Solving Software Problems - HP EliteOne 705 G1 Maintenance & Service Manual

Cannot automatically launch Internet programs.
Cause
You must log on to your ISP before some programs will start.

Solving software problems

Most software problems occur as a result of the following:
●
The application was not installed or configured correctly.
●
There is insufficient memory available to run the application.
●
There is a conflict between applications.
● Be sure that all the needed device drivers have been installed.
● If you have installed an operating system other than the factory-installed operating system, check to be
sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause
ROM issue - POST error has occurred.
ENWW
Solution
Log on to your ISP and launch the desired program.
Solution
Observe the beeps and LED lights on the front of the computer.
See Appendix A, POST error messages on page 157
possible causes.
See the Worldwide Limited Warranty for terms and conditions.
Solving software problems 143
to determine