Verizon Delphi Connect 4G LTE ACT233L User Manual page 573

email, you need to ensure your email address is entered correctly in the settings area for email.
10. Why do I see multiple geo-fence alerts at about the same time when I crossed the geo-fence
only once?
Geo-fence detection depends on a number of factors, including the tolerance of the GPS
system, the size of the geo-fence and how close the vehicle is to the edge of the geo-fence. As a
result, you may see multiple alerts for one crossing.
11. Why did I receive a geo-fence alert even though I didn't move my vehicle?
Geo-fence detection depends on a number of factors, including the tolerance of the GPS
system, the size of the geo-fence and how close the vehicle is to the edge of the geo-fence. To
minimize false alerts, you can increase the size of the geo-fence, a minimum radius of 0.1 mile is
recommended, and you can center the geo-fence on where you normally park your vehicle.
12. Is there a limit on how many email addresses or mobile phone number I can enter to receive
notifications?
No, you can enter as many email addresses and mobile phone numbers as you wish.
What is the approximate time to receive an alert notification through email or a text message?
The email or text messages are sent as soon as they are communicated from your module to the
cloud server. Cellular coverage at the vehicle location can affect how quickly an alert is
communicated to the server. In addition, the time for the notification to reach your inbox or
phone can vary due to network delays. In general, most notifications are received within
minutes after the alert.
13. Can I select my own username?
Yes, as long as it is not already in use. Your username must be a minimum of 1 character, a
maximum 75 characters. It must not contain any of the following characters: $ & + ( ) / : ; = ? @
(space character) " < > # % { } | \ ^ ~ [ ] `
14. What are the rules for a valid password?
Your password must be a minimum of 6 characters, must contain at least 1 number, and is
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