Verizon Delphi Connect 4G LTE ACT233L User Manual page 572

may actually be going just under the speed the speedometer indicates. To see the alert in the
mobile apps or website, you may need to refresh the data using the refresh data. To receive an
notification via email, ensure your email address is entered correctly in the settings area for
notifications.
6. How do I turn on e-mail notifications for alerts?
Email notifications can be configured for any alert. To receive a notification you need to have
the correct alert conditions occur, and you need to ensure there is a valid email address entered
under the Notifications settings. To edit your email notifications on the mobile app, on the
Settings menu, select Vehicle Settings then select the vehicle you want to configure and then
select Alerts and Notifications for the vehicle. On the website, make sure you are viewing the
vehicle you want to configure; on the Settings menu select Manage Alerts and then select the
alert you want to configure.
7. How do I stop receiving alert notifications in my e-mail?
You can remove individual email addresses to stop sending notifications to that email address.
To edit your email notifications on the mobile app, on the Settings menu, select Vehicle Settings
then select the vehicle you want to configure and then select Alerts and Notifications for the
vehicle. On the website, make sure you are viewing the vehicle you want to configure; on the
Settings menu select Manage Alerts and then select the alert you want to configure. In addition,
for geo-fences, you can deactivate the entire geo-fence in which case, no alerts or notifications
will be generated for that geo-fence. Further, you can deactivate the entry and exit from that
geo-fence independently if you wish. A deactivated alert will not generate notifications.
8. Why don't I receive any e-mail alert notifications?
To receive alerts you need to have the correct driving conditions occur and you need to ensure
there is a valid email address entered under the settings area for Alerts and Notifications.
9. I crossed a geo-fence, why didn't I receive an alert?
Geo-fence detection depends on a number of factors, including the tolerance of the GPS
system, the size of the geo-fence and how close the vehicle is to the edge of the geo-fence.
Because of this, in some cases, a geo-fence crossing may not be detected. To get an alert via
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