Elo TouchSystems 15A2 User Manual
15" lcd multifunction touchcomputer
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Summary of Contents for Elo TouchSystems 15A2
- Page 1 Touchcomputer User Guide 15A2 15" LCD Multifunction Touchcomputer [Model ESY15A2]...
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Page 2: User Guide
Elo TouchSystems Touchcomputer User Guide 15" LCD Multifunction Touchcomputer 15A2 Revision B P/N E293646 Elo TouchSystems 1-800-557-1458 www.elotouch.com... -
Page 3: Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, MonitorMouse, TE logo, and Tyco Electronics are trademarks. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Tyco Electronics claims no interest in trade- marks other than its own. Elo TouchSystems 15A2 User Guide 3... -
Page 4: Table Of Contents
Display Specifications ... 46 Power Supply Specifications ... 47 Touchscreen Specifications ... 48 Peripheral Specifications ... 49 Magnetic Stripe Reader (MSR) ... 49 Customer Display ... 49 Fingerprint Reader ... 50 Barcode Scanner ... 51 Elo TouchSystems 15A2 User Guide 4... - Page 5 Humidity ... 55 Altitude ... 55 Chapter 6 Technical Support Technical Assistance ... 56 Using the Touchcomputer ... 56 Using the Web ... 56 Using the Phone ... 56 Regulatory Information 57 Warranty 60 Elo TouchSystems 15A2 User Guide 5...
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Page 6: Setup
Unpacking Your Touchcomputer Check that the following items are present and in good condition: Touchcomputer Power cable US/Canadian European power cable PS2/Y cable CD and Quick Install Guide Power Adapter DB9 adapter cable Elo TouchSystems 15A2 User Guide 6... -
Page 7: Product Overview
Product Overview Front View Rear View Note: Shown with optional peripherals Elo TouchSystems 15A2 User Guide 7... -
Page 8: Side View
Side View Note: Shown with optional peripherals Base Bottom View Elo TouchSystems 15A2 User Guide 8... -
Page 9: Display Orientation
Display Orientation Elo TouchSystems 15A2 User Guide 9... -
Page 10: Display Orientation With Peripherals
Display Orientation with Peripherals Elo TouchSystems 15A2 User Guide 10... -
Page 11: Initial Turn-On
Language Selection When the following window appears, you have the option of changing the language used in menus and dialogs. Click Customize. The Regional and Language window shown below will appear. Elo TouchSystems 15A2 User Guide 11... - Page 12 Select the Language tab. The window shown below will appear. Select the desired language in the drop-down list labeled Language used in menus and dialogs. Elo TouchSystems 15A2 User Guide 12...
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Page 13: Time Zone
Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer. After making any changes, click Next to finish. Windows Setup will complete the initialization of the touchcomputer. Elo TouchSystems 15A2 User Guide 13... -
Page 14: Test Devices
Test icon. The window shown below will open. Click on the Align button. This launches the calibration program. The window shown below will open. Follow the instructions to calibrate the touchscreen. *Calibration may not be applicable for all touch technologies. Elo TouchSystems 15A2 User Guide 14... -
Page 15: Magnetic Stripe Reader (Msr)
1. Double-click the HID MSR Test icon to start the test application. 2. Click the Read Cards button. 3. Slide the card through the MSR and verify that the data is displayed in the application window. Elo TouchSystems 15A2 User Guide 15... - Page 16 2. Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode. The dimmed box will indicate the current setting. 3. Click Quit to close the window. Elo TouchSystems 15A2 User Guide 16...
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Page 17: Convert Keyboard Emulation/Hid Mode . 16 Customer Display
Testing the Customer Display (optional) 1. Double-click the CustDisplay Test icon. 2. Verify that the device shows "EloTouch Systems Customer Display" on the display. Elo TouchSystems 15A2 User Guide 17... -
Page 18: Fingerprint Reader
1. Double-click the Fingerprint Reader Test icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window. Elo TouchSystems 15A2 User Guide 18... -
Page 19: Barcode Scanner
In Computer Management, select Device Manager. In the Right pane, look under the Ports section, and note the COM value of the USB -Serial Port object. 2. Double-click on the Barcode Scanner Test icon to start the following application: Elo TouchSystems 15A2 User Guide 19... - Page 20 3. In the box labeled Param Number, enter the value 238. 4. In the box labeled “New Value” enter the value 1. 5. Check the box labeled Permanent Param Change. 6. Scan a barcode. The result should look similar to the following image: Elo TouchSystems 15A2 User Guide 20...
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Page 21: Enabling 2-D Scanning
• Scan the barcodes below to enable PDF417 and MicroPDF417. These are both types of 2-D barcodes. • Now scan the barcode below to change the scanning pattern. Using this scanning pattern will allow you to read 2-D barcodes (you can still read 1-D barcodes also). Elo TouchSystems 15A2 User Guide 21... -
Page 22: Speaker Bar
NOTE: If the speaker bar is connected to the touchcomputer, the internal speakers will be disabled. If there is an audio cable plugged into the audio output port on the I/ O panel, both internal and speaker bar speakers will be disabled. Elo TouchSystems 15A2 User Guide 22... -
Page 23: Wireless Card
• To test the TV tuner, run the TV Tuner software application and verify that the video source is displayed in the application window and audio is emitting from the speakers. Note: Concurrent use of wireless and TV Tuner is not feasible. Elo TouchSystems 15A2 User Guide 23... -
Page 24: Testing The Cash Drawer Port
In the window titled ¡§Phone and Modem Options¡¨, ensure that the proper location is selected and click OK. 2. In the window titled ¡§Connection Description¡¨as shown below, enter a name and click OK. Elo TouchSystems 15A2 User Guide 24... - Page 25 4. In the window titled ¡§Connect¡¨ as shown below, click Dial. The program should dial the number, and you should detect the phone ring as shown below. Note: Concurrent use of the cash drawer port and the modem port is not feasible. Elo TouchSystems 15A2 User Guide 25...
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Page 26: Operation
I/O panel, securely mount the touchcomputer and adjust the display head. All adjustments made to the OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure. Elo TouchSystems 15A2 User Guide 26... -
Page 27: Osd Control
Adjusts the time the OSD remains on the screen after no activity. OSD Vertical Position Adjusts the OSD position up or down. OSD Horizontal Position Adjusts the OSD position left or right. Sharpness Adjusts the sharpness of the display. Recall Defaults Restores OSD factory settings. Elo TouchSystems 15A2 User Guide 27... -
Page 28: Shortcut Keys
Press the Menu button and UP simultaneously for 2 seconds. A window will appear displaying "OSD locked". Continue to hold the buttons down for another 2 seconds and when the window toggles to "OSD Unlocked", release both buttons to unlock the OSD. Elo TouchSystems 15A2 User Guide 28... -
Page 29: Power Control
Press the Menu button and DOWN simultaneously for 2 seconds. A window will appear displaying "Power locked". Continue to hold the buttons down for another 2 seconds. When the window toggles to "Power Unlocked" release both buttons to unlock the Power button. Elo TouchSystems 15A2 User Guide 29... -
Page 30: Using The I/O Panel
Use the supplied DB9 adapter cable to change the interface to DB9. Microphone Input There is one 3.5mm microphone input jack for connecting an external microphone Audio Output There is one 3.5mm stereo audio output jack for connecting headphones or external powered speakers. Elo TouchSystems 15A2 User Guide 30... -
Page 31: Vga
There is one TV Tuner input for use when the TV Tuner option is selected. Kensington Lock The Kensington lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com. Elo TouchSystems 15A2 User Guide 31... -
Page 32: Securing The Touchcomputer Base
Securing the Touchcomputer Base Mounting Option 1 1 Snap off stand cover TOP VIEW 2 Mount as shown Note: Dimensions are in millimeters Elo TouchSystems 15A2 User Guide 32... - Page 33 Mounting Option 2 Bottom View Mount as shown Note: Dimensions are in millimeters Elo TouchSystems 15A2 User Guide 33...
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Page 34: Display Angle
For viewing clarity, you can tilt the LCD forward up 67 to 90 degrees. CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care to not touch the screen. Elo TouchSystems 15A2 User Guide 34... -
Page 35: Chapter 3 Upgrades
• Barcode scanner • Speaker Bar • Wireless MiniPCI card • TV Tuner MiniPCI card (ATSC and DVB-T versions available) • RAM upgrade module • Modem Daughter Card C H A P T E R Upgrades Elo TouchSystems 15A2 User Guide 35... -
Page 36: Chapter 4 Maintenance
C H A P T E R Maintenance Elo TouchSystems 15A2 User Guide 36... -
Page 37: Care And Handling
Waste Electrical and Electronic Equipment (WEEE) Directive In the European Union, this label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recov- ery and recycling. Elo TouchSystems 15A2 User Guide 37... -
Page 38: Servicing The Hard Disk Drive And Compact Flash Card
Grasp the handle of the caddy with the new hard drive and slide the hard drive into the hard drive space. Push the hard drive up until it snap locks into the connector. Replace the back cover insert, 6 screws and back grill. Elo TouchSystems 15A2 User Guide 38... -
Page 39: To Install The Compact Flash Card
DVD drive (if available) and reboot the touchcomputer. Follow the on-screen instructions to complete recovery. NOTE: All data will be deleted during the recovery process. User must back up files when necessary. Elo TouchSystems does not accept liability for lost data or software. Elo TouchSystems 15A2 User Guide 39... -
Page 40: Chapter 5 Technical Specifications
C H A P T E R Technical Specifications Elo TouchSystems 15A2 User Guide 40... -
Page 41: Touchcomputer Specifications
Input (line) voltage: 100-240 VAC, 50-60 Hz Output voltage/current: 12 V at 10 amps max. 120 watts minimum 100 W Typical Operating: 0 C to 35 Storage: -20 C to 60 Operating: 20%-80% Storage: 5%-95% noncondensing Elo TouchSystems 15A2 User Guide 41... - Page 42 Magnetic Stripe Reader 3 tracks and Upgrades Customer Display 2 x 20 Fingerprint reader biometric External speaker bar 1.5 watt Barcode scanner (Omnidirectional or 1 Dimensional) Wireless Card MiniPCI TV Tuner MiniPCI (ATSC or DVB-T) Modem Daughter Card Elo TouchSystems 15A2 User Guide 42...
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Page 43: Com1/2 Pin Definition
RS422 Mode Pin Definition(for COM2 only) Pin # Signal Name Ground Signal ground +5 vdc +5 vdc return RS485 Mode Pin Definition(for COM2 only) Pin # Signal Name Ground DATA+ DATA- Signal ground +5 vdc +5 vdc return Elo TouchSystems 15A2 User Guide 43... -
Page 44: Power Input Pin Definition
Power Input Pin Definition Pin # Signal Name +12V Ground Ground +12V Elo TouchSystems 15A2 User Guide 44... -
Page 45: Cash Drawer Port Signal Definition And Control
Cash drawer kick-out drive signal 2; Generated by ICH6’s GPIO25 (normally high). To kick-out drawer 2, GPIO25 sends out an active low pulse. Status detect: Read by ICH6’S GPIO33 (normally high). When cash drawer is OPEN, GPIO33 status is active high. Elo TouchSystems 15A2 User Guide 45... -
Page 46: Display Specifications
230 cd/m (Typical) 230 cd/m (Typical) (Typical) Tr= 2 msec, Tf= 6 mesc typical 16.2 million color (L/R)= -70 /+70 (typical), (U/D) -60 DDC1 / 2B AccuTouch, IntelliTouch and CarrollTouch, Acoustic Pulse Recognition Elo TouchSystems 15A2 User Guide 46 /+65 (typical) -
Page 47: Power Supply Specifications
The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics: Input voltage Input frequency Output voltage Output line and load regulation Output current 100 to 240 V~ 50/60 Hz 12 V +/- 5% 10 Amps minimum Elo TouchSystems 15A2 User Guide 47... -
Page 48: Touchscreen Specifications
Touchscreen Specifications Available with AccuTouch five-wire resistive (AT), Acoustic Pulse Recognition (APR), and IntelliTouch (IT) surface-wave technology. For detailed specifications, please visit our website at www.elotouch.com. Note: Touch options may vary depending on region. Elo TouchSystems 15A2 User Guide 48... -
Page 49: Peripheral Specifications
It consists of a VFD and VFD controller. USB Version Optional Parameters Characters per row Number of rows Character configuration Character Height Character width Character configuration Character color MTBF 5x7 dot matrix 9.5mm 6.2mm ASCII Blue green 300,000 hours Elo TouchSystems 15A2 User Guide 49... -
Page 50: Fingerprint Reader
190 mA (typical) 140 mA (typical) 1.5 mA (typical) 512 dpi 8-bit gray level 14.6mm (nominal width) x 18.1mm (nominal length) 100 ms 1.0, 1.1, or 2.0 C to 40 up to 15kV mounted in case Elo TouchSystems 15A2 User Guide 50... -
Page 51: Barcode Scanner
• 600+ scans/sec • RoHS-compliant 3. USB-SSI converter board (Elo P/N E580321) specifications • Ability to convert from serial interface to USB interface and vice versa. • Compact size • Input Voltage: 5V • Buzzer Elo TouchSystems 15A2 User Guide 51... -
Page 52: Speaker Bar
• Front facing speaker for on-axis sound • Aluminum cone • 35mm diameter • 4w max power handling • 120-20KHz Frequency Response (-10db) • 80db -/+3db SPL Elo TouchSystems 15A2 User Guide 52... -
Page 53: Wireless Card
• RF input • Support for Windows 2000, Windows XP and Windows Vista • RoHS compliant Note: Only one MiniPCI interface is available. Concurrent use of wireless and TV- Tuner is not feasible. Elo TouchSystems 15A2 User Guide 53... -
Page 54: Modem Card
• 2 pin interface with Hirose TM18R-62 (RJ11 port) • Support for Windows 2000, Windows XP and Windows Vista • RoHS compliant Note: Concurrent use of the cash drawer port and the modem port is not feasible Elo TouchSystems 15A2 User Guide 54... -
Page 55: Environmental Specifications
Operating (non-condensing) Non-Operating (38.7 Altitude Operating Non-Operating C maximum wet bulb temperature) Elo TouchSystems 15A2 User Guide 55 C to 35 C to 60 20% to 80% 5% to 95% 0 to + 12,000 feet [3,658m]. Equivalent to 14.7 to 10.1 psia. -
Page 56: Chapter 6 Technical Support
• Click on the "Start Button" and select "control panel" and Double click on the "System" icon . Using the Web www.elotouch.com/go/contactsupport Using the Phone Call toll-free 1-800-557-1458 C H A P T E R Technical Support Elo TouchSystems 15A2 User Guide 56... -
Page 57: Regulatory Information
C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: Elo TouchSystems 15A2 User Guide 57... - Page 58 RF emission levels and may also present a lethal shock hazard to the user.) vii) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. Elo TouchSystems 15A2 User Guide 58...
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Page 59: Safety Label
III. Safety Label The following marks have been issued for the unit and appear on the safety label as shown in the illustration below: Elo TouchSystems 15A2 User Guide 59... -
Page 60: Warranty
Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period. Elo TouchSystems 15A2 User Guide 60... - Page 61 Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s prod- ucts or representations or warranties concerning same. Elo TouchSystems 15A2 User Guide 61...
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Page 62: Product Information
Tyco Electronics Raychem N.V. Sun Hamada Bldg. 2F (Elo TouchSystems Division) 1-19-20 ShinYokohama Diestsesteenweg 692 Kanagawa 222-0033 B-3010 Kessel-Lo Japan Belgium Tel +32(0)(16)35 21 00 Tel +81(45)478-2161 Fax +32(0)(16)35 21 01 Fax +81(45)478-2180 elosales@elotouch.com www.tps.co.jp Elo TouchSystems 15A2 User Guide 62...
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