Troubleshooting - Procom SSU320RHN-GB Owner's Manual

NOTE: BEFORE YOU SWITCH TO "ELECTRIC" CONTROL LEVEL FROM MANUAL CONTROL,
YOU NEED TO TURN THE KNOB TO "OFF" LEVEL FIRST AND WAIT FOR ONE MINUTE,
THEN TURN THE KNOB TO "ELECTRIC".
IN CASE "ELECTRONIC" CONTROL LEVEL DOES NOT WORK, PLEASE TURN THE CON -
TROL KNOB COUNTERCLOCKWISE TO "OFF" LEVEL AND WAIT FOR ONE MINUTE.
WARNING: If you smell gas
Shut off gas supply.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
If you cannot reach your gas supplier, call the fire department.
WARNING: Make sure that pow -
er is turn off before proceeding.
OBSERVED PROBLEM
No spark when IGN/OFF is pressed
Spark at ODS/pilot but no ignition
ODS/pilot has flame but continues to
spark

TROUBLESHOOTING

WARNING: Turn off and let cool
before servicing. Only a qualified
service person should service and
repair heater.
POSSIBLE CAUSE
1. No power to heater
2. No battery in remote control or battery
isn't correct orientation
3. ON/OFF switch not ON
4. Wire is damaged or loose
5. Pilot electrode position is not cor -
rect
6. System halt
1. Gas supply turned off or equipment
shutoff valve closed
2. Air in gas lines when installed
3. Depleted gas supply
4. ODS/pilot is clogged
5. Gas inlet supply pressure not correct
6. Wire is damaged or loose
7. Pilot electrode position is not cor -
rect
8. Gas valve or regulator is damaged
1. Thermocouple connection loose
2. Low gas pressure
3. Dirty or partially clogged ODS pilot
4. Thermocouple damaged
5. Gas valve or regulator damaged
17
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
REMEDY
1. Check the electric power
2. Place or replace the battery
3. Turn ON/OFF switch ON
4. Check the wire for damage and make
sure connection is tight
5. Replace Pilot
6. Place the control knob of manual
override on OFF position for at least
5 minutes, then turn to ELECTRIC
position
1. Turn on gas supply or open equipment
shutoff valve
2. Press ON/OFF button again until air
is removed
3. Contact local gas company
4. Clean ODS/pilot (see Cleaning and
Maintenance, page 14 )
5. Have qualified service technician
check inlet pressure
6. Check the wire and make wire cor -
rect
7. Replace Pilot
8. Contact dealer.
1. Check that connectors are secure
on module
2. Contact local gas company
3. Clean ODS/pilot ( see Cleaning and
Maintenance , page 14)
4. Replace thermocouple
5. Contact dealer.