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C H A P T E R
7
WARRANTY INFORMATION
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer,
Seller warrants to Buyer that the Product shall be free of defects in materials and
workmanship. With the exception of the negotiated warranty periods; the warranty for
the touchcomputer and components of the product is three (3) years.
Seller makes no warranty regarding the model life of components. Seller's suppliers may
at any time and from time to time make changes in the components delivered as
Products or components. Buyer shall notify Seller in writing promptly (and in no case
later than thirty (30) days after discovery) of the failure of any Product to conform to
the warranty set forth above; shall describe in commercially reasonable detail in such
notice the symptoms associated with such failure; and shall provide to Seller the
opportunity to inspect such Products as installed, if possible. The notice must be
received by Seller during the Warranty Period for such product, unless otherwise
directed in writing by the Seller. Within thirty (30) days after submitting such notice,
Buyer shall package the allegedly defective Product in its original shipping carton(s) or a
functional equivalent and shall ship to Seller at Buyer's expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification
by Seller that the Product fails to meet the warranty set forth above, Seller shall correct
such failure by, at Seller's options, either (i) modifying or repairing the Product or (ii)
replacing the Product. Such modification, repair, or replacement and the return
shipment of the Product with minimum insurance to Buyer shall be at Seller's expense.
Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer
shall reimburse Seller for transportation cost incurred for Product returned but not
found by Seller to be defective. Modification or repair, of Products may, at Seller's
option, take place either at Seller's facilities or at Buyer's premises. If Seller is unable to
modify, repair, or replace a Product to conform to the warranty set forth above, then
Seller shall, at Seller's option, either refund to Buyer or credit to Buyer's account the
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 45 of 47
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