Dear Customer, We congratulate you on the acquisition of this innovative product from Image Access. We at Image Access are proud of the work we do; it is the result of our extremely high standards of production and stringent quality control.
Printed in Germany. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Image Access is prohibited. Scan2Net® is a r egistered trademark of Image Access. Other designated brands herein are trademarks of Image Access.
New: Chapters B.3.7 “White Balance” and B.3.8 “Brightness Correction”. December 2011 Update Technical Data. As an ENERGY STAR® Partner, Image Access has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Setup and Assembly Manual Page 5...
A.11 WideTEK 25 Touch Panel .................. 21 A.11.1 Starting the WideTEK 25 from Stand-By Mode A.11.2 Turning-off the WideTEK 25 by the Touch Panel A.12 Network IP Address ................... 23 A.12.1 Adapting the IP address with the Touch Panel A.13 Optical Adjustment .....................
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Separating Device Cover from Device Body ............48 Assembling the Device Cover to the Device Body ..........52 C.2.1 Assembling the Glass Plate Cover Cleaning the WideTEK 25 Scanner ..............54 C.3.1 Cleaning the Outside of the Glass Plate C.3.2 Cleaning the Inside of the Glass Plate Scan Test Targets ....................
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Table of Content, part 3 Recovery Function ..................... 59 C.6.1 Important Notes Before Recovering to Factory Defaults C.6.2 How to Recover to Factory Defaults Troubleshooting Matrix ..................62 Error Codes and Warnings ................63 C.8.1 Error Codes C.8.2 Warnings C.8.3 Information D Technical Data ---------------------------------------------------------------- 66 Scanner Specifications ..................
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Table of Pictures Picture 1: Scanner WideTEK 25 in transport box .............14 Picture 2: Position of transportation locks ................15 Picture 3: Removing the transportation lock ..............15 Picture 4: Inserting the transportation lock ...............16 Picture 5: Minimum distances ..................17 Picture 6: Back of WideTEK 25 ..................19 Picture 7: Connectors on the WideTEK 25 ...............19...
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Picture 55: Network Analyzer screen ................57 Picture 56: IP address for testing ..................58 Picture 57: Network Analyzer test result ................58 Picture 58: Recovery Key ....................59 Picture 59: Connectors on the WideTEK 25 ..............60 Page 10 Setup and Assembly Manual...
All approval marks can be found on the type label of the device. General Notice This manual describes the functions of a complete equipped WideTEK 25 scanner. If your device is not equipped with all features, deviations are possible. Page 12...
13. Always turn the power off and unplug the power cord from the wall receptacle before cleaning the scanner. 14. When cleaning, only use Image Access approved cleaners. Do not use any type of solutions, abrasives, or acids such as acetone, benzene, kerosene, mineral spirits, ammonia, or nitric acid.
Picture 1 shows the transport box including all material which comes with the scanner. Picture 1: Scanner WideTEK 25 in transport box Scanner WideTEK 25. Plastic bag with “Recovery Key” and cable set. The cable set consist of: Network cable.
The Transportation Locks A.6.1 Removing the Transportation Locks Attention The transportation locks have to be removed before initial start-up of the device! The transportation locks are located at the back of the scanner. A label marks each transportation lock. Picture 2: Position of transportation locks Turn the transportation locks counterclockwise to remove them.
Switch off the WideTEK 25 at the main power switch (see Picture 7). Picture 4: Inserting the transportation lock Insert carefully the transportation locks which come with the scanner.
Do not operate the scanner in an area that has poor air circulation and/or that is non- ventilated. Place the WideTEK 25 on a f lat and s olid base. The load bearing capacity of the base must correspond to the device weight.
Recommended is a micro fiber cloth. After cleaning dry the glass plate with a soft cloth. Repair There are not any parts of the WideTEK 25 scanner which can be repaired by Note: the user. All repairs should be done only by a trained technician.
All connectors are positioned at the right side of the back of the housing, seen from the operator’s view (i.e. from the front of the scanner). Picture 6: Back of WideTEK 25 Picture 7: Connectors on the WideTEK 25 1. Power connector and main power switch 2. Serial connector 3.
A.10.1 Connecting to the Network Insert the network cable (delivered with the scanner) into the network cable connector (Picture 7, #5). Connect the other side of the cable to a plug-in of an existing network. Alternatively the scanner can be connected directly to a c omputer with network card by using the crossover cable.
A.11.1 Starting the WideTEK 25 from Stand-By Mode When the WideTEK 25 is in stand-by mode, it can be started by tapping the touch panel on any arbitrary position. The touch panel lights up and a rotating hourglass indicates that the start sequence is running.
The main power switch should only be used before the scanner is disconnected from the electrical outlet. To turn off the WideTEK 25, press and hold the Stop button on the touch panel. While the Stop button is held, a counter in the button shows the remaining time until the WideTEK 25 is powered down.
Adapting the IP address with the Touch Panel When the WideTEK 25 is in stand-by mode, it can be started by tapping the touch panel on any arbitrary position. The touch panel lights up and a rotating hourglass indicates that the start sequence is running.
Tap on the field IP Address. The menu in the touch panel changes and s hows the Network setup mask. Picture 11: Network parameters Tap on the line to be changed, e.g. the Address line. The touch panel will show the following: Picture 12: Numerical keyboard Enter the values with the displayed numerical key board.
The white balance function is the most important function for consistent image quality. To ensure optimal performance, the WideTEK 25 should be calibrated in regular intervals to compensate for light degradation, variations in the paper quality of the documents to be scanned, and other long term effects;...
A.13.1.2 Performing the White Balance Adjustment Start the scanner as described in chapter A.11.1. While the start sequence is running, tap on the touch panel at least three times successively. At the end of the start sequence the touch panel shows the menu Self Test 1 (Picture 10). Tap on the field White Balance to activate the adjustment process.
While the white balance adjustment is running, the touch panel shows a progress indicator. Picture 16: Progress indicator At the end of the measurement the result will be displayed in the touch panel. Tap on the field Finish to return to the menu Self Test 1.
Software Setup Essentially, the scanner is a web server and comes with its own HTML-based user interface. To access a Scan2Net scanner, any standard web browser can be utilized. Start Screen of the Scan2Net User Interface Start your browser. Enter the IP address of the scanner. The default IP address of the scanner: 192.168.1.50 The start screen of the integrated user interface will be displayed.
This level allows the user to get some status information of the User WideTEK 25 scanner. These are e.g. the firmware version, the remaining lamp operating time, system information, and many more. Furthermore it allows setting a few basic parameters.
Poweruser Login Level For the following setup steps choose the login level Poweruser . Default user name and default password for this login level are "Poweruser". Note: Please consider that both the user name and the password are case-sensitive and that the first letter of both the user name and password are upper case.
Please notice: The description of the User Settings can be found in the operation manual, chapter The SetupScreen. B.3.1 Setting the Network Parameters Find the section and click on the Network Configuration button. Base Settings Picture 21: Network parameters of the scanner The screen shows a list of links to the network configuration sub-menu.
B.3.1.1 IP Configuration Method Click on the link IP Configuration Method. The screen shows the current setting. Click on t he selection arrow to select between DHCP and Manual. Manual: Enter all network parameters corresponding network, where the scanner is used. DHCP: The network parameters will be set automatically by using a DHCP server.
B.3.1.3 Domain Name Server Set the values for • the domain name • the primary DNS server • the secondary DNS server Picture 24: Values for Domain Name Server B.3.1.4 SMB Settings Set the values for • SMB Hostname • SMB Workgroup •...
B.3.2 Adjust Time & Date In the Poweruser main menu screen (Picture 20) locate the section Settings. Click Base on the button Adjust Time & Date . Picture 26: Adjust Time and Date screen Select the time format. NTP Server Select if the time should be adjusted automatically at system start.
B.3.3 Sound System Locate the section in the Poweruser main menu screen and c lick Base Settings the Sound System button. Picture 27: Sound System screen This menu allows to • set the volume, • upload additional sound files to the scanner, •...
B.3.3.1 Set Volume Click on the button Set Volume . Picture 28: Volume level displayed To set the volume level, click on the desired percentage value in the list left beside the graphic symbol. The symbol color changes depending on the selected value. Up to 30% Up to 60% 70% or higher...
B.3.3.2 Sound Files Additionally sound files can be upl oaded to the already installed sound files. The data format of the sound files is WAV. The list of the installed sound files will be displayed. Picture 29: List of installed sound files Click on the loudspeaker symbol to listen to the sound over the integrated loudspeakers of the scanner.
B.3.3.3 Link Events A sound can be as signed to various action items. This will be p layed every time the condition occurs. The default setting can be overwritten. Click on the button Link Events Picture 30: Link sounds with events The list shows the all events and the respective sound, which is linked to it.
B.3.4 Firmware Update The Image Access Customer Service Portal at http://service.imageaccess.de offers downloads of firmware updates for every Scan2Net scanner. As a registered user, log in with your personal login name and password. Select Actions S2N Device Updates to download the current firmware version. Enter the serial number of your scanner and the version number of the firmware installed on the scanner.
Click the button Send File to update the scanner’s firmware. Important: Do not switch off the scanner while executing the firmware update! The update sequence can last a few minutes. When the update is running, no messages will be displayed on the screen. After the firmware is successfully updated, the screen displays a summary.
B.3.5 Install ICC Profiles Find the section in the Poweruser main menu screen and g o Updates & Uploads to ICC Profiles . Select either Scanner Profile or Printer Profiles . Picture 33: Select ICC Profile The ICC profiles data will be integrated into the image files. ICC profiles match the color space between scanner and i maging software or the color space between scanner and printer.
B.3.5.1 Scanner Profile If a scanner ICC profile is already installed, the status line will display the message: A scanner ICC profile is installed To get detailed information about the profile, click the link Information. All information about the scanner profile will be listed in the status screen. Picture 34: Scanner Profile status screen To upload a scanner ICC profile, click at the Search...
B.3.5.2 Printer Profiles Click on the link to list the installed printer profiles. Printer Profiles Picture 35: Printer ICC profile list Click on the info icon to get detailed information about the printer ICC profile. Picture 36: Content of printer ICC profile Setup and Assembly Manual Page 43...
To upload a printer ICC profile, click at the Search button in the section Upload new ICC profile Picture 37: Upload new ICC profile Select a previously downloaded ICC file. With Send File the ICC profile will be transferred to the scanner. It will be added to the list of printer ICC profiles.
“Key”. Picture 38: List of options Additional keys can be purchased in the Image Access Customer Service Portal (CSP). Enter the new key completely without blanks or spaces followed by the Apply button. The title of the option now turns to green color. If it does not turn to green, the key is invalid or does not belong to this specific scanner or option.
B.3.7 White Balance Find the section in the Poweruser main menu screen and click Adjustments & Support on Adjustments . The next screen shows the title of two measurement methods. Click on White Balance . Picture 39: Measurement methods The next screen shows how the test target WT36-Z-02-A must be positioned at the upper margin of the glass plate.
B.3.8 Brightness Correction This function allows adjusting the gain of the brightness correction in an +/- 2 (dB) interval. Negative values reduce the brightness, positive values increase the brightness. Find the section in the Poweruser main menu screen and click Adjustments &...
Maintenance, Tests and Troubleshooting Separating Device Cover from Device Body Disconnect the power cable before doing any maintenance to the device. At first remove the glass plate cover. Two hinges hold the glass plate cover at the device cover. Each hinge has three screws which hold it at the device cover. Use a Phillips screwdriver to remove the two screws on the left and right position.
After the six screws have been removed the device cover must be lifted and pulled a little at the front side as shown in the picture below. Picture 44: Lift and pull the device cover The device cover has six alignment pins on its front side. For easy orientation the position of the alignment pins are marked in the above picture by the six white crosses.
Hold the device cover at the left and right side and lift it up in the arrow direction as shown in the pictures below. Picture 46: Lifting the device cover in arrow direction Picture 47:Separating device cover from device body Because of the limited cable length it is recommended to place the device cover on the front part of the device body.
Disconnect the audio cable … Picture 48: Disconnecting audio cable … and the signal cable. Picture 49: Disconnecting the signal cable After both cables are disconnected place the device cover with the glass plate down onto a flat and stable base. Setup and Assembly Manual Page 51...
Assembling the Device Cover to the Device Body The device cover is assembled to the device body in reverse order as described in the previous chapter C.1. First connect the audio cable (Picture 48) and the signal cable (Picture 49) to the touch panel board.
C.2.1 Assembling the Glass Plate Cover The glass plate cover has two adjustable hinges. These hinges avoid an undamped moving of the glass plate cover. The middle screw allows to set the damping force of the hinge. Position the hinges of the glass plate cover over the threaded holes. Assemble each hinge by using two Phillips head screws in the left and right borehole.
To clean the inside it is necessary to remove the device cover from the device body. See chapter C.1 for a detailed description of the necessary steps. To clean the glass plate use the microfiber cloth which is delivered with the WideTEK 25 scanner or a fluff-free cloth.
Scan Test Targets With the help of this function, the user can scan either a CSTT target or an IT8 target. The targets are used to analyze specific features of the scanner’s camera and i nternal parameters. Some CSTT test target are delivered with the scanner. In the Poweruser main menu screen find the section Support.
C.4.2 Scan IT8 Test Target When Scan IT8 Test Target is selected, the next screen shows how to position the target on the document table. Place the IT8 test target with the printed side on the glass plate. Note: The picture on the screen shows the target with the printed side up. This is only to help identifying the test target.
Network Analyzer This function provides information about the data transfer speed of the network where the Scan2Net scanner is installed. Locate the section in the Poweruser main menu screen and Adjustments & Support click the Network Analyzer button. Picture 55: Network Analyzer screen Click on the Perform Speed Test button and enter the IP address of the device which should be the target for the test.
Click the Perform Test button to start the test. Picture 56: IP address for testing The test results will be displayed in a diagram. Picture 57: Network Analyzer test result Page 58 Setup and Assembly Manual...
Recovery Function The recovery function helps to set all device parameters to factory defaults after a fatal system breakdown. The recovery key is necessary to invoke the recovery procedure. A recovery key is delivered with every device, it is marked with the label Recovery. Picture 58: Recovery Key The recovery function resets the IP address to the factory default value of Important:...
5. Network cable connector Picture 59: Connectors on the WideTEK 25 2. Plug the recovery key into the serial connector (detail 2 in the above picture) at the connector panel. 3. Power the device up via the start button.
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7. Change the network parameters to the values which were used before running the recovery sequence. Select Setup Device Poweruser . Locate the section S2N Base Settings click the button Network . Enter the values for IP address, subnet mask, and default gateway.
Troubleshooting Matrix Fields with a light blue background need the power user access level. All other fields are available to all users. Problem Possible cause Action The touch screen does not No power Check main outlet, power cord, power- show the stand-by message. on switch on the left side of the device.
Error Codes and Warnings The scanner does report error conditions on the display and through the API. Some errors are only sent to the API. A green problem description signals that operation of the scanner is still possible although the error will have an influence on the behavior or quality of the scanner. A problem description in red marks an errors which will stop the scanner and inhibits further scanning.
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Error codes, part 2 Error # Error message shown in Error message sent to Problem description the display application File format not supported. The specified file format is not supported or it is invalid in combination with the color mode. Preview not possible The application specified an invalid preview scale.
Error codes, part 3 Error # Error message shown in Error message sent to Problem description the display application Error 70: Camera 2 adc error. Test data transfer through analog ADC error camera 2 digital converter failed. Check cables / connectors to camera 2. General keyboard error General keyboard error.
Technical Data Scanner Specifications Optical System Maximum document width 25 x 17.7 inches / 635 x 450 mm Resolution 1200 dpi Sensor type Two tricolor CCDs, encapsulated and dust- proof 12 bit grayscale (internal resolution) 36 bit color (internal resolution) Sensor resolution 45,000 pixels (2x 22,500) Scan modes...
Electrical Specifications This device is Energy Star compliant. Voltage 100–240V AC Frequency 50/60 Hz Power Consumption Sleep 0.1 W Stand-by Ready to scan, lamps off 60 W Scanning 80 W Dimensions and Weight Scanner outer dimensions 160 x 1026 x 782 mm (H x W x D) 6,3 x 40,3 x 30,8 inch Weight of scanner 41 kg...
Image Access GmbH Hatzfelder Strasse 161 – 163 42281 Wuppertal, Germany herewith declares that the Product: WideTEK 25 Scanner Model Designation: WT25 –XXX XXX represents the device version number and configuration details) Serial number: is in conformity with the following European standards and IEC directives:...
FCC Declaration of Conformity Responsible party: Image Access GmbH Hatzfelderstrasse 161 – 163 42281 Wuppertal, Germany Product: WideTEK 25 Model Designation: WT25 –XXX XXX represents the device version number and configuration details) For unique identification of the product configuration, please submit the 12-digit serial number found on the product to the manufacturer.
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For your notes Page 70 Setup and Assembly Manual...
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