
→
Return the unit to standby mode.
•
The IP line is not selected.
→
Before dialling, select [IP] in the line selection combo box.
•
The IP address was entered incorrectly.
→
Confirm that you have entered the IP address of the other
party correctly.
•
The [Operation Mode] setting is not correct.
→
Change the setting to [Peer to Peer] if you want to make
or receive peer to peer IP calls (i.e., calls made by
specifying the called party's IP address).
→
Change the setting to [IP-PBX] if you want to make or
receive intercom and outside calls as a SIP extension of
the connected PBX.
•
Consult your system administrator.
•
The TEL line is not selected.
→
Before dialling, select [TEL] in the line selection combo
box.
•
The dial mode setting is incorrect.
→
Make sure that the dial mode matches the type of
telephone service you have (i.e., tone or pulse).
Operating Instructions for Conferencing Phone Manager
Troubleshooting
Reference
Page 9
—
Reference
—
Page 37
Page 37
Page 15
Page 60
—
Page 37
Page 62
67