Troubleshooting - Panasonic KX-UT123 User Manual

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Troubleshooting

Please check the troubleshooting procedure before requesting a repair.

PROBLEM

General Failure

No ringer sound

Call is interrupted by noise

Initialization Method

Initialization method will erase all existing data in your device. You must set all the required

information to start initializing your service again.

Initialization Method

1. In the device, press Setting button, use [▲] and [▲] silver buttons to navigate between screens.

Press [▲] and [▲] buttons several times. Specify Initialization Method.

(Restore Factory Setting) ..... All settings will be cleared.

(IP Initialization Setting) ..... Unique Setting will only be cleared.

2. The phone device will automatically restart. Setting is initializing.

Please check the website for frequently asked questions (FAQ).

CAUSE

Please plug and unplug from the power source. (Do this a few times).

Please wait at least one minute before you again plug the device to the power source.

Please provide your number and broadband product/s.

Ethernet cable is disconnected.

AC adapter is disconnected.

Did you change the volume settings?

Did you change the settings on the display?

Are there any abnormalities in the

network environment?

SOLUTION

Please check the connection of the Ethernet

cable.

Please check the connection of the AC adapter.

Please adjust the volume on the volume button.

Revert the changed settings. Disconnect the

Ethernet cable (Please reboot).

Please check your network environment.