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Merging Hapi MKII User Manual

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Hapi MKII
User Manual
Revision 0.01
19/03/2021

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Summary of Contents for Merging Hapi MKII

  • Page 1 Hapi MKII User Manual Revision 0.01 19/03/2021...

  • Page 2: Table Of Contents

    Assembling the Rack Mount ears ......................53 Installing the Merging NET-MSC-GBEX1 ..................... 54 HAPI MK II - Power ON ........................... 56 HAPI MKII - OLED screen interface ...................... 58 Hapi Menu Hierarchy ..............................58 Screen Navigation................................59 Home Screen ..................................59 Volume Menu ..................................
  • Page 3 HAPI MKII - Firmware Update Procedure ................... 105 HAPI - Troubleshooting ........................109 Hapi on screen Error Report ............................ 109 How to provide Merging Support with a Hapi MKII Debug Report file ..........111 Firewall and Antivirus ..............................111 FOR MORE INFORMATION ......................... 112 www.merging.com/hapi...
  • Page 4 HAPI MKII User Manual IMPORTANT SAFETY AND INSTALLATION INSTRUCTION SAVE THESE INSTRUCTIONS INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS WARNING – when using electric products, basic precautions should be followed, including the following: 1. Read all of the safety and installations instructions and explanation of graphic symbols before using the product.
  • Page 5 Merging Technologies hardware and or software or for any defect in the hardware software or documentation.
  • Page 6 IMPORTANT NOTICE: Please read the following information very carefully before attempting any installation. Failure to comply with the precise instructions may result in damage to your Merging hardware. Please read this entire section of the manual carefully before installation. STATIC DANGER NOTICE: Please note that the Hapi contains delicate electronic components that can be damaged or even destroyed when exposed to static electricity.
  • Page 7 Non-Operating Humidity 95%, non-condensing @ 30 degrees C Operating Shock No errors with a half sine wave shock of 2G (with 11-millisecond duration). Package Shock Operational after a free fall, 60 cm depending on the weight. ESD 15kV per Merging Environmental Test Specification www.merging.com/hapi Page 7...
  • Page 8 Test report Ref No: 16'835 Issued Date: June 2012 by Montena EMC SA The CE label is affixed on the rear of right side of the Hapi MkII unit as per below : Date 12 June 2012 Claude Cellier President Merging Technologies S.A.

  • Page 9: Hapi Warranty Information

    Merging Technologies, Inc. extends this Limited Warranty to the original purchaser. In the event of a defect or failure to confirm to this Limited warranty, Merging Technologies, Inc. will repair or replace the product without charge within sixty (60) days. In order to make a claim under this limited warranty, the purchaser must notify Merging Technologies, Inc.

  • Page 10: Introduction To Hapi Mkii

    • Standard modules support 44.1kHz to 192kHz and Premium up to DXD/DSD256. • Signal routing from any input to any combination of outputs • RAVENNA/AES67 Compatible (Hapi MKII supports Network redundancy and Network Switch mode) • Browser-based remote access using any web enabled device •...
  • Page 11 (sub-millisecond) and ensures that every single sample gets to where it needs to go without fail. Hapi MKII provides a secondary (RJ45), redundant RAVENNA connection for uninterrupted use, even when a network connection fails, it can also be used in switch mode.

  • Page 12: Hapi Mkii - Block Diagram

    HAPI MKII User Manual HAPI MKII - Block Diagram www.merging.com/hapi Page 12...
  • Page 13 HAPI MKII User Manual HAPI MKII - Hardware FRONT PANEL BACK PANEL HAPI UNIT HAPI SCHEMATIC IMAGES Front Panel Back Panel www.merging.com/hapi Page 13...
  • Page 14 HAPI MKII User Manual HAPI BASE UNIT IOC-HAPI Specifications Case Material Powder Coated Steel Front Panel Material Brushed Aluminum Weight (excluding redundant PS) 4.5 kg / 10 lbs Dimensions (1U rack mounting) 483 x 320 x 44 mm Voltage (AC) 90V–260V, 47–63 Hz...

  • Page 15: Hapi - Optional Cards

    HAPI MKII User Manual HAPI - Optional Cards IOM-H-AKDG8D / AKDG8DP These remotely controlled Mic/Line Input cards are 3rd generation Dual Gain topology designs, inspired from the Anubis outstanding Preamps, that show zero tolerance to any compromise on the audio quality.
  • Page 16 HAPI MKII User Manual Frequency response +0/-0.1dB @ fs = 44100 Hz 5.7 Hz - 20.5 kHz Frequency response +0/-1.0dB @ fs = 44100 Hz 1.8 Hz - 21.0 kHz Frequency response +0/-0.1dB @ fs = 96000 Hz 5.7 Hz - 43.9 kHz Frequency response +0/-1.0dB @ fs = 96000 Hz...
  • Page 17 HAPI MKII User Manual IOM-H-AKDG8D/AKDG8DP block diagram www.merging.com/hapi Page 17...

  • Page 18: Iom-H-Akd8D / Akd8Dp

    HAPI MKII User Manual IOM-H-AKD8D / AKD8DP These remotely controlled Mic/Line Input cards have set a new benchmark in analog circuitry design, and provide additionally a Line level post Mic-pre “Direct Out” output. Available in models that work up to 192kHz (AKD8D) and DXD/DSD256 (AKD8DP) IOM-H-AKD8D / AKD8DP Key Features •...
  • Page 19 HAPI MKII User Manual IOM-H-AKD8D / AKD8DP Mic-Pre Analog Section Frequency response +0/-0.5 dB, Line 2 Hz - > 200 kHz Frequency response +0/-2.0 dB, Line 1 Hz - > 200 kHz Frequency response +0/-0.5 dB, Mic, at G=40dB 2 Hz - 65 kHz Frequency response +0/-2.0 dB, Mic, at G=40dB...
  • Page 20 HAPI MKII User Manual IOM-H-AKD8D/AKD8DP block diagram www.merging.com/hapi Page 20...

  • Page 21: Iom-H-Ad8D / Ad8Dp - Legacy Product

    HAPI MKII User Manual IOM-H-AD8D / AD8DP - Legacy Product These remotely controlled Mic/Line Input cards have set a new benchmark in analog circuitry design, and provide additionally a Line level post Mic-pre “Direct Out” output. Available in models that work up to 192kHz (AD8D) and DXD/DSD256 (AD8DP) IOM-H-AD8D / AD8DP Key Features •...
  • Page 22 HAPI MKII User Manual IOM-H-AD8D/AD8DP Mic-Pre Analog Section Frequency response +0/-0.5 dB, Line 5 Hz - 75 kHz Frequency response +0/-2.0 dB, Line 2.5 Hz - 150 kHz Frequency response +0/-0.5 dB, Mic 10 Hz - 100 kHz Frequency response +0/-2.0 dB, Mic...
  • Page 23 HAPI MKII User Manual IOM-H-AD8D/AD8DP block diagram www.merging.com/hapi Page 23...

  • Page 24: Iom-H-Da8/Da8P (>= Run 11)

    HAPI MKII User Manual IOM-H-DA8/DA8P (>= run 11) The DA8 (up to 192kHz) and the DA8P (up to DSD) have been shown in testing to be consistently the quietest multichannel D/A conversion modules available anywhere. IOM-H-DA8/DA8P Key Features • Auto-mute circuitry for “no-pop” power cycling •...
  • Page 25 HAPI MKII User Manual How to connect the symmetrical line out to an unbalanced input Never attempt to short pin 3 (or pin 2) to Ground on Horus DA's output, since the Horus Line Out driving circuitry is symmetrical but not floating.

  • Page 26: Iom-Horus-Da8/Da8P (< Run 11) - Legacy Product

    HAPI MKII User Manual IOM-HORUS-DA8/DA8P (< run 11) - Legacy product The DA8 (up to 192kHz) and the DA8P (up to DSD) have been shown in testing to be consistently the quietest multichannel D/A conversion modules available anywhere. IOM-HORUS-DA8/DA8P Key Features •...
  • Page 27 HAPI MKII User Manual 4. Set the DIP Switches as per the table legend printed on the DA8 module card (run 6 and below) Output Level (dBu) Switch S1 to S8 Output Level calibration Example: Assuming your operating Level is 21 dBu for 0 dBFS (typical of French Radio Broadcasters), you...
  • Page 28 HAPI MKII User Manual In this example case set the software attenuation to - 3 dB (see image below), so the overall result ends up at 21 dBu for a Full Scale signal The Hapi software Output Attenuation range is from -12dB to 0dB...
  • Page 29 HAPI MKII User Manual IOM-HORUS-DA8/DA8P block diagram DA8 / DA8P run 1 to run 6 Analog Output Level Analog Output Digital input Digital Selection Output Attenuation Roll Off Filter D/A converter Mute Relay +12dB/+15dB/ [0 .. -60dB] +18dB/+24dB DA8 / DA8P run 7 and above...

  • Page 30: Iom-H-Ada8S/Ada8P

    HAPI MKII User Manual IOM-H-ADA8S/ADA8P These remotely controlled Mic/Line Input and Output cards are 3 generation Dual Gain topology designs, inspired from the Anubis outstanding Preamps, that show zero tolerance to any compromise on the audio quality. Available in models that work up to 192kHz (ADA8S) and DXD/DSD256 (ADA8P) Using those combined 8 channel Mic/Line In and Line Out cards allow the Hapi to be configured with up to 16 channels of Analog In/Out.
  • Page 31 HAPI MKII User Manual IOM-H-ADA8S/ADA8P Line input Section Max Line Input for 0 dBFS +24 dBu Input Impedance (Differential) 10.4 kΩ Dynamic Range (A-weighted, typ.), ref +24 dBu 139 dB THD+N Line+A/D (20 Hz - 20 kHz) @ -2 dBFS <...
  • Page 32 HAPI MKII User Manual IOM-H-ADA8S/ADA8P block diagram www.merging.com/hapi Page 32...
  • Page 33 HAPI MKII User Manual ADA8S and ADA8P Roll Off Filters: Sharp: Offers a flat frequency response with an attenuation of 3 dB at 0.484 x FS (23.2 kHz @48k), which has the tradeoff of 35 samples latency. Slow (default): Offers the lowest latency of 9 samples, with the tradeoff of a gentle frequency response attenuation reaching -3dB at 0.45 x FS (21.6 kHz @48k)

  • Page 34: Iom-H-Ada8 - Legacy Product

    HAPI MKII User Manual IOM-H-ADA8 - Legacy Product These remotely controlled Mic/Line Input and Output cards have broken a new barrier in terms of compactness as well as ultra-low power consumption without compromising on the audio quality. These cards work at sampling rates up to 192 kHz Using those combined 8 channel Mic/Line In and Line Out cards allow the Hapi to be configured with up to 16 channels of Analog In/Out.
  • Page 35 HAPI MKII User Manual Gain Step/Precision 0.5 dB / ±0.2 dB Common Mode Rejection Rate (20 Hz – 20 kHz) > 60 dB (up to 0 dBFS) Connector Pinout DB-25 / AES59 (Tascam Ana.) IOM-H-ADA8 Mic-Pre Analog Section Frequency response +0/-0.5 dB, Line 5 Hz - 75 kHz Frequency response +0/-2.0 dB, Line...

  • Page 36: Iom-H-Pt64

    HAPI MKII User Manual IOM-H-PT64 This module allows you to connect your Hapi directly to a Pro Tools HD or Pro Tools HDX system through its two Digilink Mini connectors. You can plug up to two modules in a device, meaning you can record up to 128 Channels at a time.
  • Page 37 HAPI MKII User Manual In Pro Tools, the Clock source should be set to Internal for the device emulated by the IOM-H-PT64 module (HD MADI in the following example). Sampling Rate mismatch protection Audio from Pro Tools to Horus and from Horus to Pro Tools is muted when the Sampling Rate asked by PT is not met by Horus to avoid recording when Sampling Rates mismatch.
  • Page 38 HAPI MKII User Manual The next setup is using Hapi as the Master clock for all devices. In this case, the Clock Source must be set to the other device’s Word Clock. The Follow SR option in Setup -> Format must be enabled.
  • Page 39 HAPI MKII User Manual Delay compensation Input and Output delay are strongly dependent on the Hardware. This implies that if one records a single source with two different devices at the same time, one will get two slightly out-of-phase tracks.

  • Page 40: Iom-Hapi-Madm/Mads

    The multimode version (IOM-HAPI-MADM) is the most widely used optical MADI connection, but for fiber lengths of more than 600m. Merging Technologies recommends to use the single mode version (IOM-HAPI-MADS). www.merging.com/hapi...

  • Page 41: Hapi - Cables

    HAPI MKII User Manual HAPI - Cables Connecting the analog audio Input cables to the AD8/AD8P/AKD8D/AKD8DP/ADA8S/ADA8P modules The AD/AD8(P) / AKD/AKD8(P) / ADA8(P) modules connect the Mic/Line Inputs using DB25 D-SUB connections. Please ensure that the cables you have chosen to use, or have had made, conform to this specification before you attempt to connect them.
  • Page 42 HAPI MKII User Manual Connecting the analogue outputs cables to the DA8/DA8P modules The IOC-DA8(P) modules connect the line outputs using DB25 D-SUB connections. Please ensure that the cables you have chosen to use, or have had made, conform to this specification before you attempt to connect them.
  • Page 43 HAPI MKII User Manual Connecting the AES-EBU cable The AES ports connect the AES-EBU I/O using DB25 D-SUB connections. Please ensure that the cables you have chosen to use, or have had made, conform to this specification before you attempt to connect them.
  • Page 44 The Hapi is delivered with Multimode connectors unless specified at ordering. For Multimode MADI i/o Merging recommends the use of the OM1 or OM2 Category, with specifications of 62.5/125 um or 50/125 um. OM3 and OM4 specifications are also supported since those are improved versions of OM2.
  • Page 45 HAPI MKII User Manual Sync breakout cable pin-out Connecting the RAVENNA Ethernet cables The RAVENNA ports (Primary and Secondary) are RJ45 female receptacles. Simply line up the RJ45 cable with the slot on the rear of the Hapi unit and slide it into place until it clicks into its locked position.

  • Page 46: Hapi Mkii Key Features

    HAPI MKII Key Features Networking The Merging Hapi MKII fully supports (2) RJ45 connectors, that can be configured in two different modes, from the RAVENNA Advanced Pages. 1) ST2022-7 mode for network redundancy (Seamless Protection Switching) 2) Network Switch mode, allowing the daisy-chaining of one additional network device without the need for an external network switch.
  • Page 47 RAVENNA Enabled Hapi interface will reinvent how systems come together. The Hapi MKII with its dual network interface provides supports for two different modes of operations. ▪...
  • Page 48 HAPI MKII User Manual Synchronization Audio is not the only information that can pass down the RAVENNA connection. Hapi is also able to send sync (LTC) down the same wire to and from the Hapi unit. For more details refer to the RAVENNA network guide available on www.merging.com...

  • Page 49: Hapi Mkii - Modules Capabilities

    ** ADA Filter setting - Slow Roll Off Filter option = 9 Samples - Sharp Roll Off Filter option = 38 Samples Note: Internal router of the Hapi MKII may add up to 1 sample of latency www.merging.com/hapi Page 49...

  • Page 50: Installing An Additional Hapi I/O Module

    HAPI MKII User Manual Installing an additional Hapi I/O Module Installing additional Hapi I/O Cards (AD8/AD8P/AD8D/AD8DP/ADA8 or DA8/DA8P) Before you start Place the Hapi unit on a hard, dry surface or mount it onto a 19” rack and leave plenty of room for air convection.

  • Page 51: Installing A Hapi Madi Module (Madm Or Mads Are Optional)

    HAPI MKII User Manual Installing a Hapi MADI Module (MADM or MADS are optional) Before you get started Place the Hapi unit on a hard and dry surface or mount it into a 19” rack and leave plenty of room for air convection.
  • Page 52 HAPI MKII User Manual 4. Slide the MADI extension board carefully so that the back panel of the module touches the Hapi back panel. 5. Align the MADI Module over the 2 spacers and screw the MADI module using the 2x M3 screws 6.

  • Page 53: Assembling The Rack Mount Ears

    With highly loaded Horus units (more than 3 I/O Analog modules per unit) or Hapi units (2 I/O Analog modules per unit), Merging recommends a free space of 1U above each unit to ensure adequate cooling of the devices, if no other heating elements are present.

  • Page 54: Installing The Merging Net-Msc-Gbex1

    HAPI MKII User Manual Installing the Merging NET-MSC-GBEX1 (PCIe Ethernet Controller Card for MassCore users only) Detailed steps on how to install the NET-MSC-GBEX1 PCIe card in your PC. 1. Power down your PC and switch it off at the wall. Remove the screws holding the top or side of the case on and carefully slide off the panel.
  • Page 55 Finally, replace the case cover(s) and plug your machine back in. 6. At “First Power Up” Windows will discover the Merging Ethernet PCIe card Note: Refer to the Merging RAVENNA Configuration Guide for more details on the Pyramix MassCore- RAVENNA setup www.merging.com/hapi...

  • Page 56: Hapi Mk Ii - Power On

    The DC power input accepts voltages from 10V to 14V for a maximum power consumption of 30W. As an option, Merging does also provide an external AC/DC 30W converter with the appropriate counter-part connector already mounted. Its product code is PSU-AC/DC-30W.
  • Page 57 HAPI MKII User Manual Hapi power up mode selection The Hapi unit has been designed to have two power up modes selectable with a jumper on the backplane of Hapi: Normal operation: Requires to press on the power button to turn ON Hapi, pressing for more...

  • Page 58: Hapi Mkii - Oled Screen Interface

    HAPI MKII User Manual HAPI MKII - OLED screen interface Hapi Menu Hierarchy www.merging.com/hapi Page 58...

  • Page 59: Screen Navigation

    HAPI MKII User Manual Screen Navigation The Main Rotary Control gives the user control over the Hapi OLED screen navigation The Rotary Control: The Rotary Control wheel when turned from right to left navigates through the available menu, to confirm a Menu entry Push the Rotary Control button.

  • Page 60: Volume Menu

    HAPI MKII User Manual Volume Menu The Volume menu is where the user can determine the analog output module which will be controlled by the Hapi Rotary Control. It will also display the output meters of the selected module. Pressing the Hapi Rotary Control button allows user to select the which analog Module will be volume...

  • Page 61: D/A Meters Sub-Menu (Meters)

    HAPI MKII User Manual D/A Meters Sub-Menu (Meters) The D/A meters page will display a VU meter for each D/A output available. If you have 1 x D/A module you will see 8 VU meters, if you have 2 x D/A modules you will see 16 VU meters, so one for each physical output.

  • Page 62: Meters Settings Menu

    HAPI MKII User Manual Meters Settings Menu Hot : Sets the level above which the meter display will be red. If set to 0dB this will mean clipping. Range -2dBFS to 0dBFS (PCM) -2dB to 6dB SACD (DXD/DSD). Reminder: DSD users benefit from a +6dB headroom in DSD with distortion starting slightly and progressively from +3.1dB upwards and clipping once reaching +6dB SACD...
  • Page 63 HAPI MKII User Manual Available Reference Sources are: RAVENNA, WordClock, MADI, AES or SPDIF Reference navigation Selecting a Reference with multiple choices (such as Sync or AES) will enable the source navigation. The navigation is performed from top to bottom and will cycle through in this order at each consecutive press.

  • Page 64: Refs Sub-Menu (I/O)

    HAPI MKII User Manual Refs Sub-Menu (I/O) This Sub Page menu is where you can view the Deviation and Jitter of the External Reference, as measured by the Hapi synchronization circuitry. Frequency: The long-term measured Frequency (in Hz) and deviation in ppm (parts per million) between the signal the unit is locked on to and the internal reference.

  • Page 65: Status Sub-Menu (I/O)

    HAPI MKII User Manual Status Sub-Menu (I/O) Lists the status of each Module Channel count (I/O) and each module Mode (Example: PCM or DSD modes) www.merging.com/hapi Page 65...

  • Page 66: Preamp Menu

    HAPI MKII User Manual PreAmp Menu The PREAMP (A/D) menu becomes active if you have 1 or more AD8(P) modules installed in the Hapi unit, giving full access to the Input controls. Please see below for a description of the buttons available.
  • Page 67 If you still own one of the original and unmodified RUN 3 AD8/AD8P modules we recommend that you contact your Merging reseller to organize an update of your module(s), which Merging is pleased to provide free of charge.

  • Page 68: Setup Menu

    HAPI MKII User Manual Setup Menu The Setup menu’s primary page contains function buttons described below as well as sub-menu links listed in the sub-sections; Formats, Routing, Modules, Presets, System, Network and Info Formats Menu (Setup) Sample Rate: Select the Hapi Sampling Rate 44.1 kHz - 48 kHz - 88.2 kHz - 176.4 kHz - 192 kHz - 384 kHz –...
  • Page 69 HAPI MKII User Manual Warning: The Auto sampling Rate option must be disabled if locking the Horus/Hapi devices to reference (e.g. 44.1kHz WordClock) which would be different than the working Sampling Rate Format (E.g. 88.2kHz,,192kHz, DXD.) For MADI, the Auto sampling rate option depends on the MADI framing (48 or 96k frame).

  • Page 70: Routing Menu (Setup)

    RAVENNA Advanced pages. For more information refer to the Advanced Pages online guide. https://confluence.merging.com/pages/viewpage.action?pageId=33260125 Note: The Hapi MKII is different from its predecessor Hapi and Horus since it is based on a routing architecture, each routing performed remains exclusive but without automatic stream connectivity.
  • Page 71 The example picture below shows the MADI output1-8 routing being selected from the Routing page on the ADA8 module channels 1-8 With Hapi MKII single channel routing is supported but has to be performed via the RAVENNA Advanced pages. For more information refer to the Advanced Pages online guide.

  • Page 72: Modules Menu (Setup)

    The D/A buttons become active when 1 or more IOC-DA8(P) modules are installed in the Hapi unit. Trim : Headphone / DA N / ADA N Hapi MKII provides single channel trim support. A/D N / AKD N The A/D buttons, which become active if you have 1 or more AD8(P) modules installed in the Hapi unit, give access to the Input controls.

  • Page 73: Headphone Menu

    HAPI MKII User Manual Headphone Menu The Headphone menu refers to the Hapi front panel Headphone Monitor jacks. The Headphone jacks 1 & 2 (6.3 mm and 3.5 mm) output the same source and level. Attenuation: Sets the attenuation of the Headphone output. By selecting (Rotary Push) the...
  • Page 74 HAPI MKII User Manual Open the Trim Headphone page in order to have trim level per channel support. The headphone module offers 2 channel trims (left and Right) on a .1 dB step scale. With a per channel polarity parameter and a two channels one.

  • Page 75: Modules: Madi Sub-Menu

    HAPI MKII User Manual Modules: MADI Sub-Menu MADI module is optional with each Hapi. Sets the MADI mode to either “Standard” (56 audio channels) or “Extended” Mode: (64 channels). To determine which setting(s) you are able to use, please consult the user manual of the device you are connecting the Hapi to in order to see which (if not both) formats it complies with.

  • Page 76: Modules: Ada Sub-Menu

    HAPI MKII User Manual Modules: ADA Sub-Menu Mic Alignment: User can offset the Mic Gain Alignment scaling from a Range of 0dB to +12dB. Example: Setting a gain alignment of +10dB will make the Hapi, Web Access or the Pyramix PreAmps control to be offset by a scaling of +10 dB.

  • Page 77: Trim: Da

    HAPI MKII User Manual For a more precise trimming of the output level, the output attenuation can be set on the same page Output attenuation: Calibration of the D/A output. Range -60.0 dB to 0 dB with 0.1 dB precision steps Refer to the Hardware section for the D/A onboard output level calibration.

  • Page 78: Modules: Loopback (Hidden Menu, Available Only For Debug Use)

    HAPI MKII User Manual Modules: Loopback (hidden menu, available only for debug use) Transparency Check: This is a Debug Utility tool that verifies the bit transparency of the audio path On: Transparency check enabled Off: Loopback mode enabled Word Length:...

  • Page 79: System (Setup)

    HAPI MKII User Manual System (Setup): ASIO Clock: If set to Auto enabled: The ASIO clock will be generated by the Hapi which will be PTP Master. If Auto is disabled: The ASIO clock will always be generated by this Hapi.

  • Page 80: Network Menu (Setup)

    Note that our recommended RAVENNA switches are configured with DHCP disabled. Merging recommend the Hapi to be configured in “Auto” mode and the Merging PCIe Ethernet Controller Card NET-MSC-GBEX1 to also be configured with “Internet Protocol Version 4” with “Obtain an IP automatically”.

  • Page 81: Info (Setup)

    HAPI MKII User Manual Info (Setup): In this sub menu you will find details about the Hapi internals; temperature, serial number and the firmware version currently installed. ERROR Menu List the errors detected by the Hapi. Refer to the troubleshooting section below for details of each errors.

  • Page 82: Exit Menu

    HAPI MKII User Manual EXIT Menu Shutdown: Initiates a proper shutdown of the Hapi unit, including a save of the current configuration. Do not attempt to shutdown the Hapi unit in other ways (such as using the power switch on the back of the device).

  • Page 83: Hapi Mkii - Web Control Access

    HAPI MKII User Manual HAPI MKII - Web Control Access Installing and accessing the Hapi Control interface remotely To control and view your Hapi remotely with a web browser make sure that you are using one of the Internet browsers below: Google Chrome (Highly Recommended), Mozilla Firefox, Opera, Apple Safari, Microsoft Edge.
  • Page 84 HAPI MKII User Manual The Web access Hapi MKII menu pages are based on the Horus layout and differ from the Hapi MKII OLED screen. For precise description of each parameter refer to the Hapi MKII OLED description of the parameter as the Web Access is remote controlling the same parameters that are available on the Hap MKII OLED display.
  • Page 85 HAPI MKII User Manual METERS The Meters web menu will display the input and output metering of the modules present in the Hapi. At the top of the Meters Web Access page is the Stream Metering section which provides metering of your RAVENNA/AES67 AoIP streams, this section is divided in two.
  • Page 86 HAPI MKII User Manual Meters web Settings: Hot: Sets the level above which the meter display will be red. If set to 0dB this will mean clipping. Range -2dBFS to 0dBFS Alignment: Sets metering level alignment range (yellow leds). Range -24dBFS to 0dB Decay integration time: Sets the rate at which the level meter display decays after the level falls below the most recent Peak.
  • Page 87 HAPI MKII User Manual PreAmp Web Access ▪ Allows the creation of up to 8 groups ▪ Naming of channels (can be saved in Hapi presets) ▪ VU meters For other parameters, please refer to the PreAmps module description (above)
  • Page 88 HAPI MKII User Manual Routing Remote routing access page, where available modules will be displayed for selection. Refer to the OLED Routing description Modules Module menu will show the available Hapi Modules that your Hapi has in its configuration. Each module type has its own set of parameters.
  • Page 89 HAPI MKII User Manual PRESET Web Access Disk Presets can be stored and loaded on your local system where Hapi is connected to. Save Presets Up to 5 presets can be saved and stored in the Hapi Load Presets Up to 5 presets can be loaded from the Hapi...
  • Page 90 NETWORK Web Access Hapi network configuration page The Hapi MKII RAVENNA provides two network operation modes 1- ST2022-7 for Seamless Protection Switching 2- Network Switch mode, allowing daisy chain for an extra network device Those modes of operation are available from the RAVENNA Advanced Pages. Find more details here.
  • Page 91 HAPI MKII User Manual INFO Web Access In this sub menu you will find details about the Hapi internals; temperature, serial number and the firmware version currently installed EXIT Web Access Shutdown: Initiates a proper shutdown of the Hapi unit, including a save of the current configuration.

  • Page 92: Hapi Mkii Embedded User Manual

    The Hapi embedded User Manual can be opened by clicking on the question mark sign at the bottom left of your browser. This will overlay the Hapi User Manual on your Web control access page. Figure5 HAPI MKII Embedded User Manual Disconnection Warning - Web Access User will be warned it the remote web access to the Hapi become offline/disconnected.

  • Page 93: Hapi & Horus Setup Examples

    HAPI MKII User Manual HAPI & HORUS Setup Examples www.merging.com/hapi Page 93...
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  • Page 98 HAPI MKII User Manual www.merging.com/hapi Page 98...

  • Page 99: Iom-H-Pt64 & Digidesign Hdio Setup

    HAPI MKII User Manual IOM-H-PT64 & Digidesign HDIO Setup This document explains how to setup Pro Tools and the devices to use a Hapi with an IOM-H-PT64 module alongside a Digidesign HDIO with just one HD Native interface. HDIO can obviously be replaced with any Digidesign Interface.

  • Page 100: Manage Mic Pres From Pro Tools

    Driver must be installed on the Mac OS. 1. The Hapi must then be linked to the Mac OS directly with an Ethernet cable. 2. The Hapi is accessible from Pro Tools once it is seen in the System Preferences -> Merging RAVENNA settings window.

  • Page 101: Pro Tools On Pc Horus/Hapi

    HAPI MKII User Manual Pro Tools on PC Horus/Hapi Analog preamps can be controlled directly from within Avid Pro Tools running on a PC. In order to set Pro Tools up for Horus/Hapi preamp control follow this procedure: 1. Check the Horus/Hapi firmware version and update if necessary, to v19734 or above.
  • Page 102 HAPI MKII User Manual Block Diagram www.merging.com/hapi Page 102...

  • Page 103: Use Horus-Hapi Midi Din

    HAPI MKII User Manual Use Horus-HAPI MIDI din To be able to use Horus and Hapi MIDI din. Prerequisite: • Plug the Sync break out cable (CON-D15-VTC) at the back of your unit (SYNC connector) On Windows : Pyramix v12 > users: Under the Pyramix Settings>Hardware>MIDI Sync page...
  • Page 104 HAPI MKII User Manual 6. The midi_din stream will be passed in the Participants section, you can now use it in your favorite application. RTPMIDI do not properly always refresh, if you need to change your settings in RTPMIDI, you will have to restart the computer for the changes to apply.

  • Page 105: Hapi Mkii - Firmware Update Procedure

    2. Download the latest HAPI MKII Firmware from https://www.merging.com/support/downloads#current-hapi-downloads 3. Connect your Hapi MKII network port to the system where you have downloaded the latest firmware 4. Launching ANEMAN will discover your Hapi MKII within seconds. 5. Once ANEMAN discovers Hapi MKII perform a Mouse + Right Click and select Web Services>...
  • Page 106 6. This will open a browser page from which you will be able to select the .hapimkii firmware file 7. Use the “Select File” button to select your firmware 8. This will open the explorer form where you can load the Hapi MKII Firmware 9. Once the firmware is selected press the Update button www.merging.com/hapi...
  • Page 107 10. Wait for the upload and update to complete. Warning. Never abort the Firmware when it is updating, this could damage the HAPI configuration. Notice that your Hapi MKII OLED will also display the progression of the update. www.merging.com/hapi Page 107...
  • Page 108 Info page under Setup>Settings>Info In case you cannot access the Hapi MKII Maintenance mode. Make sure that Hapi MKII is well connected to your system, it is mandatory that the Ethernet port or Switch is a Gigabit one.

  • Page 109: Hapi - Troubleshooting

    "Ethernet input: GP descriptors fifo overrun"; The Ethernet communication is overloaded. The bandwidth is too small. Verify your set up, take note that a RAVENNA Network configuration must be running on a dedicated and certified Merging Switch. If problem persists contact our support team.
  • Page 110 HAPI MKII User Manual “48V power failure: all A/D 48V forced off until next reboot” The attached error message is displayed when: 1. 48V is malfunctioning 2. If there is a short circuit on 48V If a MAJOR (by MAJOR, we mean that the threshold of short-circuit detection requires at least 10 Preamp inputs to be shorted simultaneously) 48V Phantom Power Supply short circuit is detected, 48V is forced off on all A/D channels and the following error message is displayed.

  • Page 111: How To Provide Merging Support With A Hapi Mkii Debug Report File

    1. Connect your Hapi MKII to your system via Ethernet 2. Open MT Discovery or ANEMAN and Mouse+Right Click on the Hapi MKII entry to select Advanced Page 3. This will open RAVENNA Advanced page in your web browser (e.g. Google Chrome) 4.

  • Page 112: For More Information

    HAPI MKII User Manual FOR MORE INFORMATION MERGING+HAPI Website https://www.merging.com/products/interfaces/hapi MERGING+HAPI Downloads https://www.merging.com/support/downloads#current-hapi-downloads MERGING Knowledge Database, FAQs and Tutorials https://confluence.merging.com MERGING SUPPORT support@merging.com MERGING YouTube CHANNEL https://www.youtube.com/channel/UCR5q_dlb9dYnXTrVDWMshgw www.merging.com/hapi Page 112...

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