Verizon Delphi Connect 4G LTE ACT233L User Manual page 576

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28. Why doesn't my VIN or my make, model and year of my vehicle show up on my Dashboard
page?
Not all vehicles report VIN to the module. For those which do not, you will see the word "Vehicle"
followed by a number, such as "Vehicle 1. " You can update your vehicle information by entering
the VIN or the make, model and year of your vehicle yourself. In the mobile app, navigate to the
Settings menu, select Vehicle Settings, select the vehicle you wish to edit, and then select Edit.
On the website, click the name of the vehicle at the top of the screen.
29. Why doesn't fuel data show on my Dashboard page?
Not all vehicle manufacturers report fuel level to the module. Refer to the fitment guide at
delphiconnect.com/fitment.
30. Why isn't the data on my Dashboard page right?
To view the latest vehicle data, use the Refresh feature. The time and date of the last refresh is
displayed.
31. Do I need a Smartphone to use the Delphi Connect system?
No, once you set up your Delphi Connect account, you can sign in to it through the Internet by
visiting mycar.delphi.com.
32. How many geo-fences can I set?
You can set a maximum of 6 geo-fences per vehicle.
33. How do I create geo-fences in different states?
You can create geo-fences in any location you wish using the geo-fence feature on the website
or the smartphone app.
34. Can I create a geo-fence by using an address or business name?
Yes, when creating a new geo-fence, you can enter an address or business name to locate where
you wish to create a new geo-fence.
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