J. A. Roby SUROIT / RGV-25 Installation And Operation Manual

Direct-vented gas fireplaces
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INSTALLATION AND OPERATION GUIDE
DIRECT-VENTED GAS FIREPLACE
WHAT TO DO IF YOU SMELL GAS
Do not turn on any appliance.
Do not touch any electrical switch; do not
use any phone in your building.
From an external phone, call your gas
supplier immediately and follow their
instructions to the letter.
If your gas supplier is not available,
contact your local fire department.
Installation
and
service
performed by a qualified installer or by
the gas supplier.
If the information in these instructions are not followed
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
490, rue de l'Argon,Québec (Québec) CANADA G2N 2C9
must
be
Reviewed on September 1
Gas fireplace
Tel.: 418-849-8095
www.jaroby.com
CERTIFIED AS DIRECT VENT GAS
FIREPLACE : CSA 2.22-2012
st
, 2014
Fax: 418-849-0077
ANSI Z21.50-2012

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Summary of Contents for J. A. Roby SUROIT / RGV-25

  • Page 1 INSTALLATION AND OPERATION GUIDE DIRECT-VENTED GAS FIREPLACE WHAT TO DO IF YOU SMELL GAS Do not turn on any appliance. Do not touch any electrical switch; do not use any phone in your building. From an external phone, call your gas supplier immediately and follow their instructions to the letter.
  • Page 2 7 GAS FIREPLACES MODELS LOO / RGR-25 (INSERT) MOUSSON /RGCD-25 SUROIT / RGV-25 (RIGHT CORNER) (SEE THRU) PAMPERO / RGC-25 (CENTRAL) AUSTER /RGCG-25 SIROCCO / RGB-25 (LEFT CORNER) (PANORAMIC) MISTRAL / RGP-25 (PENINSULA)
  • Page 3 INTRODUCTION Read this manual before installing or using this product. Please keep this owner's manual for future reference. CONGRATULATIONS! You are now the owner of a J. A. ROBY gas fireplace. J. A. ROBY products are made with first grade components and materials and are put together by skilled professionals who care about the quality of their work.
  • Page 4: Table Of Contents

    SIROCCO / RGB-25 (PANORAMIC) WITH TOP EXIT ................. 28 3.1.1.15 PAMPERO / RGC-25 (PAMPERO) WITH TOP EXIT ................... 28 3.1.1.16 SUROIT / RGV-25 (SEE THROUGH) WITH SIDE EXIT ................29 3.1.1.17 SUROIT / RGV-25 (SEE THROUGH) WITH TOP EXIT ................. 29 3.1.2 CLEARANCE FROM COMBUSTIBLE MATERIALS ....................
  • Page 5 3.1.4 FACING MATERIALS ............................31 3.1.5 SHELF SIZE ..............................32 VENT INSTALLATION .............................. 32 3.2.1 INSTALLATION PRECAUTIONS ........................32 3.2.2 LOCATION OF WALL VENT OUTLETS ......................33 3.2.3 VENT CONFIGURATION ..........................34 3.2.3.1 LEGEND ..............................34 3.2.3.2 CONDITIONS THAT MUST ALWAYS BE MET ....................34 3.2.3.3 ELBOW EQUIVALENT FOR HORIZONTAL VENT LENGTH ................
  • Page 6 INSTALLATION CODE .............................. 52 GAS PRESSURE ............................... 52 PROCEDURE FOR CHECKING GAS PRESSURE FROM THE FIREPLACE VALVE ............53 CHECKING GAS LINES FOR TIGHTNESS ........................53 OPEN OR CLOSE MANUAL VALVE .......................... 54 ELECTRICAL INSTALLATION ....................54 WIRING .................................. 54 ELECTRICAL BOX ..............................
  • Page 7 CLEANING THE PILOT AND THERMOCOUPLE ......................67 BATTERY REPLACEMENT IN THE SMARTCASE ® ....................... 67 TROUBLESHOOTING ......................68 WARRANTY ..........................69...
  • Page 8: Safety

    SAFETY READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. THIS APPLIANCE MUST BE INSTALLED BY A CERTIFIED QUALIFIED TECHNICIAN IN ACCORDANCE WITH THE INSTRUCTIONS CONTAINED IN THE OWNER’S MANUAL PROVIDED BY THE MANUFACTURER AND IN COMPLIANCE WITH THE APPLICABLE LOCAL AND NATIONAL INSTALLATION STANDARDS ALSO WITH THE EFFECT BUILDING CODE.
  • Page 9: Safety Instructions

    INSTALLER: LEAVE THIS MANUAL WITH THE EQUIPMENT DO NOT DISCARD • This document contains important instructions for the installation, use and maintenance of the appliance. • You must read, understand and follow these instructions and details to ensure safe installation and use. •...
  • Page 10 • This appliance can be installed in any room of the house, provided that all local codes and installation instructions are followed. • The fireplace must be properly connected to a venting system. It is very important to correctly install the vent pipe to ensure the appliance is functioning properly.
  • Page 11: Use

    • This appliance must be used ONLY with the type of gas indicated on the rating plate. Do not use this unit with other gases unless if has been converted by a qualified technician. • To ensure optimal performance, it is recommended to use a propane/LPG tank with a capacity of at least 100 gallons (379 L).
  • Page 12: Fire Hazard

    1.2.3 FIRE HAZARD • Facing materials must be properly installed to prevent the risk of fire. • Make sure that no debris are blocking the cap as a restricted air flow affects gas combustion. • Close the manual shutoff valve before installing the devices to test valve pressure. These tests must be performed by a qualified technician.
  • Page 13: General Safety Information

    • Have the exhaust system and the fireplace inspected by a qualified technician every year before the heating season begins . • Use a gentle cleaner on the windows. Do not use abrasive products; abrasive products damage glass will damage the surface of the glass. THE INSTALLER MUST READ THIS MANUAL CAREFULLY BEFORE INSTALLING OR USING THIS APPLIANCE.
  • Page 14: Specifications

    SPECIFICATIONS TECHNICAL FEATURES This fireplace is intended for use with the type of gas specified on the rating plate. • These fireplaces are approved for installations without changes at altitudes up to 2,000 feet (609 meters) in the U.S. and 1,370 meters (4,500 feet) in Canada. •...
  • Page 15: Rating Plate

    RATING PLATE Certified as: Direct vent gas fireplace CSA 2.22-2012 ANSI Z21.50-2012 Do not use with solid fuel For use with glass door certified with this appliance only Not for use in Mobile Home LOCATION : Quebec, Qc, Canada Models : SERIAL NO.
  • Page 16 FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing properly damage, personal injury or loss of life. • A. This appliance is equipped with an If you cannot reach your gas supplier, call ignition device which automatically lights the fire department.
  • Page 17: Fireplace Dimensions

    FIREPLACE DIMENSIONS 2.3.1 LOO / RGR-25 (INSERT) 2.3.2 MISTRAL / RGP-25 (PENINSULA)
  • Page 18: Auster / Rgcg-25 (Left Corner)

    2.3.3 AUSTER / RGCG-25 (LEFT CORNER) 2.3.4 MOUSSON / RGCD-25 (RIGHT CORNER)
  • Page 19: Sirocco / Rgb-25 (Panoramic)

    2.3.5 SIROCCO / RGB-25 (PANORAMIC) 2.3.6 PAMPERO RGC-25 (CENTRAL...
  • Page 20: Suroit / Rgv-25 (See Thru)

    2.3.7 SUROIT / RGV-25 (SEE THRU) GAS FIREPLACE INSTALLATION Before starting the installation of the fireplace, make sure to read and understand section 1.2.1 describing the safety precautions to take when installing this appliance. This device is designed to operate with a remote control or a wall switch.
  • Page 21: Insert Installation Of The Gas Fireplace

    INSERT INSTALLATION OF THE GAS FIREPLACE • The framework should rest on top of the fireplace’s upper clearance post as well as on the air circulation boxes located on the sides and at the back of the unit (see section 3.1.3 TOP CLEARANCE.) •...
  • Page 22: Loo / Rgr-25 (Insert) With Side Exit

    3.1.1.2 LOO / RGR-25 (INSERT) WITH SIDE EXIT 3.1.1.3 LOO / RGR-25 (INSERT) WITH TOP EXIT...
  • Page 23: Loo / Rgr-25 (Insert) Corner Instalation With Top Exit

    3.1.1.4 LOO / RGR-25 (INSERT) CORNER INSTALATION WITH TOP EXIT 3.1.1.5 MISTRAL / RGP-25 (PENINSULA) WITH BACK EXIT...
  • Page 24: Mistral/ Rgp-25 (Peninsula) With Top Exit

    3.1.1.6 MISTRAL/ RGP-25 (PENINSULA) WITH TOP EXIT 3.1.1.7 AUSTER / RGCG-25 (LEFT CORNER) WITH BACK EXIT...
  • Page 25: Auster / Rgcg-25 (Left Corner) With Side Exit

    3.1.1.8 AUSTER / RGCG-25 (LEFT CORNER) WITH SIDE EXIT 3.1.1.9 AUSTER / RGCG-25 (LEFT CORNER) WITH TOP EXIT...
  • Page 26: Mousson / Rgcd-25 (Right Corner) With Back Exit

    3.1.1.10 MOUSSON / RGCD-25 (RIGHT CORNER) WITH BACK EXIT 3.1.1.11 MOUSSON / RGCD-25 (RIGHT CORNER) WITH SIDE EXIT...
  • Page 27: Mousson / Rgcd-25 (Right Corner) With Top Exit

    3.1.1.12 MOUSSON / RGCD-25 (RIGHT CORNER) WITH TOP EXIT 3.1.1.13 SIROCCO / RGB-25 (PANORAMIC) WITH BACK EXIT...
  • Page 28: Sirocco / Rgb-25 (Panoramic) With Top Exit

    3.1.1.14 SIROCCO / RGB-25 (PANORAMIC) WITH TOP EXIT 3.1.1.15 PAMPERO / RGC-25 (PAMPERO) WITH TOP EXIT...
  • Page 29: Suroit / Rgv-25 (See Through) With Side Exit

    3.1.1.16 SUROIT / RGV-25 (SEE THROUGH) WITH SIDE EXIT 3.1.1.17 SUROIT / RGV-25 (SEE THROUGH) WITH TOP EXIT...
  • Page 30: Clearance From Combustible Materials

    3.1.2 CLEARANCE FROM COMBUSTIBLE MATERIALS MINIMUM CLEARANCE WITH COMBUSTIBLE MATERIALS Glass doors to opposite 42" (107 cm) walls - All models 3" (8 cm) for the first 8 ft. of vent (unless protected by a Vent to walls - All models firewall) and 1"...
  • Page 31: Top Clearance

    3.1.3 TOP CLEARANCE Top clearance post are not installed when you receive your fireplace. They must be mounted before installing the unit. Eight machine screws are already placed on top of the fireplace where clearance post will go (2 screws per spacer). Please see the following illustrations.
  • Page 32: Shelf Size

    3.1.5 SHELF SIZE A shelf may be installed above the fireplace as long as it complies with the authorized dimensions. Non- compliance could result in a fire. SHELF SIZE (IN.) Distance from the Authorized shelf top of the fireplace depth Figure 3.1.5.b Figure 3.1.5.a VENT INSTALLATION...
  • Page 33: Location Of Wall Vent Outlets

    3.2.2 LOCATION OF WALL VENT OUTLETS Figure 3.2.2 Installation in CANADA Installation in the US Clearance above a slope, veranda, porch, terrace or balcony. 12 in. (30 cm) 12 in. (30 cm) Clearance to a window or door opening. 12 in. (30 cm) 12 in.
  • Page 34: Vent Configuration

    3.2.3 VENT CONFIGURATION 3.2.3.1 LEGEND - ≤: less than or equal - ≥: greater than or equal - <: less than - >: greater than - V: vertical rise - H: horizontal run 3.2.3.2 CONDITIONS THAT MUST ALWAYS BE MET •...
  • Page 35: Vent Section Lengths

    3.2.3.4 VENT SECTION LENGTHS Section lengths must be calculated as shown in the following picture: Figure 3.2.3.4.a Grey zone is the admissible vent lengths Figure 3.2.3.4.b...
  • Page 36: Wall Vent Installation

    3.2.3.5 WALL VENT INSTALLATION Figure 3.2.3.5.a Install the ventilation system in accordance with the manufacturer's instructions included with the components. (see 3.2.3). Install the unit in the desired location. Check to determine if studs, structural walls or rafters could pose a problem when fastening the vent system.
  • Page 37: Wall Outlet Configuration Example

    3.2.3.6 WALL OUTLET CONFIGURATION EXAMPLE ASSEMBLY WITH 1 90° ELBOW For a horizontal exhaust where Vt is between 6 in. and 16 in we have Ht < 4’ • Vertical rise V1 =0.5 feet. • Horizontal run H1 =4 feet. •...
  • Page 38: Roof Vent Installation

    3.2.3.8 ROOF VENT INSTALLATION If the vent is longer than 8 ft. it must be rigid to make installation easier. Start by determining where the outlet will be on the roof, and cut an opening that fits the firestop used. Be careful: the opening on the roof will be oval due to the angle of the roof.
  • Page 39: Assembly And Fastening Of Vent Sections

    Pass the vent vertically through the hole in the roof and fasten to the roof support. The top part of the vent must be at least 16 inches higher than the highest part of the hole. Make sure you have the correct flashing model; different models that will fit your roof’s slope are available at your retailer.
  • Page 40: Insulating Sleeve Installation

    INSULATING SLEEVE INSTALLATION All our gas fireplace models come with an 8 ft. insulating sleeve. It must be installed when assembling the vent with the fireplace. Before putting the vent in place and fastening it, slide the sleeve around it, leaving only a few inches of the vent exposed.
  • Page 41: Decorative Panel Installation

    DECORATIVE PANEL INSTALLATION To make brick pattern plate installation easier a notch is made at the bottom of the plate to pass over the burner without to remove it. But the surrounding burner plate or logs have to be removed. Otherwise you cannot install the brick pattern plates.
  • Page 42: Burner Removal

    BURNER REMOVAL • Remove the door as described in section 8.3.1. • Unscrew the screw located on the left of the burner (figure 3.6). • Move the burner completely to the left to remove the hose from the air/gas mixture box and lift it vertically. BURNER INSTALLATION To install the burner, place it completely on the left of the empty space located on the floor of the combustion SmartCase...
  • Page 43: Burner Surround Installation

    BURNER SURROUND INSTALLATION You can choose to install a platform with crushed glass or imitation logs around the burner. WARNING: It is mandatory to install either the platform or imitation logs around the burner to maintain the appropriate volume of the combustion chamber. Do not leave the space around the burner empty. 3.8.1 IMITATION LOG INSTALLATION Four log pieces are required to completely surround the burner (each one surrounds a corner of the burner).
  • Page 44: Safety Screen Installation

    SAFETY SCREEN INSTALLATION For maximum protection against burns that may be caused by touching the glass when the fireplace is turned on, get safety screens for every glass side of your fireplace from your retailer and install them as indicated in the figure below.
  • Page 45: Proflamme 2 Remote Control

    Figure 4.2.a Figure 4.1 PROFLAMME 2 REMOTE CONTROL The Proflamme2 remote control allows you to control the following functions on your gas fireplace: • Turning the main burner on/off. • Modulating the main burner flame (6 levels). • Controlling the thermostat and Smart thermostat functions. Technical data: •...
  • Page 46: Remote Control And Fireplace Synchronization

    Remote control’s LCD screen: CAUTION: The remote control and the receiver are radio frequency devices. Placing the receiver in or near metal may considerably reduce the range of the signal. 4.2.1 REMOTE CONTROL AND FIREPLACE SYNCHRONIZATION • Push button 1 (figure 4.2.1.b) completely to the right. •...
  • Page 47: Remote Control Setting

    4.2.2 REMOTE CONTROL SETTING Figure 4.2.2.a Temperature display: With the system off, press both THERMOSTAT and MODE buttons at the same time (see figure 4.2.2.a). Check the remote control’s LCD screen; a °C or °F symbol should have appeared at the right of the number indicating room temperature (see figure 4.2.2.b).
  • Page 48 Room thermostat: The remote control can act as a room thermostat. You can program a desired temperature on this thermostat to control the comfort level in a room. To activate this function, press the Thermostat button (figure 4.2.2.a). The remote control’s LCD screen will change to indicate that the room thermostat is turned ON. The set temperature will be displayed (figure 4.2.2.c).
  • Page 49 Definition: • CPI Mode: The CPI mode keeps the pilot turned on permanently, no matter if the burner is turned on or not. • IPI mode: During IPI mode, the pilot only turns on to ignite the main burner and when the fireplace is operating.
  • Page 50: Fireplace Conversion

    FIREPLACE CONVERSION To convert your propane gas fireplace to natural gas or vice versa, you need to contact your supplier to get the SmartCase ® required for the desired conversion. CAUTION: You can make the fireplace less powerful (reduce the number of BTUs, but you cannot make it more powerful due to the type of glass used.
  • Page 51: Installation Equipment Required For Gas Lines

    WARNING: Connection of gas lines to the appliance must be performed by a certified installer. Observe all local installation codes. CAUTION: Never connect the gas line directly to the fireplace operating on propane (LPG) or natural gas (NG). This system requires an external regulator (not supplied). Install the external regulator directly on the cylinder and adjust the pressure according to the table featured in section 6.4.
  • Page 52: Installation Code

    Note: The gas line connection can be made of a 3/8 in. (12 mm) rigid tube or an approved flexible connector. It is possible that other codes apply in your area. Please consult local authorities and the National Fuel Gas Code ANSI.z223.1, NFPA54 in force.
  • Page 53: Procedure For Checking Gas Pressure From The Fireplace Valve

    • The fireplace must be disconnected from the gas supply system when components that measure intake gas pressure are being installed. Once the gas supply is reconnected, check all connections as well as the gas meter (or tank) connected to the fireplace for tightness. Make sure there are no leaks (sees section 6.6). PROCEDURE FOR CHECKING GAS PRESSURE FROM THE FIREPLACE VALVE Output pressure of the automatic valve...
  • Page 54: Open Or Close Manual Valve

    OPEN OR CLOSE MANUAL VALVE To open or close manual valve, pull the little access panel at the base of the stove and turn the knob to the require position as shown on Figure 6.7 Figure 6.7 ELECTRICAL INSTALLATION WIRING Connecting the appliance is easy.
  • Page 55: Electrical Box

    ELECTRICAL BOX ® SmartCase The electrical box is used to power the the heat circulation fans. The box is equipped with two hook-ups and it must be wire to the home electric panel.
  • Page 56: Electrical Diagram Of The Smartcase

    ® ELECTRICAL DIAGRAM OF THE SmartCase...
  • Page 57: Thermodisc Box Installation

    THERMODISC BOX INSTALLATION Figure 7.4.a When installing your fan kit, you must install the thermodisc box. This box will turn fans on automatically when the fireplace reaches ideal temperatures. • To install the thermodisc box, open the small door located at the bottom of the unit.
  • Page 58: Use

    FIRST USE OF THE FIREPLACE 8.1.1 ODOR During the first fire, an odor caused by paint curing will be released. When you first use the fireplace, it is suggested to let it operate for several hours before turning on the fans (if you fireplace is equipped with fans). This will ensure proper curing of the paint.
  • Page 59: Pilot Flame

    • To turn your fireplace on, simply press the ON/OFF button on your remote control or place the wall switch in the ON position if your fireplace is not equipped with a remote control. • You will hear a beep: it means the fireplace received the signal. If you hear two beeps, it means the batteries ®...
  • Page 60: Extinction

    8.1.4 EXTINCTION To turn off the fireplace, simply press the ON/OFF button of the remote control or put the wall switch in the OFF position if your fireplace is not equipped with a remote control. You will hear a beep: it means the fireplace received the signal.
  • Page 61: Door Installation

    • Step 2: Lift up the tabs and completely remove the upper wing nuts. Figure 8.3.1.b • Step 3: Then carefully bring the door toward you to remove it completely (step 3). Figure 8.3.1.c 8.3.2 DOOR INSTALLATION • Step 1: Install the door and make sure it sits properly in its place.
  • Page 62: Installation And Removal Of Side And Back Window Frame

    • Step 2: Press firmly the door on the gas fireplace and tightly screw the wing nuts at the top of the door.(Figure 8.3.2.b) Figure 8.3.2.b • Step 3: Tightly screw the wing nuts at bottom of the door and close the access door.
  • Page 63: Installation And Removal Of Back Window Frame

    Model Side thermal Back thermal insulation insulation panel panel INSERT LOO / RGR-25 PENINSULE MISTRAL / RGP-25 LEFT CORNER AUSTER / RGCG-25 RIGHT CORNER MOUSSON / RGCD-25 PANORAMIC SIROCCO / RGP-25 CENTRAL PAMPERO / RGC-25 SEE THRU SUROIT / RGV-25...
  • Page 64: Side Thermal Insulation Panel Installation

    8.5.1 SIDE THERMAL INSULATION PANEL INSTALLATION Screws are already in place and include with your appliance. Untighten it not completely. Two groves are cut into the top tabs to insert it easily. (Figure 8.5.1 Detail A) Put the tab behind the bottom frame and align the screws into the grooves and tighten it enough to keep in place the thermal insulation panel...
  • Page 65: Back Thermal Insulation Panel Installation

    8.5.2 8.5.2 BACK THERMAL INSULATION PANEL INSTALLATION Screws are already in place and include with your appliance. Untighten it not completely. Two groves are cut into the tabs to insert it easily. Put the tab behind the bottom frame and align the screws into the grooves and tighten it enough to keep in place the thermal insulation panel (Figure 8.5.2)
  • Page 66: Ventilation System

    VENTILATION SYSTEM An inspection of the vent pipes should be part of the annual maintenance visit. The vent system must not be blocked. The instructions of the vent system manufacturer can provide specific details regarding the inspection of the system. Any disassembled section must be reassembled sealed as required. CLEANING THE GLASS WARNING: Do not clean the glass when hot.
  • Page 67: Cleaning The Pilot And Thermocouple

    CLEANING THE PILOT AND THERMOCOUPLE The pilot flame can create a carbon deposit on the pilot and thermocouple. To remove that deposit, use a steel wool and gently scrub the metal parts. This will make ignition more efficient. Figure 9.5 ®...
  • Page 68: 10. Troubleshooting

    10. TROUBLESHOOTING Problem Possible causes Solutions 1A. The remote control is not properly 1A: Refer to section 4.2.1 of this manual and synchronized with the fireplace. synchronize the remote control. 1. When I press the ON/OFF button 1B. The batteries are installed incorrectly in the 1B: Check if batteries are properly positioned on the remote control, there is no ®...
  • Page 69: Warranty

    WARRANTY J. A. ROBY GAS FIREPLACE LIMITED LIFETIME WARRANTY The following materials and workmanship in your new J. A. ROBY gas fireplace are warranted against defects for as long as you own the fireplace. This cover: • Combustion chamber Burner •...

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