More Than Just An Infrared Camera; Sharing Our Knowledge; Supporting Our Customers - FLIR EX series User Manual

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About FLIR Systems
FLIR Systems is at the forefront of innovation in the infrared camera industry. We antici-
pate market demand by constantly improving our existing cameras and developing new
ones. The company has set milestones in product design and development such as the
introduction of the first battery-operated portable camera for industrial inspections, and
the first uncooled infrared camera, to mention just two innovations.
Figure 13.2 LEFT: Thermovision Model 661 from 1969. The camera weighed approximately 25 kg
(55 lb.), the oscilloscope 20 kg (44 lb.), and the tripod 15 kg (33 lb.). The operator also needed a 220 VAC
generator set, and a 10 L (2.6 US gallon) jar with liquid nitrogen. To the left of the oscilloscope the Polaroid
attachment (6 kg/13 lb.) can be seen. RIGHT: FLIR One, which was launched in January 2014, is a slide-
on attachment that gives iPhones thermal imaging capabilities. Weight: 90 g (3.2 oz.).
FLIR Systems manufactures all vital mechanical and electronic components of the cam-
era systems itself. From detector design and manufacturing, to lenses and system elec-
tronics, to final testing and calibration, all production steps are carried out and
supervised by our own engineers. The in-depth expertise of these infrared specialists en-
sures the accuracy and reliability of all vital components that are assembled into your in-
frared camera.

13.1 More than just an infrared camera

At FLIR Systems we recognize that our job is to go beyond just producing the best infra-
red camera systems. We are committed to enabling all users of our infrared camera sys-
tems to work more productively by providing them with the most powerful camera–
software combination. Especially tailored software for predictive maintenance, R & D,
and process monitoring is developed in-house. Most software is available in a wide varie-
ty of languages.
We support all our infrared cameras with a wide variety of accessories to adapt your
equipment to the most demanding infrared applications.

13.2 Sharing our knowledge

Although our cameras are designed to be very user-friendly, there is a lot more to ther-
mography than just knowing how to handle a camera. Therefore, FLIR Systems has
founded the Infrared Training Center (ITC), a separate business unit, that provides certi-
fied training courses. Attending one of the ITC courses will give you a truly hands-on
learning experience.
The staff of the ITC are also there to provide you with any application support you may
need in putting infrared theory into practice.

13.3 Supporting our customers

FLIR Systems operates a worldwide service network to keep your camera running at all
times. If you discover a problem with your camera, local service centers have all the
equipment and expertise to solve it within the shortest possible time. Therefore, there is
no need to send your camera to the other side of the world or to talk to someone who
does not speak your language.
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