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Error codes, part 2
Error # Error message shown in
the display
11
12
14
20
E20 MOTOR 1 (O)
SCAN DRIVE
21
Error 21 Motor 1:
Transport locked
30
31
32
33
55
E55 WRONG S2N HW
CCD PORTS
56
Error 56: S2N Board: wrong
revision
Manual
Error message sent to
application
Setting does not exist.
Invalid user docsize.
Invalid resolution or color
mode.
Motor 1 (Scan drive): End
switch permanently open.
Motor 1 / PCI 1 (Box drive):
Transport locked
File format not supported.
Preview not possible
Invalid color conversion
No image available
Wrong S2N board detected
(not enough CCD ports)
Wrong S2N Board detected
(Revision not OK)
Problem description
The settings does not exist.
The size of the user format is invalid.
Either the resolution or the color
mode is invalid.
The home position switch is
permanently open. The mechanics of
the corresponding motor could be
blocked or the switch/cable is
defective.
The specified file format is not
supported or it is invalid in
combination with the color mode.
The application specified an invalid
preview scale. Not all scale factors
are allowed with all image sizes.
The application changed the color
depth between scanning and image
transfer and a conversion between
these modes is not possible.
Example: scan in binary, then
changed color mode to truecolor.
The application attempted to get an
image from the scanner and there
was no scan since the device was
turned on.
The S2N board found is not the right
one for this device. Error can occur
after a repair/exchange. Exchange
with correct board.
The S2N board found is not the right
one for this device. Error can occur
after a repair/exchange. Exchange
with correct board.
Page 89
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