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Horus User Manual
HORUS TROUBLESHOOTING
Horus on screen Error Report
Your Horus can display on the TFT some detected errors. In case of an error report the Hours small
Pyramix Home logo will be blinking Red. The user can then access the Horus Home button to view the
error report, see the error list below as a reference. Once the issue is sorted Press the "clear" button to
remove reported error.
Horus Error report example:
Potential reported errors:
"Primary Power Supply Failure";
"Secondary Power Supply Failure";
One of your Power supply is down, it is recommended that you eventually shutdown the Horus and
verify your power cord connections
"Two Power Supplies Required" in case of more than 3 A/D are present
We will automatically detect the need for an additional power supply if your configuration requires it.
Verify that both your Power supply are operational. It is recommended that you eventually shutdown the
Horus and you have adequate power cord connections. For more details please refer to the "Redundant
power supply options" describe above in this User Manual.
"Temperature too high";
You are exceeding the maximum recommended operating temperature of 65[C].
Configure your cooling mode to High or immediately shutdown your Horus. Note the Temperature
lecture can be viewed under the System Info page
"Horus Application failure, please reboot"
The Horus internal application has failed. Will require a reboot, make sure that you are using the latest
Horus firmware available. If the problem persists contact support@merging.com
"Fan failure"
Make sure that your Fan is not blocked by an object
"Ethernet input: GP fifo overrun";
"Ethernet input: GP descriptors fifo overrun";
The Ethernet communication is overloaded. The bandwidth is too small. Verify your set up, take note
that a RAVENNA Network configuration must be running on a dedicated and certified Merging Switch. If
problem persists contact our support team.
www.merging.com/horus
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