WPS-500-PTZ-IP Installation Manual 1- Safety Instructions Read and follow all instructions and warnings in this manual. Keep for future reference. Install according to manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
WPS-500-PTZ-IP Installation Manual Table of Contents 1- Safety Instructions ........................3 2- Manual Overview .......................... 7 3- Required Items for Installation ....................8 4- Package Contents ......................... 8 5- Camera Overview .......................... 9 5.1-Features ..........................9 5.2-Camera Connections ......................10 6- Main Camera Interface .........................
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WPS-500-PTZ-IP Installation Manual 5-Configure the Date and Time ....................23 6-Change the Administrator Password ..................24 7-Configure User Accounts to Access the Camera ..............24 8-Set the Video Orientation ...................... 24 11- Additional Configuration ......................25 1-Upgrade the Firmware ......................25 2-Configure a Privacy Mask ......................
WPS-500-PTZ-IP Installation Manual 2- Manual Overview We recommend that this document is read in its entirety before proceeding with system design, installation, or operation of the WPS- 500-PTZ-IP camera. When viewing this document electronically, the content identified within references can be quickly located by clicking on the reference.
WPS-500-PTZ-IP Installation Manual 3- Required Items for Installation The following items are required during the installation of a Wirepath™ IP Camera. It is recommended that these items are prepared in advance to ensure that the installation can be performed smoothly.
WPS-500-PTZ-IP Installation Manual 5.2- Camera Connections microSD Card Slot Insert a microSD card to record when network connection is interrupted. Requires configuration, see section 12.15-SD Card. Contact & Relay (Spring Loaded Terminal) Connect to devices with contact closure activation to trigger recording from the camera, or activate devices such as sirens at the cameras location.
WPS-500-PTZ-IP Installation Manual 6- Main Camera Interface Note: The camera requires configuration before accessing for the first time. See sections 9-IP Installer Software Initial Configuration before opening the browser. 6.1- Accessing the Camera Note: IE 8.0 or higher is required to access the camera; other browsers are not supported at this time.
WPS-500-PTZ-IP Installation Manual 6.1.1- Recommendations for Best Performance As the number of open browser windows or tabs increases, the risk of slowed response time to the cameras increases. We recommend that open browser windows or tabs be limited to no more than 4 to avoid interruption in communications or reduced response time with the cameras.
WPS-500-PTZ-IP Installation Manual 6.2.2- Bottom of Screen Live View Window Size Adjusts the size of Live View within the browser window. Video Streaming Allows for selection of one of two video streams from the camera. Typically Streaming 1 is configured for a high resolution stream for viewing over a higher bandwidth connection, and Streaming 2 is a lower resolution for viewing over low bandwidth connections.
WPS-500-PTZ-IP Installation Manual 6.3- PTZ Controls Navigation Buttons Up, Down, Left and Right. Home Returns camera to the preset Home position. Zoom + to Zoom In, - to Zoom Out. Focus Adjusts the focus of the camera image. Speed Sets the speed for camera pan and tilt operations.
WPS-500-PTZ-IP Installation Manual 6.3.1- Patrol Presets Patrolling moves the camera to preset points moving directly from preset to preset. Motion of the camera is the same as selecting a preset point which moves the camera directly to the configured point. Up to 8 Patrol Presets can be configured.
WPS-500-PTZ-IP Installation Manual 6.3.2- Preset Points Preset Points allow for the areas of interest to be viewed directly without having to manually pan the camera. When selected, the camera will move to the preset point, adjust the zoom, and focus based on the settings saved in the point.
WPS-500-PTZ-IP Installation Manual 6.3.3- Auto Pan Auto Pan moves the camera to preset points in a fluid motion (panning) showing images between the points. The pan starts at a configured Preset Point, and moves to the next point until the configured stop point is reached. Preset Point numbers that have no configuration will be ignored.
WPS-500-PTZ-IP Installation Manual 7- System Diagram Considerations 7.1- Recommended Equipment 7.1.1- Power Supplies Wirepath™ Surveillance IP Cameras can be power using PoE (Power over Ethernet) which supplies power via the Cat5e/Cat6 Ethernet connection. We recommend this method be used as it limits the amount of wiring required thus drastically reducing installation time.
2- Install the Mounting Plate The mounting plate for the WPS-500-PTZ-IP is smaller than the camera body; keep this in mind when positioning the plate in order to avoid the camera being too close to walls or other obstacles. Follow the steps installing the mounting plate carefully so that the camera can be mounted to the plate correctly.
WPS-500-PTZ-IP Installation Manual 3- Connect The Camera to the System Recommended Cabling Ethernet Cat5e/Cat6 DC Power 16/2 (if using a remote power source other than a PoE switch) Audio In/Out 16/2 POE Consumption PoE IEEE 802.3af 9.3W Max Connect the Ethernet connection to a Cat5e/Cat6 cable using the provided RJ45 female/female adapter. The opposite end of the Cat5e/Cat6 will be connected to the network switch.
WPS-500-PTZ-IP Installation Manual 4- Install the microSD Card (optional) 5- Mount the Camera to the Mounting Plate Tip: Before mounting the Camera, write down the Cameras Mac Address, Model Number, and location. These will come in handy during setup or if troubleshooting is required.
WPS-500-PTZ-IP Installation Manual 9- IP Installer Software The IP Installer software provides a quick view of Wirepath™ IP Surveillance devices connected to local network. This software is required for initial setup of any Wirepath™ IP Surveillance device. Recommendation: Before starting any configuration or service of Wirepath™ IP devices, we recommend that the latest version of the IP Installer is downloaded from www.SnapAV.com to ensure that all functionality is available.
WPS-500-PTZ-IP Installation Manual 10- Initial Configuration 1- Assign a Static IP address By default the Camera will receive an IP address via DHCP; however, it is recommended that the Camera is assigned a static IP address, and given a 4 digit port. Using a static IP address ensures that the address will not change due to changes to the router.
WPS-500-PTZ-IP Installation Manual 6- Change the Administrator Password Now that the camera is visible on the network, we recommend that the administrator password is changed from the default to prevent unwanted access. See section 12.2-User Management for details on the features used in this step.
WPS-500-PTZ-IP Installation Manual 11- Additional Configuration Recommendation: While the camera can be configured remotely from outside the local network, operation can be slow. We strongly recommend that the bulk of configuration be performed via the local network to avoid slow response times.
WPS-500-PTZ-IP Installation Manual 3- Configure Motion Detection Area Motion Detection allows for the image to be used for triggering the recording of video, an alarm, or sending a notification. When enabled, motion in that the scene will trigger the predefined action; this is useful to avoid unwanted events from being triggered due to motion in areas of no concern.
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WPS-500-PTZ-IP Installation Manual A.5- If HTTPS access is desired, repeat step B entering a port next to HTTPS Port. A.6- Click Apply at the bottom to save the settings. Select a DDNS Service See section 12.6.2-DDNS Settings for details on the features used in this step.
WPS-500-PTZ-IP Installation Manual 12- Advanced Menu Configuration 12.1- System Information This menu displays important information about the camera’s network settings, and allows for setting items such as language, Date, and Time. 12.1.1- Server Information Displays information about the Camera’s MAC Address, allows for entering a name to easily identify the Camera, and selecting a language for the GUI.
WPS-500-PTZ-IP Installation Manual 12.1.3- Time Settings Proper time settings are important for producing accurate time stamps for events, recorded video, and captured snapshots. Server Time Displays the Current Time and Date for the Cameras Date Format Select the desired format to display the Date.
WPS-500-PTZ-IP Installation Manual 12.3- System Update Important Note: Updating Firmware MUST be performed over a wired IP connection to the device. While it is possible to recover from an upgrade that fails due to a lost or intermittent connection, the camera will be inoperable until it is recovered via a reliable connection.
WPS-500-PTZ-IP Installation Manual 12.4- IP Settings 12.4.1- IP Assignment Allows for configuration of the Camera’s network settings for IP communication. We recommend that this information is provided by the network administrator to avoid address conflicts with other devices on the network.
WPS-500-PTZ-IP Installation Manual 12.4.3- UPnP Settings When enabled, UPnP (Universal Plug and Play) allows the camera to appear under the PC network devices. To use this feature, UPnP must be enabled on the PC. Also contains settings for UPnP Port forwarding for use with compatible routers.
WPS-500-PTZ-IP Installation Manual 12.4.8- LLTD (Link Layer Topology Discovery) When enabled, the Cameras connection status and properties can be viewed in a PCs network map. The PC must support LLTD in order to use this feature. See section 18.4-LLTD (Link Layer Topology Discovery) for more details.
WPS-500-PTZ-IP Installation Manual 12.5- Advanced IP Settings 12.5.1- HTTPS Settings Accessing the Camera through HTTPS provides an additional security level for the video stream by requiring certificate authentication. Subject Display the Subject Content of the certificate Date Date the certificate was created.
WPS-500-PTZ-IP Installation Manual 12.6- PPPoE & DDNS Settings 12.6.1- PPPoE Settings Point-to-Point Protocol Over Ethernet (PPPoE) is a network protocol primarily used DSL (Digital Subscriber Line) providers and modems. This protocol requires a login to connect to the modem even when a router is used.
WPS-500-PTZ-IP Installation Manual 12.7- Server Settings A “server” in this case is an Email account, FTP site or Samba network share, each of which must be configured in order to send or save notifications, snapshots or short video recordings. While all methods can be used, only Email is needed for notifications.
WPS-500-PTZ-IP Installation Manual 12.7.2- FTP Settings When an FTP server is configured, recorded video and snapshot files can be stored on the server for later access. Contact the network administrator for FTP server information. FTP Site address. This is usually the same as one would use to access the FTP Server FTP site from a browser or FTP client.
WPS-500-PTZ-IP Installation Manual 12.8- Image Settings While the default settings will work in most cases, the conditions at the location of the Camera may require tweaking to ensure that the image is clear and accurate. Use this menu to adjust the image for daytime, or nighttime, and adjust the image parameters.
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WPS-500-PTZ-IP Installation Manual Day & Night Adjusts the level of sensitivity for Day & Night Mode options. Level Day & Night Adjusts the amount of delay the Day & Night Mode will react between changes in the Delay lighting conditions of the image.
WPS-500-PTZ-IP Installation Manual 12.9- Video Settings The Camera supports up to 4 streams that can be used for streaming to a mobile device, network recorder, control system GUI, or the browser GUI simultaneously. While the highest quality is desired, it may not be supported by the network or device, and will also have a larger storage size.
WPS-500-PTZ-IP Installation Manual Video Bitrate Advanced Mode Only: Sets the fixed bitrate to use when CBR is selected for bitrate control. While many intermediate settings exist, recommend setting to 1, 2, 4, 6 or 8 Mbps for compatibility with Wirepath™ NVRs.
WPS-500-PTZ-IP Installation Manual 12.10- Audio Settings Use this menu to configure Audio if the Camera has a microphone installed. IP Camera to When enabled, allows audio from a microphone (ex: WPS-ACC-MIC) installed at the Camera to be heard at the PC.
WPS-500-PTZ-IP Installation Manual 12.11- Event Settings 12.11.1- Motion Detection When configured, an action such as recording video, taking a snapshot or series of snapshots, and/or sending email notification can be performed after the motion is detected. See Section 3- Configure Motion Detection Area for detail on how to configure motion detection.
WPS-500-PTZ-IP Installation Manual 12.11.3- Record Time Setting Pre Alarm Amount of time prior to the event to start the recording, from 0-5 seconds. Post Alarm Amount of time after to the event to stop the recording, from 0-10 seconds. Note: The camera cannot currently record for the entire time of a motion event.
WPS-500-PTZ-IP Installation Manual 12.13- I/O Settings Use this menu to configure the Cameras Contact & Relay connections. 12.13.1- Input Settings DI Sensor State Camera expects contact closure connected to the DI input to be normally Open. An Event is triggered when the contact is closed.
WPS-500-PTZ-IP Installation Manual 12.15- SD Card Use this menu to set the amount of days of recording to store on an installed SD Card. Displays “No SD Card” when no microSD card is installed. Playback When a microSD card is installed and the card contains media, displays folder names consisting of dates when media was saved.
WPS-500-PTZ-IP Installation Manual 13- Mobile Apps Access FREE Use your computer, or iPhone®, native iPad®, or Android, Smartphone Apps to view cameras while at the office or on the go. Details on setup and operation can be found @ www.SnapAV.com.
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WPS-500-PTZ-IP Installation Manual Technology Sense Up 3D DNR Flip Mirror Image Adjustment Quad Streaming Image Snapshot Full Screen Monitoring Privacy Mask Video Compression Format H.264 / M-JPEG / MPEG4 Video Bitrate Adjust CBR(Up to 8Mbps), VBR Motion Detection Actions upon Triggers...
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WPS-500-PTZ-IP Installation Manual Audio G.711(64K) and G.726(32K,24K) audio compression Audio Input : 3.5mm phone jack Output: 3.5mm phone jack, Support 2-way. Backup Management Recording Trigger Motion Detection, IP check, Network disconnect, Schedule, Digital Input microSD Card Support Yes, up to 32GB(Class 10) Client System Requirement Windows 7, 2000, XP, 2003, Microsoft IE 6.0 or above...
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WPS-500-PTZ-IP Installation Manual External Power Supply(included) External Power Supply 12VDC 3A Operating Voltage 100-240VAC 1A 50-60Hz Operating Temperature 32 - 113 F Ratings / Certifications UL FCC CE Dimensions L: 3.20in. W: 1.89in. H: 1.65in. (power supply only) Pg. 51...
WPS-500-PTZ-IP Installation Manual 16- Warranty 5-Year Limited Warranty This Camera has a 5-Year Limited Warranty. The warranty includes parts and labor repairs on all components found to be defective in material or workmanship under normal conditions of use. This warranty shall not apply to products which have been abused, modified, disassembled or improperly installed.
WPS-500-PTZ-IP Installation Manual 18- Technical Information Glossary 18.1- Constant vs. Variable Bit Rate IP cameras record light from a scene coming through a lens focused onto a sensor, and the image is converted into a digital format by a processor to be streamed out over a network for viewing or recording. The amount of information converted by the processor increases as the image becomes more complex.
WPS-500-PTZ-IP Installation Manual 18.4- LLTD (Link Layer Topology Discovery) LLTD, or Link Layer Topology Discovery, is a technology used by Windows operating system to automatically discover devices on a network without having to know any information. When properly configured on the computer and the network device, LLTD will allow a user to find the new device on a map of the network in Windows Network Settings.