Verizon Delphi Connect 4G LTE ACT233L User Manual

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Delphi Connect 4G LTE

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Summary of Contents for Verizon Delphi Connect 4G LTE ACT233L

Page 1 User Guide Delphi Connect 4G LTE...
Page 2: Table Of Contents
Table Of Contents Welcome .................................11 Is My Vehicle Compatible? ..........................12 Package Contents ..............................13 Equipment Overview ............................13 System Requirements ............................14 Installation Requirements ..........................14 First-Time Setup Using Smartphone App ....................15 Find Your Vehicle’s OBD Connector Port ....................20 Need help finding your vehicle’s OBD Connector Port? ................20 Install Your Module .............................22 Initiate Module Setup ............................23 Verify Module Setup ............................24...
Page 3 Location .................................52 Hide/Show Vehicles on the Location Map ..................55 Map View ...............................57 View Geo-Fences ............................58 Find My Car ..............................59 Find All My Cars ............................60 Navigate to Vehicle ...........................61 Programmable Odometer ........................62 Managing Geo-Fences ..........................64 Create a Geo-Fence Using the Map .....................64 Create a Geo-Fence by Searching for an Address or Business Name ........70 Edit an Existing Geo-Fence ........................78 Delete an Existing Geo-Fence .......................83...
Page 4 Change Username ............................130 Change Password ............................132 Vehicle Nicknames and Descriptions ....................134 Modify Vehicle Nickname ........................135 Modify Vehicle Description ........................138 Select Notification Language ........................141 Select Unit of Measure ..........................143 Module Management ..........................145 View Modules Associated with Your Account .................145 Add a Module to Your Account ......................146 Remove a Module from Your Account ....................150 Vehicle Settings ............................153 Review Your Vehicle Information ......................153...
Page 5 View Hotspot Data Usage ........................217 View, Block and Unblock Connected Devices ..................218 Modify Administrator Password ......................219 Modify Hotspot Timeout .........................220 Backup and Restore Hotspot Settings ....................221 Settings .................................221 Modify Basic Hotspot Settings ......................222 Modify Advanced Hotspot Settings ....................223 View Hotspot Support Information ....................226 About Section ..............................237 Locating Your OBD Connector ......................237 Reviewing the Terms of Use and Privacy Policy ................239...
Page 6 Delete an Existing Geo-Fence .......................284 Enable or Disable a Geo-Fence ......................287 Live Tracking ..............................289 Alerts ................................291 Health ................................295 Performing a Diagnostic Code Scan on Your Vehicle ..............296 Clearing Diagnostic Codes ........................297 Recent Trips ..............................299 Key Fob Pairing ............................302 Key Fob Pairing Without VIN........................309 Pair Smartphone Bluetooth®...
Page 7 Edit Your Vehicle Information .......................358 Configuring Reports ..........................362 Configuring the One Time Report ......................362 Configuring the Recurring Report .......................367 Configuring Alerts .............................372 Configuring the Geo-Fence Alerts .......................372 Configuring the Geo-Fence Alerts .......................372 Configuring the Geo-Fence Alerts .......................372 Configuring the Speed Alert ........................379 Configuring the Motion Alert ........................385 Configuring the Engine RPM Alert .......................391 Configuring Notifications ........................397...
Page 8 About Section ..............................440 Locating Your OBD Connector ......................440 Reviewing the Terms of Use and Privacy Policy ................442 Logout ................................444 Using the Delphi Connect Website .......................445 Accessing the Website ..........................445 Forgot Username or Password ......................445 Navigating Around .............................449 Selecting Your Vehicle ..........................450 Vehicle Settings ............................453 Edit Your Vehicle Information .......................453 Vehicle Nicknames and Descriptions ....................456...
Page 9 Health ................................495 Performing a Diagnostic Code Scan on Your Vehicle ..............496 Clearing Diagnostic Codes ........................497 Recent Trips ..............................499 Key Fob Pairing ............................500 Key Fob Setup without VIN ........................504 Username Menu ............................507 User Settings, Notification Language and Units of Measure ...........508 Settings .................................510 Module Management ..........................510 View Modules Associated with Your Account .................511...
Page 10 View, Block and Unblock Connected Devices ..................558 Modify Administrator Password ......................559 Modify Hotspot Timeout .........................560 Backup and Restore Hotspot Settings ....................561 Settings .................................561 Modify Basic Hotspot Settings ......................562 Modify Advanced Hotspot Settings ....................563 View Hotspot Support Information ....................566 Frequently Asked Questions ..........................571 Status LED and Troubleshooting ........................587 Understanding the Status LED Indicators ....................587 Troubleshooting ..............................589...
Page 11: Welcome
Welcome You are about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle. When combined with Delphi Connect smartphone app or website, you can: • Check the health and status of your vehicle, decode a “check engine light” •...
Page 12: Is My Vehicle Compatible
Is My Vehicle Compatible? The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs and minivans) sold in the United States including domestic, Asian and European imports. Before you start installation, please visit connectedcar.delphi.com/fitment to make sure your vehicle is compatible with the Delphi Connect system.
Page 13: Package Contents
Package Contents The package you purchased should contain the following items. Please contact Verizon Wireless if any of the items are missing or damaged. Product Safety & Get to Know Warranty Your Device Information Delphi Connect System Delphi Connect System •...
Page 14: System Requirements
• Relocation Kit , if needed (refer to the fitment guide for a recommendation) • An activated Delphi Connect module with a qualified Verizon Wireless service plan If you do not have a Verizon Wireless service plan, please visit vzw.com/certifieddevice activate this product before starting installation.
Page 15: First-Time Setup Using Smartphone App
First-Time Setup Using Smartphone App Download Delphi Connect Smartphone App 1. Launch your smartphone’s app store—either Google Play Store for Android or Apple’s App Store for iPhone. 2. Search for the Delphi Connect app and download it to your smartphone. Sign In to Your Delphi Account 1.
Page 16 Password are located on the product label. The SSID is the network name that your device will broadcast for the hotspot. It will look like Verizon-ACT233L-12AB where 12AB will be four characters specific to your module. Enter the SSID and Password here. You will need them later to verify that the hotspot is working.
Page 17 On iPhone:...
Page 18 5. When prompted, change your Username and Password, to something easy to remember but difficult for other people to guess. Passwords must be at least six characters long and include at least one number. Usernames must be at least one character long and do not have to include a number.
Page 19 6. You will see the following screen after successfully changing your username and password. 7. Now you’re ready to install the module in your vehicle. Note: The Delphi Connect smartphone app will remain logged in to your vehicle indefinitely, unless you log out using the Log Out feature. Note: The Delphi Connect smartphone app will be updated periodically and you will receive notification of updates via standard Android and iOS app update notifications.
Page 20: Find Your Vehicle's Obd Connector Port
Find Your Vehicle’s OBD Connector Port The OBD connector is usually located on or under the dash, on the driver’s side. Other possible locations are the center console area or inside the glove compartment. Need help finding your vehicle’s OBD Connector Port? 1.
Page 21 4. You will see a picture of the location of your OBD II connector. Note: If needed, you can access the OBD Locator from the smartphone app or website at any time. In the smartphone app, this feature is located in the Side Menu under Settings > About > OBD Locator...
Page 22: Install Your Module
The process will take less than 5 minutes. Note: The first time the module connects to the Verizon network, it will perform a one-time network setup which will take a few minutes. The Status LED will turn solid white and turn off, followed by a blinking white sequence.
Page 23: Initiate Module Setup
24 hours. Initiate Module Setup Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete. 1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory).
Page 24: Verify Module Setup
Verify Module Setup 1. Start the engine and let it run for at least 30 seconds. 2. Stop the engine and wait at least 20 seconds. 3. You are now ready to access your vehicle information using the Delphi Connect app or website.
Page 25 • If not, tap the Retry button. • If you still do not see the Dashboard screen, go to the Troubleshooting section of this guide.
Page 26: Verify Wi-Fi Hotspot
• When the SSID (Network Name) you wrote down earlier appears, select it. • When asked for the Wi-Fi password, enter the password you wrote down earlier. • The device Verizon-ACT233L should now show as connected • Using your smartphone, verify that you can access remote services such as the internet Congratulations, you have completed verification of your Wi-Fi hotspot.
Page 27: First-Time Setup Using Delphi Connect Website
First-Time Setup Using Delphi Connect Website Launch Your Internet Browser Use your website browser and go to mycar.delphi.com. Sign In to Your Delphi Account 1. In the Username, enter the Registration Key exactly as it is printed on the module label - including the dash.
Page 28 The SSID is the network name that your device will broadcast for the hotspot. It will look like Verizon-ACT233L-12AB where 12AB will be four characters specific to your module. Enter the SSID and Password here. You will need them later to verify that the hotspot is working.
Page 29 4. When prompted, change your Username and Password to something easy to remember but difficult for other people to guess. Passwords must be at least six characters long and include at least one number. Usernames must be at least one character long and do not have to include a number.
Page 30: Find Your Vehicle's Obd Connector Port
5. You will see the following screen after successfully changing your username and password. 6. Now you’re ready to install the module in your vehicle. Note: The website will automatically log you out after 20 minutes of inactivity, unless you log out using the Log Out feature.
Page 31: Need Help Finding Your Vehicle's Obd Connector Port
Need help finding your vehicle’s OBD Connector port? 1. After logging in for the first time, click the button labeled OBD LOCATOR. You will be presented with the OBD II Port Location Guide. 2. Select you vehicle make from the provided drop-down selections.
Page 32 3. Complete your vehicle selections using the drop-downs for Make, Model, Year, Body Type and Trim as requested and then select Submit. If you are unable to select your vehicle, you can use the “Click here” link to submit an email for the unlisted vehicle.
Page 33 4. A description of the location of your OBD II port will be given. Click “View a picture of your OBD II port” to view an actual photograph of the location of your OBD II port. You can also use the Print button to print this page to have with you in your vehicle.
Page 34: Install Your Module
OBD LOCATOR. Install Your Module 1. Check that you have a strong signal where your vehicle is parked. Visit Verizon’s interactive coverage map: verizonwireless.com/maps. 2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.
Page 35 The process will take less than 5 minutes. Note: The first time the module connects to the Verizon network, it will perform a one-time network setup which will take a few minutes. The Status LED will turn solid white then turn off, followed by a blinking white sequence.
Page 36 Initiate Module Setup Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete. 1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not start the engine! Note: Typically, all of the warning lamps on the dashboard will illuminate briefly in this position.
Page 37: Verify Module Setup
Verify Module Setup 1. Start the engine and let it run for at least 30 seconds. 2. Stop the engine and wait at least 20 seconds. 3. You are now ready to access your vehicle information using the Delphi Connect app or website.
Page 38: Reconnect Your Module
• If you paired the keyfob previously to this vehicle, it will remain paired once reconnected Install Your Module 1. If you are currently using the app on your Verizon Wireless smartphone, use your smartphone to check that you have a strong signal where your vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map: verizonwireless.com/maps.
Page 39: Initiate Module Setup
24 hours. Initiate Module Setup Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete. 1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory).
Page 40: Verify Module Setup
2. Press and hold the Function Button on the side of the module until the Status LED blinks red one time. This will occur after approximately 5 seconds. Then release the Function Button. The LED will blink red several times while vehicle setup occurs. 3.
Page 41: Application & Service Features
Application & Service Features Using the Android App Forgot Username or Password Should you forget your account login credentials, you can request your username or a password reset from the login screen. To request your Username, tap Forgot Username or Password?
Page 42 You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide an email in your User Settings or do not receive the email with your Username, please call Verizon Wireless Customer Service at (800)
Page 43 To request a Password reset, tap Forgot Username or Password? Tap Forgot Password.
Page 44 You will be required to change your password once you login. If you did not provide an email in your User Settings or do not receive the email with your temporary password, please call Verizon Wireless Customer Service at (800)
Page 45: Navigating Around
Navigating Around To navigate to a specific category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in the red boxes). You can also tap the Side Menu icon, located in the top left corner to navigate to the various features of the app. Side Menu Note: The Wi-Fi hotspot icon (indicated by the blue box) is only available on modules purchased with that feature.
Page 46 • From the Side Menu, you can navigate to any of the Delphi Connect features. • Open the Settings feature to modify account information, manage your modules, configure Alerts and Notifications, and set up Bluetooth® pairing for compatible devices. • Tap Key Fob to access the key fob feature for compatible vehicles. •...
Page 47: Refreshing Your Vehicle Data
Refreshing Your Vehicle Data The Delphi Connect system will update your vehicle information as it becomes available. This may cause the display to change while you are viewing it. If you wish to request the most recent data from the module, tap the Refresh button from anywhere within the app. A refresh may take up to two minutes.
Page 48: Selecting Your Vehicle
Selecting Your Vehicle If you have more than one module associated with your account, you can select which vehicle’s information to view. Tap your vehicle name at the top of the screen using the drop down button. Tap the vehicle you wish to view or select the current vehicle if you do not wish to change vehicles.
Page 49: Dashboard
Dashboard The Dashboard provides a summary of your vehicle status. It includes the following information. • Basic vehicle information including the engine run status, current programmable odometer, battery voltage and the fuel level, if your vehicle supports this feature. If you have a Wi-Fi equipped model, the Wi-Fi icon will be colored blue with the hotspot is on and grey when it is off.
Page 50 • Last recorded location of vehicle: • The most recent alerts:...
Page 51 • The most recent health information reported by your vehicle: • The most recent trips: Note: You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feature. See Performing a diagnostic Scan on Your Vehicle. If your vehicle has no Health issues you will see the following note: No trouble codes found.
Page 52: Location
Location Use the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations. The current vehicle, the one identified at the top of the screen, is indicated by a green vehicle marker with a black dot in the center. Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle.
Page 53 Tap on a vehicle marker to select it and display additional information such as the location ad- dress and the latitude and longitude. The marker of the selected vehicle will darken slightly and a pop-up will show additional vehicle information. If you tap on a vehicle that is not the current vehicle, you will be able to Hide it, which will remove it from the location view.
Page 54 If you have selected a vehicle to show and the location is unknown, a message will be displayed at the top of the map indicating how many vehicle locations are unknown. Tap the message to see a list of all vehicles which have unknown locations.
Page 55: Hide/Show Vehicles On The Location Map
Hide/Show Vehicles on the Location Map On the location screen, you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles feature on the location menu.
Page 56 Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Tap Select Current Vehicle Only to display only the current vehicle on the map. Tap Save to save your changes and return to the location map or Cancel to return to the map without saving your changes.
Page 57: Map View
Map View The Map view can be customized using the map controls. You can use the standard Android map controls, such as scrolling and zooming to adjust the Map view. To enable and disable the Satellite view, tap Satellite View on the location menu. Soft Menu Android soft menu...
Page 58: View Geo-Fences
View Geo-Fences To enable and disable the display of Geo-Fences, select Geo-Fences on the location menu. You will see the geo-fences associated with the current vehicle. See Managing Geo-Fences for more information.
Page 59: Find My Car
Find My Car On the location menu, tap Zoom to Vehicle to center the map on the current vehicle’s location. Soft Menu Android soft menu...
Page 60: Find All My Cars
Find All My Cars On the location menu, tap Zoom to All Vehicles to resize the map to show all vehicles selected for display.
Page 61: Navigate To Vehicle
Navigate to Vehicle If the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your vehicle. Tap Navigate To Vehicle on the location menu. This command will launch the default navigation app on your phone and plot a route from your loca- tion to your vehicle’s location.
Page 62: Programmable Odometer
Programmable Odometer A programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer.
Page 63 Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.
Page 64: Managing Geo-Fences
Managing Geo-Fences A Geo-Fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses the boundary to enter or exit that location, an alert will occur and can be viewed on the Delphi Connect app or the website. You can also be notified via an email or text message if desired.
Page 65 2. In the Geo-Fences settings panel, tap CREATE NEW FENCE.
Page 66 3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime. 4. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs indicate the center of the geo-fence.
Page 67 5. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.
Page 68 6. Tap the Save icon (upper right hand corner) to save your geo-fence. 7. Enter the name of the new geo-fence and tap OK, or tap Cancel to exit without saving.
Page 69 8. Create additional Geo-Fences as desired. 9. Tap the Back button or Side Menu button when you are finished to return to Location view.
Page 70: Create A Geo-Fence By Searching For An Address Or Business Name
Create a Geo-Fence by Searching for an Address or Business Name 1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing Geo-Fences.
Page 71 2. In the Geo-Fences settings panel, tap CREATE NEW FENCE.
Page 72 3. Tap Search on the soft menu.
Page 73 4. Enter the address or business name you want to find and tap the search icon (magnifying glass)
Page 74 5. Scroll through the list of search results. You can modify the search criteria and tap the search icon (magnifying glass) to refresh the results. Within the search results, tap the desired location. A Geo-Fence will be placed at the selected location.
Page 75 6. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 76 7. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.
Page 77 8. Tap the Save icon (upper right hand corner) to save your geo-fence. 9. The search text you used will be automatically entered as the geo-fence name. If desired, edit the geo-fence name and tap OK, or tap Cancel to exit without saving.
Page 78: Edit An Existing Geo-Fence
Edit an Existing Geo-Fence 1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing Geo-Fences.
Page 79 2. Tap the pencil icon to the right of the name of the Geo-Fence you want to edit.
Page 80 3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 81 4. Scroll and zoom the map to where you would like to place the geo-fence. The cross-hairs indicate the center of the geo-fence. 5. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the shape of the geo-fence boundaries.
Page 82 6. Tap the Save icon (upper right hand corner) to save your geo-fence. 7. Edit the name of the new geo-fence if needed and tap OK, or tap Cancel to exit without saving.
Page 83: Delete An Existing Geo-Fence
Delete an Existing Geo-Fence 1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing Geo-Fences.
Page 84 2. Tap the pencil icon to the right of the name of the Geo-Fence you want to delete.
Page 85 3. On the soft menu tap Delete, then tap OK to delete or Cancel to exit without deleting.
Page 86: Enable Or Disable A Geo-Fence
Enable or Disable a Geo-Fence 1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing Geo-Fences.
Page 87 2. In the Geo-Fence settings panel, tap the checkbox to the left of the Geo-Fence you wish to disable.
Page 88 3. The checkmark will be cleared and the Geo-Fence will no longer be visible on the map. This will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence.
Page 89 4. To enable a Geo-Fence, tap the box to the left of the Geo-Fence name. The Geo-Fence will be shown on the map again.
Page 90: Live Tracking
Live Tracking Live tracking provides you the ability to track your vehicle in real time using the Delphi Con- nected Car smartphone app or the Delphi website. You can only live track one vehicle at a time. Due to the amount of data usage required to perform live tracking, tracking will automatically timeout after 10-minutes.
Page 91 1. While in Location view, tap Live Tracking on the location menu to start the live tracking feature. Note: While in Location view, depending on your Android version, either tap the Live Tracking icon or tap Live Tracking from the soft menu to start the live tracking feature. If the GPS is enabled on your phone, the location of your phone will be indicated with a blue dot on the map.
Page 92 2. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap OK. To exit live tracking, tap Cancel. If you do not wish to see this message again, check the box labeled “Do not show again”.
Page 93 3. During Live Tracking, the live tracking icon will be red and the vehicle marker will turn red. The vehicle’s current speed as well as the live tracking timer will be shown in an information box at the bottom of the screen. You can hide the information box by tapping anywhere on the screen.
Page 94: Alerts
Alerts The Delphi Connect application will notify you with alerts of specific vehicle behaviors. Current alerts include the following: • Vehicle speed exceeding a limit that you choose • Vehicle RPM exceeding a limit that you choose • Vehicle has entered or exited a Geo-Fence location •...
Page 95 Within the smartphone app, you can scroll to view all of your Alerts. The most recent Alert appears first.
Page 96: Clearing Alerts
Clearing Alerts To clear alerts, tap the box next to the alerts you wish to clear and tap Clear. The smartphone app only displays the most recent alerts, you may not be able to clear all recorded alerts. In order to clear all alerts at one time, login to your account using the mycar.delphi.com website and select the Alerts tab.
Page 97 You will need to confirm that you wish to clear the selected alerts. Tap OK to confirm, or tap Cancel to exit.
Page 98: Health
Health The Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle. If the Check Engine Light comes on, you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle. The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code.
Page 99: Performing A Diagnostic Code Scan On Your Vehicle
Performing a Diagnostic Code Scan on Your Vehicle To begin a diagnostic scan, tap the soft menu at the bottom of the screen. Then tap Perform trouble code scan. You will see a warning to make sure the engine is turned off and the key is in the On position before continuing.
Page 100: Clearing Diagnostic Codes
Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your display, you will no longer see them in your vehicle’s data but they may still be active in your vehicle.
Page 101 To begin clearing codes, tap the soft menu at the bottom of the screen. Then tap Clear trouble codes...
Page 102 Tap Display only to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap Cancel to exit.
Page 103: Recent Trips
Recent Trips The Recent Trips feature records all the trips the vehicle has taken since you installed the mod- ule. Within the smartphone app, you can view ten vehicle trips per page. The most recent trip is listed first. You can scroll down to load and view subsequent pages of 10 trips at a time. Select any trip to view the trip details.
Page 104 The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine was idle time during the trip. Tap View Trip Map to view the trip on a map.
Page 105 Use the map control tools (on page 49) to scroll and zoom the map, or turn on Satellite view. Note: During trips, the location of the vehicle is logged every minute. These points are called breadcrumbs and are shown as dots on the map. The blue line connects these breadcrumbs to approximate the route the vehicle took.
Page 106: Key Fob Pairing
Key Fob Pairing The key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You can perform the configuration step at any time from either the smartphone app or the website. To complete the pairing step you will need to be in your vehicle.
Page 107 To enable your keyfob feature: 1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin the fob setup process or Cancel to exit.
Page 108 2. Using the Prev and Next buttons, look for the key fob picture that matches yours. Once you have found your key fob, tap Continue. If you do not find a picture of your key fob, tap “I don’t see my key fob. In this case, your key fob is not currently supported. 3.
Page 109 Following the successful pairing of your Key Fob, you will be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connect website to send key fob commands to your vehicle.
Page 110: Key Fob Pairing Without Vin
Key Fob Pairing Without VIN 1. To enable your keyfob feature without a vehicle VIN, navigate to the Key Fob feature which is accessible from the Side Menu. If your key fob is not already set up, you will see the following message.
Page 111 2. Use the on screen prompts to select your vehicle and tap Submit. If are not able to select your vehicle, tap “My vehicle is not listed” and see section My Vehicle is Not Supported. 3. After you have selected your vehicle, tap Submit. The configuration process can take up to 5 minutes.
Page 112 4. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If you wish to complete the process later, you can tap “Perform this step later”. 5.
Page 113: Pair Smartphone Bluetooth® To Module
Following the successful pairing of your Key Fob, you should be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connect website to send key fob commands to your vehicle.
Page 114 To pair your Smartphone with the module Bluetooth Direct Connect follow the steps below: 1. Access the Delphi Connect Car app side menu by tapping the menu icon in the upper-left corner. Tap Settings. 2. Tap Vehicle Settings.
Page 115 3. Tap the vehicle in which the module is currently installed. 4. Tap Bluetooth Settings. 5. Tap Discover to activate Bluetooth® pairing.
Page 116 6. The Status LED on your module should begin flashing blue. 7. Press your phone’s Home button and follow the procedures for turning on your smartphone’s Bluetooth® feature. 8. Tap Search for Devices or Scan Now if your phone doesn’t begin scanning automatically. 9.
Page 117 3. Tap your phone’s name. 4. Tap Authorize to enable your phone to provide key fob control over Bluetooth®. Your phone will now show as authorized.
Page 118 5. Tap Delphi menu icon until you return to the Delphi Connect side menu. 6. Observe the LED on the module and wait until it returns to flashing blue every 10 seconds. 7. Tap the Key Fob menu item and test the buttons. Bluetooth®...
Page 119: Remove The Bluetooth Connection To Your Module
Remove the Bluetooth Connection to Your Module You can remove the Bluetooth connection between your phone and your module. 1. Access the Delphi Connect Car app side menu by tapping the menu icon in the upper-left corner. 2. Tap Settings.
Page 120 3. Tap Vehicle Settings.
Page 121 4. Tap the vehicle in which the module is currently installed.
Page 122 5. Tap Bluetooth Settings.
Page 123 6. Tap the name of the device you wish to remove.
Page 124 7. Tap Unauthorize and then tap Unpair to remove the pairing for this device. The device will be removed from the list. Note: Remember to unpair the module from your smartphone, sometimes this is called “forget. ”...
Page 125: Settings
Settings The Settings menu provides access to your Account Settings, Vehicle Settings, your personal PIN-code, and additional information in the About section.
Page 126: Account Settings
Account Settings The Account Settings allow you to: • Modify your User Settings, including login credentials, account email address, language for notifications and unit of measure. • Manage the modules associated with your account...
Page 127: User Settings
User Settings Account Email Address The account is used to communicate information regarding your connected car account, for example, it is used for the forgot username and forgot password features. Add Account Email Address On the side menu tap Settings, then Account Settings then User Settings then Enter Email Address.
Page 128: Edit Or Delete Account Email Address
Edit or Delete Account Email Address To edit or delete the account email address: On the side menu tap Settings, then Account Settings then User Settings then tap the email address you entered previously.
Page 129 Enter your new account email address or delete the current one by clearing the field. Tap Save Settings to save the email address or tap the Back button or Side Menu to exit without saving.
Page 130: Change Username
Change Username On the side menu tap Settings, then Account Settings then User Settings then tap Username.
Page 131 Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters, if desired. Tap Save when done or tap the Back button or the Side Menu to exit without saving. Usernames are not case sensitive.
Page 132: Change Password
Change Password On the side menu tap Settings, then Account Settings then User Settings then tap Password.
Page 133 You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Passwords are case sensitive. Tap Save to save your new password or tap back to cancel changing your password.
Page 134: Vehicle Nicknames And Descriptions
Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of the vehicle year and vehicle make, or instead of Vehicle 1 if the VIN is unknown. If defined, the description will be displayed instead of the VIN or VIN Unknown for vehicles that didn’t report a VIN.
Page 135: Modify Vehicle Nickname
Modify Vehicle Nickname On the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
Page 136 Tap on Nickname to edit the vehicle nickname.
Page 137 Enter the desired nickname and press Save to save the nickname. Note: If you delete the nickname, the vehicle year and model will again be displayed.
Page 138: Modify Vehicle Description
Modify Vehicle Description On the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
Page 139 Tap on Description to edit the vehicle description.
Page 140 Enter the desired description and press Save to save the description. Note: If you delete the description, the vehicle VIN will again be displayed.
Page 141: Select Notification Language
Select Notification Language The notification language setting allows you to receive your alert notifications, both email and txt messages, in any of the languages we support. On the side menu tap Settings, then Account Settings, then tap User Settings.
Page 142 Tap Notification Language and select the desired language from the drop down list. Tap Save to save your selection.
Page 143: Select Unit Of Measure
Select Unit of Measure The unit of measure setting allows you to view your data in either Imperial units, such as miles and mph, or metric units, such as kilometers and kph. On the side menu tap Settings, then Account Settings, then tap User Settings.
Page 144 Tap Units of Measure and select desired system of measurement from the drop down list. Tap Save to save your selection.
Page 145: Module Management
Module Management Module Management allows you to: • View the modules associated with your account • Add modules to your account • Remove modules from your account View Modules Associated with Your Account On the side menu tap Settings, then Account Settings then Module Management. You will see all the modules currently associated with your account.
Page 146: Add A Module To Your Account
Add a Module to Your Account 1. On the side menu tap Settings, then Account Settings then Module Management.
Page 147 2. Tap Add Module...
Page 148 3. Enter the ESN or IMEI and the device Registration Key exactly as they are printed on the module label — including the dash in the Registration Key. Tap Add.
Page 149 4. If the module is still associated with another account, you will also need to enter the Username and Password of that account then tap Add. Note: Once you have added the module to your account, log out from your account on all smartphone apps and the website.
Page 150: Remove A Module From Your Account
Note: Any vehicle data in the previous account will not be transferred to the new account. Once added to the new account, all vehicle data reported by the module will be available in the new account. Any previous key fob pairings will remain in the module after adding it to the new account.
Page 151 2. Tap the ESN or IMEI number of the module you want to remove.
Page 152 3. Review the on-screen information matches the Module you want to remove and tap Delete Module. Note: Removing a Module from your account does not deactivate it from your Verizon account. This also does not cancel your monthly service with Verizon or Delphi Connect services. Contact customer support at (800) 922-0204.
Page 153: Vehicle Settings
Vehicle Settings The Vehicle Settings allow you to: • Review and edit your vehicle information, such as providing your vehicle VIN when the VIN is not available • Configure alerts and notifications • Setup Bluetooth Direct Connect Review Your Vehicle Information 1.
Page 154 2. Tap the vehicle you wish to review.
Page 155: Edit Your Vehicle Information
Edit Your Vehicle Information If your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself. 1. To edit your vehicle information, tap Settings from the side menu then tap Vehicle Settings.
Page 156 2. Tap the vehicle you wish to review and then tap Edit.
Page 157 3. You can enter either the VIN from your vehicle or you can enter the vehicle make, model and model year. Tap the circle next to the information you want to provide.
Page 158 4. Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year. 5. Tap Save to save your changes or back to exit without saving your changes.
Page 159: Configuring Reports
Configuring Reports The Reports and Alerts settings allow you to generate trip report. Reports will be in Excel format containing information about trips made by your vehicle. Trips contained in the report can be changed by using the user selected date range (One time report) or generated with certain frequency (recurring reports).
Page 160 2. Tap the vehicle you wish to configure.
Page 161 3. Tap Reports and Alerts. 4. Tap One Time.
Page 162 5. Tap Start Date and End Date to set the start date and end date of the trips that you would like to contain in the report. Once the start date and end date is selected tap Create Report to create your report.
Page 163 6. Tap Create Report once the start date and end date is selected to create your report. Note: A download link will be sent to the email address associated with your account. See the “Account Email Address” under “User Settings” section of this manual for instructions on how to add your email address to your account.
Page 164: Configuring The One Time Report
Configuring the Recurring Report 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 165 2. Tap the vehicle you wish to configure. 3. Tap Reports and Alerts.
Page 166 4. Tap Recurring. 5. Tap Frequency to set how often you would like to receive your trip report. You can select to receive reports every day, a specific day of the week, semimonthly or monthly.
Page 167 6. Slide the Email Report to the On position to enable your Recurring Report. Note: A download link will be sent to the email address associated with your account at the Frequency selected. See the “Account Email Address” under “User Settings” section of this manual for instructions on how to add your email address to your account.
Page 168: Configuring Alerts
Configuring Alerts The Alerts & Notifications settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud data and can be viewed using your smartphone app. See section Alerts. You can also configure the notifications associated with each alert. See section Configuring Notifications.
Page 169 2. Tap the vehicle you wish to configure.
Page 170 3. Tap Alerts & Notifications.
Page 171 4. Tap Geofence.
Page 172 5. To disable a specific Geo-Fence, tap the ON/OFF slider next to the Geo-Fence name. To re-enable the Geo-Fence tap the ON/OFF slider again.
Page 173 6. Tap the Geo-Fence name to configure the entry and exit alerts individually.
Page 174 7. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the words Trigger When Exited. Re-check the appropriate box to re-enable an alert. 8. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 175: Configuring The Speed Alert
Configuring the Speed Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 176 2. Tap the vehicle you wish to configure.
Page 177 3. Tap Alerts & Notifications.
Page 178 4. To disable the speed alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the speed alert, tap the ON/OFF slider again.
Page 179 5. Tap the word Speed to configure the speed threshold.
Page 180 6. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for 5 seconds or more, the speed alert will be recorded. 7. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 181: Configuring The Motion Alert
Configuring the Motion Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 182 2. Tap the vehicle you wish to configure.
Page 183 3. Tap Alerts & Notifications.
Page 184 4. To disable the motion alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the motion alert, tap the ON/OFF slider again.
Page 185 5. Tap the word Motion to configure the motion threshold.
Page 186 6. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more , the motion alert will be recorded. A setting of 2 G’s can typically be set off by slamming a vehicle door or rocking the vehicle.
Page 187: Configuring The Engine Rpm Alert
Configuring the Engine RPM Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 188 2. Tap the vehicle you wish to configure.
Page 189 3. Tap Alerts & Notifications.
Page 190 4. To disable the engine RPM alert, tap the ON/OFF slider to the right of the words Engine RPM. The slider will change from ON to OFF. To re-enable the engine RPM alert, tap the ON/OFF slider again.
Page 191 5. Tap the words Engine RPM to configure the RPM threshold.
Page 192 6. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM alert. That is, when the engine RPM exceeds the RPM threshold for the number of seconds you specify, the engine RPM alert will be recorded.
Page 193: Configuring Notifications
Configuring Notifications For each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert.
Page 194: Add A Notification
Add a Notification You can add an email and text (SMS) notification to any alert. The process is similar for all alerts, here is how to add notifications to the speed alert. For Geo-Fence notifications, you will need to tap the name of the Geo-Fence you wish to configure. 1.
Page 195 2. Tap the vehicle you wish to configure.
Page 196 3. Tap Alerts & Notifications.
Page 197 4. Tap the word Speed to configure the notifications.
Page 198 5. Tap Add Email at the bottom of the screen. If you do not see the button Add Email, tap the small down arrow to right of the word Notifications to expand the notification section.
Page 199 6. Tap Add Notification...
Page 200 7. To send a notifcation to an email address, select the email address icon and enter a valid email address in the format myemail@email.com. To enter additional email addresses, tap Add Notification. You can enter as many email addresses as you wish.
Page 201 8. To send a text notification to a mobile number, select the mobile number icon enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile numbers, tap Add Notification. You can enter as many mobile numbers as you wish.
Page 202: Modify Or Delete A Notification
Modify or Delete a Notification You can delete a notification associated with any alert. The process is similar for all alerts, here is how to delete notifications for the speed alert. For Geo-Fence notifications, you will need to tap the name of the Geo-Fence you wish to configure. 1.
Page 203 2. Tap the vehicle you wish to configure.
Page 204 3. Tap Alerts & Notifications.
Page 205 4. Tap the word Speed to configure the notifications.
Page 206 5. If you do not see the notification email addresses or mobile numbers displayed on the screen, tap the small down arrow to right of the word Notifications to expand the notification section.
Page 207 6. To delete a notification email address or mobile number, tap the x next to the email address or mobile number you want to delete. 7. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 208: Wi-Fi Hotspot
Wi-Fi Hotspot Model ACT233L of the Delphi Connect system offers you a mobile hotspot in your vehicle. The hotspot is enabled whenever the engine is running and can be programmed to be enabled for a period of time after the engine is turned off. You can have a maximum of five devices connected to the hotspot at one time.
Page 209 Tap Network Name to change the network name (SSID). This is the name that users will see when scanning for wireless networks on their devices. Enter the new network name. If you check the box labeled Broadcast Network Name, then the network name of the hotspot will be displayed on any device that performs a Wi-Fi scan for available networks.
Page 210: Configure The Network Password
Configure the Network Password From the Settings menu, tap Account Settings, Module Management, then tap the module you wish to configure. Tap on Wi-Fi hotspot.
Page 211 Tap Password to change the network password. Enter the new password in both boxes. The Wi-Fi password must be between 8 and 63 characters. Tap Save Settings to save your changes or back to exit without saving your changes.
Page 212: Configure The Hotspot Timeouts
Configure the Hotspot Timeouts The hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot will remain on for a programmable amount of time called Shut Off Time. This time ranges from 0 to 30 minutes. If, at the end of Shut Off Time and anytime thereafter, there are no devices connected to the hotspot, the hotspot will turn off and remain off until the engine is started.
Page 213 Tap the box indicating the Shut Off Time and Force Shut Off Time. Using the drop down menus, tap the desired time settings. Tap Save Settings to save your changes or back to exit without saving your changes.
Page 214: View Connected Devices
View Connected Devices From the Settings menu, tap Account Settings, Module Management, then tap the module you wish to configure. Tap Connected Devices. You will see all devices currently connected to the hotspot.
Page 215: Wi-Fi Administrator Portal Access
Wi-Fi Administrator Portal Access You can log in to the Wi-Fi hotspot using an administrator account while connected to the hotspot. The administrator account is best viewed on a laptop or similar device with a large screen. All screenshots in this section are taken from a laptop screen for clarity. Open the web browser on your laptop or mobile phone.
Page 216 In order to view or modify any of the hotspot settings, you will need to sign in as the administra- tor. You can click the Sign In link in the upper right hand corner or you will be prompted to sign in when you try to access the hotspot settings.
Page 217: View Hotspot Data Usage
View Hotspot Data Usage 1. Log into the hotspot administrator portal. 2. Click Data Usage.
Page 218: View, Block And Unblock Connected Devices
View, Block and Unblock Connected Devices 1. Log into the hotspot administrator portal. 2. Click on Connected Devices. To block a specific device from connecting to the hotspot click Block next to the device. A blocked device will be listed under Blocked Devices. To unblock a device, click Unblock next to the device.
Page 219: Modify Administrator Password
Modify Administrator Password 1. Log into the hotspot administrator portal. 2. Click Hostpot Settings. Click the Hotspot tab. Click the Admin Password subtab. 3. Enter the current password. 4. Enter the new password twice. 5. Click Save Changes.
Page 220: Modify Hotspot Timeout
Modify Hotspot Timeout The hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot will remain on for a programmable amount of time called Shut Off Time. This time ranges from 0 to 30 minutes. If, at the end of Shut Off Time and anytime thereafter, there are no devices connected to the hotspot, the hotspot will turn off and remain off until the engine is started.
Page 221: Backup And Restore Hotspot Settings
Backup and Restore Hotspot Settings Settings 1. Log into the hotspot administrator portal. 2. Click on Hostpot Settings. Click the Hotspot tab. Click the Backup and Restore subtab. 3. To backup your current hotspot settings, click Download. Enter the name and location of the backup file.
Page 222: Modify Basic Hotspot Settings
Modify Basic Hotspot Settings The Wi-Fi hotspot settings allow you to configure the following settings: - Wi-Fi network name (SSID), name used by devices wishing to connect to the hotspot - Network password, required password to connect to the hotspot - 802.11 mode, wireless protocol to use - Security mode, WPA2 Personal/PSK is currently the only security mode supported - Maximum number of connected devices, 1 through 5...
Page 223: Modify Advanced Hotspot Settings
3. Edit the hotspot settings. 4. Click Save Changes. Modify Advanced Hotspot Settings The advanced hotspot settings allow you to configure the following settings: - Firewall, this includes VPN Passthrough and Wi-Fi Privacy separation - LAN settings, for IPv4 and IPv6 settings - Port filtering 1.
Page 224 3. A warning message will be displayed. Click Go Back to exit Advanced Settings or click Continue. 4. Click on Firewall to modify the firewall settings. Enable or disable VPN Passthrough using the provided ON/OFF switch. When ON, connected devices are allowed to create a VPN tunnel using the hotspot.
Page 225 5. Click on LAN to modify the LAN settings. Enter the desired IPv4 and IPv6 settings. Click Save Changes. 6. Click on Port Filtering to modify the port filtering settings. Enable or disable port filtering using the provided ON/OFF switch. If ON, create, edit or delete the port filtering rules. 7.
Page 226: View Hotspot Support Information
View Hotspot Support Information The hotspot provides status and diagnostic information as well as links to support services. 1. Log into the hotspot administrator portal. 2. To view current internet status, click on About Delphi Connect. Click the Internet Status tab.
Page 227 3. To view the model and versions of the hotspot, click on About Delphi Connect. Click the Info tab.
Page 228 4. To view diagnostic information about the hotspot, click About Delphi Connect. Click on the Diagnostics tab.
Page 229 5. To manage hotspot log files, click About Delphi Connect. Click on the Logs tab. To enable recording hotspot logs, check Enable Logs. Select how long to store each hotspot log before it is automatically deleted.
Page 230 6. To view available support links, click About Delphi Connect. Click on the Help & Support tab.
Page 231 Personal PIN-Code For added security, you can create a personal PIN-code. Once created, the PIN must be entered each time you access the app except when logging in to the app. That is, you will be required to enter the PIN whenever you return to the app from using a different feature of your phone. If someone enters an incorrect PIN 5 times in a row, the app will be logged out and you will need to log in the next time you access the app.
Page 232 Enter a 4 digit PIN. You will be asked to re-enter the 4 digit PIN for confirmation.
Page 233 The PIN-code will now show ON.
Page 234 Disable Personal PIN-Code On the side menu tap Settings, then PIN-code.
Page 235 Enter your 4 digit PIN.
Page 236 The PIN-code will now show OFF.
Page 237: About Section
About Section The About section allows you to: • Access the OBD Locator • Review the current Privacy Policy and Terms of Use Locating Your OBD Connector The OBD Locator button will launch your internet browser and navigate to a web page where you can select your vehicle and determine the location of the OBD II connector.
Page 238 2. Tap About and then tap OBD Locator.
Page 239: Reviewing The Terms Of Use And Privacy Policy
Reviewing the Terms of Use and Privacy Policy 1. To review the Terms of Use and Privacy Policy, on the side menu tap Settings.
Page 240 2. Tap About and then tap the document you wish to review.
Page 241: Logout
Logout On the Side Menu of the app, tap Logout to logout from your vehicle. This will return you to the login screen. Note: The Delphi Connect smartphone app will remain logged in indefinitely, unless the user logs out using the MENU and Logout selection.
Page 242: Using The Iphone App
Using the iPhone App Forgot Username or Password Should you forget your account login credentials, you can request your username or a password reset from the login screen. To request your Username, tap Forgot Username or Password?
Page 243 Tap Forgot Username. Enter the account email address you provided in your User Settings and tap Submit.
Page 244 You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide an account email address in your User Settings or do not receive the email with your Username, please call Verizon Wireless Customer Service (800) 922-0204.
Page 245 You will be required to change your password once you login. If you did not provide an account email address in your User Settings or do not receive the email with your temporary password, please call Verizon Wireless Customer Service at (800)
Page 246: Navigating Around
Navigating Around To navigate to a specific category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in the red boxes). You can also tap the Side Menu icon, located in the top left corner to navigate to the various features of the app. Side Menu NOTE: The Wi-Fi hotspot icon (indicated by the blue box) is only available on modules purchased with that feature.
Page 247 • From the Side Menu, you can navigate to any of the Delphi Connect features. • Open the Settings feature to modify account information, manage your modules, configure Alerts and Notifications, and set up Bluetooth® pairing for compatible devices. • Tap Key Fob to access the key fob feature. •...
Page 248: Refreshing Your Vehicle Data
Refreshing Your Vehicle Data The Delphi Connect system will update your vehicle information as it becomes available. This may cause the display to change while you are viewing it. If you wish to request the most recent data from the module, tap the Refresh button from anywhere within the app. A refresh may take up to two minutes.
Page 249: Selecting Your Vehicle
Selecting Your Vehicle If you have more than one module associated with your account, you can select which vehicle’s information to view. Tap the vehicle icon at the top of the screen to display all available vehicles. Tap the vehicle you wish to view or select current vehicle if you do not wish to change vehicles. The last vehicle that recorded data is indicated with the module icon, see yellow box.
Page 250: Dashboard
Dashboard The Dashboard provides a summary of your vehicle status. It includes the following information: • Basic vehicle information including the engine run status, current programmable odometer, battery voltage and the fuel level, if your vehicle supports this feature. If you have a Wi-Fi equipped model, the Wi-Fi icon will be colored blue with the hotspot is on and grey when it is off.
Page 251 • Last recorded Location of vehicle: • The most recent alerts: • The most recent health information reported by your vehicle: Note: You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feaure. See Performing a Diagnostic Scan on Your Vehicle.
Page 252 • The most recent trips:...
Page 253: Location
Location Use the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations. The current vehicle, the one identified at the top of the screen, is indicated by a green vehicle marker with a black dot in the center. Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle.
Page 254 Tap on a vehicle marker to select it and display additional information such as the address and the latitude and longitude. The marker of the selected vehicle will darken slightly and a pop-up will show additional vehicle information. If you tap on a vehicle that is not the current vehicle, you will be able to Hide it, which will remove it from the location view.
Page 255 If you have selected a vehicle to show on the map and the location is unknown, a message will be displayed at the top of the map indicating how many vehicle locations are unknown. Tap the message to see a list of all vehicles which have unknown locations. Missing ios_loc_unknown3...
Page 256: Hide/Show Vehicles On The Location Map
Hide/Show Vehicles on the Location Map On the location screen, you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles feature on the location menu.
Page 257 Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Tap Select Current Vehicle Only to display only the current vehicle on the map. Tap the back arrow at the top of the screen to return to the location menu. Tap the back arrow again to close the location menu.
Page 258: Map View
Map View The Map view can be customized using the map controls. You can use the standard Apple map controls, such as scrolling and zooming to adjust the Map view. To enable and disable the satellite view, tap Satellite on the location menu.
Page 259: View Geo-Fences
View Geo-Fences To enable and disable the display of Geo-Fences, tap the Show Geo-Fences switch on the location menu. You will see the geo-fences associated with the current vehicle. See Managing Geo-Fences for more information.
Page 260: Find My Car
Find My Car Tap the Zoom to Vehicle button to center the map on the current vehicle’s location.
Page 261: Find All My Cars
Find All My Cars On the location menu, tap the Zoom to All Vehicles button to resize the map to show all vehicles selected for display.
Page 262: Navigate To Vehicle
Navigate To Vehicle If the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your vehicle. Tap Directions To Vehicle on the location menu. This command will launch the default navigation app on your phone and plot a route from your location to your vehicle’s location.
Page 263: Programmable Odometer
Programmable Odometer A programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer.
Page 264 Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.
Page 265: Managing Geo-Fences
Managing Geo-Fences A geo-fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses the boundary to enter or exit that location, an alert will oc- cur and can be viewed on the Delphi Connect app or the website. You can also be notified via an email or text message if desired.
Page 266 2. Tap CREATE NEW FENCE. 3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 267 4. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs indicate the center of the geo-fence. 5. To resize the geo-fence, tap Resize Shape and use the handles to change the shape of the geo-fence boundaries.
Page 268 6. Tap Save to save your geo-fence or the back arrow to cancel creating the geo-fence.
Page 269 7. Enter the name of the new geo-fence and tap Save, or tap the back arrow to exit without saving. 8. Create additional Geo-Fences if desired.
Page 270 9. Tap the back arrow when you are done.
Page 271: Create A Geo-Fence By Searching For An Address Or Business Name
Create a Geo-Fence by Searching for an Address or Business Name 1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-fence in the location menu.
Page 272 2. Tap CREATE NEW FENCE.
Page 273 3. In the search bar (located at the top of the map), enter the address or business name you want to find and tap Search.
Page 274 4. Select the desired location from the list of results. You can modify your search criteria and search again.
Page 275 5. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 276 6. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs indicate the center of the geo-fence. 7. To resize the geo-fence, tap Resize Shape and use the handles to change the shape of the geo-fence boundaries.
Page 277 8. Tap Save to save your geo-fence.
Page 278 9. The search text you used will be automatically entered as the geo-fence name. If desired, edit the geo-fence name and tap Save, or tap the back arrow to exit without saving.
Page 279: Edit An Existing Geo-Fence
Edit an Existing Geo-Fence 1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
Page 280 2. Tap on the name of the Geo-Fence you want to edit.
Page 281 3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 282 4. Scroll and zoom the map to where you would like to place the geo-fence. The cross-hairs indicate the center of the geo-fence. 5. To resize the geo-fence, tap Resize and use the handles to change the shape of the geo-fence boundaries.
Page 283 6. Tap the Save icon (upper right hand corner) to save your geo-fence. 7. Edit the name of the new geo-fence if needed and tap OK, or tap the back arrow to exit without saving.
Page 284: Delete An Existing Geo-Fence
Delete an Existing Geo-Fence 1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
Page 285 2. Tap the name of the geo-fence you want to delete.
Page 286 3. Tap Delete, then tap Yes to delete or No to exit without deleting.
Page 287: Enable Or Disable A Geo-Fence
Enable or Disable a Geo-Fence 1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
Page 288 2. In the Geo-Fence settings panel, to disable the geo-fence, uncheck the box to the left of the Geo-Fence you wish to disable. This will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence. Check the box to re-enable the geo-fence.
Page 289: Live Tracking
Live Tracking Live tracking provides you the ability to track your vehicle in real time using the Delphi Con- nected Car smartphone app or the Delphi website. You can only live track one vehicle at a time. Due to the amount of data usage required to perform live tracking, tracking will automatically timeout after 10-minutes.
Page 290 2. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap Accept. To exit live tracking, tap Cancel.
Page 291: Alerts
3. During Live Tracking, the vehicle marker will turn red. The vehicle’s current speed as well as the live tracking timer will be shown in an information box at the top of the screen. Live track- ing has a 10-minute timeout counter. When the timeout counter reaches zero, live tracking will automatically be exited.
Page 292 • The battery voltage falls below 11.5 volts • While the engine is not running and the vehicle experiences a motion that exceeds a threshold that you choose. • 5 failed attempts logging into your account Note: The motion alert is enabled 10 minutes after the vehicle is turned off and disabled when the vehicle is started.
Page 293 To clear alerts, tap the box next to the alerts you wish to clear and select Clear. The smartphone app only displays the most recent alerts, you may not be able to clear all recorded alerts. In order to clear all alerts at one time, login to your account using the mycar.delphi.com website and select the Alerts tab.
Page 294 You will need to confirm that you wish to clear the selected alerts. Tap OK to confirm, or tap Cancel to exit.
Page 295: Health
Health The Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle. If the Check Engine Light comes on, you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle. The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code.
Page 296: Performing A Diagnostic Code Scan On Your Vehicle
Performing a Diagnostic Code Scan on Your Vehicle To begin a diagnostic scan, tap the Refresh button labeled Perform trouble code scan You will see a warning to make sure the engine is turned off and the key is in the On position before continuing.
Page 297: Clearing Diagnostic Codes
Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your display, you will no longer see them in your vehicle’s data but they may still be active in your vehicle.
Page 298 Tap Clear Display to clear the codes from your display, tap Clear Vehicle to clear the codes from your vehicle, or tap Cancel to exit.
Page 299: Recent Trips
Recent Trips The Recent Trips feature records all the trips the vehicle has taken since you installed the mod- ule. Within the smartphone app, you can view ten vehicle trips per page. The most recent trip is listed first. You can scroll down to load and view subsequent pages of 10 trips at a time. Select any trip to view the trip details.
Page 300 The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine was idle time during the trip. Tap View Trip Map to view the trip on a map.
Page 301 Use the map control tools to scroll and zoom the map, or turn on Satellite view. Note: During trips, the location of the vehicle is logged every minute. These points are called breadcrumbs and are shown as dots on the map. The blue line connects these breadcrumbs to approximate the route the vehicle took.
Page 302: Key Fob Pairing
Key Fob Pairing The key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You can perform the configuration step at any time from either the smartphone app or the website. To complete the pairing step you will need to be in your vehicle.
Page 303 Before attempting the key fob setup process, look on your dashboard view to see if your vehicle’s VIN has been identified. If the module was able to read your vehicle’s VIN, you will see it displayed at the top of the screen below your vehicle name. If the module was unable to read your vehicle’s VIN, your vehicle will be identified by the word Vehicle followed by a number.
Page 304 To enable your keyfob feature: 1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin the fob setup process or Cancel to exit.
Page 305 2. Using the Prev and Next buttons, look for the key fob picture that matches your key fob. Once you have found your key fob, tap Continue. If you do not find a picture of your key fob, tap “I don’t see my fob”.
Page 306 3. Once you have tapped Continue, you will see the following message while your key fob is being initialized. The configuration step can take up to 5 minutes. Do not close the app during this process.
Page 307 4. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If you wish to complete the process later, you can tap “Perform this step later”.
Page 308 Following the successful pairing of your Key Fob, you should be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connect website to send key fob commands to your vehicle.
Page 309: Key Fob Pairing Without Vin
Key Fob Pairing Without VIN 1. To enable your key fob feature, navigate to the Key Fob feature which is accessible from the Side Menu. If your key fob is not set up, you will see the following message. Tap OK to begin the fob set up process or Cancel to exit.
Page 310 2. Use the on screen prompts to select your vehicle and select Submit. If are not able to select your vehicle, tap “My vehicle is not listed” and see section My Vehicle is Not Supported. 3. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, tap Continue.
Page 311 4. Once you have tapped Continue, you will see the following message while your key fob is being initialized. The configuration step can take up to 5 minutes. Do not close the app during this process. 5. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps.
Page 312 Following the successful pairing of your Key Fob, you will be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connected Car website to send key fob commands to your vehicle.
Page 313: Pair Smartphone Bluetooth® To Module
Pair Smartphone Bluetooth® to Module This feature lets you access the key fob functions on your Delphi Conncted Car smartphone app when within Bluetooth® range of the module (range is dependent on your cell phone). This feature requires: • Successful key fob pairing to your vehicle. •...
Page 314 2. Tap Vehicle Settings. 3. Tap the vehicle in which the module is currently installed.
Page 315 4. Tap Bluetooth Settings.
Page 316 5. Tap Discover to activate Bluetooth® pairing. 6. The Status LED on your module should begin flashing blue. 7. Press your phone’s Home button and follow the procedures for turning on your smartphone’s Bluetooth® feature. 8. Tap Search for Devices or Scan Now if your phone doesn’t begin scanning automatically. 9.
Page 317 Authorize your smartphone’s Bluetooth® key fob functionality. 1. Return to the Delphi Connect Car app. If your phone doesn’t appear on the list of Bluetooth® phones, tap the Back button and then re-enter Bluetooth Settings. 2. Your phone will be listed as Unauthorized.
Page 318 3. Tap your phone’s name.
Page 319 4. Tap Authorize to enable your phone to provide key fob control over Bluetooth®. Your phone will now show as authorized.
Page 320 5. Return to the Delphi Connect side menu.
Page 321 6. Observe the LED on the module and wait until it returns to flashing blue every 10 seconds. 7. Tap the Key Fob menu item and test the buttons. Bluetooth® setup is complete.
Page 322: Remove The Bluetooth Connection To Your Module
Remove the Bluetooth Connection to Your Module You can remove the Bluetooth connection between your phone and your module. 1. Access the Delphi Connect Car app side menu. 2. Tap Settings.
Page 323 3. Tap Vehicle Settings.
Page 324 4. Tap the vehicle in which the module is currently installed.
Page 325 5. Tap Bluetooth Settings.
Page 326 6. Tap the name of the device you wish to remove.
Page 327 7. Tap Unauthorize and then tap Unpair to remove the pairing for this device. The device will be removed from the list. Note: Remember to unpair the module from your smartphone, sometimes this is called “forget. ”...
Page 328: Settings
Settings The Settings menu provides access to your Account Settings, Vehicle Settings, your personal PIN-code, and additional information in the About section.
Page 329: Account Settings
Account Settings The Account Settings allow you to: • Modify your User Settings, including login credentials, account email address, language for notifications and unit of measure. • Manage the modules associated with your account User Settings Account Email Address The account email is used to communicate information regarding your connected car account, for example the forgot username and forgot password features.
Page 330: Add Account Email Address
Add Account Email Address On the side menu tap Settings, then Account Settings then User Settings then Enter Email Address.
Page 331: Edit Or Delete Account Email Address
Edit or Delete Account Email Address To edit or delete the account email address: On the side menu tap Settings, then Account Settings then User Settings then tap the email address you entered previously.
Page 332 Enter your new account email address or delete the current one by clearing the field. Tap Save Settings to save the email address or tap the Back button or Side Menu to exit without saving.
Page 333: Change Username
Change Username On the side menu tap Settings, then Account Settings then User Settings then tap Username.
Page 334 Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters if desired. Tap Save when done or tap the Back button or the Side Menu to exit without saving. Usernames are not case sensitive.
Page 335: Change Password
Change Password On the side menu tap Settings, then Account Settings then User Settings then tap Password.
Page 336 You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Passwords are case sensitive. Tap Save to save your new password or tap Back to cancel changing your password.
Page 337: Vehicle Nicknames And Descriptions
Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of the vehicle year and vehicle make, or instead of Vehicle 1 if the VIN is unknown. If defined, the description will be displayed instead of the VIN or VIN Unknown for vehicles that didn’t report a VIN.
Page 338: Modify Vehicle Nickname
Modify Vehicle Nickname On the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
Page 339 Tap on Nickname to edit the vehicle nickname.
Page 340 Enter the desired nickname and press Save to save the nickname. Note: If you delete the nickname, the vehicle year and model will again be displayed.
Page 341: Modify Vehicle Description
Modify Vehicle Description On the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
Page 342 Tap on Description to edit the vehicle description.
Page 343 Enter the desired description and press Save to save the description. Note: If you delete the description, the vehicle VIN will again be displayed.
Page 344: Select Notification Language
Select Notification Language The notification language setting allows you to receive your alert notifications, both email and txt messages, in any of the languages we support. On the side menu tap Settings, then Account Settings, then tap User Settings.
Page 345 Tap Notification Language and select the desired language from the drop down list. Tap Save to save your selection.
Page 346: Select Unit Of Measure
Select Unit of Measure The unit of measure setting allows you to view your data in either Imperial units, such as miles and mph, or metric units, such as kilometers and kph. On the side menu tap Settings, then Account Settings, then tap User Settings.
Page 347 Tap Units of Measure and select desired system of measurement from the drop down list. Tap Save to save your selection.
Page 348: Module Management
Module Management Module Management allows you to: • View the modules associated with your account • Add modules to your account • Remove modules from your account View Modules Associated with Your Account On the side menu tap Settings, then Account Settings then Module Management. You will see all the modules currently associated with your account.
Page 349: Add A Module To Your Account
Add a Module to Your Account 1. On the side menu tap Settings, then Account Settings then Module Management.
Page 350 2. Tap Add Module.
Page 351 3. Enter the ESN or IEMI and the device Registration Key exactly as they are printed on the module label — including the dash in the Registration Key. Tap Add.
Page 352 4. If the module is still associated with another account, you will also need to enter the Username and Password of that account then click Add. Note: Once you have added the module to your account, log out from your account on all smartphone apps and the website.
Page 353: Remove A Module From Your Account
Remove a Module from Your Account 1. On the side menu tap Settings, then Account Settings then Module Management.
Page 354 2. Tap the ESN or IEMI number of the module you want to remove.
Page 355 3. Review the on-screen information matches the module you want to remove and tap Delete Module. Note: Removing a module from your account does not deactivate it from your Verizon account. This also does not cancel your monthly service with Verizon or Delphi Connect services. Contact customer support at (800) 922-0204.
Page 356: Vehicle Settings
Vehicle Settings The Vehicle Settings allow you to: • Review and edit your vehicle information, such as providing your vehicle VIN when the VIN is not available • Configure alerts and notifications • Setup Bluetooth Direct Connect Review Your Vehicle Information To review your vehicle information, tap Settings from the side menu then tap Vehicle Settings.
Page 357 Tap the vehicle you wish to review.
Page 358: Edit Your Vehicle Information
Edit Your Vehicle Information If your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself. 1. To edit your vehicle information, tap Settings from the side menu then tap Vehicle Settings.
Page 359 2. Tap the vehicle you wish to review and then tap Edit.
Page 360 3. You can enter either the VIN from your vehicle or you can enter the vehicle make, model and model year. Tap the circle next to the information you want to provide.
Page 361 4. Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year. 5. Tap Save to save your changes or back to exit without saving your changes.
Page 362: Configuring Reports
Configuring Reports The Reports and Alerts settings allow you to generate trip report. Reports will be in Excel format containing information about trips made by your vehicle. Trips contained in the report can be changed by using the user selected date range (One time report) or generated with cer- tain frequency (recurring reports).
Page 363 2. Tap the vehicle you wish to configure.
Page 364 3. Tap Reports and Alerts.
Page 365 4. Tap One Time. 5. Tap Start Date and End Date to set the start date and end date of the trips that you would like to contain in the report. Once the start date and end date is selected tap Create Report to create your report.
Page 366 6. Tap Create Report once the start date and end date is selected to create your report. Note: A download link will be sent to the email address associated with your account. See the “Account Email Address” under “User Settings” section of this manual for instructions on how to add your email address to your account.
Page 367: Configuring The Recurring Report
Configuring the Recurring Report 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 368 2. Tap the vehicle you wish to configure.
Page 369 3. Tap Reports and Alerts. 4. Tap Recurring.
Page 370 5. Tap Frequency to set how often you would like to receive your trip report. You can select to receive reports every day, a specific day of the week, semimonthly or monthly.
Page 371 6. Slide the Email Report to the On position to enable your Recurring Report. Note: A download link will be sent to the email address associated with your account at the Frequency selected. See the “Account Email Address” under “User Settings” section of this manual for instructions on how to add your email address to your account.
Page 372: Configuring Alerts
Configuring Alerts The Alerts settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud data and can be viewed using your smartphone app. See section Alerts. You can also configure the notifications associated with each alert. See section Configuring Notifications Note: The following alerts cannot be customized.
Page 373 2. Tap the vehicle you wish to configure.
Page 374 3. Tap Alerts & Notifications.
Page 375 4. Tap Geofence.
Page 376 5. To disable a specific Geo-Fence, tap the ON/OFF slider next to the Geo-Fence name. To re- enable the Geo-Fence tap the ON/OFF slider again.
Page 377 6. Tap the Geo-Fence name to configure the entry and exit alerts individually.
Page 378 7. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the words Trigger When Exited. Re-check the appropriate box to re-enable an alert. 8. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 379: Configuring The Speed Alert
Configuring the Speed Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 380 2. Tap the vehicle you wish to configure.
Page 381 3. Tap Alerts & Notifications.
Page 382 4. To disable the speed alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the speed alert, tap the ON/OFF slider again.
Page 383 5. Tap the word Speed to configure the speed threshold.
Page 384 6. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for 5 seconds or more, the speed alert will be recorded. 7. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 385: Configuring The Motion Alert
Configuring the Motion Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 386 2. Tap the vehicle you wish to configure.
Page 387 3. Tap Alerts & Notifications.
Page 388 4. To disable the motion alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the motion alert, tap the ON/OFF slider again.
Page 389 5. Tap the word Motion to configure the motion threshold.
Page 390 6. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more , the motion alert will be recorded. A setting of 2 G’s can typically be set off by slamming a vehicle door or rocking the vehicle.
Page 391: Configuring The Engine Rpm Alert
Configuring the Engine RPM Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 392 2. Tap the vehicle you wish to configure.
Page 393 3. Tap Alerts & Notifications.
Page 394 4. To disable the engine RPM alert, tap the ON/OFF slider to the right of the words Engine RPM. The slider will change from ON to OFF. To re-enable the engine RPM alert, tap the ON/OFF slider again.
Page 395 5. Tap the words Engine RPM to configure the RPM threshold.
Page 396 6. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM alert. That is, when the engine RPM exceeds the RPM threshold for the number of seconds you specify, the engine RPM alert will be recorded.
Page 397: Configuring Notifications
Configuring Notifications For each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert.
Page 398: Add A Notification
Add a Notification You can add an email and text (SMS) notification to any alert. The process is similar for all alerts, here is how to add notifications to the speed alert. For Geo-Fence notifications, you will need to tap the name of the Geo-Fence you wish to configure. 1.
Page 399 2. Tap the vehicle you wish to configure.
Page 400 3. Tap Alerts & Notifications.
Page 401 4. Tap the word Speed to configure the notifications.
Page 402 5. Tap Add Email at the bottom of the screen. If you do not see the button Add Email, tap the small down arrow to right of the word Notifications to expand the Notifications section.
Page 403 6. Tap Add Notification 7. To send a notifcation to an email address, select the email address icon and enter a valid email address in the format myemail@email.com. To enter additional email addresses, tap Add Notification. You can enter as many email addresses as you wish.
Page 404 8. To send a text notification to a mobile number, select the mobile number icon enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile numbers, tap Add Notification. You can enter as many mobile numbers as you wish.
Page 405: Delete A Notification
Delete a Notification You can delete a notification associated with any alert. The process is similar for all alerts, here is how to delete notifications for the speed alert. For Geo-Fence notifications, you will need to tap the name of the Geo-Fence you wish to configure. 1.
Page 406 2. Tap the vehicle you wish to configure.
Page 407 3. Tap Alerts & Notifications.
Page 408 4. Tap the word Speed to configure the notifications.
Page 409 5. If you do not see the notification email addresses or mobile numbers displayed on the screen, tap the small down arrow to right of the word Notifications to expand the notification section.
Page 410 6. To delete a notification email address or mobile number, tap the x next to the email address or mobile number you want to delete. 7. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 411: Wi-Fi Hotspot
Wi-Fi Hotspot Model ACT233L of the Delphi Connected Car System offers you a mobile hotspot in your vehicle. The hotspot is enabled whenever the engine is running and can be programmed to be enabled for a period of time after the engine is turned off. You can have a maximum of five devices connected to the hotspot at one time.
Page 412 Tap Network Name to change the network name (SSID). This is the name that users will see when scanning for wireless networks on their devices. Enter the new network name. If you check the box labeled Broadcast Network Name, then the network name of the hotspot will be displayed on any device that performs a Wi-Fi scan for available networks.
Page 413: View Connected Devices
View Connected Devices From the Settings menu, tap Account Settings, Module Management, then tap the module you wish to configure. Tap on Connected Devices. You will see all devices currently connected to the hotspot.
Page 414: Configure The Network Password
Configure the Network Password From the Settings menu, tap Account Settings, Module Management, then tap the module you wish to configure. Tap on Wi-Fi hotspot.
Page 415 Tap Password to change the network password. Enter the new password in both boxes. The Wi-Fi password must be between 8 and 63 characters. Tap Save Settings to save your changes or back to exit without saving your changes.
Page 416: Configure The Hotspot Timeouts
Configure the Hotspot Timeouts The hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot will remain on for a programmable amount of time called Shut Off Time. This time ranges from 0 to 30 minutes. If, at the end of Shut Off Time and anytime thereafter, there are no devices connected to the hotspot, the hotspot will turn off and remain off until the engine is started.
Page 417 Tap the box indicating the Shut Off Time and Force Shut Off Time. Using the drop down menus, tap the desired time settings. Tap Save Settings to save your changes or back to exit without saving your changes.
Page 418: Wi-Fi Administrator Portal Access
Wi-Fi Administrator Portal Access You can log in to the Wi-Fi hotspot using an administrator account while connected to the hotspot. The administrator account is best viewed on a laptop or similar device with a large screen. All screenshots in this section are taken from a laptop screen for clarity. Open the web browser on your laptop or mobile phone.
Page 419 In order to view or modify any of the hotspot settings, you will need to sign in as the administra- tor. You can click the Sign In link in the upper right hand corner or you will be prompted to sign in when you try to access the hotspot settings.
Page 420: View Hotspot Data Usage
View Hotspot Data Usage 1. Log into the hotspot administrator portal. 2. Click Data Usage.
Page 421: View, Block And Unblock Connected Devices
View, Block and Unblock Connected Devices 1. Log into the hotspot administrator portal. 2. Click on Connected Devices. To block a specific device from connecting to the hotspot click Block next to the device. A blocked device will be listed under Blocked Devices. To unblock a device, click Unblock next to the device.
Page 422: Modify Administrator Password
Modify Administrator Password 1. Log into the hotspot administrator portal. 2. Click Hostpot Settings. Click the Hotspot tab. Click the Admin Password subtab. 3. Enter the current password. 4. Enter the new password twice. 5. Click Save Changes.
Page 423: Modify Hotspot Timeout
Modify Hotspot Timeout The hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot will remain on for a programmable amount of time called Shut Off Time. This time ranges from 0 to 30 minutes. If, at the end of Shut Off Time and anytime thereafter, there are no devices connected to the hotspot, the hotspot will turn off and remain off until the engine is started.
Page 424: Backup And Restore Hotspot Settings
Backup and Restore Hotspot Settings Settings 1. Log into the hotspot administrator portal. 2. Click on Hostpot Settings. Click the Hotspot tab. Click the Backup and Restore subtab. 3. To backup your current hotspot settings, click Download. Enter the name and location of the backup file.
Page 425: Modify Basic Hotspot Settings
Modify Basic Hotspot Settings The Wi-Fi hotspot settings allow you to configure the following settings: - Wi-Fi network name (SSID), name used by devices wishing to connect to the hotspot - Network password, required password to connect to the hotspot - 802.11 mode, wireless protocol to use - Security mode, WPA2 Personal/PSK is currently the only security mode supported - Maximum number of connected devices, 1 through 5...
Page 426: Modify Advanced Hotspot Settings
3. Edit the hotspot settings. 4. Click Save Changes. Modify Advanced Hotspot Settings The advanced hotspot settings allow you to configure the following settings: - Firewall, this includes VPN Passthrough and Wi-Fi Privacy separation - LAN settings, for IPv4 and IPv6 settings - Port filtering 1.
Page 427 3. A warning message will be displayed. Click Go Back to exit Advanced Settings or click Continue. 4. Click on Firewall to modify the firewall settings. Enable or disable VPN Passthrough using the provided ON/OFF switch. When ON, connected devices are allowed to create a VPN tunnel using the hotspot.
Page 428 5. Click on LAN to modify the LAN settings. Enter the desired IPv4 and IPv6 settings. Click Save Changes. 6. Click on Port Filtering to modify the port filtering settings. Enable or disable port filtering using the provided ON/OFF switch. If ON, create, edit or delete the port filtering rules. 7.
Page 429: View Hotspot Support Information
View Hotspot Support Information The hotspot provides status and diagnostic information as well as links to support services. 1. Log into the hotspot administrator portal. 2. To view current internet status, click on About Delphi Connect. Click the Internet Status tab.
Page 430 3. To view the model and versions of the hotspot, click on About Delphi Connect. Click the Info tab.
Page 431 4. To view diagnostic information about the hotspot, click About Delphi Connect. Click on the Diagnostics tab.
Page 432 5. To manage hotspot log files, click About Delphi Connect. Click on the Logs tab. To enable recording hotspot logs, check Enable Logs. Select how long to store each hotspot log before it is automatically deleted.
Page 433 6. To view available support links, click About Delphi Connect. Click on the Help & Support tab.
Page 434: Enable Personal Pin-Code
Personal PIN-Code For added security, you can create a personal PIN-code. Once created, the PIN must be entered each time you access the app except when logging in to the app. That is, you will be required to enter the PIN whenever you return to the app from using a different feature of your phone. If someone enters an incorrect PIN 5 times in a row, the app will be logged out and you will need to log in the next time you access the app.
Page 435 Enter a 4 digit PIN. You will be asked to re-enter the 4 digit PIN for confirmation.
Page 436 The PIN-code will now show ON.
Page 437: Disable Personal Pin-Code
Disable Personal PIN-Code On the side menu tap Settings, then PIN-code.
Page 438 Enter your 4 digit PIN.
Page 439 The PIN-code will now show OFF.
Page 440: About Section
About Section The About section allows you to: • Access the OBD Locator • Review the current Privacy Policy and Terms of Use Locating Your OBD Connector The OBD Locator button will launch your internet browser and navigate to a web page where you can select your vehicle and determine the location of the OBD II connector.
Page 441 Tap About and then tap OBD Locator.
Page 442: Reviewing The Terms Of Use And Privacy Policy
Reviewing the Terms of Use and Privacy Policy To review the Terms of Use and Privacy Policy, on the side menu tap Settings.
Page 443 Tap About and then tap the document you with to review.
Page 444: Logout
Logout On the Side Menu of the app, tap Log Out to logout from your vehicle. This will return you to the login screen. Note: The Delphi Connect smartphone app will remain logged in, unless the user logs out using the MENU and Log Out selection.
Page 445: Using The Delphi Connect Website
Using the Delphi Connect Website Accessing the Website You can log in to your vehicle at mycar.delphi.com. Forgot Username or Password Should you forget your account login credentials, you can request your username or a password reset from the login screen. To request your Username, click Forgot Username? Note: The website will automatically log you out after 20 minutes of inactivity if you do not log out using the Logout feature.
Page 446 Enter the account email address you provided in your User Settings and click Send Email.
Page 447 You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide an account email address in your User Settings or do not receive the email with your Username, please call Verizon Wireless Customer Service (800) 922-0204.
Page 448 You will be required to change your password once you login. If you did not provide an account email address in your User Settings or do not receive the email with your temporary password, please call Verizon Wireless Customer Service at (800)
Page 449: Navigating Around
Navigating Around To navigate to a specific category, click on the links at the top of the screen for Dashboard, Location, Alerts, Health, Recent Trips, Key Fob and Settings. You may also click the highlighted icons or the word More in the section you want to visit (as shown in the red boxes). Click on your username to change various settings for your account, see yellow box.
Page 450: Selecting Your Vehicle
Selecting Your Vehicle If you have more than one associated with your account, you can select which vehicle’s module information to view. Click on the down arrow next to your vehicle.
Page 451 Click on the vehicle you wish to view or click on the up arrow to keep viewing the current vehicle. Note: The last vehicle that recorded data is indicated with the module icon, see yellow box.
Page 452 If there are more than 6 vehicles to choose from you can page through the list of all vehicles using the right arrow.
Page 453: Vehicle Settings
Vehicle Settings The Vehicle Settings allow you to edit your vehicle information, such as providing your vehicle VIN when the VIN is not available. Edit Your Vehicle Information If your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself.
Page 454 Click the circle next to the information you want to provide.
Page 455 Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year. Click Save to save your changes or Cancel to exit without saving your changes.
Page 456: Vehicle Nicknames And Descriptions
Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of the vehicle year and vehicle make, or instead of Vehicle 1 if the VIN is unknown. If defined, the description will be displayed instead of the VIN or VIN Unknown for vehicles that didn’t report a VIN.
Page 457: Modify Vehicle Nickname
Modify Vehicle Nickname Select the vehicle you want to modify from the dropdown at the top of the screen. Click on the vehicle name at the top of the screen.
Page 458 If your vehicle has reported the VIN, you will see the following pop-up window and it will already contain vehicle information. Click Edit. If your vehicle has not reported the VIN, you will not see this pop-up.
Page 459 Edit the nickname and description. If your vehicle has not reported the VIN, you can also enter your vehicle information at this time or leave it blank. Click Save to save your changes. Note: If you delete the nickname, the vehicle year and model will again be displayed. If you delete the description, the vehicle VIN will again be displayed.
Page 460: Username Menu
Username Menu To access your username menu, click on your username in the upper right-hand corner. From this drop-down, you can access your user settings and the OBD locator feature. You can also logoff from your Delphi Connect account by clicking Log Out.
Page 461: Refreshing Your Vehicle Data
Refreshing Your Vehicle Data Whenever you load a new page of information, the latest available vehicle data will be displayed. In addition, from anywhere within the website you can refresh your vehicle data by clicking the Refresh button. You will see the following message while your vehicle is being contacted for a refresh. Note: On the Health screen, clicking the Refresh button will initiate a scan of your vehicle for diagnostic trouble codes.
Page 462: Dashboard
Once the vehicle is contacted, you will see the following message. Select Dismiss to return to the website. The refresh process will continue in the background but the screen will not display the new vehicle information until you click on one of the tabs. Should the refresh fail, you will receive an error message indicating why the refresh was unsuccessful.
Page 463 • Last recorded Location of vehicle: • The most recent alerts:...
Page 464 • The most recent diagnostic information reported by your vehicle: • The most recent trips: Note: You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feature. See Performing a diagnostic Scan on Your Vehicle. If your vehicle has no Health issues you will see the following note: No trouble codes found.
Page 465: Location
• Status of the Wi-Fi Hotspot, the Wi-Fi icon will be colored blue when the hotspot is on and grey when it is off: Location Use the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations.
Page 466 Depending on zoom level, all vehicles may not be visible on the main map. The mini map shows the locations of all vehicles selected for display. Vehicles that are close together are grouped and the number in the cirle indicates how many vehicles are in the group. Click on a group in the mini map to zoom the main map to that group of vehicles.
Page 467 Click on a vehicle marker to select it and display additional information such as the address. The marker of the selected vehicle will darken slightly and a pop-up will show additional vehicle information. If you click on a vehicle that is not the current vehicle, you will be able to Hide it, which will remove it from the location view.
Page 468 If you have selected a vehicle to show on the map and the location is unknown, a message will be displayed at the top of the map indicating how many vehicle locations are unknown. Click View more to see a list of all vehicles which have unknown locations.
Page 469: Hide/Show Vehicles On The Location Map
Hide/Show Vehicles on the Location Map On the location screen, you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles.
Page 470 Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Click Select Current Vehicle Only to display only the current vehicle on the map. Click Apply to save your changes and return to the map or Cancel to exit without saving.
Page 471: Find My Car
Find My Car Click the Zoom to Vehicle button to center the map on the current vehicle’s location.
Page 472: Find All My Cars
Find All My Cars Click the Zoom to All Vehicles button to resize the map to show all vehicles selected for display.
Page 473: Map View
Map View The map view can be customized using the the standard map controls, such as scrolling and zooming to adjust the Map view.
Page 474: Programmable Odometer
Programmable Odometer A programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer.
Page 475 Enter the desired value in miles. Tap Submit to save the value or Cancel to exit without saving.
Page 476: Managing Geo-Fences
Managing Geo-Fences A geo-fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses the boundary to enter or exit that location, an alert will occur and can be viewed on the Delphi Connect app or the website. You can also be notified via an email or text message if desired.
Page 477 2. In the GEO FENCES window, click CREATE NEW FENCE.
Page 478 3. Scroll and zoom the map to where you would like to place the Geo-Fence and tap DROP PIN HERE.
Page 479 4. Follow the on-screen instructions to locate, resize and name your Geo-Fence. Use the icons in the upper right corner of the map to change the shape of the geo-fence between a circle and a rectangle. You can hide the Geo-Fence panel to see more of the map by clicking on the panel tab (see yellow box).
Page 480: Create A Geo-Fence By Searching For An Address Or Business Name
Create a Geo-Fence by Searching for an Address or Business Name 1. Click the Geo Fence button in the Location view to begin managing Geo Fences. 2. In the Geo-Fences settings panel, click CREATE NEW FENCE.
Page 481 3. Click ENTER ADDRESS.
Page 482 4. Enter the address or business name you want to find and click VIEW RESULTS...
Page 483 5. Scroll through the list of search results. You can modify the search criteria and click VIEW RESULTS to refresh the results. Within the search results, click the desired location. A Geo-Fence will be created at the selected location.
Page 484 6. Follow the on-screen instructions to locate and size the Geo-Fence. Use the icons in the upper right corner of the map to change the shape of the geo-fence between a circle and a rectangle. The name of the Geo-Fence will default to your search text but you can change it to a different name.
Page 485: Edit An Existing Geo-Fence
Edit an existing Geo-Fence 1. Click the Geo Fence button in the Location view to begin managing Geo-Fences. 2. Click on the name of the Geo-Fence you want to edit. The map will center on that Geo-Fence. Click on the arrow next to the Geo-Fence you want to edit.
Page 486: Delete An Existing Geo-Fence
3. Follow the on-screen instructions to locate, resize and rename your Geo-Fence. You can hide the Geo-Fence panel to see more of the map by clicking on the panel (see yellow box). Simply click the tab again to show the Geo-Fence panel. When you are finished, select SAVE CHANGES to save it or CANCEL to exit without saving your changes.
Page 487 2. Click on the name of the Geo-Fence you want to edit. The map will center on that Geo-Fence. Click on the arrow next to the Geo-Fence you want to edit. 3. Click Delete.
Page 488: Enable Or Disable A Geo-Fence
Enable or Disable a Geo-Fence 1. Click the Geo-Fence button in the Location view to begin managing Geo-Fences...
Page 489 2. In the GEO FENCES window, click the checkbox to the left of the Geo-Fence you wish to disable. The checkmark will be cleared and the Geo-Fence will no longer be visible on the map. This will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence.
Page 490 3. To enable a Geo-Fence, check the box to the left of the Geo-Fence name. The Geo-Fence will be shown on the map again and alerts will again be generated by this Geo-Fence.
Page 491: Live Tracking
Live Tracking Live tracking provides you the ability to track your vehicle in real time using the website. Click on the Live Tracking icon to start live tracking. Due to the amount of data usage required to perform live tracking, tracking will automatically timeout after 10-minutes. You can restart tracking by selecting this feature again.
Page 492 3. You will see the following message once the vehicle is connected. Select Cancel to return to the Location view. 4. If the vehicle cannot be reached or located using the GPS feature, the service will retry to contact your vehicle. Select Cancel to return to the Location view. If your vehicle cannot be connected, the feature will timeout.
Page 493: Alerts
5. During live tracking, the vehicle marker will be red. To view the vehicle speed and the live tracking timer, click on the vehicle marker. To close the vehicle information pop-up, click the small x in the corner of the box. You can end live tracking at any time by clicking Stop Tracking. Note: The map will follow the vehicle during live tracking even if you change the zoom level.
Page 494: Clearing Alerts
You can also configure email and text message notifications for each alert. For more information on configuring your alerts and the associated notifications, see sections Configuring Alerts and Configuring Notifications. Use the navigation buttons to scroll through the alerts. Clearing Alerts To clear specific alerts, select the check box to the right of the alerts you wish to clear, then select CLEAR SELECTED.
Page 495: Health
To clear all alerts, do not select any alerts and press CLEAR ALL. You will be asked to confirm your desire to clear all alerts. Health The Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle.
Page 496: Performing A Diagnostic Code Scan On Your Vehicle
Performing a Diagnostic Code Scan on Your Vehicle To perform a diagnostic scan of your vehicle, navigate to the Health screen and click the Refresh button. You will see a warning to make sure the engine is turned off and the key is in the On position before continuing.
Page 497: Clearing Diagnostic Codes
Once the scan is complete, the diagnostic codes reported by your vehicle will be displayed on the screen. Use the navigation buttons to scroll through your codes. Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your display, you will no longer see them in your vehicle’s data but they may still be active in your vehicle.
Page 498 To begin clearing codes, tap CLEAR ALL. Tap Display to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap Cancel to exit.
Page 499: Recent Trips
Recent Trips The Recent Trips feature displays all the trips the vehicle has taken since you installed the module. The most recent trip is listed first. Use the navigation buttons to scroll through your trips. Click in any row (see the yellow box) to view the details of a specific trip.
Page 500: Key Fob Pairing
Key Fob Pairing The key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You can perform the configuration step at any time from either the smartphone app or the website. To complete the pairing step you will need to be in your vehicle.
Page 501 Before attempting the key fob pairing process, look on your dashboard view to see if your vehicle’s VIN has been identified. If the module was able to identify your vehicle, you will see it displayed at the top of the screen below your vehicle name. If the module was unable to read your vehicle’s VIN, your vehicle will be identified by the word Vehicle followed by a number.
Page 502 2. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, click Continue. If you do not find a picture of your fob, click I don’t see my fob. In this case, your fob is not currently supported. 3.
Page 503 Following successful pairing of your Key Fob, you should be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the website to send key fob commands to your vehicle with your Internet connection.
Page 504: Key Fob Setup Without Vin
Key Fob Setup without VIN 1.To enable your keyfob feature without a vehicle VIN, navigate to the KEY FOB tab. If your key fob is not already set up, you will see the following message. Click on START CONFIGURATION to begin the fob set up process. 2.
Page 505 3. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, click Continue. If you do not find a picture of your fob, click I don’t see my fob.
Page 506 Following the successful pairing of your Key Fob, you will be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connect website to send key fob commands to your vehicle.
Page 507: Username Menu
Username Menu To access your username menu, click on your username in the upper right-hand corner. From this drop-down, you can access your user settings and the OBD locator feature. You can also logoff from your Delphi Connect account by clicking Log Out.
Page 508: User Settings, Notification Language And Units Of Measure
User Settings, Notification Language and Units of Measure To access your user settings, click on your username in the upper right-hand corner. From the drown-click menu, click User Settings. From this screen you can modify your Username and your account email address. The account email is used to communicate information regarding your Delphi Connect account, for example, it is used for both the forgot username and forgot password features.
Page 509 To change your password, enter your current password in the box labeled “Password” and the new password in both the “New Password” and “Confirm new password” boxes. Use the drop-down boxes to change your Notification Language or your Units of Measure. The notification language setting allows you to receive your alert notifications, both email and txt messages, in any of the languages we support.
Page 510: Settings
Settings The Settings menu allows you to manage your modules and Alerts and Notifications Settings. Module Management Module Management allows you to: • View the modules associated with your account • Add modules to your account • Remove modules from your account...
Page 511: View Modules Associated With Your Account
View Modules Associated with Your Account On the Settings menu select MANAGE MODULES. You will see all the modules currently associated with your account.
Page 512: Add A Module To Your Account
Add a Module to Your Account 1. On the Settings menu select MANAGE MODULES.
Page 513 2. Click Add Module 3. Enter the ESN or IEMI and the device Registration Key exactly as they are printed on the module label — including the dash in the Registration Key. Click Add.
Page 514 4. If the module is still associated with another account, you will also need to enter the Username and Password of that account then click Submit. Click Cancel to exit without adding the Module. Note: Once you have added the module to your account, log out from your account on all smartphone apps and the website.
Page 515: Remove A Module From Your Account
Note: Any vehicle data in the previous account will not be transferred to the new account. Once added to the new account, all vehicle data reported by the module will be available in the new account. Any previous key fob pairings will remain in the module after adding the module to the new account.
Page 516 2. Click the trash can icon next tp the ESN or IEMI number of the module you want to remove. Note: Removing a module from your account does not deactivate it from your Verizon account. This also does not cancel your monthly service with Verizon or Delphi Connect services. Contact...
Page 517: Configuring Reports
Configuring Reports The Reports and Alerts settings allow you to generate trip report. Reports will be in Excel for- mat containing information about trips made by your vehicle. Trips contained in the report can be changed by using the user selected date range (One time report) or generated with certain frequency (recurring reports).
Page 518 2. Select Reports...
Page 519 3. Input the Date Range to create a One Time Report...
Page 520 4. Once the start date and end date is range is selected tap Create Report to create your report.
Page 521 5. Hit the save button to save your report to your default download folder or select save if you would like to save the file name and save to another folder.
Page 522 6. Input the Frequency for a Recurring Report...
Page 523 7. You will need to enter an email address in user settings to access this feature. Please refer to the User Settings, Notification Language and Units of Measure section of this manual for help with adding your account email address.
Page 524 8. Select Frequency to set how often you would like to receive your trip report. You can select to receive reports every day, a specific day of the week, semimonthly or monthly.
Page 525 9. Slide the button to On to activate your recurring trip report or slide to Off to de-active your recurring trip report.
Page 526 10. Hit the Save Changes button to save your Recurring Reports settings...
Page 527: Configuring Alerts
Configuring Alerts The Alerts settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud data and can be viewed using your smartphone app. See section Alerts. You can also configure the notifications associated with each alert. See section Configuring Notifications.
Page 528 2. Click GeoFences. 3. To disable a specific Geo-Fence, click the checkbox next to the Geo-Fence you wish to disable. The checkmark will be cleared. This will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence. To enable the Geo-Fence click the box next to the Geo-Fence name.
Page 529 4. Click the Geo-Fence name to configure the entry and exit alerts individually. 5. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the words Trigger When Exited. Re-check the appropriate box to re-enable an alert.
Page 530 6. Click Save to save your changes or click the Back button or the side menu button to exit without saving your changes. See Configuring Notifications for information on configuring notifications.
Page 531: Configuring The Speed Alert
Configuring the Speed Alert 1. On the Settings menu select MANAGE ALERTS. 2. To disable the speed alert, click the checkbox next to the word Speed. The checkmark will be cleared.
Page 532 3. To enable the speed alert, click the checkbox. The checkmark will be added. 4. Click the word Speed to configure the speed threshold.
Page 533 5. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for 5 seconds or more, the speed alert will be recorded. 6. Click Save to save your changes or click the BACK button to exit without saving your changes. See Configuring Notifications for information on configuring notifications.
Page 534: Configuring The Motion Alert
Configuring the Motion Alert 1. On the Settings menu select MANAGE ALERTS. 2. To disable the motion alert, click the checkbox next to the word Motion. The checkmark will be cleared. To enable the motion alert, click the checkbox. The checkmark will be added. Click the word Motion to configure the motion threshold.
Page 535 3. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more , the motion alert will be recorded. A setting of 2 G’s can typically be set off by slamming a vehicle door or rocking the vehicle.
Page 536: Configuring The Engine Rpm Alert
Configuring the Engine RPM Alert 1. On the Settings menu select MANAGE ALERTS. 2. To disable the engine RPM alert, click the checkbox next to the words Engine RPM. The checkmark will be cleared. To enable the engine RPM alert, click the checkbox. The checkmark will be added.
Page 537 3. Click the words Engine RPM to configure the RPM threshold. 4. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM alert. That is, when the engine RPM exceeds the RPM threshold for the number of seconds you specify, the engine RPM alert will be recorded.
Page 538: Configuring Notifications
Configuring Notifications For each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert.
Page 539 2. Click the word Speed to configure the notifications. 3. Click Add new notification.
Page 540 4. Select Email for the notification type. 5. Enter a valid email address in the format myemail@email.com and click Save. Click Cancel to exit without saving. To enter additional email addresses, click Add new notification again. You can enter as many email addresses as you wish.
Page 541: Delete A Notification Email Address
Delete a Notification Email Address You can delete an email notification associated with any alert. The process is similar for all alerts, here is how to delete email addresses for the speed alert. For Geo-Fence notifications, you will need to click the name of the Geo-Fence you wish to configure. 1.
Page 542 3. To delete a notification email address, click the x next to the email address. 4. You will be asked to confirm you want to delete the email. Click Delete to delete it, click Cancel to exit without deleting.
Page 543: Add A Notification Text Number
Add a Notification Text Number You can add a text notification to any alert. The process is similar for all alerts, here is how to add one to the speed alert. For Geo-Fence notifications, you will need to click the name of the Geo-Fence you wish to configure.
Page 544 3. Click Add new notification. 4. Select Text for the notification type.
Page 545 Enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile numbers, click Add Text. You can enter as many mobile numbers as you wish.
Page 546: Delete A Notification Text Number
Delete a Notification Text Number You can delete a text notification mobile number associated with any alert. The process is similar for all alerts, here is how to delete mobile numbers for the speed alert. For Geo-Fence notifications, you will need to click the name of the Geo-Fence you wish to configure. 1.
Page 547 3. To delete a notification mobile number, click the x next to the mobile number.
Page 548: Wi-Fi Hotspot
Wi-Fi Hotspot Model ACT233L of the Delphi Connect system offers you a mobile hotspot in your vehicle. The hotspot is enabled whenever the engine is running and can be programmed to be enabled for a period of time after the engine is turned off. You can have a maximum of five devices connected to the hotspot at one time.
Page 549 Enter a new Network Name to change the network name (SSID). This is the name that users will see when scanning for wireless networks on their devices. If you set SSID Broadcast Enabled to Yes, then the network name of the hotspot will be displayed on any device that performs a Wi-Fi scan for available networks.
Page 550 Enter the new password twice. The Wi-Fi password must be between 8 and 63 characters. Click Update to save your changes or click the X to the right to exit without saving.
Page 551 The hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot will remain on for a programmable amount of time called Shut Off Time. This time ranges from 0 to 30 minutes. If, at the end of Shut Off Time and anytime thereafter, there are no devices connected to the hotspot, the hotspot will turn off and remain off until the engine is started.
Page 552 Click Update to save your changes or click the X to the right to exit without saving.
Page 553: View Wi-Fi Connected Devices
View Wi-Fi Connected Devices On the Settings menu select MANAGE MODULES. Click the Wi-Fi icon next to the module you wish to configure.
Page 554: Log Out Mobile Device
The list under Devices Connected shows all devices currently connected to the hotspot providing the device name and its media access control, or MAC, address. Log Out Mobile Device If you misplace or lose your mobile phone, you can use the Force Logout feature to remotely log out the phone from your Delphi Connect account.
Page 555: Wi-Fi Administrator Portal Access
Wi-Fi Administrator Portal Access You can log in to the Wi-Fi hotspot using an administrator account while connected to the hotspot. The administrator account is best viewed on a laptop or similar device with a large screen. All screenshots in this section are taken from a laptop screen for clarity. Open the web browser on your laptop or mobile phone.
Page 556 In order to view or modify any of the hotspot settings, you will need to sign in as the administra- tor. You can click the Sign In link in the upper right hand corner or you will be prompted to sign in when you try to access the hotspot settings.
Page 557: View Hotspot Data Usage
View Hotspot Data Usage 1. Log into the hotspot administrator portal. 2. Click Data Usage.
Page 558: View, Block And Unblock Connected Devices
View, Block and Unblock Connected Devices 1. Log into the hotspot administrator portal. 2. Click on Connected Devices. To block a specific device from connecting to the hotspot click Block next to the device. A blocked device will be listed under Blocked Devices. To unblock a device, click Unblock next to the device.
Page 559: Modify Administrator Password
Modify Administrator Password 1. Log into the hotspot administrator portal. 2. Click Hostpot Settings. Click the Hotspot tab. Click the Admin Password subtab. 3. Enter the current password. 4. Enter the new password twice. 5. Click Save Changes.
Page 560: Modify Hotspot Timeout
Modify Hotspot Timeout The hotspot can be configured to remain on after the engine has been turned off. When the engine is turned off, the hotspot will remain on for a programmable amount of time called Shut Off Time. This time ranges from 0 to 30 minutes. If, at the end of Shut Off Time and anytime thereafter, there are no devices connected to the hotspot, the hotspot will turn off and remain off until the engine is started.
Page 561: Backup And Restore Hotspot Settings
Backup and Restore Hotspot Settings Settings 1. Log into the hotspot administrator portal. 2. Click on Hostpot Settings. Click the Hotspot tab. Click the Backup and Restore subtab. 3. To backup your current hotspot settings, click Download. Enter the name and location of the backup file.
Page 562: Modify Basic Hotspot Settings
Modify Basic Hotspot Settings The Wi-Fi hotspot settings allow you to configure the following settings: - Wi-Fi network name (SSID), name used by devices wishing to connect to the hotspot - Network password, required password to connect to the hotspot - 802.11 mode, wireless protocol to use - Security mode, WPA2 Personal/PSK is currently the only security mode supported - Maximum number of connected devices, 1 through 5...
Page 563: Modify Advanced Hotspot Settings
3. Edit the hotspot settings. 4. Click Save Changes. Modify Advanced Hotspot Settings The advanced hotspot settings allow you to configure the following settings: - Firewall, this includes VPN Passthrough and Wi-Fi Privacy separation - LAN settings, for IPv4 and IPv6 settings - Port filtering 1.
Page 564 3. A warning message will be displayed. Click Go Back to exit Advanced Settings or click Continue. 4. Click on Firewall to modify the firewall settings. Enable or disable VPN Passthrough using the provided ON/OFF switch. When ON, connected devices are allowed to create a VPN tunnel using the hotspot.
Page 565 5. Click on LAN to modify the LAN settings. Enter the desired IPv4 and IPv6 settings. Click Save Changes. 6. Click on Port Filtering to modify the port filtering settings. Enable or disable port filtering using the provided ON/OFF switch. If ON, create, edit or delete the port filtering rules. 7.
Page 566: View Hotspot Support Information
View Hotspot Support Information The hotspot provides status and diagnostic information as well as links to support services. 1. Log into the hotspot administrator portal. 2. To view current internet status, click on About Delphi Connect. Click the Internet Status tab.
Page 567 3. To view the model and versions of the hotspot, click on About Delphi Connect. Click the Info tab.
Page 568 4. To view diagnostic information about the hotspot, click About Delphi Connect. Click on the Diagnostics tab.
Page 569 5. To manage hotspot log files, click About Delphi Connect. Click on the Logs tab. To enable recording hotspot logs, check Enable Logs. Select how long to store each hotspot log before it is automatically deleted.
Page 570 6. To view available support links, click About Delphi Connect. Click on the Help & Support tab.
Page 571: Frequently Asked Questions
Frequently Asked Questions 1. What are the extension cable and cradle mount for? The relocation kit, which includes the extension cable and cradle, will allow you to install the module in a location other than the OBDII connector. This may be desired because the module interferes with driver or passenger movement or for aesthetic reasons.
Page 572 may actually be going just under the speed the speedometer indicates. To see the alert in the mobile apps or website, you may need to refresh the data using the refresh data. To receive an notification via email, ensure your email address is entered correctly in the settings area for notifications.
Page 573 email, you need to ensure your email address is entered correctly in the settings area for email. 10. Why do I see multiple geo-fence alerts at about the same time when I crossed the geo-fence only once? Geo-fence detection depends on a number of factors, including the tolerance of the GPS system, the size of the geo-fence and how close the vehicle is to the edge of the geo-fence.
Page 574 You can use the application manager on your phone to stop the app from running. Or you can turn your phone off and then back on again. 20. What happens if I load the app on my non-Verizon phone? The smartphone apps are designed to run on the following smartphones regardless of your...
Page 575 21. How many mobile devices or PCs can be logged on to the same account? There is no limit on how many phones and/or PCs can be logged into the same account. 22. If I have multiple modules on one account, how can I see the data from my other vehicles? On an iPhone, you can select a different vehicle by tapping on the vehicle icon in the upper right hand corner.
Page 576 28. Why doesn’t my VIN or my make, model and year of my vehicle show up on my Dashboard page? Not all vehicles report VIN to the module. For those which do not, you will see the word “Vehicle” followed by a number, such as “Vehicle 1. ” You can update your vehicle information by entering the VIN or the make, model and year of your vehicle yourself.
Page 577 35. Does the module impact my gas mileage? The module has no impact on your vehicle’s gas mileage. 36. Why don’t I see the right vehicle at the top of my Dashboard page? If you have connected your module to more than one vehicle or have more than one module in your account, you can choose which vehicle’s data you want to view.
Page 578 40. I setup the key fob feature with my vehicle and now my factory Key Fob doesn’t work. Why? During key fob setup, the step where your factory key fobs needed to be re-paired may not have completed successfully. You can repeat the key fob setup by initiating the setup process in the website (not the app) and trying the setup again.
Page 579 to cancel the Live Tracking mode. You can continue to Live Track an unlimited number of times after a timeout. 46. I was tracking a vehicle and it stopped giving me a location and then started up again. Why? If the module or you cell phone lose their cellular connection during live tracking, updates will stop.
Page 580 extension cable may be necessary to relocate the module to a better location for GPS reception. 52. I don’t see all my vehicles on the map? On the dashboard, only the current vehicle will be displayed on the small location map. On the Location screen, all vehicles that are selected to be displayed will be shown.
Page 581 the odometer to match their vehicle’s odometer for total mileage or use it as a trip odometer by setting it to zero before each trip. 58. Why can’t I see my trip on the recent trips? Press the refresh button on the app or website and wait up to 2 minutes for the refresh to complete.
Page 582 pamphlet. 63. Why do the lights on the module change color while I drive? The module status LED indicates data transmission which is fully explained in the installation pamphlet and the User Manual. 64. Why does my module only show a blue light? If you have not performed the vehicle setup steps described in the installation pamphlet or the User Manual with the ignition on, this must be completed first.
Page 583 69. How do I properly remove my module? If possible, support the vehicle OBDII connector housing and gently wiggle the module as you pull uniformly outward away from the vehicle OBDII connector. Note that the module is designed for a snug fit and may require a strong pull to fully remove it. 70.
Page 584 75. Will using this product void my new car warranty? Delphi stands behind the Delphi Connect product and maintains that it does not void your new car warranty. 76. How much of data does the module use? Average monthly data usage is typically less than 10MB (Mega-Bytes) per month per module. This may vary depending on how you use your vehicle and how often you enable the live tracking feature.
Page 585 79. I don’t see all my vehicles on the map? On the dashboard, only the current vehicle will be displayed on the small location map. On the Location screen, all vehicles that are selected to be displayed will be shown. Use the Hide/Show Vehicles feature available on the Location menu select vehicles for display.
Page 586 85. How do I activate my Hotspot? The Wi-Fi hotspot is enabled prior to purchase. 86. How do I change my login information for my hotspot connection? In the apps, under the Settings page, tap Account Settings, Module management, then tap the name of the Wi-Fi capable module you want modify.
Page 587: Status Led And Troubleshooting
OFF and ignition ON before pressing Function Engine must be OFF and button. ignition ON before pressing Function button. Solid or On Verizon network On Verizon network blinking • Idle/dormant (3 blinks • Ready, no data activity (solid green) green every 30 seconds) •...
Page 588 Solid or On Roaming network On Roaming network blinking • Idle/dormant (3 blinks • Ready, no data activity (solid yellow) yellow every 30 seconds) • Data activity (blinks with data transfer) • Ready, no data activity (solid yellow) • Data activity (blinks with data transfer) Solid red No wireless service...
Page 589: Troubleshooting
Verify your connection to smartphone or computer is active. connection to smartphone or internet connection to computer Can’t find Vehicle older The Delphi Connect system is not compatible with older OBD port on than 1996 vehicles vehicle Incorrect OBD Call Verizon support (800)922-0204 photo in app...
Page 590 Diagnostics connector or OBD port. Defective Replace Delphi Connect system Delphi Connect system LED remains Delphi Connect Ensure vehicle is in a Verizon coverage area white system can’t Ensure your Verizon account is active (call *611 from your provision Verizon cell phone or...
Page 591 Can’t get to Delphi Connect Check that Delphi Connect system LED turns green when Dashboard system is engine is started. If it does, (call *611 from your Verizon cell page for first not reaching phone or time login the Delphi (800) 922-0204).
Page 592 No green Engine Turn off ignition, wait 10 seconds and restart engine. LED with start wasn’t Wait up to 10 seconds to see if green LED appears. Try engine detected unplugging/replugging Delphi Connect system (disconnect running, LED Module and repeat vehicle setup procedure) flashes blue every 10 seconds...
Page 593 Cloud server Wait a few minutes and try again. If still not working, call problem *611 from your Verizon cell phone or (800) 922-0204 Can’t get Incompatible Check fitment guide (connectedcar.delphi.com/fitment) Delphi vehicle Connect...
Page 594 Can’t get Not paired See “Can’t get Delphi Connect system key fob to pair with Delphi my vehicle” Connect No Internet Check internet connection to smartphone or computer. system connection to Start engine and watch for green or yellow LED activity. Key Fob smartphone, If LED remains red, Delphi Connect system has no cellular...
Page 595 Can’t pair my Incompatible Must be iPhone with iOS 5.0 or later or Android 2.2 or later smartphone smartphone and with Bluetooth® 2.1 or higher. to Delphi Connect Delphi Connect On the Settings menu in the app, tap Vehicle Settings, then system with system wasn’t tap your vehicle from the list, then tap Bluetooth Settings,...
Page 596: Customer Information
Delphi alone or in conjunction with third parties. Verizon Wireless is not responsible for your use of your wireless device, including any damage resulting from installation of the device and is not responsible for any non-Verizon Wireless applications, services, or any personal information you submit to Delphi or that is associated with your Delphi account or that you share with others.
Page 597: Product Safety And Warranty
Product Safety and Warranty Health and Safety This section outlines the safety precautions associated with using Vehicle Diagnostics. The term “mobile device” will be used to refer to the Vehicle Diagnostics in this section. Before operating your vehicle with your mobile device plugged in, please be aware of all the safety details.
Page 598 • DO NOT expose this equipment to rain or spilled beverages. • DO NOT use unauthorized accessories. GPS & AGPS You mobile device uses a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP).
Page 599 (2) This device must accept any interference received. Including interference that may cause undesired operation. INFORMATION TO THE USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful Interfer-...
Page 600 This Warranty does not apply to: (a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage; (b) Product whose mechanical serial number or electronic serial number has been removed, altered or defaced; (c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions;...
Page 601 Therefore, we strongly recommend you make a back up copy of all data and software contained on your Product before submitting it for repair or service. This includes all contact lists, downloads (i.e. third-party software applications, ringtones, games and graphics) and any other data added to your Product.
Page 602 THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.
Page 604 OM231VW v.00...

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