Troubleshooting - Procom SSU220RHN-GB User Manual

TROUBLESHOOTING

NOTE: BEFORE YOU SWITCH TO "ELECTRIC" CONTROL LEVEL FROM MANUAL CONTROL, YOU NEED
TO TURN THE KNOB TO "OFF" LEVEL FIRST AND WAIT FOR ONE MINUTE; THEN TURN THE KNOB TO
"ELECTRIC".
IN CASE "ELECTRIC" CONTROL LEVEL DOES NOT WORK, PLEASE TURN THE CONTROL KNOB COUN-
TERCLOCKWISE TO "OFF" LEVEL AND WAIT FOR ONE MINUTE.
WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch: do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
WARNING: Make sure power is turned off before proceeding.
WARNING: Turn off and let cool before servicing. Only a qualified service person should service and repair
heater.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
OBSERVED PROBLEM
No spark when IGN/OFF is pressed
Spark at ODS/pilot but no ignition
POSSIBLE CAUSE
1. No power to heater
2. No battery in remote control or
battery isn't correctly oriented
3. ON/OFF switch not ON
4. Wire is damaged or loose
5. Pilot electrode position is not cor-
rect
6. System halt
1. Gas supply turned off or equip-
ment shutoff valve closed
2. Air in gas lines when installed
3. Depleted gas supply
4. ODS/pilot is clogged
5. Gas inlet supply pressure not cor-
rect
6. Wire is damaged or loose
7. Pilot electrode position is not cor-
rect
8. Gas valve or regulator is damaged
20 20
REMEDY
1. Check the electric power
2. Place or replace the battery
3. Turn ON/OFF switch ON
4. Check the wire for damage and
make sure connection is tight
5. Replace Pilot
6. Place the control knob of manual
override on OFF position for at
least 5 minutes, then turn to
ELECTRIC position
1. Turn on gas supply or open equip-
ment shutoff valve
2. Press ON/OFF button again until
air is removed
3. Contact local gas company
4. Clean ODS/pilot (see Care and
Maintenance, page 18 )
5. Have qualified service technician
check inlet pressure
6. Check the wire and make wire
correct
7. Replace Pilot
8. Contact dealer