Elo TouchSystems 17A2 User Manual
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Elo TouchSystems 17A2 User Manual

17" lcd multifunction touchcomputer
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Touchcomputer User Guide
17A2 17" LCD Multifunction Touchcomputer

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Summary of Contents for Elo TouchSystems 17A2

  • Page 1 Touchcomputer User Guide 17A2 17" LCD Multifunction Touchcomputer...

  • Page 2: User Guide

    Elo TouchSystems Touchcomputer User Guide 17" LCD Multifunction Touchcomputer ESY17A2 Revision D P/N E926979 Elo TouchSystems 1-800-557-1458 www.elotouch.com...

  • Page 3: Trademark Acknowledgments

    Copyright c 2008 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

  • Page 4: Table Of Contents

    Cash Drawer Port Signal Definition and Control ... 44 Display Specifications ... 47 Power Supply Specifications ... 48 Touchscreen Specifications ... 49 Peripheral Specifications ... 50 Magnetic Stripe Reader (MSR) ... 50 Customer Display ... 50 Elo TouchSystems 17A2 User Guide 4...
  • Page 5 Humidity ... 56 Altitude ... 56 Chapter 6 Technical Support Technical Assistance ... 57 Using the Touchcomputer ... 57 Using the Web ... 57 Using the Phone ... 57 Regulatory Information 58 Warranty 61 Elo TouchSystems 17A2 User Guide 5...

  • Page 6: Setup

    Unpacking Your Touchcomputer Check that the following items are present and in good condition: Touchcomputer Power cable US/Canadian European power cable PS/2 Y-cable DB9 adapter cable CD and Quick Install Guide Power Adapter Elo TouchSystems 17A2 User Guide 6...

  • Page 7: Product Overview

    Product Overview Front View Rear View Note: Shown with optional peripherals Elo TouchSystems 17A2 User Guide 7...

  • Page 8: Side View

    Side View Note: Shown with optional peripherals Base Bottom View Elo TouchSystems 17A2 User Guide 8...

  • Page 9: Display Orientation

    Display Orientation Elo TouchSystems 17A2 User Guide 9...

  • Page 10: Display Orientation With Peripherals

    Display Orientation with Peripherals Elo TouchSystems 17A2 User Guide 10...

  • Page 11: Initial Turn-On

    Language Selection When the following window appears, you have the option of changing the language used in menus and dialogs. Click Customize. The Regional and Language window shown below will appear. Elo TouchSystems 17A2 User Guide 11...
  • Page 12 Select the Language tab. The window shown below will appear. Select the desired language in the drop-down list labeled Language used in menus and dialogs. Elo TouchSystems 17A2 User Guide 12...

  • Page 13: Time Zone

    Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer. After making any changes, click Next to finish. Windows Setup will complete the initialization of the touchcomputer. Elo TouchSystems 17A2 User Guide 13...

  • Page 14: Test Devices

    Test icon. The window shown below will open. Click on the Align button. This launches the calibration program. The window shown below will open. Follow the instructions to calibrate the touchscreen. *Calibration may not be applicable for all touch technologies. Elo TouchSystems 17A2 User Guide 14...

  • Page 15: Magnetic Stripe Reader (Msr)

    1. Double-click the HID MSR Test icon to start the test application. 2. Click the Read Cards button. 3. Slide the card through the MSR and verify that the data is displayed in the application window. Elo TouchSystems 17A2 User Guide 15...
  • Page 16 2. Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode. The dimmed box will indicate the current setting. 3. Click Quit to close the window. Elo TouchSystems 17A2 User Guide 16...

  • Page 17: Convert Keyboard Emulation/Hid Mode . 16 Customer Display

    Testing the Customer Display (optional) 1. Double-click the CustDisplay Test icon. 2. Verify that the device shows "EloTouch Systems Customer Display" on the display. Elo TouchSystems 17A2 User Guide 17...

  • Page 18: Fingerprint Reader

    1. Double-click the Fingerprint Reader Test icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window. Elo TouchSystems 17A2 User Guide 18...

  • Page 19: Barcode Scanner

    In Computer Management, select Device Manager. In the Right pane, look under the Ports section, and note the COM value of the USB -Serial Port object. 2. Double-click on the Barcode Scanner Test icon to start the following application: Elo TouchSystems 17A2 User Guide 19...
  • Page 20 3. In the box labeled Param Number, enter the value 238. 4. In the box labeled “New Value” enter the value 1. 5. Check the box labeled Permanent Param Change. 6. Scan a barcode. The result should look similar to the following image: Elo TouchSystems 17A2 User Guide 20...

  • Page 21: Enabling 2-D Scanning

    • Scan the barcodes below to enable PDF417 and MicroPDF417. These are both types of 2-D barcodes. • Now scan the barcode below to change the scanning pattern. Using this scanning pattern will allow you to read 2-D barcodes (you can still read 1-D barcodes also). Elo TouchSystems 17A2 User Guide 21...

  • Page 22: Speaker Bar

    4. Select the correct DVD drive and click properties. 5. Select the DVD Region tab. 6. Select your country from the scroll down list and select OK to set the Region Code. Note: Region Codes may be changed up to 5 times. Elo TouchSystems 17A2 User Guide 22...

  • Page 23: Wireless Card

    • To test the TV tuner, run the TV Tuner software application and verify that the video source is displayed in the application window and audio is emitting from the speakers. Note: Concurrent use of wireless and TV Tuner is not feasible. Elo TouchSystems 17A2 User Guide 23...

  • Page 24: Testing The Cash Drawer Port

    1. Double-click the Cash Drawer Test icon to start the test application. 2. Click the Drawer 1 or Drawer 2 box to open the cash drawer. The status line indicates whether the drawer is open or closed. Elo TouchSystems 17A2 User Guide 24...

  • Page 25: Operation

    I/O panel, securely mount the touchcomputer and adjust the display head. All adjustments made to the OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure. Elo TouchSystems 17A2 User Guide 25...

  • Page 26: Osd Control

    OSD Horizontal Position Adjusts the OSD position left or right. OSD Orientation Adjusts the rotational orientation of the OSD OSD Language Adjusts the language selection of the OSD among English, French, Italian, German, or Spanish Elo TouchSystems 17A2 User Guide 26...

  • Page 27: Shortcut Keys

    Press the Menu button and UP simultaneously for 2 seconds. A window will appear displaying "OSD locked". Continue to hold the buttons down for another 2 seconds and when the window toggles to "OSD Unlocked", release both buttons to unlock the OSD. Elo TouchSystems 17A2 User Guide 27...

  • Page 28: Power Control

    Press the Menu button and DOWN simultaneously for 2 seconds. A window will appear displaying "Power locked". Continue to hold the buttons down for another 2 seconds. When the window toggles to "Power Unlocked" release both buttons to unlock the Power button. Elo TouchSystems 17A2 User Guide 28...

  • Page 29: Using The I/O Panel

    Use the supplied DB9 adapter cable to change the interface to DB9. Microphone Input There is one 3.5mm microphone input jack for connecting an external microphone Audio Output There is one 3.5mm stereo audio output jack for connecting headphones or external powered speakers. Elo TouchSystems 17A2 User Guide 29...

  • Page 30: Vga

    There is one TV Tuner input for use when the TV Tuner option is selected. Kensington Lock The Kensington lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com. Elo TouchSystems 17A2 User Guide 30...

  • Page 31: Securing The Touchcomputer Base

    Securing the Touchcomputer Base Mounting Option 1 1 Snap off stand cover TOP VIEW 2 Mount as shown Note: Dimensions are in millimeters Elo TouchSystems 17A2 User Guide 31...
  • Page 32 Mounting Option 2 Mount as shown Note: Dimensions are in millimeters Elo TouchSystems 17A2 User Guide 32...

  • Page 33: Display Angle

    For viewing clarity, you can tilt the LCD forward up 67 to 90 degrees. CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care not to touch the screen. Elo TouchSystems 17A2 User Guide 33...

  • Page 34: Chapter 3 Upgrades

    • Barcode scanner • Speaker Bar • DVD slim drive • Wireless MiniPCI card • TV Tuner MiniPCI card (ATSC and DVB-T versions available) • RAM upgrade module C H A P T E R Upgrades Elo TouchSystems 17A2 User Guide 34...

  • Page 35: Chapter 4 Maintenance

    C H A P T E R Maintenance Elo TouchSystems 17A2 User Guide 35...

  • Page 36: Care And Handling

    Waste Electrical and Electronic Equipment (WEEE) Directive In the European Union, this label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recov- ery and recycling. Elo TouchSystems 17A2 User Guide 36...

  • Page 37: Servicing The Hard Disk Drive And Compact Flash Card

    Push the hard drive into the slot until it locks into the connector. 3. Secure the Hard Drive to the touchcomputer using the screw. 4. Close the flap, replace the screws, and replace the back cover insert. Elo TouchSystems 17A2 User Guide 37...

  • Page 38: To Install The Compact Flash Card

    DVD drive (if available) and reboot the touchcomputer. Follow the on-screen instructions to complete recovery. NOTE: All data will be deleted during the recovery process. User must back up files when necessary. Elo TouchSystems does not accept liability for lost data or software. Elo TouchSystems 17A2 User Guide 38...

  • Page 39: Chapter 5 Technical Specifications

    C H A P T E R Technical Specifications Elo TouchSystems 17A2 User Guide 39...

  • Page 40: Touchcomputer Specifications

    Input (line) voltage: 100-240 VAC, 50-60 Hz Output voltage/current: 12 V at 10 amps max. 120 watts minimum 100 W Typical Operating: 0 C to 35 Storage: -20 C to 60 Operating: 20%-80% Storage: 5%-95% noncondensing Elo TouchSystems 17A2 User Guide 40...
  • Page 41 Magnetic Stripe Reader 3 tracks and Upgrades Customer Display 2 x 20 Fingerprint reader biometric External speaker bar 3 watt Barcode scanner (Omnidirectional or 1 Dimensional) DVD drive Wireless Card MiniPCI TV Tuner MiniPCI (ATSC or DVB-T) Elo TouchSystems 17A2 User Guide 41...

  • Page 42: Com1/2 Pin Definition

    RS422 Mode Pin Definition(for COM2 only) Pin # Signal Name Ground Signal ground +5 vdc +5 vdc return RS485 Mode Pin Definition(for COM2 only) Pin # Signal Name Ground DATA+ DATA- Signal ground +5 vdc +5 vdc return Elo TouchSystems 17A2 User Guide 42...

  • Page 43: Power Input Pin Definition

    DB9 connector Pin Definition Pin # Signal Name Receive Data (RD) Transmit Data (TD) Signal Ground Request to send Clear to Send (CTS) Power Input Pin Definition Pin # Signal Name +12V Ground Ground +12V Elo TouchSystems 17A2 User Guide 43...

  • Page 44: Cash Drawer Port Signal Definition And Control

    #define GP_LVL3 #define GPIO_2 0x08 #define GPIO_3 0x10 #define CASH_STS_MSK 0x20 #define DRAWER1 0x01 #define DRAWER2 0x02 void Sleep(clock_t t); int open_drawer(int drawer); ============================================================================= Function: Parameters: Return: Exit: Description: ============================================================================= 0x800 GPIO_BASE + 0x0F Elo TouchSystems 17A2 User Guide 44...
  • Page 45 Return: Exit: Description: ============================================================================= int is_open(void) int data = 0;/* Chipset register data */ /* Clear status register. */ _outp(GPE0_STS3,CASH_STS_MSK); Sleep(10); /* Read status register. */ _inp(GPE0_STS3); data &= CASH_STS_MSK; data >>= 5; return(data); Elo TouchSystems 17A2 User Guide 45...
  • Page 46 Sleep(50); if( drawer == DRAWER1 ) data |= GPIO_2; if( drawer == DRAWER2 ) data |= GPIO_3; _outp(GP_LVL3,data); return(1); void Sleep(clock_t t) clock_t t2; t2 = t + clock(); while( t2 > clock() ); Elo TouchSystems 17A2 User Guide 46...

  • Page 47: Display Specifications

    (Typical) 240 cd/m (Typical) 270 cd/m (Typical) (Typical) Tr= 3.5 ms, Tf= 3.7 ms typical 16.7 million color (L/R)= -80 /+80 (typical), (U/D) -80 DDC1 / 2B AccuTouch, IntelliTouch, Acoustic Pulse Recognition Elo TouchSystems 17A2 User Guide 47 /+80 (typical)

  • Page 48: Power Supply Specifications

    The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics: Input voltage Input frequency Output voltage Output line and load regulation Output current 100 to 240 V~ 50/60 Hz 12 V +/- 5% 10 Amps minimum Elo TouchSystems 17A2 User Guide 48...

  • Page 49: Touchscreen Specifications

    Touchscreen Specifications Available with Accutouch five-wire resistive (AT), Acoustic Pulse Recognition (APR), and IntelliTouch surface-wave technology. For detailed specifications, please visit our website at www.elotouch.com. Note: Touch options may vary depending on region. Elo TouchSystems 17A2 User Guide 49...

  • Page 50: Peripheral Specifications

    It consists of a VFD and VFD controller. USB Version Optional Parameters Characters per row Number of rows Character configuration Character Height Character width Character configuration Character color MTBF 5x7 dot matrix 9.5mm 6.2mm ASCII Blue green 300,000 hours Elo TouchSystems 17A2 User Guide 50...

  • Page 51: Fingerprint Reader

    190 mA (typical) 140 mA (typical) 1.5 mA (typical) 512 dpi 8-bit gray level 14.6mm (nominal width) x 18.1mm (nominal length) 100 ms 1.0, 1.1, or 2.0 C to 40 up to 15kV mounted in case Elo TouchSystems 17A2 User Guide 51...

  • Page 52: Barcode Scanner

    • 600+ scans/sec • RoHS-compliant 3. USB-SSI converter board (Elo P/N E580321) specifications • Ability to convert from serial interface to USB interface and vice versa. • Compact size • Input Voltage: 5V • Buzzer Elo TouchSystems 17A2 User Guide 52...

  • Page 53: Speaker Bar

    2 internal speakers will be disabled. • Front facing speaker for on-axis sound • Aluminum cone • 35mm diameter • 4w max power handling • 120-20KHz Frequency Response (-10db) • 80db -/+3db SPL Elo TouchSystems 17A2 User Guide 53...

  • Page 54: Dvd Drive

    VCD, CD-R, CD-RW compliant • Support 12cm and 8cm Disc • IDE/ATAPI Interface • Manual eject pin hole • Horizontal and Vertical Mount • Support for Windows 2000, Windows XP and Windows Vista • RoHS compliant Elo TouchSystems 17A2 User Guide 54...

  • Page 55: Wireless Card

    • RF input • Support for Windows 2000, Windows XP and Windows Vista • RoHS compliant Note: Only one MiniPCI interface is available. Concurrent use of wireless and TV- Tuner is not feasible. Elo TouchSystems 17A2 User Guide 55...

  • Page 56: Environmental Specifications

    Operating (non-condensing) Non-Operating (38.7 Altitude Operating Non-Operating C maximum wet bulb temperature) Elo TouchSystems 17A2 User Guide 56 C to 35 C to 60 20% to 80% 5% to 95% 0 to + 12,000 feet [3,658m]. Equivalent to 14.7 to 10.1 psia.

  • Page 57: Chapter 6 Technical Support

    • Click on the "Start Button" and select "control panel" and Double click on the "System" icon . Using the Web www.elotouch.com/go/contactsupport Using the Phone Call toll-free 1-800-557-1458 C H A P T E R Technical Support Elo TouchSystems 17A2 User Guide 57...

  • Page 58: Regulatory Information

    C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: Elo TouchSystems 17A2 User Guide 58...
  • Page 59 RF emission levels and may also present a lethal shock hazard to the user.) vii) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. Elo TouchSystems 17A2 User Guide 59...

  • Page 60: Safety Label

    III. Safety Label The following marks have been issued for the unit and appear on the safety label as shown in the illustration below: Elo TouchSystems 17A2 User Guide 60...

  • Page 61: Warranty

    Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period. Elo TouchSystems 17A2 User Guide 61...
  • Page 62 Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s prod- ucts or representations or warranties concerning same. Elo TouchSystems 17A2 User Guide 62...

  • Page 63: Product Information

    Tyco Electronics Raychem N.V. Sun Hamada Bldg. 2F (Elo TouchSystems Division) 1-19-20 ShinYokohama Diestsesteenweg 692 Kanagawa 222-0033 B-3010 Kessel-Lo Japan Belgium Tel +32(0)(16)35 21 00 Tel +81(45)478-2161 Fax +32(0)(16)35 21 01 Fax +81(45)478-2180 elosales@elotouch.com www.tps.co.jp Elo TouchSystems 17A2 User Guide 63...

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